Soundwin VoIP Voice Gateway User Manual
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Soundwin VoIP Voice Gateway User Manual

Voip voice gateway
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User's Manual
– Version: 2.33 –

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Summary of Contents for Soundwin VoIP Voice Gateway

  • Page 1 User’s Manual – Version: 2.33 –...

  • Page 2: Table Of Contents

    Table of Contents TABLE OF CONTENTS PREFACES 0.1 A BOUT ANUAL 0.2 C OPYRIGHT ECLARATIONS 0.3 T RADEMARKS 0.4 S AFETY NSTRUCTIONS 0.5 W ARRANTY INTRODUCE 1.1 O VERVIEW 1.2 A CRONYMS ABLE 1.3 I NTRODUCTION 1.4 F LED I &...
  • Page 3 WIZARD FOR QUICK SETUP 3.1 WAN P ETUP 3.2 C ONFIGURING RIDGE SETTING 3.3 V IP C ROTOCOL ETUP GATEWAY SETTING 4.1 N ETWORK ONFIGURATION 4.1.1 WAN P ETUP 4.1.2 C LAN IP A DHCP S ONFIGURING DDRESS AND ERVER 4.1.3 V IRTUAL ERVER...
  • Page 4 J FXO A NSWER...

  • Page 5: About Thi

    PREFACES 0.1 About This Manual This manual is designed to assist users in using VoIP Gateway and Call Manager. Information in this document has been carefully checked for accuracy; however, no guarantee is given as to the correctness of the contents. The information contained in this document is subject to change without notice.

  • Page 6: Overview

    warranty. We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser.

  • Page 7: I Ntroduction

    control protocol) Session Initiation Protocol SLIC Subscriber Line Interface Circuit STUN Simple Traversal of UDP through Uniform Resource Identifier NATs Transmission Control Protocol User Datagram Protocol UPnP Universal Plug and Play VoIP Voice Over Internet Protocol 1.3 Introduction This VoIP Gateway provides a total solution for integrating voice-data network and PSTN. The L200 and S series gateway is low to high density port gateway which support SIP / H.323 VoIP Protocol.

  • Page 8: Front Panel

    S200 Series ( 2 analog lines gateways/ Embedded H.323 Gatekeepers/ Embedded Sip Proxy Servers) S200 √ √ SK200/SVR200 S201 √ √ SK201/SVR201 √ √ S202 SK202/SVR202 L200 Series ( 2 analog lines Gateways/embedded Gatekeepers/Sip Proxy Servers) √ √ L200 LK200/LVR200 L201 √...
  • Page 9 L200 Series: -L200 Series Gateway -LK200 Series Gateway building in H.323 Gatekeeper Software -LVR200 Series Gateway building in SIP Proxy Server Software 1.4.2 Front Panel LED and Container Descriptions L200(GW/GK/SVR) Series ------------------------------------------------------------------------------------ State Description ------------------------------------------------------------------------------------ 1. POWER ATA is power ON ATA is power Off ------------------------------------------------------------------------------------- 2.
  • Page 10 ------------------------------------------------------------------------------------ State Description ------------------------------------------------------------------------------------ 1. POWER GW is power ON GW is power Off ------------------------------------------------------------------------------------- 2. WAN port GW network connection established Flashing Data traffic on cable network Waiting for network connection ------------------------------------------------------------------------------------- 3. LAN port LAN is connected successfully Flashing Data is transmitting Ethernet not connected to PC -------------------------------------------------------------------------------------...
  • Page 11 LAN is connected successfully Flashing Data is transmitting Ethernet not connected to PC ------------------------------------------------------------------------------------- 5. FXS(Port) Telephone Set is On-Hook Flashing Ring Indication Telephone Set is Off-Hook ------------------------------------------------------------------------------------- 6. FXO(Port) Line is not enabled Line is busy ------------------------------------------------------------------------------------- 7. RES Button Push Push Button until 5 second Set to Factory Default -------------------------------------------------------------------------------------...
  • Page 12 Flashing Ring Indication Telephone Set is Off-Hook ------------------------------------------------------------------------------------- 6. FXO(Port) Line is not enabled Line is busy ------------------------------------------------------------------------------------- 6. LCD Panel System is Shutdown System is Up NOTE: System initialization will turn some LEDs ON for a few sec. When System Boot/Reboot , the Port LEDs will flash in turn for a few sec. 1.4.3 Rear Panel Descriptions L200(GW/GK/SVR) Series Item...
  • Page 13 S200/S400(GW/GK/SVR) Series & C400 Call Manager Item Port Description FXS(Foreign Exchange Station) Connect to Phone with RJ-11 (Black) analog line. FXS port was connected to your telephone sets, FAX, or Trunk Line of PBX. FXO(Foreign Exchange Office) Connect to PBX or CO line with RJ-11(Write) analog line.
  • Page 14 S800 (GW/GK/SVR) Series & C800 Call Manager Item Port Description FXS(Foreign Exchange Station) Connect to Phone with RJ-11 (Black) analog line. FXS port was connected to your telephone sets, FAX, or Trunk Line of PBX. FXO(Foreign Exchange Office) Connect to PBX or CO line with RJ-11(Write) analog line.
  • Page 15 SB800/S1600/S2400 Series Gateway Item Port Description Standard Telco 50 PIN It is a 50 pins RJ-21 connector for connecting to Connector (RJ-21) telephone patch pane RES(Reset button) The reset button, when pressed, resets the cable voice gateway without the need to unplug the power cord.

