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Troubleshooting Guide
This table is only a guide to aid you in getting your vehicle operating, should you have any problems. If you are unable to
get your vehicle operating, call either Electric Mobility Customer Service toll free number located at the front of this
manual or your local Authorized Service Center.
Symptom
Unit does not move
Vehicle feels wobbly
when driven
Range less than expected
Rascal AutoGo Owner's Manual
Possible Cause
1. Keyswitch not "ON"
2. Manual release in 'Push Mode'
3. Battery power low
4. Drivetrain not connected to frame
5. Vehicle shuts down to conserve battery
1. Tire damaged
2. Seat is loose
1. Charging too infrequently
2. Defective or worn out battery
3. Cold weather reduces battery life
EMC Part: 19286400 Rev.01 03/09/07
Solution
1. Turn keyswitch to "ON"
2. Lift brake lever to 'Ride Mode'
3. Recharge batteries
4. Push down on frame until drivetrain
clicks into place.
5. Cycle keyswitch
1. Replace tire
2. Check seat for loose hardware or
damage and assure latch is closed
around seat frame
1. Charge unit more often
2. Load test batteries. If necessary
replace
3. Allow batteries to reach room
46
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Do you have a question about the Rascal AutoGo and is the answer not in the manual?
Questions and answers
is there a way to test my rascal autogo onboard battery charger?
To test the onboard battery charger of a Rascal AutoGo, follow these steps:
1. Check the Battery Pack LED – Ensure the LED on the Battery Pack is lit when plugged in.
2. Verify Cord Connections – Make sure the power cord is properly plugged into both the Battery Pack and the electrical outlet.
3. Observe Charging Behavior – If the battery does not charge, load test the batteries to determine if they need replacement.
4. Check for a Faulty Charger – If the Battery Pack LED is not lit and connections are correct, the charger may be defective. Contact Electric Mobility or an Authorized Service Center for further assistance.
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