Parts Contact Information; Limited Warranty - Pro Boat Impulse 26 Owner's Manual

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Parts Contact Information

Country of Purchase
United States of America
United Kingdom
Germany
France

limited Warranty

What this Warranty Covers
Horizon Hobby, Inc. ("Horizon") warrants to the original purchaser
that the product purchased (the "Product") will be free from defects
in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modification of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, or (v) Products not purchased
from an authorized Horizon dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER'S INTENDED USE.
Purchaser's Remedy
Horizon's sole obligation and purchaser's sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii) replace,
any Product determined by Horizon to be defective. Horizon reserves
the right to inspect any and all Product(s) involved in a warranty claim.
Service or replacement decisions are at the sole discretion of Horizon.
Proof of purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
limitation of liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS
OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY
OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability
of Horizon exceed the individual price of the Product on which liability
is asserted. As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor accepted for
8
Horizon Hobby
Sales
Horizon Hobby Limited
Horizon Hobby GmbH
Horizon Hobby SAS
Address
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Hamburger Str. 10
25335 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du Réveil Matin
91230 Montgeron
any resulting damage or injury. By the act of use, setup or assembly, the
user accepts all resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new and
unused condition to the place of purchase.
law
These terms are governed by Illinois law (without regard to conflict of
law principals). This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Horizon reserves
the right to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions and service you in
the event that you may need any assistance. For questions or assistance,
please direct your email to productsupport@horizonhobby.com, or call
877.504.0233 toll free to speak to a Product Support representative. You
may also find information on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please use the Horizon
Online Service Request submission process found on our website or call
Horizon to obtain a Return Merchandise Authorization (RMA) number.
Pack the Product securely using a shipping carton. Please note that
original boxes may be included, but are not designed to withstand the
rigors of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as Horizon
is not responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://www.
horizonhobby.com under the Support tab. If you do not have internet
access, please contact Horizon Product Support to obtain a RMA number
along with instructions for submitting your product for service. When
calling Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be reached
during business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship liPo batteries to Horizon. If you have
any issue with a liPo battery, please contact the appropriate
Horizon Product Support office.
Phone Number/Email Address
800-338-4539
sales@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 4121 46199 60
service@horizonhobby.de
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com