QMS 2560 Service Manual

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2560 Print System
Service Manual
July 1999

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Summary of Contents for QMS 2560

  • Page 1 2560 Print System Service Manual July 1999...
  • Page 3: Table Of Contents

    QMS 2560 - Contents and Safety Information Table of Contents: Safety Information ..........
  • Page 4 QMS 2560 - Contents and Safety Information Engine Troubleshooting..........
  • Page 5 QMS 2560 - Contents and Safety Information Universal Cassette General, Mechanical, and Electrical ....Specifications ..........
  • Page 6 QMS 2560 - Contents and Safety Information 10-Bin Mailbox Service..........
  • Page 7: Safety Information

    QMS 2560 - Contents and Safety Information SAFETY INFORMATION All Areas INTERNAL LASER RADIATION Maximum average radiant power: 31.3 x 10 Wavelength: 770-810 (nm) This product employs Class IIIb Laser Diode. Laser Diode and Scanning Polygon Mirror are incorporated in the print head unit.
  • Page 8 QMS 2560 - Contents and Safety Information For Denmark Users ADVARSEL: Usynlig laserstråling vad åbning, når sikkerhedsafbrydere er ude af funktion. Undgå udsttelse for stråling. Klasse 1 laser produkt der opfylder IEC60825 sikkerheds kravene. For Finland, Sweden Users VAROITUS!: Laitteen käyttäminen muulla kuin tässä käyttöohjeessa maintulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
  • Page 9 QMS 2560 - Contents and Safety Information Please read the following for your own protection. Caution Opening the cover indicated by Caution label below may expose you to harmful laser radiation which could cause damage or loss of eyesight. Do not Open the Cover when the power is on.
  • Page 10: Precautions

    QMS 2560 - Contents and Safety Information PRECAUTIONS (1) Precautions Refer to D: DISASSEMBLY/CLEANING for Disassembly procedure. 1. When unplugging connectors on the P.W.B.s themselves, always make sure the power is OFF first. Be sure to unplug the printer before disassembling and cleaning.
  • Page 11: Product Installation

    Section A: Product Installation QMS 2560 Service Manual July 1999...
  • Page 12: Precautions

    QMS 2560 - PRODUCT INSTALLATION PRECAUTIONS FOR INSTALLA- TION 1-1. Installation Site When installing the printer, please avoid the types of locations listed below. • Areas exposed to direct sunlight. • Areas which is damp or dusty. • Where it may be splashed with water.
  • Page 13: Installation

    QMS 2560 - PRODUCT INSTALLATION INSTALLATION 2-1. Connection The following items must be connected before use. • Network or Parallel Interface Cable. • Power Cord. 2-2. Moving Caution: The printer weighs approximately 60 pounds without the Imaging Cartridge, paper and Options.
  • Page 14: Space Requirement

    QMS 2560 - PRODUCT INSTALLATION 2-3. Space Requirement Note: The minimum space requirements for install of the printer are shown below. To ensure easy opera- tion, replacement of consumable, and maintenance service jobs, provide the following space for the installation of the printer.
  • Page 15: Specifications

    Section B: Engine General Information / Specifications QMS 2560 Service Manual July 1999...
  • Page 16 QMS 2560 - General Information / Specifications SPECIFICATIONS Type Desktop Laser Beam Printer Printing system Electrostatic dry powdered imaging system + Imaging Cartridge (Toner cartridge) Exposure system Laser Diode and Polygon Mirror scanning Print resolution 1200 dpi maximum Print image...
  • Page 17 QMS 2560 - General Information / Specifications Printer life 500,000 prints (converted to A4 C or Letter C) or 5 years Monthly Duty Cycle 75,000 prints on the average Toner Cartridge life Continuous operation: 15,000 prints or more/A4 C/Letter C (5% coverage);...
  • Page 18: Parts Identification

    QMS 2560 - General Information / Specifications PARTS IDENTIFICATION QMS 2560 Service Manual September 1999...
  • Page 19: Control Panel

    QMS 2560 - General Information / Specifications CONTROL PANEL 3-1. Control panel 1. Data LED 8. Next key 2. Error LED 9. Previous key 3. On Line LED 10. Select key 4. On Line key 11. Menu key 5. Tray Select key 6.
  • Page 20: Function Of Keys

    QMS 2560 - General Information / Specifications (2) Function of Keys Function On Line Changes the on-line/off-line condition. Acts as a stop key when switched from on-line. Tray Select Use the Tray Select key to select the active media input source: •...
  • Page 21 QMS 2560 - General Information / Specifications (3) Service Mode Tree Menu Item Option SERVICE MENU LOCALE North America, Europe, Japan LOOP ADJUST HRZ MP -4.9, -4.2, -2.8, -2.1, -0.7, 0*, +0.7, +2.1, +2.8, +4.2, +4.9 mm LOOP ADJUST T2-5 -4.9, -4.2, -2.8, -2.1, -0.7, 0*, +0.7, +2.1, +2.8, +4.2, +4.9 mm...
  • Page 22 QMS 2560 - General Information / Specifications To reset the counter, select “RESET COUNT” with the Select key and press the Enter key. “RESET OK?” will be dis- played on the LCD. Press the Enter key again to clear the counter.
  • Page 23: 3-2. Condition Messages

    QMS 2560 - General Information / Specifications 3-2. Condition Messages Message READY TRAY1EMPTY Warning message Messages READY Awaiting data OFF LINE Off-line PROCESSING Image processing for data received through the parallel port PRINTING Printing data COPYING Feeding paper with the engine...
  • Page 24: Data Compression

    QMS 2560 - General Information / Specifications 3-3. Caution Messages DATA COMPRESSION Caution message (Please see the instruction manual) 3-4. Auto-continuable Messages MEMORY OVERFLOW Auto-continuable message (Please see the instruction manual) 3-5. Operator Call Messages NO PAPER Operator call message (Please see the instruction manual) 3-6.
  • Page 25: Component Layout

    QMS 2560 - General Information / Specifications COMPONENT LAYOUT 20 19 1. Print Head Unit (PU) 2. Toner Empty Detecting Board (PWB-G) 3. Imaging Cartridge 4. Sleeve Roller 5. Charge Brush 6. Paper Exit Roller 7. Paper Exit Sensor (PC3) 8.
  • Page 26 QMS 2560 - General Information / Specifications GEAR/ROLLER ASSIGNMENT The locations of the gears and rollers in the printer is shown below. The transport motor (M2) transmits the power to the paper driving parts for feeding paper. Meanwhile, the I/C drive motor (M1) transmits the power to the driving parts in the imaging cartridge.
  • Page 27: Electrical Component Layout

    QMS 2560 - General Information / Specifications ELECTRICAL COMPONENT LAYOUT : Print Head Unit SL21 : 2nd Cassette Paper Take-up Solenoid : Power Supply Unit : Synchronizing Clutch : High Voltage Unit : Transport Clutch PWB-A : Main Board : Power Switch...
  • Page 28: Connector Layout

    QMS 2560 - General Information / Specifications CONNECTOR LAYOUT B-14 QMS 2560 Service Manual September 1999...
  • Page 29 QMS 2560 - General Information / Specifications SWITCH/SENSOR IDENTIFICATION Printer main body Symbol Name Function Power Switch Turns power on and off. Right Door Interlock Detects open/close condition of the right door. Switch When it is closed, the switch is ON.
  • Page 30: Electrical Service Parts On P.w. Boards

    QMS 2560 - General Information / Specifications ELECTRICAL SERVICE PARTS ON P.W. BOARDS B-16 QMS 2560 Service Manual September 1999...
  • Page 31 QMS 2560 - General Information / Specifications B-17 QMS 2560 Service Manual September 1999...
  • Page 32: System Layout

    QMS 2560 - General Information / Specifications SYSTEM LAYOUT 10-1.Drive Section The parts that control the driving system are shown below. They are motors, solenoids, clutches, rollers, and sensors. • Right Door Interlock Switch (S2) • 1st Cassette Paper Size Slection Dial...
  • Page 33 QMS 2560 - General Information / Specifications 10-2.Electrical Section The power supply system and the signal lines are shown below. PPM Switching Board (PWB-L) Control Panel (PWB-OP) 2nd Paper Size Detecting 2nd Cassette Main Board Board (PWB-S2) (PWB=A2) Controller 1st Paper Size Detecting...
  • Page 34: Sequence Flow

    QMS 2560 - General Information / Specifications SEQUENCE FLOW To carry out printing cycles, signals are transferred among the controller, main control and engine as shown below. Host PC Controller Main Control Interface IEEE1284, [Network] Initialize Command Processor Warm-up -PRRDY...
  • Page 35: Engine Mechanical And Electrical

    Section C: Engine Mechanical / Electrical QMS 2560 Service Manual July 1999...
  • Page 36: Configuration Of The Printer

    QMS 2560 - Mechanical / Electrical CONFIGURATION OF THE PRINTER The following diagram shows the major parts of the printer and the paper path in the printer. The printer consists of the paper feed section, print head unit (exposure section), imaging cartridge (charging section and development section), transfer section, fusing sec- tion, and paper exit section.
  • Page 37: Description Of Each Section

    QMS 2560 - Mechanical / Electrical 1-1. General Description of Each Section (1) Paper Feed Section Paper is fed from either the tray 1 (1st paper cassette) or tray 2 (2nd paper cassette). When the printer receives a print command, the paper take-up solenoid turns ON and a sheet of paper is fed by the paper take-up roller in the 1st paper cassette.
  • Page 38: 1-2. General Flow For Printing Process

