Faq List - Soundwin VoIP Voice Gateway User Manual

Appendix
A FAQ List
1. What is the default administrator password to login to the gateway?
A: By default, your default username is "admin", default password is "admin" to login to the router.
For security, you should modify the password to protect your gateway against hacker attacks.
2. I forgot the administrator password. What should I do?
A: Press the Reset button on the rear panel for over 5 seconds to reset all settings to default
values. Default username / password is admin / admin.
3. What is the default IP address of the router?
A: The default WAN IP address is 192.168.1.1 with subnet mask 255.255.255.0.
The default LAN IP address is 222.222.222.1 with subnet mask 255.255.255.0.
4. Why is it that I can ping to outside hosts, but not access Internet Web sites?
A: Check the DNS server settings on your PC. You should get the DNS servers settings from
your ISP. If your PC is running a DHCP client, remove any DNS IP address setting. As the router
will assign the DNS settings to the DHCP-client-enabled PC.
5. What is the maximum number of IP addresses that the DHCP server of the gateway can
assign to local PCs?
A: The built-in DHCP server can support 253 IP addresses for local network usage.
6. What is different [set to default] and [Factory set to default]?
A: Factory set to default, you must push RST button until 5 second, gateway will clear all your
setting, and let gateway Wan/Lan port become the factory default(192.168.1.1/222.222.222.1).
When you use setting to default by Web or telnet , it will clear all your setting, but the wan port
setting will be saved. If you remote the gateway, after set to default, you can login gateway again.
No reset the gateway wan port again.
7. What is the Flash?
1. PSTN Call from PSTN to Office PBX and dial the extension 102 go to Gateway
2. Call to Gateway of Home by Hotline.
3. Home user needs call transfer to extension number 101.
78