Page 1 C54x Series User's Guide www.lexmark.com...
Page 3: Table Of Contents
Updating available options in the printer driver... 27 Setting up wireless printing...28 Information you will need to set up the printer on a wireless network... 28 Installing the printer on a wireless network (Windows) ... 29 Installing the printer on a wireless network (Macintosh)... 30 Installing the printer on a wired network ...
Page 4 Printing a font sample list... 60 Printing a directory list... 60 Printing the print quality test pages ... 60 Canceling a print job from the printer control panel ... 60 Canceling a print job from the computer ... 61 Clearing jams...63 Avoiding jams...63...
Page 5 242 paper jam...68 250 paper jam...69 Understanding printer menus...70 Menus list...70 Supplies menu...71 Paper menu...71 Default Source menu... 71 Paper Size/Type menu ... 72 Paper Texture menu ... 75 Paper Weight menu... 76 Paper Loading menu ... 78 Custom Types menu... 79 Universal Setup menu...
Page 6 Maintaining the printer...111 Storing supplies...111 Conserving supplies...111 Checking the status of supplies...111 Checking the status of supplies from the printer control panel...111 Checking the status of supplies from a network computer ...111 Ordering supplies...112 Ordering toner cartridges...112 Ordering imaging kits ...113 Ordering a waste toner bottle...113...
Page 7 Jobs do not print...140 Job takes longer than expected to print ...141 Job prints from the wrong tray or on the wrong paper ...141 Incorrect characters print...141 Tray linking does not work...142 Large jobs do not collate ...142 Unexpected page breaks occur...142 Solving option problems...143 Option does not operate correctly or quits after it is installed ...143 Drawers...143...
Page 8 Notices...160 Product information...160 Edition notice...160 Industry Canada notices...163 Power consumption...168 Index...176 Contents...
Page 9: Safety Information
Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Page 10: Learning About The Printer
Follow the set of instructions for local, network, or wireless, depending on what you need. Help Description The Help gives you instructions for using the software. While in any Lexmark software program, click Help, Customer support Description Where to find (North America) Telephone support...
Page 11: Printer Configurations
E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed...
Page 12: Fully Configured Model
Multipurpose feeder Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: •...
Page 13 304.8 mm (12.0 in.) 508 mm (20.0 in.) 304.8 mm (12.0 in.) 304.8 mm (12.0 in.) 508 mm (20.0 in.) When the printer is set up, allow clearance around it as shown. Learning about the printer...
Page 14: Understanding The Printer Control Panel
A list of options is offered once Stopped appears on the display. to scroll through menu lists. Returns the display to the previous screen Opens the menu index Note: The menus are available only when the printer is in the Ready state. Learning about the printer Stop...
Page 15: Additional Printer Setup
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 16: Accessing The System Board To Install Internal Options
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 17 Gently pull the cover away from the printer, and then remove it. Additional printer setup...
Page 18 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory card connector...
Page 19: Installing A Memory Card
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 20 Align the notches on the memory card with the ridges on the connector. Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch located on either side of the memory card. Notch Latch Additional printer setup...
Page 21: Installing A Flash Memory Card
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 22 Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Additional printer setup...
Page 23: Installing Hardware Options
If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 24: Attaching Cables
Attaching cables Connect the printer to the computer using a USB cable or an Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port.
Page 25: Verifying Printer Setup
Ethernet port USB port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings pages—Use these pages to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 26: Printing A Network Setup Page
After the menu settings pages print, Ready appears. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 27: Using The World Wide Web
Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Page 28: Setting Up Wireless Printing
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
Page 29: Installing The Printer On A Wireless Network (Windows)
Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. Connect the power cable, and then turn the printer on.
Page 30: Installing The Printer On A Wireless Network (Macintosh)
Installing the printer on a wireless network (Macintosh) Prepare to configure the printer Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address in the space provided below: MAC address: ___ ___ ___ ___ ___ ___ If your printer has faxing capabilities, then connect the telephone cable.
Page 31: Configure Your Computer To Use The Printer Wirelessly
From the Network pop-up menu, select your wireless network. Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility.
Page 32 Click Add. In Mac OS X version 10.4 From the Go menu, choose Applications. Double-click Utilities. Locate and double-click Printer Setup Utility or Print Center. From the Printer List, choose Add. Select the printer from the list. Click Add. For AppleTalk printing: In Mac OS X version 10.5...
Page 33: Installing The Printer On A Wired Network
Select the printer model from the list, and then click Next. Select the printer from the list of printers discovered on the network, and then click Finish. Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the on-screen instructions.
