Yeastar Technology MyPBX SOHO User Manual
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Yeastar Technology MyPBX SOHO User Manual

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SOHO

User Manual

Version 7.16.0.58
Yeastar Technology Co., Ltd.

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Summary of Contents for Yeastar Technology MyPBX SOHO

  • Page 1: User Manual

    SOHO User Manual Version 7.16.0.58 Yeastar Technology Co., Ltd.

  • Page 2: Table Of Contents

    MyPBX SOHO User Manual Table of Contents 1. INTRODUCTION..................3 1.1 F .................... 4 EATURES 1.2 H ..............4 ARDWARE PECIFICATIONS 1.2.1 Exterior Appearance ..............4 2. SYSTEM SET UP..................6 2.1 C ................6 ONNECTION RAWING 2.2 C ..............6...

  • Page 3: Introduction

    MyPBX SOHO User Manual 3.6.3 Firewall ..................80 3.6.4 DHCP Server ................83 3.6.5 VLAN Settings ................84 3.6.6 DDNS Settings ................85 3.7 S ................86 YSTEM ETTINGS 3.7.1 External Storage ................. 86 3.7.2 Password Settings ............... 87 3.7.3 System Prompts................88 3.7.4 Date and Time ................

  • Page 4: Features

    MyPBX SOHO User Manual Applications 1.1 Features ● Auto-provision ● Follow me ● Blind Transfer ● Interactive Voice Response (IVR) ● BLF Support ● Intercom / Zone Intercom ● Blacklist ● Music On Hold ● Call Detail Records(CDR) ● Music On Transfer ●...
  • Page 5 MyPBX SOHO User Manual ① ② ③ ④ ⑤ Figure 1-1 MyPBX Front Panel Picture Identifying Green LED：Indicates the power connection is normal. ① Green LED：Indicates the server system is in working order ② Green LED：Indicates the system is ready.

  • Page 6: System Set Up

    MyPBX SOHO User Manual 2. System set up 2.1 Connection Drawing PSTN PSTN Route Soft Normal Figure 2-1 2.2 Connecting Ethernet Line MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED indicator. Plug Ethernet line into MyPBX’s Ethernet port, and then connect the other end of the Ethernet line with a hub, switch, router, LAN or WAN.
  • Page 7 MyPBX SOHO User Manual 1. Connect the small end of the power cable to the power input port on the MyPBX back panel, and plug the other end of the cable into a 100VAC power outlet. 2. Check the Power LED on the front panel. A solid green LED indicates that power is being supplied correctly.

  • Page 8: Managing Mypbx

    MyPBX SOHO User Manual 3. Managing MyPBX 3.1 Administrator Login From your web browser, input the IP address of the MyPBX server. If this is the first time you are configuring MyPBX, please use the default settings below: IP Address: http://192.168.5.150...

  • Page 9: Status Monitor

    MyPBX SOHO User Manual 3.2 Status Monitor 3.2.1 Line Status Figure 3.2.1 MyPBX Status Description: Extensions: : Extension is unregistered : Extension is idle 3） : Extension is ringing 4） : Extension is busy in a call 5） : Extension is on hold...

  • Page 10: Basic

    MyPBX SOHO User Manual Request Send: Registering. Waiting: Waiting for authentication. FXO Trunk: Status Idle: The port is idle. Busy: The port is in use. Disconnected: The port hasn’t connected the PSTN line. More detail message, please refer to the LED identifying of front panel.
  • Page 11 MyPBX SOHO User Manual Figure 3.3.1 3.3.1.1 Analog Extensions (FXS) Edit Analog Extensions On the administration page of FXS extensions, click ‘Edit’ on the extension that you want to edit, and modify the following information on the popup window. 1) General ·Extension...
  • Page 12 MyPBX SOHO User Manual second event occurs in less time than defined by Hook Flash Detection, then MyPBX will ignore the event. The default value of Flash is 1000 ms, and it can be configured in 1ms increments. 5) Group ·Pickup Group...
  • Page 13 MyPBX SOHO User Manual can use of MyPBX. ·Mobility Extension Number Don't forget to add the dial patterns of the outbound route at the beginning of your mobile phone number when you fill in the mobility extension number filed. E.g. if you want to set “15960XXXXXX” as mobile extension, and the dial pattern of the outbound route is “9”;...
  • Page 14 MyPBX SOHO User Manual Figure 3.3.1.1 3.3.1.2 VOIP Extension A VOIP extension is an SIP Account that allows an IP Phone or an IP Soft- Phone client to register on MyPBX. 1. Add VOIP Extension Go to Extensions  VOIP Extensions  Create New Extension 1) General ·Type...
  • Page 15 MyPBX SOHO User Manual Extension type: SIP,IAX or SIP/IAX. SIP – The extension sends and receives calls using the VoIP protocol SIP. IAX -The extension sends and receives calls using the VoIP protocol IAX. ·Extension The numbered extension, i.e. 1234, that will be associated with this particular User / Phone.
  • Page 16 MyPBX SOHO User Manual 5) Follow me (Call Forwarding) Call forwarding for an extension can be configured here. The administrator can configure Follow Me option for this extension. If you want to transfer the call to an outbound number, please follow the dial pattern of outbound route filled in the outbound number.
  • Page 17 MyPBX SOHO User Manual 8) IP Restriction ·Enable IP Restriction Check this option to enhance the VoIP security for MyPBX. If this option is enabled, only the permitted IP/Subnet mask will be able to register this extension number. In this way, the VoIP security will be enhanced.
  • Page 18 MyPBX SOHO User Manual Figure 3.3.1.2 www.yeastar.com Page 18...

