Dell PowerEdge 850 Installation And Troubleshooting Manual page 40

Faulty hard drive.
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Damaged or improperly connected hard-drive cables.
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Action
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
NOTE: If the hard drive is used in a RAID configuration, see
1. Run the appropriate online diagnostic test. See
2. Enter the System Setup program and verify that the system is configured correctly. See "Using the System Setup Program" in your User's Guide.
3. Remove the bezel. See "Removing the
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Open the system. See "Opening the
6. Ensure that the hard-drive interface cable is properly connected between the drive and the system board.
To identify system board connectors, see Figure A-3.
7. If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See
8. Ensure that the power cable is properly connected to the drive.
9. Install the cover. See "Replacing the
10. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
11. Format and partition the hard drive. See the operating system documentation.
12. If possible, restore the files to the drive.
If the problem persists, see
Troubleshooting a SATA Hard Drive in a RAID Configuration
Problem
Device driver error.
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Damaged or improperly connected hard-drive cables.
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Action
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
1. Run the appropriate online diagnostic test. See
2. Restart your system and enter the RAID configuration utility. See the RAID controller documentation.
3. Ensure that the required device drivers are installed and are configured correctly. See the Dell OpenManage Server Assistant CD and the RAID controller's
documentation.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
"Troubleshooting a SATA Hard Drive in a RAID
"Using Server Administrator
Bezel."
System."
Cover."
"Getting Help."
"Using Server Administrator
Configuration."
Diagnostics" in "Running the System Diagnostics."
"Configuring the Boot
Diagnostics" in "Running the System Diagnostics."
Drive" in "Installing Drives."