Page 34: For Macintosh Users
26. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 35 From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support person for assistance. Additional printer setup...
Page 36: Loading Paper And Specialty Media
Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray that you want to link. Only trays with the same custom names assigned will link. Make sure the printer is on and Ready appears. From the printer control panel, press...
Page 37: Setting The Paper Size And Paper Type
Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Page 38: Loading The Standard 250-Sheet Tray
Submitting changes appears, followed by the Universal Setup menu. Loading the standard 250-sheet tray The printer has one standard 250-sheet tray (Tray 1) and may have an optional 650-sheet duo drawer. The 250-sheet tray and 650-sheet duo drawer support the same paper sizes and types.
Page 39 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. If the paper is longer than letter-size paper, push the green tab at the back of the tray to elongate it. Flex the sheets back and forth to loosen them, and then fan them.
Page 40: Loading The Optional 650-Sheet Duo Drawer
If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper Type or Paper Size setting for the tray from the printer control panel. Note: Mixing paper sizes or types in a paper tray may lead to jams.
Page 41: Using The Multipurpose Feeder
Length guide tabs Size indicators Width guide tabs Using the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Loading paper and specialty media...
Page 42 Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 43 Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type. Loading paper and specialty media...
Page 44: Using The Manual Feeder
Using the manual feeder Send a manual print job: For Windows users: With a document open, click File Click Properties, Preferences, Options, or Setup. Select Manual Paper. Click OK. Click OK or Print. For Macintosh users: With a document open, click File > Print. From the Copies &...
Page 45 Move the width guide until it lightly touches the sheet. Do not force the width guide against the paper, or it could be damaged. Push the paper in until it stops. The printer pulls it in farther. From the printer control panel, set the Paper Size and Paper Type.
Page 46: Paper And Specialty Media Guide
Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
Page 47: Unacceptable Paper
Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms...
Page 48: Storing Paper
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 210 x 297 mm (8.3 x 11.7 in.)
Page 49 Paper size Dimensions 148 x 210 mm Universal (5.8 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 76 x 127 mm (3 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.) 210 x 279 mm (8.3 x 11 in.) up to 216 x 356 mm...
Page 50: Paper Types Supported By The Printer
Paper Card stock Transparencies* Envelopes Paper labels * Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the optional multipurpose feeder. Paper types and weights supported by the printer Paper type Standard 250-sheet...
Page 51 For 60 to 176 g/m (16 to 47 lb bond) paper, we recommend grain long fibers. Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the optional multipurpose feeder. The pressure sensitive area must enter the printer first.
Page 52: Paper Capacities
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 53 Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).
Page 54: Printing
For more information, see "Avoiding jams" and "Storing paper." Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Do one of the following: For Windows users With a document open, click File Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Page 55: Printing Specialty Documents
Printing specialty documents Additional information for printing on speciality medias may be found in the Cardstock and Label Guide available on Lexmark.com/publications. Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to...
Page 56: Tips On Using Transparencies
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter-size transparencies and Lexmark part number 12A8241 for A4-size transparencies. Print side and paper orientation Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo should enter the manual feeder first.
Page 57: Tips On Using Envelopes
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. When printing on labels: • From MarkVision Professional, the printer software, or the printer control panel, set the Paper Type to Labels. • Use only letter-, A4-, or legal-size label sheets. •...
Page 58: Tips On Using Card Stock
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive.
Page 59: Printing From A Flash Drive
A USB port is located on the printer control panel of some models. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com.
Page 60: Printing Information Pages
Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: Make sure the printer is on and Ready appears. From the printer control panel, press Press the arrow buttons until Reports appears, and then press...
Page 61: Canceling A Print Job From The Computer
From the keyboard, press Delete. From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.
Page 62 From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Printing...
Page 63: Clearing Jams
Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them. •...
Page 64: Understanding Jam Numbers And Locations
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Jam number Jam location Standard 250-sheet tray and manual feeder (Tray 1)
Page 65: 200 Paper Jam
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 66: 202 Paper Jam
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 67 The fuser cover closes when released. Note: Make sure all paper fragments are removed. Close the front door. Press Clearing jams...
Page 68: 230 Paper Jam
230 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Remove the jam. Press 235 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Remove the jam.
Page 69: Paper Jam
250 paper jam Push the lever in the multipurpose feeder to access the paper jammed. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press Clearing jams...
Page 70: Understanding Printer Menus
Supplies Menu Paper Menu Reports Settings Network/Ports A number of menus are available to make it easy for you to change printer settings: Note: Certain menus are not available on selected printer models. Supplies Menu Paper Menu Cyan Cartridge Default Source...