  • Page 19: Trunk

    MyPBX SOHO User Manual 2. Add Multiple Extensions Go to Extensions  VOIP Extensions  Add Multiple Extensions. 1) Choose the number of extensions that you would like to create. 2) Choose the type of extension that you would like to create.
  • Page 20 MyPBX SOHO User Manual Figure 3.3.2 3.3.2.1 Analog Trunk (FXO) 1. Edit Analog Trunk (FXO) On the Trunk administration page, click ‘Edit’ on the selected trunk and modify its properties in the popup window: 1）General ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.
  • Page 21 MyPBX SOHO User Manual probability that you will encounter random hang-ups. ·Busy Interval The busy detection interval ·Busy Pattern If Busy Detection is enabled, it is also possible to specify the cadence of your busy signal. In many Countries, it is 500 msec on, 500 msec off. Without Busy Pattern specified, MyPBX will accept any regular sound-silence pattern that repeats <Busy Count>...
  • Page 22 MyPBX SOHO User Manual Figure 3.3.2.1 3.3.2.2 BRI Trunk 1. Edit BRI Trunk 1）General ·Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc. Ex: 'BriTrunk1' ·Signaling Signaling method. BRI-CPE: ISDN BRI in TE mode and Point to Point.
  • Page 23 MyPBX SOHO User Manual 5ess: Lucent 5ESS euroisdn: EuroISDN qsig: D-channel signaling protocol at Q reference point for PBX networking. ·PRI Dial Plan Sets an option required for some (rare) switches that require a dial plan parameter to be passed. This option is ignored by most BRI switches. It may be necessary on a few pieces of hardware.
  • Page 24 MyPBX SOHO User Manual Used with AT&T PRIs. If outbound calls are being rejected due to "Mandatory information element missing" and the missing IE is 0x20, then you need this setting. ·Echo Cancellation Echocancel Obviously this disables or enables echo cancellation, it is recommended to not turn this off.
  • Page 25 MyPBX SOHO User Manual Direct Outward Dialing Number. ·Associated Extension The extension make call out via BRI Trunk will display the associated DOD. Figure 3.3.2.2 3.3.2.3 VOIP Trunk . Add SIP Trunk Input correct SIP information (provide by VOIP provider). Inaccurate information will prevent the trunk from registering.
  • Page 26 MyPBX SOHO User Manual ·Provider Name A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. Ex: 'yeastar'. ·Hostname/IP Service provider’s hostname or IP address.5060 is the standard port number used by SIP protocol. Don’t change this part if it is not required.
  • Page 27 MyPBX SOHO User Manual ·Codecs Define the codec for this sip trunk and its priority Note: codec can only display when edit it （it is edited）after creating the trunk. ·Transport This will be the transport method used by the SIP Trunk. This method is given by the SIP trunk provider.
  • Page 28 MyPBX SOHO User Manual Figure 3.3.2.3 3.3.2.4 Service Provider 1. Add Service Provider To Create the Service provider definition you need to complete the following VoIP fields. 1) General ·Type SIP or IAX SIP – Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP.
  • Page 29 MyPBX SOHO User Manual ·Hostname/IP Service provider’s hostname or IP address. Note: 5060 is the standard port number used by SIP protocol, 4569 is the standard port number used by IAX protocol. Don’t change this part if it is not required.