  • Page 16: Feature And

    1.5 Features and Specifications The L200 and S Series Gateways provide many built-in server and software features to provide a convenient comprehensive solution for your VoIP network 1.5.1 Gateway Features VoIP Key Features Both support SIP and H.323 protocols: SIP Registration and Digest Authentication and H.323 Gatekeeper Registration.

  • Page 17: Voip Gateway

    1.5.2 Embedded H.323 Gatekeeper Features 200 H.3232 endpoints scale: SK400 providing 250 H.323 endpoints to register. Register Security Policy: SK400 providing security setting on your H.323 VoIP network. This provides protection for VoIP calls and insures proper endpoint identification. Pre-Granted Endpoints: letting other gateways or H.323 endpoints which were not register to this embedded gatekeeper.
  • Page 18 STUN (RFC3489), ENUM (RFC 2916), RTP Payload for DTMF Digits (RFC2833), Outbound Proxy Support. LAN : Support Virtual Server, DHCP Server. WAN: Support PPPoE client, DHCP client, Fix IP Address, DDNS client. Network Address Translation: Providing build-in NAT router function. Smart QoS: Guarantee the voice bandwidth TOS:...

  • Page 19: Package Content

    Installation and Setup 2.1 Package Content Please check enclosed product and its accessories before installation. (Refer to the item number). These contents are from pre-released product. The contents for the final product might change a little bit. Appurtenances: Item Appurtenances Description CD-ROM CD Include in all product user manual and datasheet.

  • Page 20: L200/S200/S400 S

    2.1.1 L200 /S200/S400 Series Gateway & embedded Gatekeeper/ Sip Proxy Server The 2/4 Port packet contents: GW,GK,SVR(S200/ S400 Series) RJ-45 AC Power Adapter CD-Rom(User manual) 2.1.2 S800 Series Gateway & embedded Gatekeeper/ Sip Proxy Server The 8 Port packet contents: GW,GK,SVR(S800 Series) RJ-45 RS-232...

  • Page 21: Sb800/S1600/S2400 S

    2.1.3 SB800/S1600/S2400 Series High Density Gateway Patch Panel: The 8/16/24 Port packet contents: Gateway (SB800/S1600/S2400 Series) RJ-45 RS-232 AC Power Cable CD-Rom(User manual) Patch Panel(Option) 2.1.4 C400 Call Manager...

  • Page 22: I Nstallation

    Call Manager contents: Call Manager(C400/C800) RJ-45 RS-232(only C800) (X1) AC Power Adapter CD-Rom(User manual) Modular Duplex Jack Extension Cord X4 (C400) X8 (C800) 2.2 Installation Install Gateway 1 Connect the 12V DC IN to the power outlet with power adaptor. 2 Connect FXO to PSTN / PBX Extension Line.
  • Page 23 allows your GW to be connected to an Internet Access device, e.g. router, cable modem, ADSL modem, through a networking cable with RJ-45 connectors used on 10BaseT and 100BaseTX networks. LAN(Local Area Network) Connect to PC with Ethernet cable. 1 port allows your PC or Switch/Hub to be connected to the GW through a networking cable with RJ-45 connectors used on 10BaseT and 100BaseTX networks.

