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Soundwin TG400 Series User Manual

Voip voice gateway
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TG400/TG800 Series
VOIP Voice Gateway
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Version: 2.0.1
Default Login Details
WAN IP Address: DHCP
LAN IP Address: http://222.222.222.1
User Name:
admin
Password:
admin

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Summary of Contents for Soundwin TG400 Series

  • Page 1 TG400/TG800 Series VOIP Voice Gateway Version: 2.0.1 Default Login Details WAN IP Address: DHCP LAN IP Address: http://222.222.222.1 User Name: admin Password: admin...

  • Page 2: Table Of Contents

    Preface ............................. 5 0.1 About this manual ......................5 0.2 Copyright ........................5 0.3 Trademark ........................5 0.4 Safety Instructions ......................5 0.5 Repair Warranty ......................5 Introduction ..........................6 1.1 Overview ......................... 6 1.2 Acronyms Table ....................... 6 1.3 Introduction ........................7 1.4 Front panel LED description .....................
  • Page 3 3.1.5 L2TP with WAN (Static, DHCP, PPPoE)................. 19 3.2 LAN interface ........................ 20 3.2.1 User list ........................20 3.3 Dynamic DDNS ......................21 3.4 QOS setting ........................22 3.5 NAT Mode / Bridge mode ....................22 SIP Setting ..........................23 4.1 SIP setting ........................
  • Page 4 5.2 Region Tone Setting ...................... 36 5.3 DSCP Setting ........................36 5.4 Voice Prompt ........................ 36 Maintenance........................... 38 6.1 System .......................... 38 6.1.1 Account Setting ......................38 6.1.2 Time Setting ....................... 38 6.2 Tool ..........................39 6.2.1 Backup / Restore ......................39 6.2.2 Firmware Upgrade ......................

  • Page 5: Preface

    Preface 0.1 About this manual This manual is intended to help users to the proper use of TG400/TG800 series VOIP voice gateway. The manual will be different based on the different firmware version, the latest content (specifications) subject to the original notice, if any content in this document is supposed to change without notice.

  • Page 6: Introduction

    Introduction TG400/TG800 Series VoIP Gateway (VOIP Gateway) and Call Manager (Call Manage) include low-to high-end Internet telephony overall solution. This article describes how to use the Voice Gateway (VOIP Gateway) and Call Manager (Call Manage). 1.1 Overview  Internet Telephony Gateway (VOIP Gateway) is a communication device that can be integrated analog phone, PSTN, or PBX trunk card/extension card.

  • Page 7: Introduction

    1.3 Introduction  combines VoIP and traditional analog phone  Support SIP VoIP protocol.  TG400 series: allow 4 SIP call TG800 series: allow 8 SIP call  equipped with basic 4-port IP sharing function Model FXS Port FXO port...
  • Page 8 Green light flashing registering Red light on SIP account registered failed If any account registered failed, it shows red light. P1 / P2 Green light on VoIP call using P3 / P4 Green light flashing VoIP / PSTN line rings Orange light on PSTN call using Waiting for network connection...

  • Page 9: Product Specifications

    Specifications TG400/TG800 provides many built-in server and series VOIP Gateway functions such as software, providing a convenient interface your VoIP network. linking to 1.5 Product Specifications  Support SIP protocols: SIP Registration and Digest Authentication Registration  NAT pass through: the function allowed TG400/TG800 series VOIP Gateway are able to support any NAT / firewall, the default setting is the same as NAT / firewall virtual device setting.

  • Page 10: Basic Specifications

    Remote management over the IP Network.  Backup and Restore Configuration file. 1.10 Basic Specifications  AC : TG400 series: AC100V-240V, DC12V/1.5A, 50/60 Hz, TG800 series: AC100V-240V, DC12V/2.5A, 50/60 Hz,  Temperature ： 0 °C ~40 °C (operation)  Humidity：90% non condensing ...

  • Page 11: Installation And Setting

    TG400/TG800 series VOIP Gateway packing contents TG400 series TG800 seris Adapter RG-45 cable User manual TG400 series packing contents TG400 series device RJ-45 cable AC adaptor (1.5 A) CD-Rom (user manual) TG800 series packing contents TG800 series device RJ-45 cable AC adaptor (2.5 A)

  • Page 12: Hardware Installation

    2.2 Hardware Installation TG400: TG800: item Connect interface Function FXS port connected to phone or PBX outbound card. FXO port connected to PBX inbound card or CO line Back up for life line support, it’s used for PSTN call if VOIP Call fails.
  • Page 13 TG400/TG800 series voip gateway internet setting 1. Time zone setting 2. LAN IP, subnet mask IP setting (please keep default setting if not necessary to change the IP)) 3. WAN internet setting WAN connection type, please choose your networking type Static IP (fixed IP, IP information provided by ISP) DHCP Client (distributing IP automatically) PPPoE (account / password provided by ISP)

  • Page 14: Network Setting

    Network setting 3.1 Internet WAN (Wide Area Network) is a network connection connecting one or more LANs together over some distance. For example, the means of connecting two office buildings separated by several kilometers would be referred to as a WAN connection. The size of a WAN and the number of distinct LANs connected to a WAN is not limited by any definition.