  • Page 30: Outbound Routes

    MyPBX SOHO User Manual Figure 3.3.2.4 3.3.3 Outbound Routes Outbound routing defines how outgoing calls are processed through the trunks. www.yeastar.com Page 30...
  • Page 31 MyPBX SOHO User Manual Figure 3.3.3 3.3.3.1 New Outbound Route Click ‘New Outbound Route’ and fill in the corresponding information in the popup window. 1）General ·Route Name Name of this Outbound Route . Ex: 'Local' or 'Long Distance' etc. ·Dial Pattern Outbound calls that match this dial pattern will use this outbound route.
  • Page 32 MyPBX SOHO User Manual followed by a 3-digit area code, and then 6 digit number. ·Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed. For example, if users must press 0 before dialing a phone number, one digit should be stripped from the dial string before the call is placed.

  • Page 33: Phone Provisioning

    MyPBX SOHO User Manual Figure 3.3.1 3.3.4 Phone Provisioning The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process. Note: Auto Provision functions fully test with these models: Yealink (T12,T18,T20,T22,T26,T28,T32,T38,VP530,VP-2009) Snom...
  • Page 34 MyPBX SOHO User Manual Figure 3.3.4 3.3.4.1 General Settings for Yealink In this page, you can configure it before provisioning Yealink IP phones, including the items like general preferences, codecs, remote phone book and firmware upgrade Note: if firmware download server is enabled, IP phone will update the firmware automatically according the version and server you have configured during the provision process.
  • Page 35 MyPBX SOHO User Manual Figure 3.3.4.1 www.yeastar.com Page 35...
  • Page 36 MyPBX SOHO User Manual 3.3.4.2 Phone book You can add your contacts here and provision them to your IP phone. Figure 3.3.4.2 1) Add Contact ·Type There are three types: None, VIP and Deny list (Blacklist). ·Group There are 5 groups: None, Friends, Family, Work, Colleagues list.
  • Page 37 MyPBX SOHO User Manual Input the family of this contact. Only works with snom phone. ·Office Number Input the office number here. ·Mobile Number Input the mobile number here. ·Home Number Input the home number here. ·Sub Number Add sub number of this contact. Only works with snom phone.
  • Page 38 MyPBX SOHO User Manual Figure 3.3.4.2.1 2) Upload Phonebook You can upload a phonebook before auto provision, which will be provisioned to the IP phone when using auto provision feature to configure your IP phones. The format of phonebook should be *.xml.
  • Page 39 MyPBX SOHO User Manual ·Auto answer Configure if auto answer is allowed for IP phone ·Phone book Enable the feature of phone book of IP phone ·Line Extension: Selected the extension number for IP Phone. Label: It is shown on the LCD for users to identify the account.
  • Page 40 MyPBX SOHO User Manual 3) Line keys settings Configure the DSS keys/Function Keys Figure 3.3.4.5 3.3.4.3 Not configured phone In this section, MyPBX will scan all the supported IP phones and display here, we can click the 'MAC address' of IP phone and input the corresponding information in the popup window, like the picture shows below www.yeastar.com...

  • Page 41: Inbound Call Control

    MyPBX SOHO User Manual Figure 3.3.4.6 3.3.4.4 Upload a file Click ‘Upload a file’ and choose the configure file of IP phone in the popup window. Note: the file format must be .cfg Please edit the configuration files in advance before uploading.
  • Page 42 MyPBX SOHO User Manual Figure 3.4.1 3.4.1.1 Create IVR Click ‘Create New IVR’. 1）General ·Number MyPBX treats IVR as an extension; you can dial this extension number to reach the IVR. ·Name A name for the IVR ·Prompt The prompt recording that will be played when this IVR is reached.
  • Page 43 MyPBX SOHO User Manual 2）Key Press Events A list of actions that can be performed depending on the digit dialed by the user . ·Time Out Defines the timeout action . A timeout occurs after the IVR prompt has finished playing for the number of times specified by the 'Repeat Count' field.