    QMS 2560 - Mechanical / Electrical 1-2. General Flow for Printing Process The following shows the general printing process flow. Note: For detailed printing sequence, see 10 “Printing Sequence”. Print Command The polygon motor in the print head unit starts turning.
  • Page 39: Paper Feed Section

    QMS 2560 - Mechanical / Electrical PAPER FEED SECTION 2-1. Tray 1 (1st Paper Cassette) 2-1-1. Taking up Paper The power is transmitted from the transport motor (M2) as follows to take up paper from the 1st paper cassette. 1 The transport motor (M2) turns counterclockwise → 2 The idle gear turns clockwise. →The 1st cassette paper take-up solenoid (SL1) turns ON.
  • Page 40 QMS 2560 - Mechanical / Electrical 2-1-2. Sensors for Tray 1 (1) 1st Cassette Set Sensor (PC6) This sensor detects the installation of the 1st paper cassette in the tray 1. This sensor uses a photointerrupter. If the 1st paper cassette is not installed in the tray 1, the projection of the paper cassette comes off the sensor which is mounted on the printer.
  • Page 41 QMS 2560 - Mechanical / Electrical (3) 1st Cassette Paper Near Empty Sensor (PC5) This sensor detects the paper near empty status of the 1st cassette paper. The sensor uses a photointerrupter. As the sheets of paper in the paper cassette decrease, the paper lifting plate in the paper cassette lifts. When the paper lifting plate lifts exceeds a certain point, the 1st cassette paper near empty occurs.
  • Page 42 QMS 2560 - Mechanical / Electrical (5) Synchronizing Roller Sensor (PC2) This sensor detects that the paper is fed inside the printer. The sensor uses a photointerrupter. The output of the sensor is used as a ref- erence for feeding paper inside the printer. This sensor will be activated when paper is fed from any paper source.
  • Page 43 QMS 2560 - Mechanical / Electrical 2-2. Tray 2 (2nd Paper Cassette) 2-2-1. Taking up Paper The power is transmitted from the transport motor (M2) as follows to take up paper from the 2nd paper cassette. 1 The transport motor (M2) turns counterclockwise → 2 The idle gear turns clockwise. → 3 The 1st cassette paper take-up gear turns counterclockwise.
  • Page 44 QMS 2560 - Mechanical / Electrical Note: The rotational direction is the one viewing from the front of the printer. PC Drum Double feed of paper in the 2nd paper cassette is prevented by the separators of the paper cassette.
  • Page 45 QMS 2560 - Mechanical / Electrical 2-2-2. Sensors for Tray 2 (1) 2nd Cassette Set Switch (SW3) This switch detects whether the 2nd paper cassette is installed in the tray 2 or not. This switch also detects the paper cassette type; 250 sheet universal cassette or 500 sheet fixed cassette.
  • Page 46 QMS 2560 - Mechanical / Electrical 2nd Cassette Paper Near Empty Sensor (PC25) Light is blocked: Light passes: Output = H Output = L Paper Few paper Paper Lifting Plate [Paper near empty] [Paper is present.] (4) 2nd Cassette Side Door Detecting Sensor (PC23) This sensor detects whether the 2nd cassette side door is closed or not.
  • Page 47: Paper Feeding

    QMS 2560 - Mechanical / Electrical 2-3. Paper Feed The paper taken up by the paper take-up section is fed to the transfer section after registration compensation. (1) Registration Compensation To eliminate any paper slant (skew), registration compensation is made by controlling the rotating timing of the paper take-up roller and synchronizing roller.
  • Page 48: Print Head Unit (Exposure Section)

    QMS 2560 - Mechanical / Electrical PRINT HEAD UNIT (EXPOSURE SECTION) The print head unit incorporates a laser diode that emits the laser beam corresponding to the print image data. The spot of the laser beam emitted from the laser diode is shaped in a circle through the collimator lens. Then, it is applied to the heptagonal polygon mir- ror via the cylindrical lens.
  • Page 49: Imaging Cartridge

    QMS 2560 - Mechanical / Electrical IMAGING CARTRIDGE 4-1. Parts Names and Functions of the Imaging Cartridge The following illustrates the construction of the imaging cartridge. The power to the gears of the imaging cartridge is transmitted from the I/C drive motor (M1) of the printer main body. (The I/C drive motor (M1) turns clockwise viewing from the front of the printer.)
  • Page 50: Charging Section

    QMS 2560 - Mechanical / Electrical 4-2. Charging Section Before producing an electrostatic latent image on the surface of the PC drum with a laser beam, the PC drum is charged by static elec- tricity with the rotating charge bush so that the surface of the PC drum is negatively charged. The charging system uses the rotating charge brush system.
  • Page 51: Transfer Section

    QMS 2560 - Mechanical / Electrical The seal beneath the sleeve roller acts to discharge the negatively-charged unused-toner on the sleeve roller. The discharged toner is fed back to the toner feed roller for recycling it. Note that, during printing, the seal voltage is the same as the sleeve roller voltage and discharge is not made.
  • Page 52: Fusing Section

    QMS 2560 - Mechanical / Electrical FUSING SECTION The power from the transport motor (M2) is transmitted to the upper fusing roller so that the toner-transferred paper is fed from the transfer section to the fusing section. The paper is heated to melt the toner by the upper fusing roller and pressed by the upper and lower fusing rollers. The upper fusing roller is heated by the fusing roller heater lamp (H1) which is built in it.
  • Page 53 QMS 2560 - Mechanical / Electrical Fusing temperature control: • When the power switch is turned ON, the printer starts warm-up until the upper fusing roller temperature reaches approx. 200°C. (It will take about one minute.) (Warming-up mode) • To maintain the upper fusing roller temperature above 190°C, the control circuit raises the temperature and keeps at approx. 210°C for approx.
  • Page 54: Paper Exit

    QMS 2560 - Mechanical / Electrical PAPER EXIT SECTION The paper fed from the fusing section passes the paper exit roller and is ejected at the top of the printer with the printed side facing down. The transmit power for feeding paper is provided by the transport motor (M2) and transmitted in the order from 1 ~ B shown in the figure found on the following page.
  • Page 55 QMS 2560 - Mechanical / Electrical spring force so that the end of the sensor arm comes off the photointerrupter. Thus, the light emitted form the LED passes in the pho- tointerrupter, the phototransistor turns ON, and the output of the photointerrupter is “L”.
  • Page 56: Detection Of New Imaging Cartridge

    QMS 2560 - Mechanical / Electrical DETECTION OF A NEW IMAGING CARTRIDGE The printer has the function to detect whether the newly installed imaging cartridge is a new one or used one. In the imaging cartridge, an internal circuit is incorporated as shown in the figure. A fuse is connected in parallel with a resistor and it is not blown.
  • Page 57: Print Sequence

    QMS 2560 - Mechanical / Electrical PRINT SEQUENCE Start sequence Pre-printing Printing sequence sequence Starting sequence (2sec) Polygon Motor Synchronizing Sensor ON Roller Sensor (PC2) I/C Drive Motor (M1) Charge Bias Exposure 120msec 20mm Developing setting bias +120V Developer Bias...
  • Page 58 QMS 2560 - Mechanical / Electrical Multiple sequence Printing Printing Sequence between printing sequence sequence Pre-printing Post printing Polygon Motor Synchronizing Sensor OFF Sensor ON Sensor ON Roller Sensor (PC2) I/C Drive Motor (M1) Charge Bias Exposure Developing bias Developer Bias Developing setting bias (Varies with paper.)
  • Page 59 QMS 2560 - Mechanical / Electrical Cleaning sequence Cleaning sequence (2sec) 65mm 200msec Polygon Motor Polygon Lock ON (Locked) I/C Drive Motor (M1) 700msec 120mm Charge Bias Exposure 100msec +120V Developer Bias -200V +220 Seal Bias -100V VB + 100V (VB: Developer Bias Voltage)
  • Page 60: Parallel Interface

    QMS 2560 - Mechanical / Electrical PARALLEL INTERFACE 11-1.Connector pin assignments (Standard Centronics and IEEE1284-Type B) Item Item Item Strobe (Host Cik) Select (X flag) S. Gnd (D6) AutoFd (HostAck) S. Gnd (D7) Not defined S. Gnd (D8) Logic Gnd S.
  • Page 61: Engine Disassembly And Cleaning

    Section D: Engine Disassembly and Cleaning QMS 2560 Service Manual July 1999...
  • Page 62: Maintenance And Inspection

    QMS 2560 - Disassembly and Cleaning MAINTENANCE, INSPECTION, AND PROHIBITED OPERATIONS 1-1. Replacement of Parts Parts Name Replacement Cycle Ref. page (Continuous 15,000 sheets/intermittent Imaging Cartridge 12,000 sheets @ 5% coverage) When a malfunction develops (continuous Fusing Unit 500,000 sheets/intermittent 300,000 sheets...
  • Page 63: Disassembly Procedures

    QMS 2560 - Disassembly and Cleaning DISASSEMBLY PROCEDURES ] Before starting the disassembly procedure, open the Vertical Transport Door and remove the Imaging Cartridge. 2-1. Removal of the Imaging Cartridge 1. Open the Vertical Transport Door. 4108D001AA 2. Hold onto the handle (green) of the Imaging Cartridge and slide the Imaging Cartridge out of the copier.
  • Page 64 QMS 2560 - Disassembly and Cleaning 2-2. Removal of the Outer Covers 4108D045AA ¿ ¡ 4108D046AA QMS 2560 Service Manual July 1999...
  • Page 65 QMS 2560 - Disassembly and Cleaning Parts Name Removal Procedure Access Cover Unhook the two tabs and remove the Access Cover. Upper Metal Bracket Remove seven screws and metal bracket. Upper Cover Remove two screws and remove the Upper Cover by lifting it upward.
  • Page 66 QMS 2560 - Disassembly and Cleaning 2-3. Removal of the Circuit Boards PWB-P PWB-A Handle Left Reinforcement Plate 4108D005AA Parts Name Removal Procedure Controller Board Access Cover, Upper Metal Bracket, Upper Cover, Front Cover, Left (PWB-P) Cover, Harness Cover, CN Cover, Rear Cover, Control Board Reinforce- ment Box (see 2-2.) →...
  • Page 67: Fusing Unit

