Held Jobs/Print Release Lite Troubleshooting - Lexmark C54x Administrator's Manual

Troubleshooting
LDAP lookups fail almost immediately
Try one or more of the following:
M
AKE SURE THAT THE
1
From the Embedded Web Server, click Settings > Network/Ports > Address Book Setup.
2
Make sure that the host name (not the IP address) of the LDAP server specified in the Server Address field is
correct.
3
Apply the changes.
M
AKE SURE THAT THE
1
From the Embedded Web Server, click Settings > Network/Ports > Address Book Setup.
2
If necessary, modify the following settings:
•
Server Port—Set this port to 636.
• Use SSL/TLS—Select SSL/TLS.
•
LDAP Certificate Verification—Select Never.
3
Apply the changes.
N LDAP
ARROW THE
M
AKE SURE THAT THE
CORRECT

Held Jobs/Print Release Lite troubleshooting

Cannot use the Held Jobs feature
A
DD THE USER TO THE APPROPRIATE
If user authorization is enabled for Held Jobs, then add the user to an Active Directory group that is included in the
authorization list for the Held Jobs function.
A B S
DDRESS OOK ETUP CONTAINS THE HOST NAME FOR THE
A B S
DDRESS OOK ETUP SETTINGS ARE CORRECT
SEARCH BASE TO THE LOWEST POSSIBLE SCOPE THAT INCLUDES ALL NECESSARY USERS
LDAP
ATTRIBUTES FOR THE USER E
A
CTIVE
‑
MAIL ADDRESS AND HOME DIRECTORY ARE
D
IRECTORY GROUP
LDAP
SERVER
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