  • Page 44: Queues

    MyPBX SOHO User Manual 3.4.2 Queues Call Queues give users (i.e. call centers) an efficient means to have their calls answered in the order they were received to deliver top tier customer service. Call queues allow calls to be sequenced to one or more agents.
  • Page 45 MyPBX SOHO User Manual Announce position of caller in the queue ·Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer. Either yes or no; hold time will not be announced if <1 minute.
  • Page 46 MyPBX SOHO User Manual ·Join Announcement Announcement played to callers once prior to joining the queue. ·Retry The number of seconds we wait before trying all the phones again. ·Wrap-up time How many seconds after the completion of a call an Agent will have before the Queue can ring them with a new call.
  • Page 47 MyPBX SOHO User Manual Figure 3.4.2 www.yeastar.com Page 47...

  • Page 48: Custom Prompts

    MyPBX SOHO User Manual 3.4.3 Custom Prompts 1. Record new Prompt The administrator can use this screen to record custom prompts by doing the following: 1）Click ‘Record New Custom Prompt’ 2) Input the desired file name on the popup window and choose an extension to call for recording (such as 500).
  • Page 49 MyPBX SOHO User Manual Figure 3.4.4 3.4.4.1 Create Ring Group Click ‘New Ring Group’ to enter into the Manage Ring Groups page 1）General ·Ring Group Name This option defines a name for this group, i.e. ‘Sales’. ‘Ring Group Name’ is a label to help you identify this group in the group list.

  • Page 50: Inbound Routes

    MyPBX SOHO User Manual 2) Ring Group Members An extension can be made a member of this ring group by moving it into the ‘Selected’ box. 3) Destination If No Answer When all members on this group fail to answer the call, system will handle the call according to the selected destination.
  • Page 51 MyPBX SOHO User Manual Figure 3.4.5 3.4.5.1 Create Inbound Route Click ‘New Inbound Route’ to enter to the Manage Inbound Routes page. When an incoming call arrives, the system will first check ‘fax detection’, then ‘Holidays’, at last ‘Business Days’.
  • Page 52 MyPBX SOHO User Manual complete as soon as it can be determined that no other matches are possible. Example 1: NXXXXXX will match any 7 digits phone number. Example 2: 1NXXNXXXXX will match a phone number starting with a 1, followed by a 3-digit area code, and then 6 digit number.
  • Page 53 MyPBX SOHO User Manual 4) Business Days Define where the calls will be routed during Business Days. ·Office Days Select one defined business days office days. ·Office Hours Destination Configure where to route the incoming calls during office hours. ·End Calls Route the incoming calls to end calls, System will auto hang-up the call.
  • Page 54 MyPBX SOHO User Manual Configure where to route the incoming calls during non-office hours. 5) During Holidays Define where the calls will be routed during Holidays. ·Holiday Select the which defined Holiday to use.When a time is defined in both Business Days and Holidays, it will be treated as Holidays.

  • Page 55: Blacklist

    MyPBX SOHO User Manual 3.4.6 Blacklist Blacklist is used to block an incoming/outgoing call. If the number of incoming/outgoing call is registered in the number blacklist, the caller will hear the following prompt: “The number you have dialed is not in service. Please check the number and try again”.

  • Page 56: Internal Settings

    MyPBX SOHO User Manual Internal Settings 3.5.1 Options 1) General ·Ring Timeout Number of seconds to ring a device before handling the call as per the extension’s Follow Me settings . Default value is 30s. .MAX call duration The absolute maximum amount of time permitted for a call. A setting of 0 disables the timeout.
  • Page 57 MyPBX SOHO User Manual Note: for displaying (To display) IVR's name, please press the key instead of the extension number directly. ·Follow Me Prompt Configure whether to play a prompt ‘please wait while trying to look at the person you are calling’ when transfer a call by follow me settings.

  • Page 58: Business Hours

    MyPBX SOHO User Manual Figure 3.5.1 3.5.2 3.5.2 Business Hours 1) General ·Enable or Disable Business Hours 2) Others ·Enable Office Closed Timing By dialing *81 (*81 is default) on an extension will force the office time closed for the device whatever the general setting is.

  • Page 59: Feature Codes

    MyPBX SOHO User Manual Figure 3.5.2 3.5.3 Feature Codes 1) General ·One Touch Record A user may initiate or stop call recording by dialing *1 during a call. (*1 is default setting) ·Extension for Checking Voicemail Users can check their Voicemail by dialing *2 on their phone (*2 is default setting).
  • Page 60 MyPBX SOHO User Manual ·Extension Pickup Users may pick up a specific extension’s incoming call by dialing *04+extension number on their phone (*04 is default setting) ·Intercom Define the feature code that is used to dial an extension in intercom mode. For instance setting this value to *5 would allow you to initiate an intercom call with extension 501 by dialing *5501.
  • Page 61 MyPBX SOHO User Manual No answer forward to Voicemail: Enabled Do not disturb: Disabled ·Enable Forward All Calls Users may enable always forward by calling *71 on their phone (*71 is default setting) ·Disable Forward All Calls Users may disable always forward by calling *071 on their phone (*071 is default setting) ·Enable Forward When Busy...

