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Troubleshooting
At the First Sign of a Problem
46
Perform the following tasks when you first become aware of a
problem with the switch:
# Make sure the power cord is securely connected and the
power voltage is not fluctuating.
# Check the data cables for secure connections and make sure
the device at the other end of a connection is operational.
# Use Omega to read statistics and run diagnostics. Refer to the
AT-S26 Management Software User's Guide for further
details on gathering Ethernet statistics and running
diagnostics using the Omega menus.
# Press the RESET button so the switch can run self-diagnostics.
# If the management software is not responding, check the LEDs
to see if the switch is forwarding packets. Then, at a
convenient time, reboot the switch by pressing RESET; or
power cycle the switch by disconnecting and reconnecting
the power cord.
# If problems still persist, for example, the Fault LED remains ON,
call Allied Telesyn's Technical Support or visit Allied Telesyn's
web site at www.alliedtelesyn.com.
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