Qvis IAPOLLO HDRT HD User Manual page 217

19. Alarm function is null.
These are the possiblilities:

Alarm setup is not correct.

Alarm cable connection is not correct.

Alarm input signal is not correct.

There are two loops connect to one alarm device.
20. Record storage period is not enough.
These are the possiblilities:

Camera quality is too low. Lens is dirty. Camera is installed against the light. Camera
aperture setup is not correct.

HDD capacity is not enough.

HDD is damaged.
21. Can not playback the downloaded file.
These are the possiblilities:

There is no media player.

No DXB8.1 or higher graphic acceleration software.

There is no DivX503Bundle.exe control when you play the file transformed to AVI via
media player.

No DivX503Bundle.exe or ffdshow-2004 1012 .exe in Windows XP OS.
22. Forgot local menu operation password or network password
Please contact your local service engineer or our sales person for help. We can guide you to
solve this problem.
23. For the HD-SDI 1080P 1.5U and 2U series product, system loses frames when
recording local file or when the playback is not smooth enough.
These are the possiblilities:

Close extra stream record function.

Close snapshot function.

Reduce monitor channel amount of the WEB.

Close FTP upload function.
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