  • Page 24: F Actory D Efault Setting

    2.3 Setup There are 3 way to setting gateway - [Web User Interface] [Telnet] [Console] (Some Series modules have RS-232 console port like S800/SB800/S1600/S2400). 2.3.1 Factory Default setting WAN Port IP address : 192.168.1.1 LAN Port IP address : 222.222.222.1 LAN DHCP Server enable IP range: 222.222.222.51 ~ 222.222.222.100 VoIP Number(S200 Series) Port_1~Port_2 number:100,200 VoIP Number(S400 Series) Port_1~Port_4 number:100,200,300,400...
  • Page 25 5. Make connection(Bits Pre second:38400 Flow contact: None) 6. Input “Enter” and Show Welcome display. 7. Login, input the Password to login.(Password as the same as Access, default is admin) 8. Setting Gateway Configure like telnet mode (Setting Table following as Telnet Setting table) 2.3.3 Telnet Connect WAN/LAN port to Internet or PC and gateway at the same subnet.
  • Page 26 3. Input Password (Gateway Access password, Default: admin), If login successful, you will enter the welcome display. (1:Gateway Model 2:Firmware Version 3:Wan/Lan Status 4.DDNS Status 5:VoIP Status) 4. Gateway Telnet Setting Table, Use 1~9 a~z select setting, “ESC” is back setting. Item Setting Option Main...
  • Page 27 [1]Advanced Setup 1.Add Virtual Server ……3.Virtual Server 2.Delete Virtual Server [1]Advanced Setup 1.Change DDNS username ……4.Dynamic DNS 2.Change DDNS password 3.Change DDNS domain name 4.Change DNS server IP [1]Advanced Setup 1.Change web server port ……5.Network Management 2.Change telnet server port [1]Advanced Setup 1.Change VoIP Protocol to H.323 ……6.VoIP Basic...
  • Page 28 (3)Network Advance 1.Disable Smart QOS 2.Bandwidth Control 3.G.723 Bandwidth 4.G.729 Bandwidth 5.Set IP TOS [1]Advanced Setup 1.Change Port1 Hot Line Number ……9.Hot Line Setting 2.Change Port2 Hot Line Number…….(To your own port) [2] System Administration. 1.Save Configuration 2.Access Control 3.Set to Default 4.System Information 5.NTP Setting 6.Syslog Setting...
  • Page 29 (Your particular system will be different from the screen shown here.) Check that you have an Ethernet network card installed. If not, refer to the card manufacturer’s documentation and install the card and drivers. If your card is installed, 1. Click the Add button. The Select Network Component Type dialog box will open. The box will show four options: Client, Adapter, Protocol, and Service.
  • Page 30 Configuring the TCP/IP Protocol 1. On the Network dialog box Configuration card, select TCP/IP and then click Properties.” The TCP/IP Properties dialog box will open. 2. On the IP Address tab, click Obtain an IP address automatically. As the DHCP (Dynamic Host Configuration Protocol) server built into the router is enabled by default, your computer will get an IP address, subnet mask, and other related IP network settings from the router.
  • Page 31 Connecting to the Web Configuration via a Web Browser 1. Launch the Web browser(IE or Firefox). Enter http://222.222.222.1 into the browser Address window and press the Enter Key 2. An authentication dialog box will open. 3. If this is a first time setup of the router, type “admin” as the User Name and the Password field as “admin”.
  • Page 32 4. The Web Configuration Setup Main Menu will open. On the main page [Setup Wizard], [Advanced Setup] and [System Information] were displayed. Wizard for Quick Setup Wizard for Quick Setup gateway, After finishing the authentication, the Main menu will display 3 parts of configuration, please click “Wizard Setup”...
  • Page 33 Fixed IP User: If you are a leased line user with a fixed IP address, fill out the following items with the information provided by your ISP. IP Address: check with your ISP provider Netmask: check with your ISP provider Default Gateway: check with your ISP provider ADSL Dial-Up User (PPPoE Enable) Some ISPs provide DSL-based service and use PPPoE to establish communication link with...

  • Page 34: Configuring Nat Or Bridge Setting

    DHCP Client (Dynamic IP): Get WAN IP Address automatically IP Address: If you are connected to the Internet through a Cable modem line then a dynamic IP address will be assigned. 3.2 Configuring NAT or Bridge setting: Bridge Mode: Select S series Gateway as bridge. NAT mode: LAN IP Network Configuration IP Address: Private IP address for connecting to a local private network (Default: 222.222.222.51).

