Page 1 Server TM1200 U s e r ’ s G u i d e U s e r ’ s G u i d e...
Page 3 NEC Computers International. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.
Page 5: Table Of Contents
Table of Contents Using This Guide ............................vi Text Conventions ............................vii Related Documents..........................viii Safety Notices ............................ix Care and Handling.............................x Chapter 1..............................1-1 System Overview ............................1-1 Overview..............................1-2 System Chassis............................1-4 Power Supply ............................1-5 Peripheral Bays ............................1-5 System Board Features ...........................1-6 System Security............................1-11 Chapter 2..............................2-1 Setting Up the System ..........................2-1 Overview..............................2-2 Selecting a Site............................2-2...
Page 6 Problem Solving ............................ 5-2 Static Precautions ..........................5-2 Troubleshooting Checklists........................5-3 Additional Troubleshooting Procedures....................5-6 Specific Problems and Corrective Actions....................5-9 Problems with the Network........................5-13 BIOS User’s Information ........................5-14 Appendix A..............................A-1 System Cabling ............................A-1 System Cabling .............................A-2 Before You Begin..........................A-2 Static Precautions ..........................A-2 Standard Configurations ........................A-3 RAID Configuration ..........................A-8...
Page 7: Using This Guide
Using This Guide goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Page 8: Text Conventions
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.
Page 9: Related Documents
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on KICKSTART or as paper copy shipped with your server. System Release Notes Release Notes provide you with the latest information about your system. This information was not available at the time your user’s guide was developed.
Page 10: Safety Notices
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
Page 11 Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Page 12: Care And Handling
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using Keep the system away from magnetic forces. Keep the system dry.
Page 13: System Overview
System Overview Overview System Chassis Power Supply Peripheral Bays System Board Features System Security...
Page 14: Overview
Overview This server is a modular, dual high-performance processor server based on the VIA® VT82C694X chipset and designed for Intel® Pentium® III (FC-PGA) processor. The Apollo Pro133A (VT82C694X) is a Socket-370 system logic north bridge with the addition of 133 MHz capability for both CPUs and The primary features of the Apollo SDRAM interfaces.
Page 15 As application requirements increase, you can expand your server with additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives. Your server features the following major components: Dual high-performance Pentium III processor FCP-GA. 64 MB to 2 GB of memory, using up to four DIMMs. Five PCI expansion slots for add-in boards 32 bits/33 MHz.
Page 16: System Chassis
System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. System Chassis (Left Side View) A – Power supply I – PCI slot 3 B – CD-ROM J – PCI slot 4 C - Media bay K –...
Page 17: Power Supply
Power Supply The ATX 260 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States;...
Page 18: System Board Features
System Board Features The system board offers a “flat” design with the processors and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. 1-6 System Overview...
Page 19 A – Top : mouse V – AGP slot B – Bottom : keyboard W – PCI slot 1 C – USB top : port 1 X – PCI slot 2 D – Bottom : port 2 Y – PCI slot 3 E –...
Page 20: Pentium Iii Processor
Pentium III Processor The system board includes two FC-PGA sockets to accomodate up to two Pentiun III. The Pentium III processor includes the processor core with an integrated 16 KB ™ primary (L1) cache and a secondary (L2) cache. The processor implements the MMX technology and the processor’s numeric coprocessor significantly increases the speed of floating-point operations.
Page 21: Ide Controller
Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real- time clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI Plug-and-Play auto-configuration.
Page 22: Video Controller
