Fortigate-5001C Sta (Status) Led Is Flashing During System Operation - Fortinet FortiGate-5001C Manual

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Hardware installation

All chassis: Firmware problem

FortiGate-5001C STA (status) LED is flashing during system operation

FortiGate-5001C Security System Guide

01-400-181221-20121130

http://docs.fortinet.com/

To correct this problem power down and then restart the chassis. If you are operating a

FortiGate-5000 series chassis you can power down and then restart the chassis without

removing FortiGate-5000 series components.

If the FortiGate-5001C board is receiving power and the handles are fully closed, and you

have restarted the chassis and the FortiGate-5001C still does not start up, the problem

could be with FortiOS. Connect to the FortiGate-5001C console and try cycling the

power to the board. If the BIOS starts up, interrupt the BIOS startup and install a new

firmware image. If this does not solve the problem, contact Fortinet Customer Service

and Support.

Normally, the FortiGate-5001C STA (status) LED is off when the FortiGate-5001C board is

operating normally. If this LED starts flashing while the board is operating, a fault

condition may exist. At the same time the FortiGate-5001C may stop processing traffic.

To resolve the problem you can try removing and reinserting the FortiGate-5001C board

in the chassis slot. Reloading the firmware may also help.

If this does not solve the problem there may have been a hardware failure or other

problem. Contact Fortinet Technical Support for assistance.

Troubleshooting

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