  • Page 35: Voip Call Protocol Setup

    3.3 VoIP Call Protocol Setup Step1 : Configure VoIP Call Signal Protocols : User could select H.323 or SIP Protocol, and click “select” Step2 : configure the numbering with phone/line ports. Phone Number (FXS): The representation number is the phone number of the telephone that is connected to Phone port.
  • Page 36 “Leading Number” is the leading digits of the dialing number. “Min Length” and “Max Length” is the min/max allowed length you can dial. “Strip Length” is the number of digits that will be stripped from beginning of the dialed number. “Prefix Number”...
  • Page 37 Advanced Setting Label Network Setup Label Sets/changes the WAN port Type like “Fixed IP”, “DHCP Client” WAN Setting or ”PPPoE”. Modifies the IP address of the LAN port and setting DHCP Server LAN Setting parameters. Remote user can access server such as Web or FTP at you local site Virtual Server via public IP address can be automatically redirected to local servers configured with private IP address.

  • Page 38: Network Configuration

    Management Label You can save configuration and restart the gateway with the default Save Configuration configuration or with the current running configuration. Access Control Users can Sets/changes the administrator password.. Set to Default You can restart the gateway with the default configuration. Backup/Restore User can backup the configuration file of Gateway to PC or Restore the Configuration...
  • Page 39 Static IP: You are a leased line user with a fixed IP address; fill out the following items with the information provided by your ISP. IP Address: check with your ISP provider Subnet mask: check with your ISP provider Default Gateway: check with your ISP provider PPPoE for ADSL Some ISPs provide DSL-based service and use PPPoE to establish communication link with end-users.
  • Page 40 IP Address: If you are connected to the Internet through a Cable modem line then a dynamic IP address will be assigned. (Note : WAN port display the IP address, Subnet Mask and Default gateway IP address if DHCP client is successful) 4.1.2 Configuring LAN IP Address and DHCP Server There are two kinds of network feature to configure: Bridge Mode and NAT Mode Bridge Mode:...
  • Page 41 users (PCs) on Yes: Enables the DHCP server. No: Disables the DHCP server. Start IP Address: Sets the start IP address of the IP address pool. End IP Address: Sets the end of IP address in the IP address pool. DNS Server IP Address: DNS stands for Domain Name System.
  • Page 42 dynamic IP addresses, such as those assigned by an ISP or other DHCP server. DDNS is popular with home network, who typically receive dynamic, frequently-changing IP addresses from their service provider. To use DDNS, one simply signs up with a provider and installs network software on their host to monitor its IP address.

