Arris Touchstone TM602 User Manual page 43

Getting
Safety Started
Battery
Installation Installation
Removing USB Drivers
You use a Remove utility to remove ARRIS USB drivers. The 64-bit version of Vista
uses a special utility. All other versions of Windows use another single utility.
Removing USB Drivers (all but 64-bit Vista)
If you connect the Telephony Modem USB to your computer before inserting the
ARRIS driver installation CD, Windows may install a "composite" USB driver that
does not properly support the Telephony Modem. To correct this problem, you must
first remove the composite driver using the Remove utility on the ARRIS driver in-
stallation CD. Follow these steps to use the Remove utility:
Touchstone TM602 Telephony Modem User's Guide
USB Ethernet
Drivers Configuration
WARNING
Potential equipment damage
Do not use a mini CD in a slot-loading drive without using a mini CD
adapter. Damage to the drive may result. A mini CD can be used in most
tray-loading drives without an adapter.
1 Insert the ARRIS driver installation mini CD.
2 Navigate to the CD drive.
3 Double-click the Remove utility in the CD window file list.
The Remove utility runs and prompts you to click OK to remove the USB
driver, or click Cancel to quit.
4 Click the OK button.
The Remove utility removes the driver and displays the following message:
5 Leave the CD in the drive, reconnect the Telephony Modem, and install the
USB driver as appropriate for your operating system.
Usage Troubleshooting Glossary
43