    QMS 2560 - Disassembly and Cleaning 2-4. Fusing Unit (1) Removal of the Fusing Unit 1. Open the Vertical Transport Door. 4108D001AA 2. Remove the Front Cover. 3. Unplug one connector at the front side. 4108D006AA 4. Open the Fusing Unit Cover and unplug two connectors (3P, 4P) in the rear.
  • Page 68: Image Transfer Unit

    QMS 2560 - Disassembly and Cleaning 2-5. Image Transfer Unit (1) Removal of the Image Transfer Roller Unit 1. Open the Vertical Transport Door. 4108D001AA 2. Raise the Pre-Image Transfer Guide Plate. 1167D061AA 3. Remove the Image Transfer Roller Unit.
  • Page 69 QMS 2560 - Disassembly and Cleaning 2-6. Removal of the Cooling Fan Motor 1. Remove the Image Transfer Unit. (See 2-5.(2).) 2. Remove two screws, remove the retaining bracket, unplug one connector, and remove the Cooling Fan Motor. 4108D031AA 2-7.
  • Page 70: Removal Of The Paper Take-Up Roll

    QMS 2560 - Disassembly and Cleaning 2-10. Removal of the Paper Take-Up Roll 1. Slide out the 1st Cassette. 4108D038AA 2. Snap off one C-clip from the Paper Take-Up Roll Assy. 3. Slide the Paper Take-Up Roll Assy to the rear to remove it from the front bushing.
  • Page 71: Engine Adjustment

    Section E: Engine Adjustment QMS 2560 Service Manual July 1999...
  • Page 72: Adjustment Of Print Start Position In Sub Scanning Direction

    QMS 2560 - Adjustments ADJUSTMENT OF THE PRINT START POSITION IN SUB-SCAN- NING DIRECTION ] When Control Board PWB-A or the print head has been replaced, the print start position in the sub-scanning direction must be adjusted. 1. Remove the Access Cover, Upper Cover, and Control Leading Edge of Paper Board Reinforcement Box.
  • Page 73: Engine Troubleshooting

    Section F: Engine Troubleshooting QMS 2560 Service Manual July 1999...
  • Page 74: Malfunction Recovery

    QMS 2560 - Troubleshooting MALFUNCTION RECOV- 1-1. The Printer Won’t Start. Symptom u/s* Analysis Action The printer won’t start. Plug in another electrical Faulty power outlet. appliance and see if it is To next step. started. Check the power cord for Defective power cord.
  • Page 75: Image Quality Problems

    QMS 2560 - Troubleshooting 1-3. Image Quality Problems Symptom Analysis Action Faulty image Does the symptom occur Check the connection even in a test print? between the printer and computer. If it is intact, the application or printer driver is probably faulty.
  • Page 76: Service Messages

    QMS 2560 - Troubleshooting 1-4. Service Messages Symptom Analysis Action FATAL ERROR Is the problem gone when Replace PWB-A. EEPROM ERROR the power is turned OFF, then ON? FATAL ERROR 22 Is the problem gone when Replace PWB-A. (Controller IF failure)
  • Page 77 QMS 2560 - Troubleshooting Symptom Analysis Action FATAL ERROR Is the problem gone when To next step. ERROR IN POLYGO- the power is turned OFF, NAL MIRROR MOTOR then ON? Check the connectors and To next step. wiring between PWB-A and printer head unit.
  • Page 78 QMS 2560 - Troubleshooting Symptom Analysis Action FATAL ERROR Replace the Fusing Unit FUSER OVERHEAT (defective Fusing Ther- mistor). FATAL ERROR Remove I/C, clean the con- To next step. IC FUSE CUT ERROR tact, and reinstall the I/C. Replace I/C.
  • Page 79: Malfunction Detection

    QMS 2560 - Troubleshooting MALFUNCTION DETECTION NOTE The printer detects the following malfunctions. When it detects any of these malfunctions, all ele- ments are brought to an immediate stop except the fan motor. 2-1. Misfeed Detection Conditions Errors Exhibited: Jam MP Feeder Section or Jam 1st Feeder Section (Paper take-up misfeed) •...
  • Page 80 QMS 2560 - Troubleshooting Errors Exhibited: Jam Fuser Section (Continued) • The Synchronizing Sensor is not deactivated even after the lapse of a given period of time after it has been activated. • When paper is fed from the Multipurpose Tray, Manual Bypass Tray, or 1st Cassette, the printer recognizes a paper length, in its paper length detection sequence, 260 mm or more longer than the paper length data transmitted from the controller.
  • Page 81 Section G: Mailbox-Finisher / Finisher General, Mechanical/Electrical QMS 2560 Mailbox/Finisher Service Manual July 1999...
  • Page 82 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL Note: The Mailbox-Finisher is discussed in the following paragraphs. The Finisher unit is mechanically the same as the Mailbox- Finisher unit, without the Mailbox trays. QMS 2560 Mailbox/Finisher Service Manual July 1999...
  • Page 83: Specifications

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL SPECIFICA- TIONS Type : Auto Feeder Multi Staple Finisher Installation : Freestanding Modes : Non-Shift (Non-Sort), Shift (Sort/Group), Staple, Hole Punch No. of Mode Paper Type Paper Size Weight Max. Capacity Sheets to be...
  • Page 84 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL Registration : Center No. of Holes : Inch Areas: 3 holes (2 holes is an option); Metric Areas: 4 or 2 holes Power Requirements : DC24V (supplied from printer) Power Consumption : 63W Dimensions : Width: 656 mm or 25-3/4”...
  • Page 85: Parts Identification

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL PARTS IDENTIFICA- TION 4611D026AA 1. 1st Tray 6. Elevator Tray 2. Upper Right Cover 7. Rear Cover 3. Misfeed Clearing Cover 8. Finisher Tray Cover 4. Front Cover 9. Upper Rear Cover 5. Mail Bins (Mailbox-Finisher) 10.
  • Page 86: Cross-Sectional View

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL CROSS-SECTIONAL VIEW 4611M001AC 1. 1st Tray Exit Roller 13. Vertical Transport Rollers 2. 1st Tray Exit Roller 14. Vertical Transport Rollers 3. 1st Tray Exit Sensor PC1 15. Mail Bin Transport Rollers 4. Upper Entrance Switching Plate 16.
  • Page 87: Drive System

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL DRIVE SYSTEM Upper Exit Motor M2 Transport Motor M1 Lower Transport Motor M3: Mailbox-Fin- isher Only Shift Motor M5 4611D002AA Paper Holding Tray Paddle Motor M6 Motor M10 Paper Curl Taming Motor M7 CD Aligning Motor M4...
  • Page 88: Electrical Components Layout

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL ELECTRICAL COMPONENTS LAY- PWB-F PC10 PWB-E ] SL2 PC12 PWB-F ] SL3 PWB-A ] SL4 ] PWB-E ] SL5 PC11 ] SL6 ] M3 ] PWB-C ] PWB-D PWB-E 4611D003AD QMS 2560 Mailbox/Finisher Service Manual...
  • Page 89 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL Symbol Name Symbol Name PWB-A Control Board Upper Cover Set Switch ] PWB-B Mail Bin Paper Exit Sensor PQ Elevator Upper Limit Interlock ] PWB-C Mail Bin Paper Exit Sensor LED Switch 1 ] PWB-D...
  • Page 90: Transport Mechanism

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL TRANSPORT MECHA- NISM 6-1. Paper Transport Mechanism (1) Paper Entrance Transport Mechanism • Transport Motor drives the Horizontal Transport Rollers and Entrance Roller to transport the print fed from the printer into the Finisher.
  • Page 91 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL (3) 1st Tray Transport Mechanism • Upper Exit Motor drives the 1st Tray Exit Roller and Transport Roller to feed the print into the 1st Tray. • The speed at which the print is transported is decelerated as it is fed into the 1st Tray.
  • Page 92 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL (5) Mail Bin Transport Mechanism (Mailbox-Finisher) • When a command is given from the personal computer to feed the print into the Mail Bins, then all prints are fed into the Mail Bins. • The print fed into the Finisher is transported to the Mail Bin by the drive from Lower Transport Motor.
  • Page 93: Paper Transport Path Switching Mechanism

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL 6-2. Paper Transport Path Switching Mechanism (1) 1st Tray/Finisher Tray Path Switching Mechanism • The paper transport path is switched between one to the 1st Tray and one to the Finisher Tray by energizing or deenergizing Upper Entrance Switching Solenoid.
  • Page 94 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL (3) Finisher Tray/Mail Bin Path Switching Mechanism (Mailbox-Finisher) • The paper transport path is switched between one to the Finisher Tray and one to the Mail Bin by energizing or deenergizing Lower Entrance Switching Solenoid.
  • Page 95: Punch Mechanism

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL PUNCH MECHA- NISM • A print being transported through the Finisher is briefly stopped and punched by the Punch Rods. • By energizing and deenergizing Transport Motor and the electromagnetic spring clutch fitted to the Punch Roller, the Punch Rods are moved up and down to make punch holes in the print.
  • Page 96: Finisher Tray

