Frequent Regeneration I Backwashing - Kinetico Commercial Plus Softener Series Owner's Manual

CP Softener Series Owners Manual
7. The by-pass is
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This can be determined by testing the •
Repair or replace the by ­
leaking
water at a soft water tap. With the water pass.
still running, disconnect the brine line at
the valve and test the water. Water that
tests soft at the brine fitting and hard at
the tap indicates a by-pass that is leaking.
8. Brine drum does
not refill or
overfills
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The brine valve is set incorrectly •
Set the brine valve according
to instructions on the brine
valve installation sheet in the
owner's pack or tech manual
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The brine valve is non-conforming • Replace the brine valve
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The brine drum is dirty
• Clean out the brine drum
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The venturi nozzle is plugged
• Clean out Level 3 venturi
throat and molded venturi
nozzle (do not use a paper
clip!)
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The brine elbow screen is plugged. • Remove and clean brine
elbow screen
Frequent Regeneration
Problem Reason Solution
1. The customer
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If customers previously owned an electric
• Explain to the customer how
does not
unit with timer based regeneration, they the Kinetico softener works.
understand
may not realize that Kinetico units can
Emphasize that regeneration
Kinetico units
regenerate at any time of the day or night is controlled by the
measurement of water use
rather than on an arbitrary
timed basis.
2. High water usage
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The customer may be using more water • Obtain a water-bill (if
than he realizes customer is on a city water
system) and determine how
much water should be used.
Average water consumption
is
75
gallons per day per
person.
3. The unit does
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Incorrectly labeled meter disc. Verify that
• Install the correct meter disc
regenerate too
the number of slots on the disc match the
frequently
number molded on the disc.
Rev. 08109 Kinetico Incorporated
+
Corporate Headquarters
+
Newbury. Ohio 44065
+
440-564-9111 Product No. 11160D
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