  • Page 62: Sip Settings

    MyPBX SOHO User Manual setting) Figure 3.5.3 3.5.4 SIP Settings 1) General ·UDP Port Port use for sip registrations, Default is 5060. ·TCP Port Port use for sip registrations, Default is 5060. ·TLS Port Port use for sip registrations, Default is 5061.
  • Page 63 MyPBX SOHO User Manual Maximum duration (in seconds) of a SIP registration . Default is 3600 seconds. ·Min Registration/Subscription Time Minimum duration (in seconds) of a SIP registration . Default is 60 seconds. ·Default Incoming/Outgoing Registration Time Default Incoming/Outgoing Registration Time: Default duration (in seconds) of incoming/outgoing registration.
  • Page 64 MyPBX SOHO User Manual ·STUN Address The STUN server allows clients to find out their public address, the type of NAT they are behind and the internet side port associated by the NAT with a particular local port. This information is used to set up UDP communication between the client and the VOIP provider and so establish a call.
  • Page 65 MyPBX SOHO User Manual always possible for the system to negotiate endpoint-to-endpoint media routing. 3）Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. u-law: A PSTN standard codec, used in North America, that provides very good voice quality and consumes 64kbit/s in each direction (receiving and transmitting) of a VoIP call.
  • Page 66 MyPBX SOHO User Manual ·From Field Where to get the caller ID in sip packet. ·To Field Where to get the DID in sip packet. ·180 Ringing It is set when the telecom provider needs. Usually it is not needed.

  • Page 67: Voicemail Settings

    MyPBX SOHO User Manual Figure 3.5.4 3.5.5 Voicemail Settings 1) General Voicemail Settings a) Message Options ·Max Messages per Folder www.yeastar.com Page 67...
  • Page 68 MyPBX SOHO User Manual Set the maximum number of messages that can be stored in a single voicemail box. ·Max Message Time Set the maximum length of a single voicemail message. ·Min Message Time Set the minimum length of a single voicemail message. Messages below this threshold will be automatically deleted.
  • Page 69 MyPBX SOHO User Manual . Announce Message Arrival Time If this option is set, the arrival time of the message will be played back before the voicemail message begins playing. . Allow Users to Review Messages Allow callers to review their recorded message before sending it to voicemail.

  • Page 70: Disa

    MyPBX SOHO User Manual Figure 3.5.5 3.5.6 DISA DISA (Direct Inward System Access) allows someone calling in from outside the telephone switch (PBX) to obtain an ‘internal’ system dial tone and make calls as if they were using one of the extensions attached to the telephone switch. To use DISA, a user calls a DISA number, which invokes the DISA application.
  • Page 71 MyPBX SOHO User Manual Figure 3.5.6.1 To add a new DISA application, click the New DISA button. Figure 3.5.6.2 1) General ·DISA Name www.yeastar.com Page 71...

  • Page 72: Conferencing

    MyPBX SOHO User Manual Give this DISA application a name to help you identify it. ·PIN # The password for this DISA . ·Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.

  • Page 73: Paging Groups

    MyPBX SOHO User Manual 3.5.8 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones. Targeted phones will not ring, but instead answer immediately into speakerphone mode. Please note that this section is for configuring paging groups.

  • Page 74: Dnis Settings

    MyPBX SOHO User Manual Figure 3.5.8.2 3.5.9 DNIS Settings DNIS (Dialed Number Identification Service) is a telephone service that identifies for the receiver of a call the number that the caller dialed. Note: 1. DID number is not available in PSTN/GSM/UMTS trunks 2.
  • Page 75 MyPBX SOHO User Manual ·Access Code .Dial this code to access PIN. ·Prompt for Entry Prompt caller enter the PIN Number. ·Prompt for Entry Failure Prompt the caller when an invalid PIN is entered. 2) PIN User MyPBX can store a number of PIN Users. PIN Users may be used to keep track of calls in relation to particular activities or clients.