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL FINISHER TRAY • The Finisher Tray is used when aligning, shifting, and stapling a print set/stack in the Shift or Sta- ple mode. • The Finisher Tray and Paper Holding Tray are retracted to let the print set/stack which has been processed drop down onto the Elevator Tray.
  • Page 97: Cd Aligning Mechanism

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL 8-1. CD Aligning Mechanism • The CD Aligning Plate is moved and the Paddle is rotated to press each print up against the Shift Reference Plate. (1) CD Aligning Plate • The CD Aligning Plate is moved by the spiral shaft which is turned as CD Aligning Motor turns in the forward or backward direction.
  • Page 98 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL (2) CD Aligning Motor Control • The pulse signals output from IC9A-6, 7, 8, and 9 on PWB-A are supplied to the two coils inside CD Aligning Motor and the combination and sequence of the pulse signals energized are varied to energize or deenergize CD Aligning Motor.
  • Page 99 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL (3) Paddle • The Paddle functions to move the print, which has been fed by the CD Aligning Plate, further toward to the stapling corner. • The gear is normally locked by the torque limiter and, when Paddle Motor turns forward, the Pad- dle lowers.
  • Page 100 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL (5) Paper Decurler • There is a decurler installed in the Finisher. Before the CD aligning motion occurs, the decurler is lowered to press the trailing edge of the print transported onto the Finisher Tray.
  • Page 101: Shifting Mechanism

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL 8-2. Shifting Mechanism (1) Shifting Mechanism • A print set/stack which has been aligned and stapled together is transported to the non-sort posi- tion or sort position. • The Shift Reference Plate is moved by the spiral shaft which is turned as Shift Motor is energized.
  • Page 102: Finisher Tray Drive Mechanism

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL 8-3. Finisher Tray Drive Mechanism (1) Finisher Tray Drive Mechanism • The Finisher Tray is retracted so that the print set/stack which has been processed is dropped down onto the Elevator Tray. • The retracting motion of the Finisher Tray is accomplished as the drive from Finisher Tray Motor is transmitted via a belt and gear to move the rack in the left-to-right direction.
  • Page 103 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL (3) Finisher Tray Motor Control • The pulse signals output from IC21A-6, 7, 8, and 9 on PWB-A are supplied to the two coils inside Finisher Tray Motor and the combination and sequence of the pulse signals energized are varied to turn Finisher Tray Motor forward or backward, or deenergize it.
  • Page 104: Paper Handling Tray

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL PAPER HOLDING TRAY • The Paper Holding Tray is retracted so that the print set/stack which has been processed is dropped down onto the Elevator Tray. • The tray is moved by gears and belts which are driven by Paper Holding Tray Motor.
  • Page 105: Elevator Tray

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL ELEVATOR TRAY • The Elevator Tray moves up and down each time a print or print set/stack is fed into the Finisher. • The tray can stop at three different positions: the standby, processing, and retracted positions.
  • Page 106 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL 10-2. Elevator Tray Stop Position Detection • The Elevator Tray stops at the following positions. Position Condition Detection Processing When a print or print set/stack is fed into The position at which Elevator Tray...
  • Page 107: Stapling Unit

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL STAPLING UNIT 11-1. Stapler Mechanism • When the Stapling Motor turns forward, the Clinch Arm lowers. The Stapler thereafter moves upward to drive a staple into the print paper and the staple end is bent over by the Clinch. When the Stapling Motor then turns backward to move up the Clinch Arm and lower the Stapler.
  • Page 108: Staple Sheet Empty Detection

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL 11-2. Staple Sheet Empty Detection • The Staple Empty Detecting Sensor is used to detect whether there is a staple sheet or not in the Staple Cartridge. • When the number of staples left in the Staple Cartridge becomes about 40, a staple-sheet-empty condition is detected and displayed on the printer control panel.
  • Page 109: Horizontal Transport Unit

    QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL HORIZONTAL TRANSPORT UNIT 12-1. Parts Identification 4611D021AA 1. Paper Sensor PC1 6. Non-Sort Tray Transport Position Detecting 2. Horizontal Unit Door Sensor PC4 Sensor PC2 3. Paper Entrance Switching Solonoid 7. Non-Sort Tray 4. Non-Sort Tray Paper Empty Sensor PQ 8.
  • Page 110 QMS 2560 MAILBOX/FINISHER - GENERAL, MECHANICAL/ELECTRICAL 12-2. Paper Transport Mechanism (1) Entrance Path Switching Mechanism • The path for the print fed out from the printer is selected as detailed below. Non-Sort mode: Paper Entrance Switching Motor is energized to swing the Path Switching Guide upward and stop it when Non-Sort Tray Trans- port Position Detecting Sensor is blocked.
  • Page 111: Mailbox-Finisher/Finisher Disassembly And Adjustment

    Section H: Mailbox-Finisher / Finisher Disassembly and Adjustment QMS 2560 Mailbox/Finisher Service Manual July 1999...
  • Page 112 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT Precautions for Disassembly, Reassembly, and Adjustment 1. Before attempting to disassemble the Finisher, always make sure that no power is being supplied from the printer. (Be sure to unplug the power cord of the printer.) 2.
  • Page 113 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT DIS/REASSEMBLY 1-1. Removal of the External Covers 4611D027AD 1. Upper Rear Cover : Open the Misfeed Clearing Cover and remove three screws. 2. Finisher Tray Cover : Open the Top Cover of the Finisher Tray and remove four screws 3.
  • Page 114 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT 1-2. Removal of the Punch Unit Connector 4611D028AA 1-3. Disassembly of the Stapling Unit 4611D029AA QMS 2560 Mailbox/Finisher Service Manual July 1999...
  • Page 115 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT 1-4. Removal and Reinstallation of the Cables (1) Removal of the Cable (Rear) 1. Remove PWB-A. 4611D030AA 2. Remove the Elevator Motor (M9) Assy. NOTE During the removal procedure, support the Elevator Tray to prevent it from jerking down.
  • Page 116 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT (2) Removal of the Cable (Front) 1. Unhook the cable from the spring. 2. Remove the ball from the cable pulley. 3. Unhook the cable from the hook. 4611D035AA (3) Installation of the Cable (Front): The same procedure applies to the rear cable, except the cable winding direction which is opposite.
  • Page 117: Adjustment

    QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT ADJUSTMENTS 2-1. Check/Adjustment of the Punch Hole Position Fixing Screws 4427D028AA 4611D040AA 1. Set the printer into the Hole Punch mode and make a print in the 1→1 setting. 2. Fold the print in half and check to see if the punch holes are aligned (deviation should be within 2 mm).
  • Page 118 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT 2-2. Adjustment of the Solenoids and Sensors 1st Tray Full Detecting Sensor LED PWB-E Upper Entrance Switching Solenoid Lower Entrance Switching Solenoid Mail Bin Paper Exit Sensor LED PWB-C (FN-501) Elevator Tray Empty Sensor...
  • Page 119 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT (2) Adjustment of Lower Entrance Switching Solenoid SL2 (FN-501) Note: When the unit is replaced, the following adjustments must be performed. 1. Loosen the two screws. 2. Move SL2 left and right so that dimension A measures 3.5 ±1 mm.
  • Page 120 QMS 2560 MAILBOX/FINISHER - DISASSEMBLY AND ADJUSTMENT (3) Sensor LED Output Adjustment Note: The following adjustments must be made when the LED PWB-E or LED PWB-C is replaced. • 1st Tray Full Detecting Sensor LED PWB-E • Elevator Tray Empty Sensor LED PWB-E •...
  • Page 121: Mailbox-Finisher/Finisher Troubleshooting

    Section I: Mailbox-Finisher / Finisher Troubleshooting QMS 2560 Mailbox/Finisher Service Manual July 1999...
  • Page 122: Sensor Check

    QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING SENSOR CHECK 1-1. Sensor Check • To ensure an easy and safe check for sensor operation, the Finisher allows the Tech. Rep. to deter- mine if signals are properly input by checking the sensor input data when the printer and Finisher are in the standby state (including misfeed, malfunction, and closure failure conditions).
  • Page 123: Misfeed Detection And Troubleshooting Procedures

    QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING MISFEED DETECTION AND TROUBLESHOOTING PROCEDURES 2-1. Location of Misfeed Detecting Sensors Finisher Tray Exit Sensor PC3 1st Tray Exit Sensor PC1 Paper Sensor PC1 Print Set Detecting Sensor Mail Bin Paper Exit Sensor PQ PWB-B...
  • Page 124 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING 2-2. Misfeed Detection • When a misfeed occurs, the Touch Panel of the printer gives the misfeed message, showing the misfeed location and places where paper exists. • The misfeed display may be canceled by opening and closing the door of the Finisher.
  • Page 125: Troubleshooting Procedures

    QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING 2-3. Troubleshooting Procedures (1) Jam Horizontal Transport Section Step Check Item Result Action Does the paper being used meet product Instruct the user to use paper that meets specifications? product specifications. Is the paper curled, waved, or damp? YES Change the paper.
  • Page 126 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING (3) 1st Tray Exit Misfeed UNKNOWN Step Check Item Result Action Does the paper being used meet product Instruct the user to use paper that meets specifications? product specifications. Is the paper curled, waved, or damp? YES Change the paper.
  • Page 127 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING (5) Mail Bin Transport Misfeed UNKNOWN Step Check Item Result Action Does the paper being used meet product Instruct the user to use paper that meets specifications? product specifications. Is the paper curled, waved, or damp? YES Change the paper.
  • Page 128 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING Step Check Item Result Action Is the Stapling Unit installed properly? Install it properly. Is an overload being applied to the Sta- YES Check the drive coupling mechanism. pling Motor? Change the Stapling Unit or PWB-A.
  • Page 129 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING MALFUNCTION DETECTION AND TROUBLESHOOTING PROCEDURES 3-1. Malfunction Detection Any of the following operation faults can be detected and the corresponding malfunction code shown on the printer Touch Panel. ] The malfunction detection can be reset by opening and closing the side cover of the printer.
  • Page 130 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING Malfunction Description Detection Timing Code • Finisher Tray Home Position Sensor PC2 does Finisher Tray Motor M8 drive Finishing malfunction not go LOW even after the lapse of a given tray drive period of time after M8 has been energized (to error let the Finisher Tray start its retracting motion).
  • Page 131 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING 3-2. Troubleshooting Procedures (1) Transport drive error Step Check Item Result Action Does Transport Motor M1 start turning YES Check the rollers and gears for overload. after Power Switch is turned ON? If they are checked okay, go to step 4.
  • Page 132 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING (2) Arrangement bar drive error Step Check Item Result Action Is CD Aligning Home Position Sensor Change PC5. PC5 operational, as checked through a sensor check (Paper Aligning Bar Home)? Turn OFF the Power Switch, move the YES Change PWB-A or M4.
  • Page 133 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING (5) Finishing tray drive error Step Check Item Result Action Is Finisher Tray Home Position Sensor Change PC2. PC2 operational, as checked through a sensor check (Home)? Turn OFF the Power Switch, move the Change PWB-A or M8.
  • Page 134 QMS 2560 MAILBOX/FINISHER - TROUBLESHOOTING This page intentionally left blank. I-14 QMS 2560 Mailbox/Finisher Service Manual July 1999...
  • Page 135 Section J: Duplexer General, Mechanical/Electrical QMS 2560 Duplexer Service Manual July 1999...
  • Page 136: Specifications

    QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL SPECIFICA- TIONS Type : Switchback and Circulating Duplex Unit Installation : Mounted on the right side door of printer Type of Paper : Plain paper (60 to 90 g/m² or 16 to 24 lbs.), recycled paper (60 to 90 g/m²...
  • Page 137: Parts Identification

    QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL PARTS IDENTIFICA- TION 4497M001AA 1. Duplex Unit Door CROSS-SECTIONAL VIEW 4497M002AA QMS 2560 Duplexer Service Manual July 1999...
  • Page 138 QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL 1. Duplex Unit Transport Roller 1 3. Duplex Unit Transport Roller 2 2. Duplex Unit Transport Roll 1 4. Duplex Unit Transport Roll 2 QMS 2560 Duplexer Service Manual July 1999...
  • Page 139: Drive System

    QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL DRIVE SYS- Switchback Drive Mechanism Duplex Unit Transport Drive Mechanism 4497M014AA ELECTRICAL COMPONENTS LAY- PWB-A 4497M013AA Symbol Name Symbol Name PWB-A Duplex Main Board Duplex Unit Door Set Sensor QMS 2560 Duplexer Service Manual...
  • Page 140 QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL Switchback Motor Duplex Unit Transport Sensor (in PWB-A) Duplex Unit Transport Motor QMS 2560 Duplexer Service Manual July 1999...
  • Page 141: Mechanical Operations

    QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL MECHANICAL OPERA- TIONS 6-1. Switchback Mechanism (1) Switchback Operation The Paper Exit Roller reverses the direction of feeding the 1-sided print into the Duplex Unit (switchback operation). This switchback operation by the Paper Exit Roller is accomplished by changing the direction of rotation of the Switchback Motor whose drive is transmitted via a gear train.
  • Page 142: Transport And Duplex Paper Take-Up Mechanism

    QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL (3) Switchback Motor Control The Switchback Motor is a two-phase stepping motor. Its direction of rotation and speed are con- trolled by applying pulse signals output from pins 1 to 4 of PJ3A to the motor.
  • Page 143 QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL 6-3. 2-Sided Printing Schemes The following two 2-sided printing schemes are available. Note, however, that the paper size (in the feeding direction) that is applicable to double-sheet 2- sided printing is Letter crosswise (215.9 mm) or smaller.
  • Page 144 QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL 4497T02MBA ] When the paper moves a distance of about 20 mm after it has blocked (L) the Synchronizing Roller Sensor, both Duplex Unit Transport Motor M2 and Manual Feed Paper Take-Up Clutch CL3 are temporarily deenergized. (The period of time during which M2 and CL3 are kept deener- gized varies depending on the Image Synchronizing signal output timing.
  • Page 145 QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL Operation of Single-Sheet 2-Sided Printing 1. A sheet of paper is taken up and fed in and the image of the second page is printed. 2. Just before the first sheet of paper moves past the Paper Exit Roller, the direction of rotation of the Paper Exit Roller is reversed and the first sheet of paper is transported towards the Duplex Unit.
  • Page 146 QMS 2560 DUPLEXER - GENERAL, MECHANICAL/ELECTRICAL Diagram for single sheet 2-sided printing. J-12 QMS 2560 Duplexer Service Manual July 1999...
  • Page 147 Section K: Duplexer Disassembly and Adjustment QMS 2560 Duplexer Service Manual July 1999...
  • Page 148: Duplexer Disassembly And Adjustment

    QMS 2560 DUPLEXER - DISASSEMBLY AND ADJUSTMENT DISASSEMBLY 1-1. Removal of the Duplex Unit 1. Remove the wiring cover (one screw). 2. Unplug the connectors (two). 4497M010AA 3. Remove the Duplex Unit (two screws). 4497M011AA 1-2. Cleaning of Duplex Unit Transport Roller 1 and 2 and Duplex Unit...
  • Page 149: Adjustment

    QMS 2560 DUPLEXER - DISASSEMBLY AND ADJUSTMENT ADJUST- MENT 2-1. Duplex CD Registration Adjustment (Printer) Requirement: First perform the adjustments listed below. The make a test copy and use it as the original to make a 2-sided copy. Dimen- sion A on the 2-sided copy should be adjusted to meet specifi- cations.
  • Page 150 QMS 2560 DUPLEXER - DISASSEMBLY AND ADJUSTMENT This page intentionally left blank. QMS 2560 Duplexer Service Manual July 1999...
  • Page 151: Duplexer Misfeed Detection

    QMS 2560 DUPLEXER - MISFEED DETECTION Section L: Duplexer Misfeed Detection QMS 2560 Duplexer Service Manual July 1999...
  • Page 152 QMS 2560 DUPLEXER - MISFEED DETECTION MISFEED DETEC- TION 1-1. Misfeed Detecting Sensors Layout Paper Exit Sensor Duplex Unit Transport Sensor PI1 Synchronizing Roller Sensor PC2 4497M009AA 1-2. Types of Misfeed and Misfeed Detection Timings Type Detection Timing Paper left...
  • Page 153 Section M: Universal Cassette General, Mechanical/Electrical QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 154: Specifications

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL SPECIFICA- TIONS Name : Universal Cassette (Optional) Type : Add-on paper source unit Installation : Mounted beneath standard Universal Cassette of printer Type of Paper : Plain paper (60 to 90 g/m² or 16 to 24 lbs.)
  • Page 155: Parts Identification

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL PARTS IDENTIFICA- TION Universal Cassette 4498M004AA 1. Edge Guide 2. Side Cover 4. Trailing Edge Stop 3. Paper Lifting Plate QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 156: Cross-Sectional View

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL CROSS-SECTIONAL VIEW Universal Cassette 4498M029AA 1. Paper Take-Up Roll 4. Paper Lifting Plate 2. Vertical Transport Roller 5. Edge Guide 3. Paper Lifting Spring QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 157: Drive System

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL DRIVE SYS- Drive from the Main Drive Motor of the printer is transmitted to the paper take-up drive mechanisms via a gear train. Paper Take-Up Drive Mechanism 4498M027AA ELECTRICAL COMPONENTS LAY- PWB-A PWB-S...
  • Page 158 QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL Take-Up Solenoid Paper Empty Sensor Cassette Set Switch Paper Near Empty Sensor QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 159: Mechanical Operations

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL MECHANICAL OPERA- TIONS 6-1. Edge Guide and Trailing Edge Stop • The universal cassette allows the user to slide freely the Edge Guide and Trailing Edge Stop to accommodate paper of different sizes.
  • Page 160: Paper Lifting Plate

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL 6-2. Paper Lifting Plate • The Paper Lifting Plate of the cassette is raised at all times by two Paper Lifting Springs. Universal Cassette 4498M006AA 6-3. Cassette-in-Position Detection The printer detects that the cassette is slid into position as follows.
  • Page 161: Paper Size Setting

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL 6-4. Paper Size Setting (1) Cassette Paper Size Setting • The Universal Cassette, it is set by moving aligning edge guides to the proper setting. Addition- ally, trailing edge guides should be set.
  • Page 162: Paper Empty Detection

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL 6-6. Paper Empty Detection • When the cassette runs out of paper, the actuator for the Paper Empty Sensor drops into the cutout in the Paper Lifting Plate. This unblocks the sensor and the printer detects that the cassette has run out of paper.
  • Page 163: Paper Separating Mechanism

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL 6-7. Paper Separating Mechanism • The cassette has fingers that function to separate the top sheet of paper from the rest of the paper stack at paper take-up. The fingers are fitted to the right front and rear corners of the cassette.
  • Page 164: Paper Take-Up Roll

