Adjusting Call Volume And Muting; Adjusting The Call Volume; Using Mute; Putting A Call On Hold - Cisco SPA 514G User Manual

To make a new call when you have one or more calls on hold, you can:
 Press the 'newCall' soft key. If only one call is on hold for the current line this will place the new
call on the same line, otherwise the other line will be used (provided there are less than two calls
already held on it).
 Press an empty green line key to place the call on another line.
To answer a call you can:
 Press the flashing red (fast) line key
 Press the 'answer' soft key
If you're on a call and another call comes in, you can choose one of the following options:
 Press the 'answer' soft key (or the 'ignore' soft key if you want to ignore the incoming call)
 Press the flashing red (fast) line key
If you answer an incoming call when one is already in progress, the call in progress will be put on hold and
the incoming call will come through to you. Regardless of which line the new call comes in on, the line key
for the call placed on hold will slowly flash red.
To return to the first call, press the flashing red line key or choose the call on your phone's screen using
the up and down arrow keys, then press the 'resume' soft key.

Adjusting call volume and muting

Adjusting the call volume

To adjust the volume while you're on a call, use the + and – keys.
If you press the Volume buttons when you're not on a call, it'll change how loud the phone rings when a
call comes through.

Using mute

To mute the phone microphone, speaker or headset microphone, press the Mute button on the phone -
the light will turn red when it's muted. Press the Mute button again to turn them back on.

Putting a call on hold

To put a call on hold, press the Hold button or the 'hold' soft key – the line key will slowly flash red.

Resuming a call

To resume a call once you've put it on hold, press the flashing red line key or choose the call on your
phone's screen using the up and down arrow keys, then press the 'resume' soft key to be connected again.
For multiple calls, all calls will be put on hold except the active call.

Ending a call

 Handset – hang up
 Speakerphone – press the Speaker button
 Headset – either press the Headset button (wired) or put the receiver on the hook (wireless)
 Press the 'endCall' soft key
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