  • Page 76: Speed Dial Settings

    MyPBX SOHO User Manual Figure 3.5.10 3.5.11 Speed Dial Settings 1) Options ·The prefix of speed dial The prefix should be dialed before the speed dial number. Default is *99. 2) Add new speed dial. ·Source Number The speed dial number.

  • Page 77: Music On Hold Prompts

    MyPBX SOHO User Manual Figure 3.5.11 3.5.12 Music on Hold Prompts The administrator can upload on hold music as follows: 1) Click ‘Upload Music on Prompt ’. 2) Click ‘Browse’ to choose the desired audio file. 3) Click ‘Upload’ to upload the selected file.
  • Page 78 MyPBX SOHO User Manual your local network. Not recommended. ·Enable SSH This is the advance way to access the device, you can use the putty software to access the device. In the SSH access, you can do more advance setting and debug.

  • Page 79: Static Route

    MyPBX SOHO User Manual Figure 3.6.1 3.6.2 Static Route MyPBX will have more than one internet connection in some situations but it has only one default gateway. You will need to set some Static Route for MyPBX to force it goes out through different gateway when access to different internet.

  • Page 80: Firewall

    MyPBX SOHO User Manual ·Interface Define which internet port to go through. 2) Static Route Rules You can add new static route rules here. Figure 3.6.2 3.6.3 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All...
  • Page 81 MyPBX SOHO User Manual 1) Enable Firewall Enable the firewall to protect the device. You should reboot the device to let the firewall run successfully. 2) Common Rules ·Name A name for this rule , e.g. ‘HTTP’. ·Description Simple description for this rule . E.g.: Accept the specific host to access the web interface for configuration.
  • Page 82 MyPBX SOHO User Manual Figure 3.6.3.1 3) Auto Defense ·Port Auto defense port, e.g.: 8022. ·Protocol Auto defense protocol , TCP or UDP. ·Rate The maximum packets or connections can be handled per unit time. E.g.: (Port: 8022 Protocol: TCP Rate: 10/minute) means maximum 10 TCP connection to port 8022 can be handled per minute, the eleventh connection will be refused directly.

  • Page 83: Dhcp Server

    MyPBX SOHO User Manual · Protocol Auto defense protocol. TCP or UDP. · IP Packets Allowed IP packets number in the specific time interval. · Time interval The time interval to receive IP packets. For example, IP packets 90,time interval 60 means 90 IP packets are allowed in 60 seconds.

  • Page 84: Vlan Settings

    MyPBX SOHO User Manual Figure 3.6.4 3.6.5 VLAN Settings A VLAN(Virtual LAN) is a logical local area network (or LAN) that extends beyond a single traditional LAN to a group of LAN segments, given specific configurations. 1) VLAN Over Lan ·NO.1...

  • Page 85: Ddns Settings

    MyPBX SOHO User Manual ·NO.2 Click the NO.2 you can edit the first VLAN over Lan. ·VLAN Number .The VLAN Number is a unique value you assign to each VLAN on a single device. ·VLAN IP Address Set the IP Address for MyPBX VLAN over Lan.

  • Page 86: System Settings

    MyPBX SOHO User Manual ·Enable DDNS ·DDNS Server Select the DDNS server you sign up for service. ·User Name User name the DDNS server provides you. ·Password User account’s password . ·Host Name Note: DDNS allows you to access your network using domain names instead of IP address.

  • Page 87: Password Settings

    MyPBX SOHO User Manual days will be moved to the Net-Disk. Auto-Backup extends the allocated disk space for backing up critical files. When properly configured, MyPBX will move all qualified files to a Windows PC every 30 minutes. For the voicemail files and recoding files, they must be created before Auto-Backup has been configured.

  • Page 88: System Prompts

    MyPBX SOHO User Manual Figure 3.7.2 3.7.3 System Prompts MyPBX have prompts of many languages. You can download the appropriate language you need. Note: Auto-detection is highly recommended. But if you prefer to download via HTTP or TFTP server, please contact the local dealer for the prompts.

  • Page 89: Date And Time

    MyPBX SOHO User Manual 3.7.4 Date and Time Set the date and time for MyPBX. ·Time Zone You can choose your time zone here. ·Daylight Saving Time Set the mode to Automatic or disabled ·Automatically Synchronize With an Internet Time Server Input the NTP server so that MyPBX will update the time automatically.