Video Controller The system has a high-performance SVGA subsystem on a AGP bus that supports the following: AGP 4x BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and MDA 8 MB of Video Random Access Memory (VRAM) video buffer 16-bit bus for high-speed display memory access Hardware accelerated bit block transfers (BITBLT) Display power management system Supports 85 Hz refresh, non-interlaced at: 640x480, 800x600, 1024x768, or...
Page 23: System Security
System Security Software Locks via the System Setup Utility The BIOS Setup Utility provide a number of security features to prevent unauthorized or accidental access to the system. Once the security measures are enabled, access to the system is allowed only after the user enters the correct password(s). For example: Set and enable an administrative password.
Page 24 1-12 System Overview...
Page 25: Setting Up The System
Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord(s) Powering On Your System...
Page 26: Overview
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.
Page 27: Rack-Mount Subsystem Assembly
When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials.
Page 28 Assembly This section describes how to assemble your rack-mount server unit into a standard IAE 19 inch rack cabinet. CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet. 1.
Page 29 Assembling the Support Brackets in the Rack Cabinet A - Rear vertical mounting rail B - Front vertical mounting rail C - Four caged nuts D - Two support brackets E - Eight self-tapping screws 4. Lift the rack-mount server unit (C) onto the two support brackets and slide it toward the rear of the rack cabinet.
Page 30 5. Secure the front bezel to the rack cabinet's front vertical mounting rails (B) using the four screws (E) and plastic washers (D) provided. Installing the Rack-Mount Server Unit into the Rack Cabinet A - Rear vertical mounting rail B - Front vertical mounting rail C - Rack-mount server unit D - Four plastic washers E - Four screws...
Page 31: Getting Familiar With The System
Getting Familiar with the System such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system.
Page 32: Rear View
Rear View This figure shows the location of the following rear system features and controls. 230V 115V A – Keyboard/mouse connectors E – Parallel connector LPT1 B – Rear USB connectors F – AC Input power connector C – COM1 connector G –...
Page 33: Status Indicator Led Descriptions
Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator.
Page 34: Making Connections
Making Connections Refer to the previous figure (Rear Features and Controls) and connect your keyboard, monitor, and mouse. Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices. CAUTION Damage to the system may result if the keyboard/mouse cable is inserted or removed when power is applied to the system.
Page 35: Connecting The Power Cord(S)
1. Unplug the AC power cord from the back of the chassis. 2. Insert the tip of a small screwdriver or ballpoint pen into the depression on the line voltage selector. 3. Slide the selector switch to the left for 115 VAC or to the right for 230 VAC (line source voltage range: 220 to 240 VAC).
Page 36: Powering On Your System
WARNING Your system shipped with a power cord for each power supply. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. Powering On Your System Power on your system as follows. 1.
Page 37: Configuring Your System
Configuring Your System Configuring Your System BIOS Setup Utility Optional RAID Controllers Configuring System Board Jumpers...
Page 38 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
Page 39: Bios Setup Utility
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility system configuration.
Page 40: The Main Menu
Status Page Setup Menu/Option Page Setup Menu Press F1 to pop up a small help window that describes the appropriate keys to use and the possible selections for the highlighted item. To exit the Help Window, press <Esc>. The Main Menu Once you enter Award ®...
Page 41 Advanced Chipset Features Use this menu to change the values in the chipset registers and optimize your system’s performance. Integrated Peripherals Use this menu to specify your settings for integrated peripherals. Power Management Setup Use this menu to specify your settings for power management. PnP/PCI Configuration This entry appears if your system supports PnP/PCI.
Page 42: Standard Cmos Setup
Save & Exit Setup Save CMOS value changes to CMOS and exit setup. Exit Without Saving Abandon all CMOS value changes and exit setup. Standard CMOS Setup The items in Standard CMOS Setup Menu are divided into 10 categories. Each category includes no, one or more than one setup items.
Page 43 Date The date format is <day><month> <date> <year>. Day of the week, from Sun to Sat, determined by BIOS. Read-only. Month The month from Jan. through Dec. date The date from 1 to 31 can be keyed by numeric function keys. year The year, depends on the year of the BIOS Time...
Page 44: Advanced Bios Features