Page 71: Supplies Menu
If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, the trays are automatically linked. When one tray is empty, the job prints using the linked tray. Understanding printer menus...
Page 72: Paper Size/Type Menu
Plain Paper is the factory default setting for Tray 1. Custom Type <x> is the factory default setting for all other trays. • If available, a user-defined name will appear instead of Custom Type <x>. • Use this menu item to configure automatic tray linking. Understanding printer menus...
Page 73 Specifies the type of paper loaded in the multipurpose feeder Notes: • The 650-sheet duo drawer must be installed in order for MP Feeder to appear as a menu setting in the Paper menu. • Plain paper is the factory default setting. Understanding printer menus...
Page 74: Manual Paper Type
Specifies the size of the envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Specifies the type of envelope being manually loaded Note: Envelope is the factory default setting. Understanding printer menus...
Page 75: Paper Texture Menu
Letterhead Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Normal is the factory default setting. Settings appear only if card stock is supported. Understanding printer menus...
Page 76: Paper Weight Menu
Identifies the relative weight of the paper loaded in a specific tray Note: Normal is the factory default setting. Identifies the relative weight of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus...
Page 77 Settings appear only if heavy paper is supported. Identifies the relative weight of the rough/cotton paper loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if rough/cotton paper is supported. Understanding printer menus...
Page 78: Paper Loading Menu
Duplex Heavy Paper Loading Duplex Note: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties (in Windows) or the Print dialog (in Macintosh). Definition Identifies the relative weight of the custom...
Page 79: Custom Types Menu
Rough/Cotton Loading Duplex Custom <x> Loading Duplex Note: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties (in Windows) or the Print dialog (in Macintosh). Custom Types menu Menu item Custom Type <x>...
Page 80: Universal Setup Menu
Millimeters is the international factory default setting. Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01-inch increments.
Page 81: Reports
Prints a list of profiles stored in the printer Note: The page prints when this item is selected. Description Prints a sample of all the fonts available for the printer language currently set in the printer Note: A separate list is available for PCL, PostScript, and PPDS emulations.
Page 82: Print Directory Menu
Prints a list of all the resources stored on an optional flash memory card Notes: • The optional flash memory or printer hard disk must be installed correctly and working properly. • The page prints when this item is selected.
Page 83: Network Menu
Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 84: Network Setup
Ad hoc mode configures the printer for peer-to-peer wireless networking. Lets you select an available network for the printer to use Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: •...
Page 85 Sets the network address information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external printer server through the USB port.
Page 86: Settings
Sets the gateway information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Page 87: Quiet Mode
Allows the printer to conserve energy by turning off the backlight on the display and entering one minute power saver Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer.
Page 88: Factory Defaults
• On sets the printer to process the whole page so that the entire page prints. Specifies the number of minutes of inactivity before some systems begin entering a minimum power state.
Page 89: Setup Menu
Duplex Bind Long Edge Short Edge Description Determines which printer language the print server uses to send data to the printer Note: PS Emulation is the factory default setting. Sets the print area Note: Normal is the factory default setting.
Page 90: Separator Sheets
Options, or Setup and adjust the settings; for Macintosh users, click File > Print, and then adjust the settings from the Print dialog and pop-up menus. Software settings always override printer control panel settings. Specifies whether blank pages are inserted in a print job Note: Do Not Print is the factory default setting.
Page 91: Quality Menu
Note: The number selected is the number of page images that will print per side. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. •...
Page 92: Toner Darkness
0 is the factory default setting. • This does not affect files where CMYK color specifications are being used. • 0 is the factory default setting. • This does not affect files where CMYK color specifications are being used. Understanding printer menus...
Page 93: Manual Color
These pages can be used to help decide which combinations to use to get the desired printed output. • From a browser window, type the IP address of the printer to access a complete list of color sample pages from the Embedded Web Server. •...
Page 94: Utilities Menu
Warning—Potential Damage: Do not turn off the printer while the flash memory is formatting. Notes: • An optional flash memory card must be installed in the printer and operating properly for this menu item to be available. • No cancels the format request.
Page 95: Pdf Menu
Description Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit Hex Trace, turn the printer off or reset the printer.
Page 96: Image Smoothing
Courier is the factory default setting. • Courier shows the font name, font ID, and storage location in the printer. The font source abbreviation is R for Resident, F for Flash, and D for Download. Specifies the symbol set for each font name Notes: •...
Page 97 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.
Page 98: Image Menu
Restore Defaults Image menu Menu item Auto Fit Invert Description Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default setting. • None is not an available selection. It is displayed only when it is selected by the PCL 5 interpreter.
