Jam At Exit (Jam 2) - Xerox Phaser 3425 Service Manual

Jam At Exit (Jam 2)

Paper jams in the Fuser Assembly outlet or the Exit Roller Assembly.
Troubleshooting References
Applicable Parts
Exit Sensor Actuator
Fuser Assembly
Exit Transport Assembly
Main Board
Procedure
Step Action and Questions
Is the Exit Sensor Actuator damaged or binding? Repair or
1
Inspect the Exit Roller Assembly. Is it damaged
2
or binding?
Inspect the Fuser. Is any paper wrapped around
3
the Fuser rollers?
Is the Fuser Assembly operational (rotates when
4
the Fuser motor is on)?
Use the embedded diagnostics to check the
5
Fuser Exit Sensor. Is the sensor operational?
General Troubleshooting
Wiring and Plug/Jack Map References
Yes
replace the
actuator and/or
sensor.
Replace the Exit
Roller
Assembly.
Remove
obstruction and
clean Fuser
rollers.
Go to Step 5.
Replace Main
Board.
No
Go to Step 2.
Go to Step 3.
Go to Step 4.
Replace the
Fuser
Assembly.
Replace Fuser
Exit Sensor.
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