Appendix; Using Leds To Diagnose Problems - Telkom ADSL 5100 Instruction Manual

This chapter covers potential problems and the corresponding remedies.
A.1 Using LEDs to Diagnose Problems
The LEDs are useful aides for finding possible problem causes.
A.1.1 Power LED
The PWR LED on the front panel does not light up.
STEPS
1 Make sure that the TELKOM ADSL 5100's power adaptor is connected to the TELKOM
ADSL 5100 and plugged in to an appropriate power source. Use only the supplied power
adaptor.
2 Check that the TELKOM ADSL 5100 and the power source are both turned on and the
TELKOM ADSL 5100 is receiving sufficient power.
3 Turn the TELKOM ADSL 5100 off and on.
4 If the error persists, you may have a hardware problem. In this case, you should contact
your vendor.
A.1.2 LAN LED
The LAN LED on the front panel does not light up.
STEPS
1 Check the Ethernet cable connections between your TELKOM ADSL 5100 and the
computer or hub.
2 Check for faulty Ethernet cables.
3 Make sure your computer's Ethernet card is working properly.
4 If these steps fail to correct the problem, contact your local distributor for assistance.
A.1.3 DSL LED
The DSL LED on the front panel does not light up.
STEPS
1 Check the telephone wire and connections between the TELKOM ADSL 5100 DSL port
and the wall jack.
2 Make sure that the telephone company has checked your phone line and set it up for
Troubleshooting
CORRECTIVE ACTION
CORRECTIVE ACTION
CORRECTIVE ACTION

Appendix