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL 6-8. Paper Take-Up Roll • Since the Paper Lifting Plate is raised at all times by the Paper Lifting Springs, paper is wedged in the mechanism when the cassette is slid out of the printer if the Paper Take-Up Roll is round in shape.
  • Page 165: Paper Take-Up Retry Control

    QMS 2560 UNIVERSAL CASSETTE - GENERAL, MECHANICAL/ELECTRICAL Timing Chart (A4 crosswise, two sheets) 4498T08MCB ] Transport Clutch CL2 may be deenergized temporarily (for temporary stop motion). 6-9. Paper Take-Up Retry Control To minimize the occurrence of paper misfeed due to a slippery Paper Take-Up Roll, the Take-Up Solenoid is energized a second time if a sheet of paper fails to reach the Take-Up Sensor within a given period of time after it has been deenergized.
  • Page 167 Section N: Universal Cassette Dissassembly QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 168: Disassembly

    QMS 2560 UNIVERSAL CASSETTE - DISASSEMBLY DISASSEMBLY 1-1. Removal of the Paper Take-Up Rolls 1. Remove the cassette from the Upper Drawer. 2. Unlock the Paper Take-Up Roll and slide it off its shaft. 4498M019AA Note When installing the roll, make sure it securely locks into place as illustrated.
  • Page 169: Adjustment

    QMS 2560 UNIVERSAL CASSETTE - DISASSEMBLY ADJUST- MENT 2-1. CD Registration Adjustment (Printer) Requirement: Dimension A on the output test print should meet the fol- lowing specifications. 4486D046AA Specifications Adjustment Mode Setting Range A4C 10.0 ±2.0 mm Registration CD -4 to +4 Letter C 10.0 ±2.0 mm...
  • Page 170 QMS 2560 UNIVERSAL CASSETTE - DISASSEMBLY This page intentionally left blank. QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 171: Misfeed Detection

    QMS 2560 UNIVERSAL CASSETTE - MISFEED DETECTION Section O: Universal Cassette Misfeed Detection QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 172 QMS 2560 UNIVERSAL CASSETTE - MISFEED DETECTION MISFEED DETEC- TION 1-1. Misfeed Detecting Sensors Layout Synchronizing Roller Sensor PC2 Additional 1st drawer Take-Up Sensor Additional 2nd drawer Take-Up Sensor Additional 3rd drawer Take-Up Sensor 4498M018AA 1-2. Types of Misfeed and Misfeed Detection Timings...
  • Page 173 QMS 2560 UNIVERSAL CASSETTE - MISFEED DETECTION Type Detection Timing • Additional 1st drawer Vertical transport paper leading edge detection Synchronizing Roller Sensor PC2 is not blocked (L) within a given period of time after Take-Up Sensor S3 of the 1st drawer has been blocked (L).
  • Page 174 QMS 2560 UNIVERSAL CASSETTE - MISFEED DETECTION This page intentionally left blank. QMS 2560 Universal Cassette Service Manual July 1999...
  • Page 175: Large Capacity Input Feeder General, Mechanical, And Electrical

    Section P: Large Capacity Input Feeder General, Mechanical/Electrical QMS 2560 LCIF Service Manual July 1999...
  • Page 176: Specifications

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL SPECIFICA- TIONS Type : Large Capacity Input Feeder (LCIF) Type of Paper : Plain paper (60 to 90 g/m² or 16 to 24 lbs.) Paper Size : A4C, B5C, Letter C (L: Lengthwise; C: Crosswise)
  • Page 177: Parts Identification

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL PARTS IDENTIFICATION 4496M001AB 1. Lift 2 5. Separator Roll 2. Front Cover 6. Side Cover 3. Lift 1 7. Vertical Transport Rolls 4. Feed Roll QMS 2560 LCIF Service Manual July 1999...
  • Page 178: Cross-Sectional View

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL CROSS-SECTIONAL VIEW 4496M002AC 1. Lift 2 5. Vertical Transport Roller 2. Paper Take-Up Roll 2 6. Vertical Transport Roll 3. Lift 1 7. Feed Roll 4. Paper Take-Up Roll 1 8. Separator Roll QMS 2560 LCIF Service Manual...
  • Page 179: Drive System

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL DRIVE SYS- Vertical Transport Drive Mechanism Paper Take-Up Drive Mechanism Lift Drive Mechanism 4496M003AD QMS 2560 LCIF Service Manual July 1999...
  • Page 180: Electrical Components Layout

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL ELECTRICAL COMPONENTS LAY- SIDE RSEN P1CL FRONT PWB-A PPS0 HMOT PPS1 P2CL EMOT PPS2 4496M004AA Symbol Name Symbol Name PWB-A LCIF Main Board PPS2 Paper Empty Sensor 2 HMOT LCIF Transport Motor RSEN Registration Sensor...
  • Page 181: Mechanical Operations

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL MECHANICAL OPERA- TIONS 6-1. Vertical Transport Drive Mechanism 1. Vertical Transport Drive Operation • The Vertical Transport Roller is driven by LCIF Transport Motor HMOT. • The driving force of HMOT is transmitted via a gear train and Registration Clutch RCL to the Vertical Transport Roller which feeds the paper from Lift 1 or 2 to the printer.
  • Page 182: Paper Take-Up Mechanism

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 2. Control of LCIF Transport Motor HMOT A DC motor is used as HMOT which is energized and deenergized by the output signals fed through pins 7 to 10 and 12 of CN6 by way of LCIF Main Board PWB-A by the Master Board of the printer.
  • Page 183 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 1. Paper take-up from Lift 1 A. After Lift 1 has completed its lifting motion, Paper Take-Up Roll 1 is driven to take up and feed a sheet of paper until the paper blocks Paper Standby Position Sensor S1. This serves as the standby position of the paper.
  • Page 184 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL C. The Vertical Transport Roller is driven to transport the paper to the printer. When the trailing edge of the paper being transported by the Vertical Transport Roller unblocks Paper Standby Position Sensor S1, the subsequent sheet of paper is transported to the standby position and the LCIF waits for the next Paper Take-Up signal to be received.
  • Page 185 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 2. Paper take-up from Lift 2 A. When all sheets of paper have been taken up and fed in from Lift 1, Lift 1 is placed in the top level position to serve as part of the paper path for paper feeding from Lift 2.
  • Page 186 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL E. When a Paper Take-Up signal is received from the printer, the Separator/Feed Rolls and Paper Take-Up Roll 1 are driven to transport the paper up to Registration Sensor RSEN. After RSEN has been blocked, the paper is transported a little further to reach the Vertical Transport Roller, plus form a registration loop, before being brought to a stop.
  • Page 187 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL H. Registration Clutch RCL is deenergized a given period of time after the trailing edge of the paper being taken up has unblocked Registration Sensor RSEN. The next Paper Take-Up signal is transmitted after the timer, which is started as the Vertical Transport Roller starts moving for the preceding sheet of paper, has run out.
  • Page 188 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 6-3. Paper Take-Up Retry Control To minimize the occurrence of paper misfeed due to a slippery Paper Take-Up Roll, Separator Clutch BCL is energized a second time if a sheet of paper fails to reach Registration Sensor RSEN within a given period of time after BCL has first been energized.
  • Page 189: Paper Pressure Releasing Mechanism

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 6-5. Paper Pressure Releasing Mechanism • The LCIF is provided with a mechanism that releases the pressure between the Feed and Separa- tor Rolls and between the paper and Paper Take-Up Roll when the LCIF is slid out of the printer.
  • Page 190: Edge Guides And Trailing Edge Stop

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 6-7. Edge Guides and Trailing Edge Stop The Trailing Edge Stop is screwed into position (not used for Letter crosswise). Edge Guides can be slid into any desired position. Whenever the positions of the Edge Guides and Trailing Edge Stop have been changed, be sure to perform the paper size setting procedure.
  • Page 191: Lifting Mechanism

    QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 6-9. LCIF-in-Position Detection The LCIF is detected at its closed position when the light blocking plate provided on the rear end of the right rail blocks LCIF Set Sensor FRONT. LCIF Set Sensor FRONT 4496M012AA 6-10.
  • Page 192 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL When LCIF is Slid in: LCIF Set Sensor FRONT is blocked. LCIF Lift-Up Motor EMOT turns forward to raise Lift The paper stack causes the light blocking plate of the Paper Take-Up Roll 1 Assy to block Lift-Up Sensor 1 LS1.
  • Page 193 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL When LCIF is Slid in: 4496T10MCB 3. LCIF Lift-Up Motor EMOT Control LCIF Lift-Up Motor EMOT is a DC motor. It is energized or deenergized and its direction of rota- tion is determined by the Motor Control signals applied from the printer’s Master Board to pins 1 and 2 of CN5 of LCIF Main Board PWB-A.
  • Page 194 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL 6-11. Paper Near Empty Detection A paper-near-empty condition is detected by sensing the height of Lift 1 or Lift 2. When paper is consumed during a copy cycle, Lift 1 or 2 gradually moves up. This eventually unblocks the Paper...
  • Page 195 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL Panel Display Lift 1 Paper-near-empty Paper-empty Lift 2 Paper-near-empty Paper-empty m: Paper-near-empty display : Paper-empty display 6-13. Paper Dehumidifying Heaters (Option) To prevent paper passage performance from being degraded by damp paper under highly humid conditions, Paper Dehumidifier Heaters are mounted on both sides of the LCIF.
  • Page 196 QMS 2560 LCIF - GENERAL, MECHANICAL/ELECTRICAL This page intentionally left blank. P-22 QMS 2560 LCIF Service Manual July 1999...
  • Page 197: Large Capacity Input Feeder Disassembly And Adjustment