  • Page 90: Backup And Restore

    MyPBX SOHO User Manual 3.7.5 Backup and Restore Figure 3.7.5 3.7.6 Reset and Reboot ·Reboot System Warning: Rebooting the system will terminate all active calls! ·Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system.

  • Page 91: Firmware Update

    MyPBX SOHO User Manual Figure 3.7.6 3.7.7 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL. Enter your TFTP Server IP address and firmware file location, then click start to update the firmware.

  • Page 92: Reports

    MyPBX SOHO User Manual Figure 3.7.7 3.8 Reports 3.8.1 Call Logs The call Log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by call time, call type and call duration and can also export CDR data to a CSV file.

  • Page 93: System Logs

    MyPBX SOHO User Manual Figure 3.8.1 3.8.2 System Logs You can download and delete the system logs of MyPBX. Options ·Enable Hardware Log Save the infomation of hardware; (up to 4 log files) ·Enable Normal Log Save the prompt information; (up to 16 log files) ·Enable Web Log...
  • Page 94 MyPBX SOHO User Manual Memory Usage: Memory usage information . Figure 3.8.3 www.yeastar.com Page 94...

  • Page 95: Access Mri

    MyPBX SOHO User Manual 4. Access MRI MRI (MyPBX Recording Interface).Users may access MRI by logging into the MRI web interface with their username (extension number) and voicemail password. 4.1 Allow users to access MRI The extension’s ‘User Web Interface’ option must be checked before the associated user can log into MRI.

  • Page 96: User Login

    MyPBX SOHO User Manual 4.2 User login Users can access the MRI web interface by navigating to the MyPBX IP address using a web browser. If you are unsure of this address, please contact your network administrator. Figure 4-2 4.3 Voicemail Users can check, delete, move and download voicemail files here.
  • Page 97 MyPBX SOHO User Manual Figure 4-3 4.4 Record Users can play, delete and download recorded files here. Figure 4-4 4.5 Voicemail Settings ·Voicemail password: new voicemail box password. ·Enter again to confirm: confirm new voicemail box password. ·Email Address: Email address use to receive the voicemail or Fax.
  • Page 98 MyPBX SOHO User Manual 'Voicemail Settings') have been properly configured before using this feature. ·Enable Voicemail Check this box if the user should have a voicemail account. ·Enable Send Voicemail Once enabled, the voicemail or Faxex will be sent to email as an attachment.

  • Page 99: Use Mypbx

    MyPBX SOHO User Manual 5. Use MyPBX PSTN PSTN Route Soft Normal 5.1 Make outbound call To make an outbound call, we need to add trunk first. There are five types of VoIP Trunk: ·Analog Trunk: FXO ports of MyPBX, connected to a local PSTN.

  • Page 100: Sample Routing Via Pstn Trunk

    MyPBX SOHO User Manual 5.1.1 Sample Routing via PSTN Trunk Let’s route all inside extensions through an analog trunk by dialing 9. In Outbound Routes, add a new outbound route as below. Figure 5-1 www.yeastar.com Page 100...

  • Page 101: Sample Routing Via Voip Trunk

    MyPBX SOHO User Manual As we can see from the outbound route of ‘pstnout’, all phone numbers starting with 9 will have their first digit stripped off (digit 9) and will be sent to the PSTN (port 1-2). After we have configured the above, we can dial 9 + local number to dial out via a PSTN line.
  • Page 102 MyPBX SOHO User Manual Figure 5-2 2. Add Outbound Routes As we can see from the Outbound Route of ‘voipout’, all phone numbers starting with 0 will have their first digit stripped off (digit 0) and will be sent to the SIP Trunk.
  • Page 103 MyPBX SOHO User Manual Figure 5-3 Now that we have added two outbound dialing rules, any call starting with 9 will be routed to the PSTN, and any number starting with 0 will be routed to the SIP Trunk. www.yeastar.com...

  • Page 104: Incoming Call

    MyPBX SOHO User Manual 5.2 Incoming call 5.2.1 Sample Routing to an IVR Let’s configure an incoming call to route to the IVR. In the IVR itself, let’s configure digit 0 to route the call to extension 500, and digit 1 to route the call to extension 501.
  • Page 105 MyPBX SOHO User Manual Figure 5-4 2. Add Inbound Routes As we can see from the Inbound Route of ‘allin’, all incoming calls will be sent to the IVR. www.yeastar.com Page 105...
  • Page 106 MyPBX SOHO User Manual Figure 5-5 www.yeastar.com Page 106...

