Disconnecting The Battery For Transport Of The Whole Ups; Service - IBM 3000XLV Operation And Setup Manual

(A)

Disconnecting the Battery for Transport of the Whole UPS

1. Shut down and disconnect any equipment attached to the UPS.
2. Shut down the UPS, and disconnect the UPS input cord from the utility.
3. Remove the front bezel, and unplug the battery connector.
For shipping instructions and to obtain appropriate packing materials, contact IBM.

Service

If the UPS requires service do not return it. Instead, follow these steps:
1. Review the problems discussed in the Troubleshooting section of this manual to eliminate com-
mon problems.
2. If the problem persists, contact IBM.
Note the model number of the UPS, the serial number, and the date purchased. If you call
IBM Customer Service, a technician will ask you to describe the problem and try to solve it
over the phone, if possible. If the UPS or one of its components is faulty, then IBM will send
you a replacement FRU for the UPS or the component.
If the UPS or the component is under warranty, repairs are free. If not, there is a repair
charge.
3. Pack the UPS or the faulty component in packaging sent by IBM, and use the return label to ship
back to IBM. Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for
packaging. Damage sustained in transit is not covered under warranty.
Attention: Always DISCONNECT THE BATTERY before shipping. The battery may re-
main in the UPS; it does not have to be removed.
: Press and hold the black switch (see (A)
Step 3
at left) to the right, while removing the power
processing module.
Reverse steps 1-3 for installation of the
Step 4:
new module.
Upon installation, the UPS will automatically
perform a self-test.
18