    Section Q: Large Capacity Input Feeder Disassembly and Adjustment QMS 2560 LCIF Service Manual July 1999...
  • Page 198: Disassembly

    QMS 2560 LCIF - DISASSEMBLY AND ADJUSTMENT DISASSEMBLY 1-1. Removal of Exterior Parts 4496D001AA 4496D002AA Part Name Removal Steps Left Cover Remove two screws. Front Cover Slide out the LCIF and remove three screws. Side Panel Open the Side Panel.
  • Page 199: Removal Of The Paper Take-Up Unit

    QMS 2560 LCIF - DISASSEMBLY AND ADJUSTMENT 1-2. Removal of the Paper Take-Up Unit 1. Remove four screws and the LCIF. 4496D003AB 2. Unplug three connectors and remove the harness from five cord clamps. 4496D004AB 3. Remove two screws and the Right Cover.
  • Page 200 QMS 2560 LCIF - DISASSEMBLY AND ADJUSTMENT 1-3. Removal of the Paper Take-Up Rolls 1. Remove the Paper Take-Up Unit. 2. Unplug one connector of Lift-Up Sensor 1 and another of Take-Up Clutch 1 of the right Paper Take- Up Roll Assy.
  • Page 201 QMS 2560 LCIF - DISASSEMBLY AND ADJUSTMENT When mounting the left Paper Take-Up Roll Assy, fit the ends of the assy into position as shown. 4496D011AD When mounting the Paper Take-Up Roll Assys, fit the Take-Up Clutch into position as shown.
  • Page 202: Cleaning Of The Paper Take-Up Roll

    QMS 2560 LCIF - DISASSEMBLY AND ADJUSTMENT 1-4. Removal of the Feed Roll, Separator Roll and Torque Limiter Assy. 1. Open the Side Cover. 2. Snap off one C-clip from the Separator Roll shaft and remove the Separator Roll and Torque Limiter Assy.
  • Page 203 QMS 2560 LCIF - DISASSEMBLY AND ADJUSTMENT 1-7. Cleaning of the Vertical Transport Roller/Rolls 1. Remove the Paper Take-Up Unit. 2. Wipe the surface of the Vertical Transport Roller/ Rolls clean with a soft cloth dampened with alcohol. 4496D019AA 1-8.
  • Page 204: Adjustment

    QMS 2560 LCIF - DISASSEMBLY AND ADJUSTMENT ADJUST- MENT 2-1. CD Registration Adjustment (Printer) Requirement: Dimension A on the output test print should meet the fol- lowing specifications. 4486D046AA Specifications Adjustment Mode Setting Range A4C 10.0 ±2.0 mm Registration CD -4 to +4 Letter C 10.0 ±2.0 mm...
  • Page 205: Large Capacity Input Feeder Misfeed/Malfunction Detection

    Section R: Large Capacity Input Feeder Misfeed / Malfunction Detection QMS 2560 LCIF Service Manual July 1999...
  • Page 206: Misfeed Detection

    QMS 2560 LCIF - MISFEED / MALFUNCTION DETECTION MISFEED DETEC- TION 1-1. Misfeed Detecting Sensor Layout Synchronizing Roller Sensor PC2 Additional 1st drawer Take-Up Sensor (S3) Paper Empty Sensor 1 PPS1 Registration Sensor RSEN Paper Standby Position Sensor S1 4496M020AA...
  • Page 207 QMS 2560 LCIF - MISFEED / MALFUNCTION DETECTION 1-2. Types of Misfeed and Misfeed Detection Timings Type Detection Timing Paper left The output from Registration Sensor RSEN is blocked (H) when the printer Power Switch is turned ON or a misfeed is reset.
  • Page 208: Malfunction Detection

    QMS 2560 LCIF - MISFEED / MALFUNCTION DETECTION MALFUNCTION DETEC- TION Displayed Error Detection Timing FATAL ERROR / LCC The overcurrent detection circuit detects an overcurrent LIFT MOTOR ERROR condition that lasts for a given period of time while EMOT remains energized.
  • Page 209: 5-Bin Mailbox Service

    Section S 5-BIN MAILBOX SERVICE MANUAL QMS 2560 5-Bin Mailbox July 1999...
  • Page 210: Specifications

    Not usable Not usable Envelope 20 sheets Not usable Not usable Not usable Not usable Max. (mm) 432(17’) Min. (mm) 140 (5.5’) 140 (5.5’) Same as left Same as left 140 (5.5’) 140 (5.5’) QMS 2560 5-Bin Mailbox July 1999...
  • Page 211 Conforms to the one specified for the printer. Power/Signal Cable Pin No. Name From 24 Vdc Printer GND for power lines (GND2) Printer GND for signal lines (GND1) Printer Printer 5-bin mail-bin (this unit) Printer Printer DC5V Printer QMS 2560 5-Bin Mailbox July 1999...
  • Page 212: External View (Front: When Connected To Printer)

    2-1 External View (Front: When Connected To Printer) 5-Bin Mail Bin 5th bin 4th bin 3rd bin 2nd bin Control Panel 1st bin Power Switch 2-2 External View (Rear: When Connected To Printer) 5-Bin Mail Bin Power Cable QMS 2560 5-Bin Mailbox July 1999...
  • Page 213 6. Paper Empty Detecting Sensor Board (provided for each bin) 7. Paper Full Detecting Switch (provided for each bin) 8. Bin Tray (1st to 5th bin, from the bottom) 9. Paper Exit Sensor Board (common to all bins) QMS 2560 5-Bin Mailbox July 1999...
  • Page 214 Paper Empty Detecting Sensor Board (4th bin) PWB-D2 Paper Empty Detecting Sensor Board (3rd bin) PWB-D3 Paper Empty Detecting Sensor Board (2nd bin) PWB-E Paper Empty Detecting Sensor Board (1st bin) Switch Back Deflector 4th/5th Bin Switching Solenoid QMS 2560 5-Bin Mailbox July 1999...
  • Page 215: Mechanical Component Layout

    2-5 Mechanical Component Layout 1. Transport Motor (M1) 2. Paper Guide Positioning Motor (M3) 3. 1st Bin Shifting Motor (M2) QMS 2560 5-Bin Mailbox July 1999...
  • Page 216: Description Of Each Mechanism

    If the paper has not reached/passed the Paper Exit Sensor (6) within a certain time after the printer's Paper Exit Sensor (1) is turned ON/OFF, the paper will be deemed to have jammed at the entrance/exit of the unit, causing a jam error. QMS 2560 5-Bin Mailbox July 1999...
  • Page 217: Paper Switch Back Mechanism

    Paper Guide is detected as the Sensor is turned ON/OFF by the Detecting Plate. In addition, the Paper Guide Home Posi- tioning Sensor (PC2) is provided to detect the home position of the Paper Guide. Detecting Plate The Paper Guide moves in an arc and its bin position detected by the PC3. QMS 2560 5-Bin Mailbox July 1999...
  • Page 218: Shift Mechanism

    When the 1st Bin is located at the home position, PC4 will be turned ON (the light is blocked), indicating that the 1st Bin is currently located in the home position. Shift Rod Viewed from Tray S-10 QMS 2560 5-Bin Mailbox July 1999...
  • Page 219: Paper Empty Detection

    A Lever-Type Switch is provided for each bin, and when the height of the stacked papers exceeds a certain level the Lever will be pushed up, causing the Switch to turn ON. The Switch is attached to the the underside of each Paper Empty Detecting Sensor Board. S-11 QMS 2560 5-Bin Mailbox July 1999...
  • Page 220: Description Of Each Mode

    This mode is useful when you want to sort out documents per job or print set. Normally, this mode is used by those who do not have own dedicated bins or those who do multiple copy printing. S-12 QMS 2560 5-Bin Mailbox July 1999...
  • Page 221: Dis/Reassembly, Adjustment

    Component Cleaning Cycle (K) Jigs Related Trouble Alcohol or clean water Transport rollers JAM, skew Dry, clean cloth REMOVING THE COVERS Cover Name No. of Screws Rear Colver Front Cover Top Cover None S-13 QMS 2560 5-Bin Mailbox July 1999...
  • Page 222 Back Deflector (front cover side) moves up and down fully in the slot. Switch Back Deflector Rear Cover Side Front Cover Side 3-2 4 Checking the Stroke of the 4th/5th Bin Switching Solenoid S-14 QMS 2560 5-Bin Mailbox July 1999...
  • Page 223 Remove the Front and Rear Covers. Push in and out the 4th/5th Bin Switching Solenoid (SL2) by hand, to check that the 4th/ 5th Bin Switching Deflector (front cover side) moves up and down fully in the slot. Door Set Sensor 4th/5th Bin Switing Deflector Rear Cover Side Front Cover Side S-15 QMS 2560 5-Bin Mailbox July 1999...
  • Page 224 Exit Rollers operate properly. 3-4 Checking Slide Operation of the Shift Guide Set the unit in Shift Mode and check whether the Shift Guide moves to right and left by 40 mm. Viewed from Tray S-16 QMS 2560 5-Bin Mailbox July 1999...
  • Page 225: Troubleshooting

    1-2 Mechanical Connection Between Mail-Bin and Printer Align the unit with the exit section of the printer, and place the guide pins into the holes as illustrated. When the unit is in place, slide the unit forward. S-17 QMS 2560 5-Bin Mailbox July 1999...
  • Page 226: Operator And Error Messages

