To Answer The Callback Request; Call Waiting On An Internal User - Aastra 5370 User Manual

Reset

To answer the callback request

Someone has asked you to call back. You can tell this from the lit attention LED in the
idle state. The display shows
Call
Delete

Call waiting on an internal user

You want to talk to an internal user. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and your phone
number or name appears on his display. The user has the possibility of answering,
deflecting or rejecting your call.
Requirement: It is essential that the internal user has not barred the Call waiting func-
tion on his phone (for configuration see the Chapter
call types", page 83).
Ask your system administrator whether the Call waiting function is enabled on the
system.
Call waiting
eud-1281/1.2 – R2.0 – 02.2012
Reset callback:
Press the Reset Foxkey.
➔
Callback is deactivated.
Note:
You can only have 1 callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
Callback requested.
To answer the callback request:
Press the Call Foxkey.
➔
The phone number is dialled.
Clear callback:
Press the Delete Foxkey.
➔
Callback is deleted.
Note:
The callback can be changed via Menu > Activated features > Delete or Call as
long as it was not answered or cancelled by the system.
User is busy:
Press the Call waiting Foxkey.
➔
You hear the dialling tone.
Note:
If the person rejects your call request or if call waiting is not possible, the call is,
depending on the system's configuration, disconnected (busy tone) or for-
warded to a preconfigured destination.
Supplementary features
"Activating protection against
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