System Features; Operator; User / Resource Extensions; Leave A User A Voicemail - Allworx 9212 Phone Manual

6

System Features

6.1 Operator

Dialing (or transferring to) 0

6.2 User / Resource Extensions

Dialing (or transferring to) any extension between the range of 100 – 299
digit mode) will connect a call to another user or to a call route (set up by the System Administrator) assigned
to the extension.

6.3 Leave a User a Voicemail

Dialing (or transferring to) any 3
†
Note: 3 + a resource extension only works if the extension routes directly to a user's voicemail.

6.4 Business Speed Dial

The System Administrator can specify extensions 350 – 399
The System Administrator can program the extensions to a phone's

6.5 Auto Attendant

Dialing (or transferring) to extension 400
Dialing (or transferring) to extension 431
the System Administrator.

6.6 Overhead Paging

If the system is configured and connected to an Overhead Paging system, dialing extension 402
paging. Once activated, users can use their phone to make an announcement that is transmitted through each
handset's intercom or to the overhead paging system.
Note: An overhead paging system is a 3

6.7 Activate Door Relay

If the system is configured and connected to a Door Relay, dialing extension 403

6.8 Call Queues

Logging in/out of a Queue
To log into a Queue:
1. Press and hold the Queue PFK on your phone corresponding to the Queue to be logged into.
2. The button will change color from red to either off (no calls in queue) or flashing green (if a call is
waiting in the Queue).
Note: By default, the phone will automatically be logged into the Queue.
To log out of a Queue:
1. Press and hold the Queue PFK on your phone corresponding to the Queue to be logged out of.
2. The button color change to solid red (logged out of Queue).
Placing a Call in a Queue
†
Digits may vary per system. Please check phone functions tab of the My Allworx Manager page or consult with your Administrator.
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Phone Guide – 9212/9212L
†
from any phone will initiate a call to the company operator.
†
+ user extension will connect a call to a particular user's voicemail.
† †
or 431
† †
- 439
rd
party product attached to the Allworx system.
4
Revised: December 1, 2011
†
or 34000 – 34999
PFK.
from any phone will go to the default Auto Attendant.
from any phone will go to a specific Auto Attendant set up by
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†3
(3 digit mode) or 1000 – 2999
†
to ring particular numbers.
†
activates the relay.
†
(4
†
activates