  • Page 107: Appendix A Faq

    MyPBX SOHO User Manual APPENDIX A FAQ Q1. How to Register SIP device？ 1) Register SIP soft phone Download the x-lite softphone from counterpath website http://www.counterpath.com/ After install the x-lite, right click the panel and select the SIP Account setting and then configure it.

  • Page 108: Appendix B How To Configure Autobackup

    MyPBX SOHO User Manual doing this. Step 4: Login to the device with the username ‘admin’ and the password ‘password’, in order to begin reconfiguring the device. APPENDIX B How to Configure Autobackup Before Autobackup can be properly configured, an SMB share folder accessible from MyPBX must be set up on a Windows based machine.
  • Page 109 MyPBX SOHO User Manual Step 3 Configure Autobackup settings on MyPBX to Figure B-2 Figure B-2 Autobackup Setting Net-Disk Host/IP: Change this to the IP address of the computer where backup files will be stored. Net-Disk Share Name: Change this to the name of the shared folder where backups will be stored.

  • Page 110: Appendix C How To Configure Nat Setting

    MyPBX SOHO User Manual Figure B-3 Autobackup setting succeed APPENDIX C How to Configure NAT setting When MyPBX is behind a NAT(firewall),you need to configure NAT setting on MyPBX if you want to use a remote extension. Please follow section 1 or 2 below depending on your network configuration.
  • Page 111 MyPBX SOHO User Manual Figure C-1 Assuming that your router’s host address is yeastar.3322.org, your local network is from 192.168.5.1-192.168.5.254, and the subnet Mask is 255.255.255.0, the MyPBX network settings should configured like Figure Figure C-2 MyPBX Network setting 2. If MyPBX has a public IP, (i.e. is connected directly to your internet service...

  • Page 112: Appendix D How To Use Auto Provision

    MyPBX SOHO User Manual Next, you should configure the NAT settings according to Figure C-4 Figure C-4 External IP Address: The public IP address of MyPBX External Host: Leave this blank if no domain has been configured External Refresh Interval: Leave this blank...
  • Page 113 MyPBX SOHO User Manual Figure D-1 Step2. Enable DHCP Server on MyPBX. Login MyPBX web interface, System Settings  DHCP Server  Enable DHCP Server. Figure D-2 www.yeastar.com Page 113...
  • Page 114 MyPBX SOHO User Manual Step3. Configure phones on MyPBX auto-provision page. 1. Login MyPBX web interface, Basic  Auto Provision  Create New Phone. Figure D-3 2. Fill in the phone detail message on the pop-up windows. Input IP Phone’s MAC address, configure Name, Call waiting, Line, Extension, Label, Line active for the phone.

  • Page 115: Appendix E How Do I Configure Distinctive Ring Tones

    MyPBX SOHO User Manual Figure D-4 Step4. Turn on the power and connect the network cable to IP Phone. Remark: The factory default setting of DHCP for IP Phone is enable, so you can skip this step to step 5.
  • Page 116 MyPBX SOHO User Manual Figure E-1 Step2. Configure the ‘Distinctive Ringtone’ on MyPBX. MyPBX web interface, Inbound Routes  Edit Inbound Route, fill in the Internal Ringer Text on ‘Distinctive Ringtone’. www.yeastar.com Page 116...
  • Page 117 MyPBX SOHO User Manual Figure E-2 Step3. Finish. www.yeastar.com Page 117...

  • Page 118: Appendix F How To Use Did

    MyPBX SOHO User Manual APPENDIX F How to Use DID Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers' private branch exchange (PBX) systems. In DID service the...
  • Page 119 MyPBX SOHO User Manual X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The ‘.’ Character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself.
  • Page 120 MyPBX SOHO User Manual Figure F-2 Example 2: Step1: You set the DID number (6001-6099 in this example). Step2: You set the Extension (6001-6099 in this example). The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099(number 6001 to extension 6001, number 6002 to extension 6002).
  • Page 121 MyPBX SOHO User Manual Figure F-3 www.yeastar.com Page 121...

  • Page 122: Appendix G How To Use Blf Key To Choose The Pstn Line

    MyPBX SOHO User Manual APPENDIX G How to Use BLF Key to Choose the PSTN line. MyPBX allows you to choose the specific PSTN line to make outbound call by pressing the BLF key on the IP Phone. Follow the steps to do the configuration with your Yealink phone 1.

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