Maytag 27" Troubleshooting Manual page 6

Will Not Spin
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Check to make sure the door is fully closed.
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Check for water left inside the washer. If present, see Will Not Drain.
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Perform Board Output Test or Quick Spin Test. (Before test, make sure that the tumbler is
empty.) If it doesn't tumble after the test above, check unbalanced load scenario, Main
Control Board, and motor.
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Check for loose connections at Machine Control Board, Pressure Switch, Motor, Tach
Harness and Motor Control. (CN8, CN9, CN3) Refer to the component testing procedure.
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Check motor winding resistance (CN9 pins 1&3=11.6ohms ±7%@68F, pins 1&2=11.6ohms
±7%@68F, pins 2&3=11.6ohms. ±7%@68F.
Tub Full of Suds
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Check for restricted drain system. See Will Not Drain and Will Not Spin.
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Check for loose wire connections at Control Board and pump.
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Perform Board Output Test.
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Use high efficiency or low sudsing detergent specially formulated for front load washers.
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Reduce detergent amount for that specific load size and soil level. Towel loads have a
minimal amount of soil present and typically create more suds.
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Run the clothes washer through another complete cycle using the coldest water, tablespoon
of salt and no detergent.
Wet Clothes
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Very small clothes loads can cause unbalanced loads. Add additional towels.
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Excessive suds may have been present, due to not using High-Efficiency detergent. Reduce
amount of detergent usage.
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See Will Not Spin.
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Low Spin Speed or Drain Only was selected.
Will Not Drain
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Check for restricted drain system.
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In cold climates check for frozen drain hose.
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Check for 120 VAC at the pump when a spin cycle is selected.
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Check pump motor winding resistance. (14.2 ±7% ohms)
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Check that the machine control correctly senses the water level in the washer. See Board
Input Test.
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Go to Board Output Test and perform Pump Out Test.
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Check the Machine Control Board connections at CN10 (Pin 6) for the pump. Should see
110-120VAC.(Refer to the component testing procedure).
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Check tub to pump hose for twist in hose.
Wrong Water Temperature
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Check that both faucets are turned on fully.
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Make sure water heater is set to deliver a minimum of 120°F (49°C) hot water at the tap. Also
check water heater capacity and recovery rate.
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If the water heater is located a long distance from washer, the water line may need to be
purged prior to starting wash cycle.
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Too Hot/Too Cold: This washer uses a reduced amount of water, while the control board
meters the incoming flow to regulate the actual temperature of the water in the tub. This may
appear to be significantly warmer/cooler than expected.
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Make sure the temperature selection is correct.
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Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris.
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