  • Page 15: Static Ip

    3.1.1 Static IP If you are a user with static IP address, please enter the IP address, subnet mask, default gateway and DNS servers, which are provided by your ISP (Internet Service Provider). Each IP address must be entered in the field of IP in the appropriate forms, which are four IP octets separated by points (XXXX).

  • Page 16: Dhcp Mode

    □IP Address: Check with your ISP provider. □Subnet Mask: Check with your ISP provider. □Default Gateway: Check with your ISP provider. □MTU size: MTU stands for Maximum Transmission Unit, the largest physical packet size, measured in bytes that a network can transmit. Any messages larger than the MTU are divided into smaller packets before being sent.

  • Page 17: Pppoe Mode

    □Name of service: it may be set by your own or blank □ MTU size: enter MTU (Maximum transmission unit) size (suggest set to default) □Assign DNS Dynamically: get DNS IP address WAN interface automatically (suggest use it) □ First DNA server, Second DNS server: Manually enter the domain name server WAN interface 3.1.3 PPPoE Mode Point-to-Point Protocol over Ethernet (PPPoE).

  • Page 18: Pptp With Wan (Static, Dhcp, Pppoe)

    □USER name: the user name provided by your ISP □user password: enter password provided by your ISP □Name of service: you may set up the name of service or blank □Type of connection: Continuous: will keep trying to connect internet while disconnect Connect on demand: will be set according to the idle time when connection Manual: connect or disconnect by manual □...

  • Page 19: L2Tp With Wan (Static, Dhcp, Pppoe)

    □PPTP Server IP Address: check with your VPN PPTP Server provider □PPTP User Name: PPTP Dial-in account □PPTP Password: PPTP Dial-in Password □PPTP MTU Size □Request MPPE Encryption □Remote LAN setting: select SIP Call by LAN IP Address or not 3.1.5 L2TP with WAN (Static, DHCP, PPPoE) Some ISPs provide DSL-based service and use L2TP with Static, DHCP or PPPoE to establish communication link with end-users.

  • Page 20: Lan Interface

    3.2 LAN interface The IP settings of the LAN (Local Area Network) interface for the device. These settings may be referred to as "private settings". You may change the LAN IP address if needed. The LAN IP address is private to your internal network and cannot be seen on the Internet. The default IP address is 222.222.222.1 with a subnet mask of 255.255.255.0.

  • Page 21: Dynamic Ddns

    3.3 Dynamic DDNS Maintenance of dynamic database of domain names, and the corresponding "Internet Protocol"(IP) address DNS: is a core Internet services, as domain names and IP addresses can be mapped to a distributed database, can make people more convenient access to the Internet, without having to remember that the machine can be directly read a string of IP How to use dynamic domain name service? From this web site you can register a new DDNS service account:...

  • Page 22: Qos Setting

    3.4 QOS setting When making a VoIP call, in order to ensure the voice bandwidth, the other connection will automatically reduce the transmission capacity You can set your Qos upload speed □Enable QoS: Enable/Disable the QoS service 3.5 NAT Mode / Bridge mode □...

  • Page 23: Sip Setting

    SIP Setting 4.1 SIP setting SIP is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP determines the end system to be used for the session, the communication media and media parameters, and the called party's desire to engage in the communication.
  • Page 24 □Represent Account: Representative number is used for PBX integration, one representative number for 4 port gateway or 8 port gateway is enough, but the account of these 4 port or 8 port can’t be independent. Need to apply account from System operators...

  • Page 25: Sip Advance Setting

    □Ring type: Ring by order: Each time starting from the line 1 and sequentially looking unoccupied line for ring Round Robin: Turn calls increased each cycle, ringing every user 4.1.2 SIP Advance Setting □SIP port number: Local SIP port number setting defaults: 5060 □Media Port Start: The starting range of RTP port.

  • Page 26: Codec

    Value gain: Reduce the network load, reduce the sound quality. □DTMF Transmit method: Select DTMF transmission format RFC2833, Sip info, In band. Default is RFC2833 □DTMF detection Sensitivity: Value gain: Sensitivity enhancement, more digit issue may happen, suitable for enlarge the item when dial short length number Value less: Lower sensitivity, less digit issue may happen, suitable for enlarge the item when dial the long length number.

  • Page 27: Call Feature

    4.2 Call Feature 4.2.1 Call Forward Setting You can setup the phone number you want to forward in this page. There are three type of Forward mode. You can choose Immediate Forward, Busy Forward, and No Answer Forward by click the icon. Immediate Forward: All incoming call will immediately forward to the number you entered.

