Remote Start Troubleshooting - Directed Electronics 4400 Installation Manual

Door input does not respond with the progressive trigger, but with immediate full alarm:
Does the Status LED indicate that the trigger was caused by the shock sensor? (See Diagnostics
section of this guide.) The shock sensor, if set to extreme sensitivity, may be detecting the door
unlatching before the door switch sends its signal. Reducing the sensitivity can solve this
problem.
The Valet®/Program switch doesn't work.
Is it plugged into the correct socket? See Plug-In LED and Valet®/Program Switch section of
this guide.
Status LED doesn't work.
You've probably guessed already, but here goes: Is it plugged in? (See Plug-In LED and
Valet®/Program Switch section of this guide.) Is the LED plugged into the correct socket?
Door locks operate backwards.
This unit has easily-reversed lock/unlock outputs. Recheck wire connections to see if you have
reversed these.

Remote Start Troubleshooting

The remote start will not activate.
Check the harnesses and their connections. Make sure that the harnesses are completely plugged
into the remote start module. Make sure there are good connections to the vehicle wiring.
Check voltage and fuses. Use a meter to check for voltage between the red wire in the 5-pin
ribbon harness and the black ground wire. If you have less than battery voltage, check the 3A
and both 30A fuses on the relay satellite. Also make sure that the ground wire connects to a good
chassis ground point.
Check diagnostics. The diagnostics will tell you which shutdown is active or not connected.
The remote start will activate, but the starter never engages.
Check for voltage on the purple starter wire two seconds after the remote start becomes active.
If there is voltage present, skip to Step 4. If there is not voltage present, advance to Step 2.
Check the 30A fuses.
Check diagnostics. If the gray/black wire is detecting ground upon activation, the starter will
not crank.
Make sure the purple starter wire is connected on the starter side of the starter kill/anti-grind
relay.
Does the vehicle have an immobilizer? Some immobilizer systems will not allow the vehicle to
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Directed Electronics, Inc.
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