Advanced BIOS Features CMOS Setup Utility - Copyright(C) 1984-2000 Award Software Advanced BIOS Features Virus Warning Disabled CPU Internal Cache Enabled Item Help External Cache Enabled CPU L2 Cache ECC Checking Enabled Processor Number Feature Disabled Qu ick Power On Self Test Enabled ATA/100 &...
Page 45 Virus Warning Allows you to choose the VIRUS Warning feature for IDE Hard Disk boot sector protection. If this function is enabled and someone attempt to write date into this area, BIOS will show a warning message on screen and alarm beep. Disabled (default) No warning message to appear when anything attempts to access the boot sector or hard disk partition table.
Page 46 First/Second/Third/Other Boot Device The BIOS attempts to load the operating system from the devices in the sequence selected in these items. The settings are Floppy, LS/ZIP, HDD-0/HDD-1/HDD-2/HDD-3, SCSI, CDROM, LAN, and Disabled. Swap Floppy Drive Switches the floppy disk drives between being designated as A and B. Default is Disabled. Boot Up Floppy Seek During POST, BIOS will determine if the floppy disk drive installed is 40 or 80 tracks.
Page 47 Typematic Delay (Msec) Sets the delay time after the key is held down before it begins to repeat the keystroke The settings are: 250, 500, 750, 1000. Security Option This category allows you to limit access to the system and Setup, or just to Setup. System The system will not boot and access to Setup will be denied if the correct password is not entered at the prompt.
Page 48: Advanced Chipset Features
Advanced Chipset Features The Advanced Chipset Features Setup option is used to change the values of the chipset registers. These registers control most of the system options in the computer. Choose the “ADVANCED CHIPSET FEATURES” from the Main Menu and the following screen will appear.
Page 49 Memory Hole In order to improve performance, certain space in memory can be reserved for ISA cards. This memory must be mapped into the memory, space below 16 MB. Enabled Memory hole supported. Disabled (default) Memory hole not supported. AGP Aperture Size Select the size of the Accelerated Graphics Port (AGP) aperture.
Page 50: Integrated Peripherals
Integrated Peripherals CMOS Setup Utility - Copyright(C) 1984-2000 Award Software Integrated Peripherals Onchip IDE Channel0 Enabled Onchip IDE Channel1 Enabled Item Help IDE Prefetch Mode Enabled Primary Master PIO Auto Primary Slave PIO Auto Secondary Master PIO Auto Secondary Slave PIO Auto Menu Level >...
Page 51 OnChip IDE Channel0/Onchip IDE Channel1 The integrated peripheral controller contains an IDE interface with support for two IDE channels. Select Enabled to activate each channel separately. The settings are: Enabled and Disabled. IDE Prefetch Mode This item is used to Enabled or Disabled the IDE Read/Write Prefetch buffer. This buffer is used to store data for faster perform-ances.
Page 52 Onboard Serial Port 1/Port 2 Select an address and corresponding interrupt for the first and second serial ports. The settings are: 3F8/IRQ4, 2E8/IRQ3, 3E8/IRQ4, 2F8/IRQ3, Disabled, Auto. Onboard Parallel Port There is a built-in parallel port on the on-board Super I/O chipset that provides Standard, ECP, and EPP features.
Page 53: Power Management Setup
Power Management Setup The Power Management Setup allows you to configure you system to most effectively save energy while operating in a manner consistent with your own style of computer use. CMOS Setup Utility - Copyright(C) 1984-2000 Award Software Power Management Setup ACPI Function Enabled Power Management...
Page 54 Power Management Power Management User Define HDD Power Down Disable Item Help Doze Mode Disable Suspend Mode Disabled Menu Level > é é ê ê è è ç ç :Move Enter:Select +/-/PU/PD:Value F10:Save ESC:Exit F1:General Help F5:Previous Values F6:Fail-safe defaults F7:Optimized Defaults This category allows you to select the type (or degree) of power saving and is directly related to the following modes:...
Page 55 PM Control by APM System BIOS will ignore APM when power managing the system. System BIOS will wait for APM’s prompt before it enter any PM mode Note :Enable this for O.S. with APM like Windows ® 98, Windows ® NT, etc. Video Off Option The settings are N/A, Standby, Doze, or Suspend.
Page 56 State After Power Failure This option will determine how the system will power on after a power failure. LED In Suspend This item determines which state the Power LED will use. The settings are Blink, Dual color, and Single color. Blink Power LED will blink when the system enters the suspend mode.
Page 57 When Enabled, you can set the VGA to awaken the system. LPT & COM When LPT & COM is On, any activity from one of the listed system peripheral devices or IRQs wakes up the system. HDD & FDD When HDD & FDD is On, any activity from one of the listed system peripheral devices or IRQs wakes up the system.
