While On An Active Call; Placing A Call On Hold; Transferring A Call - Nortel 2001 User Manual

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While on an active call

Use the following features during an active call:
"Placing a call on hold" on page 37
"Transferring a call" on page 37
"Using Timed Reminder Recall" on page 38
"Using Call Park" on page 39
"Recording a Calling Party Number" on page 41
"Tracing a malicious call" on page 41

Placing a call on hold

Use the Hold feature if you are talking on one line and another call arrives
on a second line. Retain the original call by putting it on hold and then
answer the second call.
To place a call on hold:
(Hold)
To retrieve a call on hold:
(Line)

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.
Press the
Hold
key.
Press the
Line
(DN) key.
While on an active call
37

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