When The Indicators Provide No Help; Check The Problem - Epson EH-TW5820 User Manual

Troubleshooting

When the Indicators Provide No Help

Check the problem

Check the following table to see if your problem is mentioned, and go to the appropriate page for information
on handling the problem.
Problems relating to im-
ages
Noise problems
Problems when projection
starts
Problems with the remote
control
Problems with the control
panel
Problems with 3D
Problems with HDMI
Bluetooth device prob-
lems
Problems with a streaming
media player
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
Problem
No images appear
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
Moving images are not displayed
"Not supported" is displayed
"No Signal" is displayed
Keystone distortion of projected image
Images are fuzzy or out of focus
Interference/distortion appear in images
The image is truncated (large) or small, or only a part of the image is
projected.
Image colors are not right
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
Images appear dark
Projection stops automatically
No audio, or the audio is too low
The projector does not turn on
The remote control does not respond
Cannot operate on the control panel
Cannot project correctly in 3D
HDMI Link does not function
The device name is not displayed under Device Connections
Cannot Connect Bluetooth Device
The audio and connection for the Bluetooth device disconnects
Cannot view images from a streaming media player
*
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