Page 58 Primary INTR When this is set to On, any event occuring will awaken a system which has been powered down. IRQs Activity Monitoring Primary INTR IRQ3 (COM 2) Primary Item Help IRQ4 (COM 1) Primary IRQ5 (LPT 2) Primary IRQ6 (Floppy Disk) Primary IRQ7 (LPT 1) Primary...
Page 59 PnP/PCI Configuration Setup This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed the CPU itself uses when communicating with its own special components. This section covers some very technical items and it is strongly recommended that only experienced users should make any changes to the default settings.
Page 60 The settings are: Enabled and Disabled . Resource Controlled By The Award Plug and Play BIOS has the capacity to automatically configure all of the boot and Plug and Play compatible devices. However, this capability means absolutely nothing unless you are using a Plug and Play operating system such as Windows 95/98.
Page 61 PC Health Status (Optional) This section helps you to get more information about your system including CPU temperature, FAN speed and voltages. It is recommended that you contact with your motherboard supplier to get proper value about your setting of the CPU temperature. CMOS Setup Utility - Copyright(C) 1984-2000 Award Software PC Health Status Current CPU1 Temp.
Page 62 Frequency/Voltage Control This section is for setting CPU Frequency/Voltage Control. CMOS Setup Utility - Copyright(C) 1984-2000 Award Software Frequency/Voltage Control Auto Detect DIMM/PCI Clk Enabled CPU Host Clock (CPU/PCI) Default Item Help CPU1 Clock Ratio CPU2 Clock Ratio CPU1 Vcore Select Default CPU2 Vcore Select Default...
Page 63 Load Fail-Safe/Optimized Defaults Load Fail-Safe Defaults When you press <Enter> on this item, you get a confirmation dialog box with a message similar to: Load Fail-Safe Defaults (Y/N) ? N Pressing ‘Y’ loads the BIOS default values for the most stable, minimal-performance system operations.
Page 64 PASSWORD DISABLED : When a password has been enabled, you will be prompted to enter it every time you try to enter Setup. This prevents an unauthorized person from changing any part of your system configuration. Additionally, when a password is enabled, you can also require the BIOS to request a password every time your system is rebooted.
Page 65: Optional Raid Controllers
Optional RAID Controllers Factory Installed Controllers ™ The RAID options available for your system is the Mylex AcceleRAID (SecuRAID 110) Controller board, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-configured at the factory.
Page 66: Daccf Configuration Utility
Add-on Controller ™ If you are adding a RAID controller to an existing system, the AcceleRAID 150 BIOS Configuration Utility allows you to configure disk arrays and logical drives in your ™ system. Since the utility resides in the AcceleRAID 150 BIOS on the RAID controller, its operation is independent of the operating system in your server.
Page 67: Configuring System Board Jumpers
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
Page 68 Clear CMOS Jumper: JBAT1 A battery must be used to retain the mainboard configuration in CMOS RAM. Short 1-2 pins of JBAT1 to store the CMOS data. Note: You can clear CMOS by shorting 2-3 pin, while the system is off. Then, return to 1-2 pin position.
Page 69 Case Connector: JFP1 The Power Switch, Reset Switch, Power LED, Speaker, and HDD LED are all connected to the JFP1 connector block. D – JFP 1 G – Single color LED B – Speaker E – HDD LED H – Dual color LED C –...
Page 70 Power LED The Power LED is lit while the system power is on. Connect the Power LED from the system case to this pin. There are two types of LED that you can use: 3-pin single color LED or 2-pin dual color LED(ACPI request).
Page 71 Diagnostic LED The mainboard provides a Special Diagnostic LED for users to be aware of their mainboard conditions. The LED helps user to determine the problem of the mainboard. Configuring Your System 3-35...
Page 72 Diagnostic LED Function Diagnostic LED Description Possible Problem/Solution 4 3 2 1 System Pomer ON. System D-LED will hang here 0 0 0 0 This will start BIOS Initialization The Processor might be damage or not installed properly. Damage/Discharge Lithium Battery 0 0 0 1 Early Chipset Initialization Memory Detection Test...
Page 73: Moving System Board Jumpers
Moving System Board Jumpers CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Observe static precautions.
Page 74 3-38 Configuring Your System...
Page 75: Upgrading Your System
Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Hard Disk Drives Removable Media Devices...
Page 76: General Information
General Information WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis.
Page 77: Preparing Your System For Upgrade
Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other...
Page 78: Installing A Side Panel
4. Pull the side panel out and away from the chassis. Slide the side panel toward the rear of the chassis Remove the screws securing the side panel Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis.
Page 79: Modifying The System Board
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Replacing the processor(s) Installing or removing DIMMs. CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
Page 80 Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Gently push down the lever with the right hand. 3. Remove the battery from its socket with the left hand. 4-6 Upgrading Your System...
Page 81 4. Dispose of the battery according to local ordinance. 5. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 6. Reinstall the plastic retainer on the lithium battery socket. 7.
Page 82 CPU Installation Procedures CAUTION If you install a second CPU on your system it must be identical to the first one (same stepping, same speed, same cache size) 1. Pull the lever sideways away from the socket. Then, raise the lever up to a 90-degree angle.
Page 83 CPU Speed Setting: SW1/SW2 To adjust the speed of the CPU, you must know the specification of your CPU (always ask the vendor for CPU specification). The mainboard can auto-detect between 66, 100 or 133MHz CPU Bus Frequency. Function Auto Null 66 .6 ->...
Page 84 DIMMs The system board contains four DIMM sockets labeled 1 through 4. Each socket can hold a single 72-bit DIMM module with 64MB, 128MB, 256MB or 512MB of memory. When all four sockets are populated, the system board supports a maximum of 2GB of memory with 512MB DIMMs.
Page 85: Option Boards
Removing DIMMs CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter.
Page 86 4-12 Upgrading Your System...
Page 87 A – Top : mouse V – AGP slot B – Bottom : keyboard W – PCI slot 1 C – USB top : port 1 X – PCI slot 2 D – Bottom : port 2 Y – PCI slot 3 E –...
Page 88: Installing An Option Board
Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out. Remove the expansion slot retainer by pressing down on the two snap fastener...
Page 89 3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges.
Page 90 Installing an Option Board 9. Align the rounded notch in the option board retaining bracket with the alignment tab in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10. Be sure to push the bracket slot up against the expansion slot frame. If this is not done, the bracket may interfere with an adjacent bracket.
Page 91: Installing A Scsi Controller Board
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter.
Page 92: Hard Disk Drives
Active terminator SCSI controller Cabling a SCSI controller Hard Disk Drives Your system supports a variety of hard disk drives. The SCSI hard disk drives must use the industry standard 68 pins connector. Your system supports up to four 9 GB, 18 GB or 36 GB SCSI HDD. The IDE hard disk drives must be Ultra DMA 33 or Ultra DMA 66.
Page 93: Removing The Front Panel
Removing the front panel With a flat-head screwdriver push the two plastic snap tabs to free the front panel Remove entirely the front panel Upgrading Your System 4-19...
Page 94: Dismounting The Hdd Cage
Dismounting the HDD cage Remove the three screw maintaining the disk cage Slide the disk cage with both hand Mount or dismount the HDD on the disk cage 4-20 Upgrading Your System...
Page 95: 5.25-Inch Media Device
5.25-Inch Media Device CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD- ROM manufacturer, and keep the documentation for future reference. In case of any trouble with a CD-ROM, please contact your nearest service representative.
Page 96 4. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 5. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information.
Page 97 Installing a Removable Media Device 11. Connect the interface and power cables to the device as follows (see Figure above): 12. If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors. The cable connector for the 5 1/4-inch device is keyed to fit only in the correct position.
Page 98 Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the left side panel 2. Open the front door as described earlier in this chapter. CAUTION Observe static precautions. Use an antistatic wirst strap. 3.
Page 99 5. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see Figure above). 6. Install an EMI metal shield and the filler panel over the bay where you removed the peripheral device.
Page 100 4-26 Upgrading Your System...
Page 101: Problem Solving
Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PNP Installation Tips BIOS User’s Information...
Page 102: Problem Solving
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Page 103: Troubleshooting Checklists
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
