Table of Contents
Advertisement
Troubleshooting
NOTE:
When certain types of electronic light ballasts become defective they may radiate broadband noise, which can
interfere with wireless devices. While interference issues are unlikely with the Primex Wireless Clock System,
high levels of noise present in the 72-76MHz range could potentially cause clocks which are located far from the
transmitter and also within the close proximity of these ballasts to not receive a signal. Very limited instances
have occurred in the past, which has only been found to happen when ballasts become defective.
Displayed Time/Date is Incorrect
If the minutes and seconds are correct, but the hours are off or the day is off, then switches #2, #3, or Rotary Switch B are in the wrong
position. Correct the switch settings.
Other than for the above reason, or the loss of the GPS signal, the transmitter, whose time is controlled by a GPS signal, should never
display the wrong time or date. If such an event occurs, please contact Primex Wireless Technical Support.
Extremely Weak Transmitter Power (About 100 Feet or Less)
1. Unplug the transmitter and ground yourself to eliminate static electricity.
2. Check to make sure that the antenna is not cross-threaded. The base of the antenna must be flat on the Transmitter case.
3. Check to make sure that the antenna rod is secure in the antenna base (hand tighten only).
4. Check to make sure that the base of the antenna is tightly mounted on the Transmitter case.
5. Check to make sure that the antenna is not touching anything.
6. Plug in the transmitter. If the transmitter power is still extremely weak, the output stage of the transmitter may have failed.
Contact Primex Wireless Technical Support.
Weak Signal (Limited Coverage Area)
The coverage area is determined by many factors. One of the primary factors is the transmitted signal compared to the background
interference. For the clocks to receive a clear signal from the transmitter, the signal must be several times stronger than the
background interference. Therefore, transmitters located in areas with generally higher background interference will have reduced
coverage. If background interference is causing a problem, please contact Primex Wireless Technical Support.
Red LED is Flashing
The Red LED flashes when the unit has not received an updated time signal for 48 hours. It will also flash during initial setup.
1. Check the GPS Receiver and its cable for proper connection to the transmitter and possible damage to the cable. Check the
mounting of the GPS Receiver to ensure that the mounting did not slip or change and that it has an unobstructed view of the sky.
2. Check the display panel for the GPS Communication indicator. If the symbol is there, re-check the location of the GPS Receiver
and its view of the sky and resolve any obstructions. Then disconnect power from the transmitter, wait five seconds and
reconnect power to the transmitter.
3. Check the display panel for the GPS Communication indicator. If the symbol is not there, disconnect power from the transmitter,
disconnect the GPS Receiver from the transmitter, and check the GPS cable and connections. Then reconnect the GPS Receiver to
the transmitter and reconnect power to the transmitter. If the GPS Communication symbol still does not appear in the display,
replace the GPS Receiver.
Primex Wireless
14000 Series Transmitter - External Antenna Installation & User Guide
Displayed Time/Date is Incorrect
23
Hide quick links:
Advertisement
Table of Contents