  • Page 43: Voip Setup

    4.2 VoIP Setup Gateway support 2 VoIP protocol - H.323 / SIP, you can register to H.323 Gatekeeper or SIP proxy server. Gateway is not a softswitch, it only can use 1 VoIP protocol (SIP/H.323) at the same time! If you don’t register GK or Proxy server, you can make Peer to Peer call by IP address or domain name (Setting Dialing plan).
  • Page 44 FXS Number: The representation number is the phone number of the telephone that is connected to FXS port. FXO Number: FXO ports are connected to the extension ports of the PBX system or the PSTN line. They have a common Line Hunting Group Number. When this number is dialed, the Gateway system will find a free FXO line connected to PBX.
  • Page 45 H.323 Parameters Label Sets the unique name of this Gateway, that is communicated as part of H.323 ID H.323 messaging.. There are two gatekeeper address fields, one is primary, the other secondary. If this gateway does not want to register to any gatekeeper, Primary Gatekeeper just set value 0 to the primary gatekeeper address.
  • Page 46 H.323 VoIP Advanced Configuration There are many H.323, VoIP, Codec and other more detail Setting, you can set in “Advance Setting”. For SIP and H.323, there are a little different in advance setting. There are 3 different parts to setting about VoIP, Telephone and network. [Advance Setting] Item Description...
  • Page 47 phone set. The H.323 call signaling part could be connected or alerting during this ringing period. If this selection is enabled, the H.323 signaling part is connected during the ringing period. The benefit of this situation is that the remote side could hear the status of the specific port.
  • Page 48 Item Description Silence Compression: If this function is enabled, when silence is occurred for a period of (VAD) time, no data will be sent across the network during this period in order to save bandwidth. (If you use Asterisk, please disable Silence Compression, it maybe make you call disconnect.) Voice Codec option: The Codec is used to compress the voice signal into data...
  • Page 49 other Option. FXO Ringer Voltage Sometime you use FXO connect to PSTN/PBX can’t be pick up Threshold: the call. PSTN/PBX can’t detection FXO voltage, you can adjust this function. Default is low.( Low : 16.5 Vrms Medium: 24 Vrms High: 49.5 Vrms) FXO Ringer Voltage Some vendor’s PBX generates the leakage voltage from filter:...
  • Page 50 [Network Advance] Item Description Smart-QoS: If this function is enabled, when VoIP call is occurred, the other data will be automatically reduced traffic which across the internet in order to guarantee the voice bandwidth. Bandwidth control: You can configure your bandwidth what the Max byte of download and upload of ADSL modem rate.
  • Page 51 4.2.2 SIP Setup Gateway SIP support SIP(RFC3261), SDP(RFC2327), RFC2833, STUN(RFC3489), Symmetric RTP, outbound proxy, ENUM(RFC2916),and RTP/RTCP.SIP NAT pass through Function can support 80% NAT/Firewall that you don’t setting DMZ/Virtual server in router or Firewall. 1. Select “SIP Protocol” 2. SIP number / account (username) and Password Setting: Please fill out the SIP account including username / password from ITSP.
  • Page 52 SIP Hunting Table: This allows gateway can answer SIP call from internet by Hunting. For example: Port 2-7 are hunting for the Port 1 SIP account. When port 1 are on call, the other one SIP call from internet will ring port 2.S200/400/800 Series hunting table is use click box. 3.
  • Page 53 4. If your gateway under the NAT/Firewall, you should setting different NAT Pass function. if you setting STUN/Outbound Proxy, you should have a STUN/Outbound proxy server. If they can’t pass NAT or one way talk happen, try to open “DMZ” and virtual server “5060” port in router. Symmetric RTP: default use Nat pass function.
  • Page 54 signal. RFC2833 Payload: Adjust RFC2833 DTMF payload value, range from 96 to 127, default is 101. FAX Mode Option: T.30/T.38 real-time FAX compliant Voice/FAX auto-switch. The T.38 is a “Real Time Group 3 Fax Communication over IP network” format. That’s meaning it’s a protocol for Fax over IP. You have to enable this function (T.38 mode isn’t support all gateway, different band use T.38 have a little change, it maybe let T.38 FAX Error)
  • Page 55 Item Description Silence Compression: If this function is enabled, when silence is occurred for a period of (VAD) time, no data will be sent across the network during this period in order to save bandwidth. (If you use Asterisk, please disable Silence Compression, it maybe make you call disconnect.) The Codec is used to compress the voice signal into data Voice Codec option:...