    (Not possible to clear the (2) Check whether the PC2 and PC3 operate jam) according to the movement of the Paper Guide. (3) Check the Paper Guide for foreign matter. (4) Check whether the M3 operates properly. S-18 QMS 2560 5-Bin Mailbox July 1999...
  • Page 227: Error Messages

    Sensor (PC2) and Paper Guide Pulse Sensor (PC3) MOVEABLE GUIDE properly. operate properly according to the movement of the Paper Guide. Check the Paper Guide for foreign matter. Check whether the Paper Guide Positioning Motor (M3) operates properly. S-19 QMS 2560 5-Bin Mailbox July 1999...
  • Page 228 This page intentionally left blank. S-20 QMS 2560 5-Bin Mailbox July 1999...
  • Page 229 Section T 10-BIN MAILBOX SERVICE MANUAL QMS 2560 10-Bin Mailbox July 1999...
  • Page 230 480 (W) × 512 (D) × 863 (H) mm Weight (including accessories) Storage Unit: 61.7 lbs. / 28 kg Horizontal Transport Unit: 8.2 lbs. / 3.7 kg Operating Environment: Conforms to the one specified for the printer. QMS 2560 10-Bin Mailbox July 1999...
  • Page 231 6th bin 7th bin Power Switch 8th bin 9th bin 10th bin Storage Unit 2-2 External View (Rear: When Connected To Printer) Horizontal Transport Unit Horizontal Transport Unit Cable Storage Unit Storage Unit Cable Printer QMS 2560 10-Bin Mailbox July 1999...
  • Page 232 2-3 External View (Each Section) Horizontal Transport Unit Upper Attachment Storage Unit 2-4 Horizontal Transport Unit: Cross-Sectional View 1. Paper Entrance Switching Mechanism 2. Upper Attachment 3. Transport Roller 4. Horizontal Unit Paper Sensor QMS 2560 10-Bin Mailbox July 1999...
  • Page 233 Horizontal Unit Door Sensor PWB-A Non-Sort Tray Paper Empty Sensor (PQ) PWB-B Non-Sort Tray Paper Empty Sensor (LED) 2-6 Horizontal Transport Unit: Mechanical Component Layout Paper Entrance Switching Motor Paper Entrance Switching Mechanism Transport Belt QMS 2560 10-Bin Mailbox July 1999...
  • Page 234 2. 1st Bin Switching Deflector 3. 2nd Bin Switching Deflector 4. Vertical Transport Roller 5. Exit Roller 6. Paper Full Detecting Switch 7. Paper Empty Detecting Sensor Board 8. Bin Tray (1st to 10th bin, from the top) QMS 2560 10-Bin Mailbox July 1999...
  • Page 235 Paper Empty Detecting Sensor Board (7th bin) PWB-D7 Paper Empty Detecting Sensor Board (8th bin) PWB-D8 Paper Empty Detecting Sensor Board (9th bin) PWB-D9 Paper Empty Detecting Sensor Board (10th bin) PWB-C Paper Exit Sensor Board (common to all bins) QMS 2560 10-Bin Mailbox July 1999...
  • Page 236 2-9 Storage Unit: Mechanical Component Layout 1. Timing Belt 2. Timing Belt 3. Transport Motor (M1) QMS 2560 10-Bin Mailbox July 1999...
  • Page 237 Roller and finally arrives in the designated bin. If the paper has not reached/passed the Paper Exit Sensor (PWB-C) within a certain time after the Horizontal Unit Paper Sensor (PC1) is turned ON, the paper will be deemed to have jammed at the entrance/exit of the Storage unit, causing a jam error. QMS 2560 10-Bin Mailbox July 1999...
  • Page 238: Paper Entrance Switching Mechanism

    Storage Unit’s Transport Motor (M1). Make sure that the gear at the exit of this mechanism is engaged with the one at the entrance of the Storage Unit. Must be in good engagement with the gear at the entrance of the Storage Unit. T-10 QMS 2560 10-Bin Mailbox July 1999...
  • Page 239 Paper Exit Sensor (5), Exit Roller (7), and finally arrives in the 2nd Bin Tray. The same applies to other bins. Bin Switching Deflectors move down when their corresponding solenoid is turned ON. T-11 QMS 2560 10-Bin Mailbox July 1999...
  • Page 240 A Lever-Type Switch is provided for each bin, and when the height of the stacked papers exceeds a certain level the Lever will be pushed up, causing the Switch to turn ON. The Switch is attached to the underside of each Paper Empty Detecting Sensor Board. Sensor Board T-12 QMS 2560 10-Bin Mailbox July 1999...
  • Page 241 This mode allows bins to be assigned to users. This mode is useful for those who often do printing or those to whom documents are often distributed from others. Any bins from the 1st to 10th bins can be assigned as dedicated bins. T-13 QMS 2560 10-Bin Mailbox July 1999...
  • Page 242: Starting Test Mode

    Board (PWB-A). • If the printer has already been powered ON, press the S3 for an instant while holding down the S1 on the Main Board (PWB-A). Exiting Test Mode Press the S3. T-14 QMS 2560 10-Bin Mailbox July 1999...
  • Page 243 0.5 sec. Each time the S1 is pressed, the test mode switches to the next check. Pressing the S1 during Paper Entrance Switching Check will return to the first test mode (Initial Display Check). T-15 QMS 2560 10-Bin Mailbox July 1999...
  • Page 244 : Storage Unit connected properly. Sorter Set Switch : Storage Unit not connected properly. (Storage Unit) (Refer to 5-1, “Initial Display Check”.) : Horizontal Unit connected properly. Horizontal Unit Door Sensor : Horizontal Unit not connected properly. T-16 QMS 2560 10-Bin Mailbox July 1999...
  • Page 245 Paper Empty Detecting Sensor (6th bin) PWB-D5 Paper Empty Detecting Sensor (7th bin) PWB-D6 Paper Empty Detecting Sensor (8th bin) PWB-D7 Paper Empty Detecting Sensor (9th bin) PWB-D8 Paper Empty Detecting Sensor (10th bin) PWB-D9 T-17 QMS 2560 10-Bin Mailbox July 1999...
  • Page 246: Initial Operation Check

    This mode allows you to carry out the initial operations of the 10-Bin Mail Bin. The Transport Motor (M1) will rotate, and when initial operations are complete, the LED state will be “ ”. T-18 QMS 2560 10-Bin Mailbox July 1999...
  • Page 247 After the 4th and subsequent depressions, sorting operation will repeat start and stop alternately. To exit this mode, press the S1 while sorting operation is at stop. To proceed to the next mode, press the S1 again after this mode is exited. T-19 QMS 2560 10-Bin Mailbox July 1999...
  • Page 248: Solenoid Check

    Moves up (for Horizontal Transport Unit). Moves down (for Duplex Unit). Moves up (for Horizontal Transport Unit). Returns to the beginning of this mode. Pressing the S1 will exit this mode and returns to Initial Display Mode. T-20 QMS 2560 10-Bin Mailbox July 1999...
  • Page 249 No. of Screws Rear Cover Front Cover Top Cover None Removing the Rear Cover allows you to access the Main Board and Transport Motor. Removing the Front Cover allows you to access each solenoid. T-21 QMS 2560 10-Bin Mailbox July 1999...
  • Page 250 Remove the Rear Cover from the Storage Unit, and check the tension of each Timing Belt. Make sure that any belt sag is within the specified range when the belt is pushed with a certain force at its center by hand. Check Force (if) Point 100 to 200 2 mm 200 to 300 2 mm T-22 QMS 2560 10-Bin Mailbox July 1999...
  • Page 251 (3-1) If LED1 goes out, turn the VR clockwise slowly from the left most position, and find the position where LED1 starts to light up. Record this position as position B. (3-2) If LED1 remains lit, record the left most position as position B. T-23 QMS 2560 10-Bin Mailbox July 1999...
  • Page 252 +/−1 division from the intermediate position between positions A and B B: Position where LED1 starts to light up when no paper is present A: Position where LED1 starts to go out when paper is present. T-24 QMS 2560 10-Bin Mailbox July 1999...
  • Page 253: Troubleshoot

    (1) Make sure that the guide pins of the Upper Attachment are inserted into the holes located on the top of the printer. (2) Make sure that the tabs located on the side of the Upper Attachment fit into the positioning holes on the printer. T-25 QMS 2560 10-Bin Mailbox July 1999...
  • Page 254 (2) Make sure that the Horizontal Transport Unit is secured to the Storage Unit with screws. 1-4 Mechanical Connection Between Horizontal Transport Unit and Storage Unit If the Horizontal Transport Unit and Storage Unit are not connected horizontally, paper jam may result. T-26 QMS 2560 10-Bin Mailbox July 1999...
  • Page 255 1) Rail Guides 2) Horizontal Adjustment (1) Turn the knobs to place the Storage Unit horizontal. 3) Horizontal Adjustment (2) T-27 QMS 2560 10-Bin Mailbox July 1999...
  • Page 256: Operator Call Messages

    Remove the paper. If this message reappears, [REMOVE SHEETS] Unit. check the PWB-C and paper path. OUTPUT2 (user name) The paper has not passed the PWB- UNKNOWN C within certain time after it reached the PWB-C. T-28 QMS 2560 10-Bin Mailbox July 1999...
  • Page 257: Service Call Messages

    Check the connectors of the Transport Motor (M1) TRANSPORT DRIVE and Transport Motor Pulse Detecting Switch ERROR (PC1) are plugged in properly. Check for wire breakage. Check the transport gears for foreign matter. T-29 QMS 2560 10-Bin Mailbox July 1999...
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