Videotron EMG2926-Q10A User Manual page 161

Dual-band wireless ac/n gigabit ethernet gateway
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I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that you enable parental control in the Parental Control screen, set up rules and turn
on the rules. Make sure that the keywords that you type are listed in the rule's Keyword List.
I cannot access the Web Configurator after I switched to AP mode.
When you change from router mode to AP mode, your computer must have an IP address in the
range between "192.168.0.3" and "192.168.0.254".
What factors may cause an intermittent or unstable wireless connection? How can I solve this
problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless
devices.
To optimize the speed and quality of your wireless connection, you can:
• Move your wireless device closer to the AP if the signal strength is low.
• Reduce wireless interference that may be caused by other wireless networks or surrounding
wireless electronics such as cordless phones.
• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
• Reduce the number of wireless clients connecting to the same AP simultaneously, or add
additional APs if necessary.
• Try closing some programs that use the Internet, especially peer-to-peer applications. If the
wireless client is sending or receiving a lot of information, it may have too many programs open
that use the Internet.
• Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas
upwards. If the AP is placed at a high position, point the antennas downwards. Try pointing the
antennas in different directions and check which provides the strongest signal to the wireless
clients.
Chapter 25 Troubleshooting
Wireless LAN
in the User's Guide for more information.
EMG2926-Q10A User's Guide
161

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