  • Page 56 FXO Transmit Hybrid: ECHO cancellation adjust, 3 mode setting to solve ECHO problem, default is Mode 1. If you have echo problem, try to select other Option. FXO Ringer Voltage Sometime you use FXO connect to PSTN/PBX can’t be pick up the call.
  • Page 57 [Network Advance] Item Description Smart-QoS: If this function is enabled, when VoIP call is occurred, the other data will be automatically reduced traffic which across the internet in order to guarantee the voice bandwidth. Bandwidth control: You can configure your bandwidth what the Max byte of download and upload of ADSL modem rate.
  • Page 58 In the “Outgoing Dial Plan Configurations” settings: Maximum Entries : 50 “Outbound number” is the leading digits of the call out dialing number. “Length of Number” has two text fields need filled: “Min Length” and “Max Length” is the min/max allowed length you can dial. “Delete Length”...
  • Page 59 “Inbound number” is the leading digits of the dialing number. “Length of Number“ has two text fields need filled: “Min Length” and “Max Length” is the min/max allowed length you can dial. “Delete Length” is the number of digits that will be stripped from beginning of the dialed number.
  • Page 60 Example3: Termination Call to FXO for One-Shoot Call Port 1: FXO was connected to PSTN (area code is 81xxxxxxxx). H.323 (SIP) leading number “081x”incoming, and delete the first one digit “0”, and call to PSTN number. Example4: Termination Call to FXO Port 1: FXS Port 1: FXO was connected to PSTN (area code is 92xxxxxxxx).
  • Page 61 Port Status: Each of port show status table. you can view all port status. like on/off hook , caller/callee IP, duration , and packet loss. (SB800/S1600/S2400 Series can change page to view all ports) Port Status Display : This selection will display concurrent call status of this Gateway. The status information of each voice channel includes codec, dialing number and destination IP address.
  • Page 62 4.3 SIP Proxy Server (SVR) Setup The SVR200/SVR400/SVR800 Series, a Hybrid SIP Proxy Server, registers and authenticates users, and routes calls between user agents. With SVR400/SVR200/SVR800 Series SIP Server, you can use SIP Agents, SIP soft phones, and SIP Gateways for VoIP communications. The SVR400/SVR200/SVR800 Series also provide Trunk Route capability to call Least Cost Route to ITSP or PSTN line.
  • Page 63 2. Setting Proxy Parameter Register Expired Time(seconds): This field sets how long an entry remains registered with the SIP register server. The register server can use a different time period. The Gateway sends another registration request after half of this configured time period has expired. SIP Server Port: Setting the Proxy service Port, default port is 5060.
  • Page 64 Enable/Disable MD5 Authentication: If you want to UA registered SVR have Authentication, Enable this option. Add Username/Password: Add Username / Password for Authentication. (Max 250 username / password and Max username/password is 30 digit) 4. If you want to view gateway registered information, select “Register UA” option. 5.
  • Page 65 7. If you want to register Multi-SIP Proxy Server, select “trunk” option. ITSP Trunk: There are 4 trunk lines for user t configure. Each trunk have two types: A. ITSP registering: This SVR can register to another one ITSP Proxy Server for call international calls to save the call cost.
  • Page 66 Termination Trunk: Setting the Proxy service Port, default port is 5060. This SVR can route the calls to terminate gateway for call termination. 8. If you want to set Dialing Rule for Call Routing, select “Outgoing Dial Rule” option. Outgoing Dial Rule Setting: SVR can register to another one ITSP Proxy Server for call international calls to save the call cost.
  • Page 67 Least Cost Trunk Route: SVR200 / SVR 400 /SVR 800 series provide 4 Trunk Route Setting for Off-Net call to ITSP or Termination Gateway. (SVR series can subscribe to most 4 Service provider) For example, you can send all international calls through 4 different ITSP by the least call rate. The feature can select the most effective service provider by call route rule setting.
  • Page 68 3. Setting simple security, if you want to gateway authentication before registered, you can use this function. Gateway IP address: Input you allow registered gateway IP address, if gateway not in this IP address, they can’t registered. H.323 ID: Input H.323 ID for Authentication, gateway must send H.323 ID to GK check, H.323 ID just like “Password”.
  • Page 69 6. You can let GK to call other gateway without registered, setting in Pre-granted GW option. MAX setting 20 gateway. Gateway IP Address: Input you want to call without registered Gateway IP address Phone number: Input that gateway call phone number. 7.

