Warranty And Service Contact Information; Customer Service Information - ProBoat PRB4075 Owner's Manual

original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the
shipping carton.
Notice: Do not ship LiPo batteries to
Horizon. If you have any issue with
a LiPo battery, please contact the
appropriate Horizon Product Support
office.
Warranty Requirements
For Warranty consideration, you must
include your original sales receipt verifying
the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be
serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of
Horizon.

Warranty and Service Contact Information

Country of Purchase Horizon Hobby
Horizon Service Center
(Electronics and engines)
United States of
America
Horizon Product Support
(All other products)
United Kingdom Horizon Hobby Limited
Horizon Technischer
Germany
France Horizon Hobby SAS

Customer Service Information

Country of Purchase Horizon Hobby
United States Sales
United Kingdom Horizon Hobby Limited
Germany Horizon Hobby GmbH
France Horizon Hobby SAS
Register your new boat at www.ProBoatModels.com
Address
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Hamburger Str. 10
25335 Elmshorn
Service
Germany
14 Rue Gustave Eiffel
Zone d'Activité du Réveil Matin
91230 Montgeron
Address
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Hamburger Str. 10
25335 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du Réveil Matin
91230 Montgeron
Non-Warranty Service
Should your service not be covered by
warranty service will be completed and
payment will be required without notification
or estimate of the expense unless the
expense exceeds 50% of the retail purchase
cost. By submitting the item for service you
are agreeing to payment of the service without
notification. Service estimates are available upon
request. You must include this request with your
item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashiers checks,
as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon's Terms
and Conditions found on our website http://www.
horizonhobby.com/Service/Request/.
Phone Number/Email Address
877-504-0233
Online Repair Request visit:
www.horizonhobby.com/repairs
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 4121 46199 66
service@horizonhobby.de
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
Phone Number/Email Address
(800) 338-4639
sales@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 4121 46199 60
service@horizonhobby.de
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
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