  • Page 28: Do Not Disturb

    4.2.2 Do Not Disturb DND Setting: you can setup the DND Setting item to keep the device silence. You can choose Always or Enable or Disable. DND Always: All incoming call will be blocked until disable this feature. DND Enable: Set Enable and the device will be blocked during the time period. If the “From” time is large than the “To”...

  • Page 29: Hotline Setting

    □“Lead Number” is the leading digits of the call out dialing number. □“Min-Max Digits” has two text fields need filled: “Min Length” and “Max Length” is the min/max allowed length you can dial. □“Strip Digits Length” is the number of digits that will be stripped from beginning of the dialed number.

  • Page 30: Nat Traversal

    4.4 NAT Traversal STUN means Simple Traversal of UDP through NATs (Network Address Translation), it’s a protocol for assisting devices behind a NAT firewall or router with their packet routing. STUN enables a device to find out its public IP address and the type of NAT service its sitting behind.

  • Page 31: Advance Setting

    Advance setting 5.1 Phone setting 5.1.1 Common □ Call transfer: Set your call control keys, it starts to call transfer when phone hang up, default is “* 1” Dialing Parameter □Auto Dial Time: If no other number is being dialed within this interval, the TG400/TG800 series voip gateway will terminate this call.

  • Page 32: Loop Current Control

    is DSP, another is SLIC □Phone Out：You may adjust DSP chip to control output volume, rang from -32~31dB □Phone In：You may adjust DSP chip to control input volume, range from -32~31dB □FXS Tx：YOU may adjust SLIC chip to control output volume, range from 1~ 9 □FXS Rx：You may adjust SLIC chip to control the input volume, range from 1~9 5.1.3 Loop Current control...

  • Page 33: Flash Hook

    Telephone interface for each group can do loop current control. Adjust your current control for PBX or phone 5.1.5 Flash Hook The jitter buffer control is a shared data area where voice packets can be stored, collected, and sent to the voice shared Buffer in evenly spaced intervals. Modify in packets arrival time, called jitter, can occur because of network congestion, timing drift, or route changes.

  • Page 34: Slic Setting

    RTP on the network. Default is 6 □Flash Time Setting: Set Min / max storage Flash Time Setting 5.1.5 SLIC Setting The phone features adjustable impedance and voltage magnitude, in response to different countries in the phone system, the internal impedance of the phone in some countries there will be slight differences, it may cause the phone not working properly, please adjust the internal Impedance for your phone.

  • Page 35: Caller Id Setting

    5.1.7 Caller ID Setting Caller ID generation mode: support FSK_Bellcore, FSK_ETSI, FSK_BT and DTMF FSK Date and time synchronization: Enable FSK single sending date and time to show on phone screen FSK Date & Time Sync: Send FSK Date & Time to display device. Short Ring before Caller ID: Send short ring before caller ID.

  • Page 36: Region Tone Setting

    Dual Tone before Caller ID: Send Dual Tone before Caller ID. Caller ID prior First Ring: Send Caller ID before first ring. Caller ID DTMF Start Digit: Set Caller ID DTMF start digit. Caller ID DTMF END Digit: Set Caller ID DTMF end digit. 5.2 Region Tone Setting Country Tone Setting: adjust the tone frequency by country.
  • Page 37 When SIP register failed or Network failed, playing the Voice Prompt.

  • Page 38: Maintenance

    Maintenance 6.1 System 6.1.1 Account Setting Users can log in via the web interface by entering the username and password to view administration pages. Only the administrator account has permissions to change user account and password Default value: User name: guest, Password: guest Administrator name: admin, password: admin 6.1.2 Time Setting The TG400/TG800 series voip gateway set the date and time by using the Time Protocol (SNTP).

  • Page 39: Tool

    □Time Zone Select: Choose your time zone □NTP Server: Select NTP server. 6.2 Tool 6.2.1 Backup / Restore This page allows you save current settings to a file or reload the settings from the file which was saved previously. Besides, you could reset the current configuration to factory default. □Backup: click “Backup”...

  • Page 40: Firmware Upgrade

    6.2.2 Firmware Upgrade This page allows you upgrade the Access Point firmware to new version. Please note, do not power off the device during the upload because it may crash the system. Notice: It won’t change the system parameter you set when upgrading firmware, but better you save the system setting before upgrade firmware.

  • Page 41: Restart

    6.2.4 Restart Click “Restart” button to restart the device. For some reasons, the device is not responding correctly, if you want to restart the TG400/TG800 series voip gateway, you can just click the Restart button, than the VoIP equipment will reboot automatically. 6.3 Langue The TG400/TG800 series voip gateway support three language included English, Traditional Chinese and Simplified Chinese.

  • Page 42: Installation Structure

    Installation structure 7.1 Installation structure...

This manual is also suitable for:

Tg800 series

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