Page 99: Pictbridge Menu
Controls the printed size of each photo printed from a PictBridge-enabled device Note: If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always supersedes the printer value. Determines the maximum number of images that can print on one side of paper Note: If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always supersedes the printer value.
Page 100: Flash Drive Menu
Determines which resolution, toner darkness, and color saver values the device uses when printing photos sent from a PictBridge-enabled device Note: If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always supersedes the printer value.
Page 101: Understanding Printer Messages
Replace the toner cartridge, and then wait for the message to clear. Defragmenting Flash The printer is performing the defragmentation operation on flash memory. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Page 102: Invalid Engine Code
, and then press • Define a name for each custom type (Custom 1–6) using the MarkVision utility. When the printer is prompting for one of the custom types, which has been named, then only the custom name is displayed.
Page 103: Output Bin Full
Afterwards, Ready appears. Programming Code The printer is receiving a file that is a code update. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Page 104: Remove Paper From Standard Output Bin
• Press , and then press Remote Management Active The printer is offline while it configures settings. Wait for the message to clear. Remove paper from standard output bin Try one or more of the following: • Remove paper from the standard exit bin to clear the message and continue printing.
Page 105: Waste Toner Box
Make sure that the camera is in a valid mode for PictBridge Waiting The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional data. Try one or more of the following: •...
Page 106: Insufficient Memory For Flash Memory Defragment Operation
The printer lacks sufficient memory to save settings. Install additional memory, or press and continue printing. 37 Insufficient memory to collate job The printer prints the pages that were spooled prior to the collation message and collates the remainder of the print job. Try one or more of the following: •...
Page 107: Not Enough Free Space In Flash Memory For Resources
Format the flash memory. If the message remains, the flash memory may be defective and require replacing. 54 Standard <x> software error The printer detects that a network port is installed, but cannot communicate with it. The printer disables all communication to the associated network interface.
Page 108: Too Many Trays Attached
Unplug the power cord from the wall outlet. Remove extra flash options. Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet.
Page 109: Yy Paper Jam
Clear the paper path. Pull the tray out. Remove the jammed paper. Insert the tray. If all jams are cleared, the printer resumes printing. Note: When there is more than one jam, the message displays the number of pages jammed. Understanding printer messages...
Page 110 Press to clear the message and continue printing. 940.01 Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on 941.01 Press down on the magenta toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
Page 111: Maintaining The Printer
Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: •...
Page 112: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 113: Ordering Imaging Kits
82 Replace Waste Toner appears. Part name Waste toner bottle C540 and C543 series Not supported Not supported Not supported Not supported Not supported Not supported Not supported Part number C540X71G C540X74G Part number C540X75G Maintaining the printer C544 series...
Page 114: Replacing Supplies
Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 115 Open the top door. Remove the right side cover. Maintaining the printer...
Page 116 Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging. For more information, see “Recycling Lexmark products” on page 136. Insert the new waste toner bottle.
Page 117: Replacing A Black Imaging Kit
Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 118 Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Maintaining the printer...
Page 119 Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Maintaining the printer...
Page 120 Remove the yellow, cyan, and magenta developer units. Unpack the replacement black imaging kit. Leave the packaging on the black developer unit. Gently shake the black developer unit side to side. Remove the packaging from the black developer unit. Insert the black developer unit. Maintaining the printer...
Page 121 Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. Place the used black imaging kit in the enclosed package. For more information, see Recycling Lexmark Products. Align and insert the imaging kit.
Page 122 Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
Page 123: Replacing A Black And Color Imaging Kit
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 124 Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Maintaining the printer...
Page 125 Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Unpack the replacement black and color imaging kit. Leave the packaging on the developer units. Gently shake the yellow, cyan, magenta, and black developer units side to side. Maintaining the printer...
Page 126 Remove the packaging from the yellow, cyan, magenta, and black developer units. Insert the yellow, cyan, magenta, and black developer units. Place the used black and color imaging kit in the enclosed package. For more information, see “Recycling Lexmark products” on page 136.
Page 127 Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
Page 128: Replacing A Toner Cartridge
Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color> Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non-Lexmark toner cartridge is not covered under warranty.
Page 129 Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. Align the new toner cartridge, and then press down until it is all the way into the slot. Maintaining the printer...
Page 130: Replacing A Developer Unit
Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 131 Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Maintaining the printer...
Page 132 Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Remove the used developer unit. Place the used developer in the enclosed package. For more information, see “Recycling Lexmark products” on page 136. Unpack the replacement developer unit.
