Obtaining Service - Swiss Movado Operating Instructions Warranty & Service Manual

OBTAINING SERVICE

Should your Movado watch require service or repair, you may take or send it to any Movado Authorized Service
Center. For the most current and complete worldwide listing, visit www.movado.com.
PACKING AND MAILING INSTRUCTIONS:
Be sure to include your complete return address and phone number along with a brief note describing the problem
with your watch and/or service needed. List all the items you would like to have serviced or repaired.
Your watch should be packed securely in padded wrapping materials, for protection against shock, in a sturdy box
sealed with tape. Do not use your watch's original gift box for shipping.
We recommend that you use registered mail and insure your watch for its full replacement value.
TRACKING SERVICE ONLINE
In the US, when you send your watch directly to Movado in Moonachie, New Jersey, for service, we will send you
a written acknowledgement that includes a personal User ID and Password. With them, you may authorize and track
the status of your watch service online via our secure internet site: www.mgiservice.com
SERVICE UNDER WARRANTY
Your Movado timepiece is protected from the date of purchase by a two-year limited warranty. To obtain service
under the warranty, you must present a valid warranty card and proof of purchase. See "Warranty Information" for
details.
NOTE: Movado is not to be held liable for any incidental or consequential damages occurring from the failure or
malfunction of its product.
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