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Troubleshooting
When the Indicators Provide No Help
Check the problem
Check the following table to see if your problem is mentioned, and go to the appropriate page for information
on handling the problem.
Problems relating to im‐
ages
Problems when projection
starts
Problems with the remote
control
Problems with the control
panel
Problems with 3D
Problems with HDMI
Problems with WirelessHD Cannot project WirelessHD images.
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
Problems relating to images
No images appear
Check
Is the projector turned on?
Problem
No images appear.
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
Moving images being projected from a computer are not projected.
"Not supported" is displayed.
"No Signal" is displayed.
Images are fuzzy or out of focus.
Interference or distortion appears in the images.
The image is truncated (large) or small, or only a part of the image is
projected.
Image colors are not right.
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
Images appear dark.
Projection stops automatically.
The projector does not turn on.
The remote control does not respond.
Cannot make settings on the control panel
Cannot project correctly in 3D.
The 3D image is enlarged and truncated
HDMI Link does not function.
The device name is not displayed under device connections.
Interference, distortion, or interruption appear in WirelessHD
Press the
on the control panel.
*
Remedy
button on the remote control or the
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