Page 104: Running New Application Software
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
Page 105: After System Has Been Running Correctly
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
Page 106: Additional Troubleshooting Procedures
Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs...
Page 107: Monitoring Post
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
Page 108: Verifying Proper Operation Of Key System Indicators
POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error;...
Page 109: Specific Problems And Corrective Actions
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
Page 110: Incorrect Or No Beep Code
Incorrect or No Beep Code Check the following: Is the speaker enabled? Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes”...
Page 111: Characters Are Distorted Or Incorrect
Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
Page 112: Problems With Application Software
Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system.
Page 113: Problems With The Network
Problems with the Network The server hangs when the drivers are loaded: Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file. The Link LED doesn’t light: Make sure you have loaded the network drivers.
Page 114: Bios User's Information
BIOS User’s Information The mainboard provides a Special Diagnostic LED for users to be aware of their mainboard conditions. The LED helps user to determine the problem of the mainboard. See Chapter 3 “Diagnostic Led Function” for more informations. 5-14 Problem Solving...
Page 115: System Cabling
System Cabling System Cabling Before You Begin Static Precautions Standard Configurations RAID Configuration...
Page 116: Before You Begin
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
Page 117: Standard Configurations
Standard Configurations IDE configuration Your system is cabled using a dual channel on-board IDE Controller. When adding or removing IDE devices, consider the following: The system board supports a primary and secondary IDE channel connector. Each of these supports two devices, for a total of four IDE devices. A first (master) device and a second (slave) device are supported on both the primary and secondary IDE channel connector.
Page 118: Scsi Configuration
SCSI configuration Your system can support up to four SCSI hard disk drives connected through an Adaptec 29160 Ultra 160 SCSI controller or through a Mylex Ultra 2 SCSI controller. Each disk must have a different SCSI ID (see figure bellow). The SCSI bus is terminated with an active terminator connected on the last connector of the SCSI cable Also, a 3.5-inch diskette drive is installed in all systems and interfaces separately to the...
Page 119 A – First IDE HDD (master) F – DIMM 2 K – PCI slot 2 B – Second IDE HDD (slave) G – DIMM 3 L – PCI slot 3 C – CD-ROM (master) H – DIMM 4 M – PCI slot 4 D –...
Page 120 A – First IDE HDD (master) F – DIMM 2 K – PCI slot 2 P – SCSI HDD # 0 B – Second IDE HDD (slave) G – DIMM 3 L – PCI slot 3 Q - SCSI HDD # 1 C –...
Page 121 A – Power supply C – IDE 2 B – IDE 1 D – FDD Standard IDE System Cable Routing A – Power supply D - FDD B – IDE 1 E – SCSI or RAID controller C – IDE 2 Standard SCSI or RAID System Cable Routing System Cabling A-7...
Page 122: Raid Configuration
RAID Configuration ™ The RAID options available for your system is the Mylex AcceleRAID 150 Controller board, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see "RAID System Cabling Configuration"...
Page 123 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Page 124 Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1...
Page 125 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
Page 126 (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
Page 127 (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
Page 128 The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
Page 129 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
Page 130 (Local Area Network) A group of computers linked together within a limited area to exchange information. (Liquid Crystal Display) The type of video display used in portable computers. (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address.
Page 131 NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. operating system A set of programs that provides the interface between other software programs and the computer.
Page 132 POST Power-On-Self-Test. (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date.
Page 133 Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system.

NEC TM1200 User Manual

Chapter 1 System Overview

Chapter 2 Setting up the System

Chapter 3 Configuring Your System

Chapter 4 Upgrading Your System

Chapter 5

Appendix A System Cabling

Quick Links

Troubleshooting

Related Manuals for NEC TM1200

Summary of Contents for NEC TM1200

Table of Contents