  • Page 70: Call Manager

    4.5 Call Manager Call Manager is used to determine which mode your dial calls will go through by two methods to achieve, PSTN or VoIP. You can manually press Switch Key to switch the mode or simply set up the dial plan to let the rules judge the mode automatically. The setting of Call Manager is under [VoIP Setup] ->...
  • Page 71 4.6 System Administrator You can setting other gateway setting, like gateway time, Syslog that send CDR information to Syslog server, backup and restore configuration. 4.6.1 Save Configuration and Reboot Save Configuration and Reboot” Click “ to save configuration and begin to restart. (When you set done, select “Reboot”...
  • Page 72 For security reasons, we strongly recommend that you set an administrator. password for the router. On first setup the router requires no password. If you don’t set a password the router is open and can be logged into and settings changed by any user from the local network or the Internet.
  • Page 73 4.6.5 System Information Display Function Click System Information Display to open the Online Status page. In the example, on the following page, both PPPoE connection is up on the WAN interface, H323 Status, MAC address, Register Status, etc…. 4.6.6 SNTP Setting Function Click SNTP Setting to open the Online Status page.
  • Page 74 4.6.7 Syslog Setting Function Use Syslog server to record your Gateway log file. you can setting you syslog server IP address for this function. Syslog information include the CDR source! 4.6.7 Capture Packets Function Use “Capturer Packets” to record Gateway packets. You can start and stop the capture then save the file to PC Use the Ethereal Tool (www.ethereal.com) to analyze the packets.
  • Page 75 4.7 Update firmware(For Gateway & GK & SVR) Gateway can upgrade Firmware via FTP, update firmware can add new function or fix some bug. If your gateway works fine, you don’t need update any new firmware. The new firmware maybe let your gateway not stable. you can get the last version firmware on our web site or send support mail to us, we will mail firmware to you.
  • Page 76 Please input IP address of FTP server like as : 61.218.109.83 Username : share Passswd : 19730809 Imagename: s400.271 Upgrade (y/n) : y , then will write the firmware to flash. (In different module or firmware , maybe have different change) After writing flash, Please reboot the Gateway.
  • Page 77 If the VoIP Gateway is in remote site, please use WEB configuration to set to default. Soundwin Network, Inc. - Headquarters 10F-4, No. 295, Sec. 2, Guangfu Rd., Hsinchu City, Taiwan Tel: +886-3-5733113...
  • Page 78 Appendix A FAQ List 1. What is the default administrator password to login to the gateway? A: By default, your default username is “admin”, default password is “admin” to login to the router. For security, you should modify the password to protect your gateway against hacker attacks. 2.
  • Page 79 Dial Flash and Gateway FXS detect and generate the Flash to PBX in Office. Flash is mean on-hook and off-hook fast switch, on-hook and off-hook duration. It usually use on PBX system, in place of transfer function key. 8. Why can I call out when the gateway under the NAT? A: VoIP product almost have NAT Pass through problem.
  • Page 80 B SIP Setting VoIPBuster VoIPBuster Service Using Soundwin VoIP Gateway The Soundwin S200/S400/S800/SB800/S1600/S2400 VoIP Gateway can register to VoIPBuster (http://www.voipbuster.com) VoIP service by SIP protocol and also can call SIP calls by VoIPbuster (http://www.voipbuster.com) service. Gateway Setting 1. VoIPBuster SIP Proxy Server : sip.voipbuster.com / 5060 2.
  • Page 81 How to dial the call? 00 - country code – area code For example soundwin company phone number is +886-35733113, the dial number is 0088635733113 VoIPBuster Provides Free Land Line (Fixed Line) Calls...
  • Page 82 C Answer supervision This is designed to help explain and resolve issues of answer supervision from a switch or PSTN provider that could result in billing for termination calls. Gateway provides 2 Types of Answer Supervision: 1. Loop-Start Reverse Battery, Reverse battery (also called Polarity Reverse) is when the PSTN provider reverses the polarity of the battery voltage, for both answer supervision and disconnect supervision.
  • Page 83 PSTN Line was not support Polarity Reverse: The gateway can send the 200 OK SIP signals to Billing System of ITSP, after the user pick up the Phone and detect the voice. The gateway can send the 200 BYE SIP signals to Billing System of ITSP, after the user hang up the Phone and detect the hang up voice.
  • Page 84 D Sip Speeds call Speed Call Concept: Cut your phone number down to fewer digit dialing! Life is moving fast - you've got to dial fast. Now you can with Speed Dial. Dial the people you call most with just dialing fewer digits instead of dialing the full phone number. SIP Register Mode Example: Gateway registers to sip proxy server: service.sip.com What's even better is that you can customize and manage your speed dial phone numbers in...
  • Page 85 The destination IP address is the domain name of sip proxy server Example 3: you want to dial 999 instead of 810-86111222333 The destination IP address is the domain name of sip proxy server...