Page 133 Gently shake the developer unit side to side. Remove the red shipping cover from the developer unit. Insert the developer unit. Align and insert the imaging kit. Maintaining the printer...
Page 134 Replace the waste toner bottle. Replace the right side cover. Maintaining the printer...
Page 135: Cleaning The Exterior Of The Printer
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. Remove paper from the standard exit tray.
Page 136: Recycling Lexmark Products
Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Page 137: Administrative Support
Available settings range from 1–240 minutes. Press Submitting changes appears. Press , and then press until Ready appears. Note: Power Saver settings can also be adjusted by typing the printer IP address into the address field of your Web browser. Administrative support...
Page 138: Using The Embedded Web Server
Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 139: Copying Printer Settings To Other Printers
Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 140: Troubleshooting
All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Solving printing problems Printer control panel display is blank or displays only diamonds The printer self test failed.
Page 141: Job Takes Longer Than Expected To Print
Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Page 142: Tray Linking Does Not Work
AKE SURE OLLATE IS SET TO From the printer control panel Finishing menu, Print Properties, or the Print dialog, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 143: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 144: Multipurpose Feeder
Move the guides in the tray to the correct position for the size loaded. HECK FOR SERVICE MESSAGES If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the error recurs, call for service.
Page 145: Paper Jam Message Remains After Jam Is Cleared
Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 146: Blank Pages
Enable Enhance Fine Lines in the Quality menu. AKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program. and the right arrow button while turning the printer on.
Page 147: Clipped Images
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 148: Incorrect Margins
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 149: Paper Curl
Paper curl These are possible solutions. Try one or more of the following: HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. AS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY •...
Page 150: Print Is Too Dark
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 151: Print Is Too Light
These are possible solutions. Try one or more of the following: ALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually:...
Page 152: Repeating Defects
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 153: Solid Color Pages
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 154: Toner Specks
Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Page 155: Uneven Print Density
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 156: Faq About Color Printing
How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
Page 157 What is manual color correction? When manual color correction is enabled, the printer employs user-selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user-defined color conversion will be implemented.
Page 158 How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout consisting of hundreds of colored boxes.
Page 159: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.
Page 160: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 161: United States Government Rights
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc.
Page 162: Federal Communications Commission (Fcc) Compliance Information Statement
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 163: Exposure To Radio Frequency Radiation
(859) 232–3000 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC.
Page 164: European Community (Ec) Directives Conformity
EN 300 328; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-17. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Page 165 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 166: Static Sensitivity Notice
Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 48 dBA Ready Inaudible Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature Shipping and storage temperature 15.6-32.2°C (60-90°F) -40-433°/C (-40-110°F)
Page 167: Laser Advisory Label
Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Page 168: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.
Page 169: Statement Of Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 170: Extent Of Limited Warranty
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 171: Device Patent License
The patented printer is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer components for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer.
Page 172 Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
Page 173 If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program.
Page 174 Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
Page 175 MICROSOFT CORPORATION NOTICES This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.om/fwlink/?LinkId=52369. This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.
Page 176: Index
Ethernet 24 USB 24 Calibrating 101 calling Customer Support 159 canceling a job from Macintosh 61 from the printer control panel 60 from Windows 61 card stock loading 41 tips on using 58 Check Config ID 101 Check Model Name 101...
Page 177 PostScript 95 Print Defects 82 Print Demo 82 Print Directory 82 Print Fonts 81 Profile List 81 Quality 91 Setup 89 Supplies 71 USB 84 Utilities 94 Wireless 84 moving the printer 136 multipurpose feeder loading 41 Network menu 83...
Page 178 145 paper jams avoiding 63 Paper Loading menu 78 Paper Size/Type menu 72 paper sizes supported by the printer 48 Paper Texture menu 75 paper types duplex support 50 supported by printer 50 where to load 50 paper types and weights...
Page 179 Programming Code 103 Programming Flash 104 Quality menu 91 Ready 104 recycled paper using 52 recycling Lexmark products 136 WEEE statement 167 Reload printed pages in Tray <x> 104 Remote Management Active 104 Remove packaging material 104 Remove paper from standard output bin 104 Replace <color>...
Page 180 36 troubleshooting checking an unresponsive printer 140 contacting Customer Support 159 FAQ about color printing 156 solving basic printer problems 140 troubleshooting, display display is blank 140 display shows only diamonds 140 troubleshooting, paper feed message remains after jam is...

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Lexmark C54x Series User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Maintaining the Printer

Administrative Support

Troubleshooting

Notices

Index

Quick Links

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Summary of Contents for Lexmark C54x Series

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