  • Page 86 E Interoperability List Gatekeeper GnuGK openH323 Radvision ProLab GateKeeper Simulator, Version 1.0, October 2001 Clarent Gatekeeper MediaDigm-SureKeepe Lucent -i Merge GK SIP Proxy Server Vovida SIP Proxy Server SER (SIP Express Router) Party SIP ServerV0.5.0 Clarent SIP server Asterisk 0.5.0 SXi SIP server Gateway: Welltek 2~8 port GW...
  • Page 87 F RJ21 (Telco 50) Cable and Patch Panel Install 1. General Description Depend on customer’s requirement, there are two kinds of accessories of FXS/FXO wiring for SB800 / S1600 / S2400 series: RJ21 (Telco 50) cable only and RJ21 cable with patch panel.
  • Page 88 Pair 21 Pair 22 Pair 23 Pair 24 Pair 25 Wire 41 Wire 42 Wire 43 Wire 44 Wire 45 Wire 46 Wire 47 Wire 48 Wire 49 Wire 50 Blue- Purple - Orange- Purple - Green- Purple - Brown- Purple - Gray- Purple-...
  • Page 89 install Introduce: SB800/S1600/S2400 series, according to different module board and motherboard combine to 8/16/24 port high level gateway. The module board and types are as follows: Motherboard Module_1 Module_2 Type SB800 M800 S1600 SB800 M800 M800 S2400 SB804 M804 S1608 SB804 M804 M804...
  • Page 90 M80x module will enclose 5 regular posts while producing the goods. Please pay attention to the position of the triangular mark on the module d.)Module 1 (the 9~6th port of FXS/ FXO) Must be put in the extension 1 area. Please insert in the extension 1 area of regular posts 5 inside in a regular hole.
  • Page 91 f.)To the module 2 (17th ~ 24th FXS/FXO port), repeat step d and e are installed by finishing in the expanding area. g.) Open power at this moment, type shown in LCD can know module correct to install.
  • Page 92 h.)Put back to the top cover, lock all screws of the top cover. Module is installed and finished. H Gateway value Setting Phone Volume / Line Volume Supports user can set DSP volume. FXO TX /RX Gain...
  • Page 93 Supports multiple levels of gain and attenuation for the transmit and receive paths of DAA. 1. The FXO tx gain enable gain or attenuation in 1 dB increments for the transmit from DAA site outgoing PSTN site. 2. The FXO rx gain enable gain or attenuation in 1 dB increments for the receive from PSTN site incoming DAA site.
  • Page 94 Scenario 2: SVR and Gateway Setting Part 1: SVR Setting...
  • Page 95 Step_1: Setting SVR Ports Number that is gateway (SVR) port 1~4.If there are other gateway registered on SVR, you can call SVR port number (100~400), or call other gateway registered number. For example, your have a gateway registered SVR number is 1001, you can call 1001 to SVR port 1 (100), or use SVR port 1(100) to call gateway 1001.
  • Page 96 Setp_3: In Proxy Parameter setting, You can set SVR Port and registered time. For example, in this setting Port is 6000 and registered Expired 900 second. Default Proxy port is 5060. Step_4: Setting Authentication, add account. For example, in this setting, you can Enable/Disable authentication, if you don’t use authentication, every gateway can registered SVR.
  • Page 97 Part 2: Gateway Setting Step_1: Setting Gateway Port Number, If your SVR use MD5 authentication, you must input Username/Password that on SVR authentication table to register SVR. Step_2: Input Server information. For example, red line cycle is must input field. Input SVR IP address or domain name, Register Interval time setting as the same as SVR registered Expired time.
  • Page 98 After Setting Gateway and SVR, If your setting is right, you can call each other. you can see all registered UA and number on SVR. Scenario 3: SIP or H.323 Direct call Setting H.323/SIP How to Setting Peer to Peer mode: -Environment Setting for Demo- Two Gateway (2/4/8/16/24 port) Gateway Setting...
  • Page 99 protocol SIP/H.323 both of the gateway. If you want to use different band gateway, please check the other band gateway have support Dialing Plan, we don’t premise all of other band gateway can complete support P2P mode., Setp_1:Select SIP/H.323 and setting Number 1.
  • Page 100 For Gateway_1 Setting 1. Choose “Dialing plan” and Setting Outgoing Dial plan. 2. Setting dial plan just like picture for demo.”20x” the “x” mean wild card , it can be one of “0~9” number. And length “3~3”, when you input 3 number and the call will be made. Destination is the Gateway_2 IP address.
  • Page 101 J FXO Answer Mode FXO Answer Mode Setting FXO Answer Mode Concept: When user calls the PSTN line which was connected with the FXO port, there are three answer mode for user to configure. 7. Ringing Answer Mode (Default Setting): FXO answer the call once the ring coming from PSTN line.
  • Page 102 3. When the phone was picked up, the remote SIP Gateway sends “SIP 200 OK” signal to FXO port. 4. Once FXO port receive the “SIP 200 OK” signal, FXO port would off-hook to answer the PSTN call. Case C: “Hot Line Number”...
  • Page 103 Case C: “Hot Line Number” was setting and the Hot line number was assigned to another FXS port in same Gateway. 1. When the call com from PSTN to FXO, FXO start the Hot line dialing to FXS port. 2. The phone start ring. 3.

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