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Soundwin L201 User Manual

Voip gateway
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L201 Voip Gateway
User's Manual
– Version: 2.33 –

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Summary of Contents for Soundwin L201

  • Page 1 L201 Voip Gateway User’s Manual – Version: 2.33 –...
  • Page 2 Table of Contents TABLE OF CONTENTS PREFACES INTRODUCE INSTALLATION AND SETUP...
  • Page 3 WIZARD FOR QUICK SETUP GATEWAY SETTING APPENDIX...
  • Page 5 This manual is designed to assist users in using the VoIP Gateway. Information in this document has been carefully checked for accuracy; however, no guarantee is given as to the correctness of the contents. The information contained in this document is subject to change without notice.
  • Page 6 warranty. We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser.
  • Page 7 control protocol) Session Initiation Protocol SLIC Subscriber Line Interface Circuit STUN Simple Traversal of UDP through Uniform Resource Identifier NATs Transmission Control Protocol User Datagram Protocol UPnP Universal Plug and Play VoIP Voice Over Internet Protocol This VoIP Gateway provides a total solution for integrating voice-data network and PSTN. The L200 gateway is a low to high density port gateway which support SIP / H.323 VoIP Protocol.
  • Page 8 L200(GW/GK/SVR) Series ------------------------------------------------------------------------------------ State Description ------------------------------------------------------------------------------------ 1. POWER ATA is power ON ATA is power Off ------------------------------------------------------------------------------------- 2. WAN port ATA network connection established Flashing Data traffic on cable network Waiting for network connection ------------------------------------------------------------------------------------- 3. LAN port LAN is connected successfully Flashing Data is transmitting Ethernet not connected to PC...
  • Page 9 Item Port Description FXS(Foreign Exchange Station) FXS port can be connected to analog telephone sets or Trunk Line of PBX. FXO(Foreign Exchange Office) Can be Connected to PBX or CO line with RJ-11 analog line. FXO port can be connected to the extension port of a PBX or directly connected to a PSTN line of carrier.

  • Page 10: Installation And Setup

    The L200 Series Gateways provide many built-in server and software features to provide a convenient comprehensive solution for your VoIP network VoIP Key Features Both support SIP and H.323 protocols: SIP Registration and Digest Authentication and H.323 Gatekeeper Registration. Single Number / Account for multiple ports. Smart VoIP call Dialing Book: VoIP call Book could provide any application VoIP call to any type destination (Domain name / IP address, PSTN or PBX) or hunting number setting.
  • Page 11 Please check enclosed product and its accessories before installation. The 2/4 Port packet contents: RJ-45 AC Power Adapter CD-Rom(User manual) Install Gateway 1 Connect the 12V DC IN to the power outlet with power adaptor. 2 Connect FXO to PSTN / PBX Extension Line. 3 Connect FXS to a telephone jack with the RJ-11 analog cable (Phone / PBX Trunk Line.) Connecting to a PC: 1 Connect the Ethernet cable (with RJ-45 connector) to any LAN port.
  • Page 12 Port Description FXS(Foreign Exchange Station) FXS port can be connected to analog telephone sets or Trunk Line of PBX. FXO(Foreign Exchange Office) Can be Connected to PBX or CO line with RJ-11 analog line. FXO port can be connected to the extension port of a PBX or directly connected to a PSTN line of carrier.
  • Page 13 allows your GW to be connected to an Internet Access device, e.g. router, cable modem, ADSL modem, through a networking cable with RJ-45 connectors used on 10BaseT and 100BaseTX networks. LAN(Local Area Network) Connect to PC with Ethernet cable. 1 port allows your PC or Switch/Hub to be connected to the GW through a networking cable with RJ-45 connectors used on 10BaseT and 100BaseTX networks.
  • Page 14 There are 2 ways to setup the gateway - [Web User Interface] or [Telnet] WAN Port IP address : 192.168.1.1 LAN Port IP address : 222.222.222.1 LAN DHCP Server enable IP range: 222.222.222.51 ~ 222.222.222.100 VoIP Number(S200 Series) Port_1~Port_2 number:100,200 VoIP default setting was H.323 signal protocol, Direct Mode, Fast-Start and G.723 codec.
  • Page 15 3. Input Password (Gateway Access password, Default: admin), If login successful, you will enter the welcome display. (1:Gateway Model 2:Firmware Version 3:Wan/Lan Status 4.DDNS Status 5:VoIP Status) 4. Gateway Telnet Setting Table, Use 1~9 a~z select setting, “ESC” is back setting. Item Setting Option Main...
  • Page 16 [1]Advanced Setup 1.Add Virtual Server ……3.Virtual Server 2.Delete Virtual Server 1.Change DDNS username [1]Advanced Setup ……4.Dynamic DNS 2.Change DDNS password 3.Change DDNS domain name 4.Change DNS server IP [1]Advanced Setup 1.Change web server port ……5.Network Management 2.Change telnet server port [1]Advanced Setup 1.Change VoIP Protocol to H.323 ……6.VoIP Basic...
  • Page 17 (3)Network Advance 1.Disable Smart QOS 2.Bandwidth Control 3.G.723 Bandwidth 4.G.729 Bandwidth 5.Set IP TOS [1]Advanced Setup 1.Change Port1 Hot Line Number ……9.Hot Line Setting 2.Change Port2 Hot Line Number…….(To your own port) [2] System Administration. 1.Save Configuration 2.Access Control 3.Set to Default 4.System Information 5.NTP Setting 6.Syslog Setting...
  • Page 18 (Your particular system will be different from the screen shown here.) Check that you have an Ethernet network card installed. If not, refer to the card manufacturer’s documentation and install the card and drivers. If your card is installed, 1. Click the Add button. The Select Network Component Type dialog box will open. The box will show four options: Client, Adapter, Protocol, and Service.
  • Page 19 Configuring the TCP/IP Protocol 1. On the Network dialog box Configuration card, select TCP/IP and then click Properties.” The TCP/IP Properties dialog box will open. 2. On the IP Address tab, click Obtain an IP address automatically. As the DHCP (Dynamic Host Configuration Protocol) server built into the router is enabled by default, your computer will get an IP address, subnet mask, and other related IP network settings from the router.
  • Page 20 Connecting to the Web Configuration via a Web Browser 1. Launch the Web browser(IE or Firefox). Enter http://222.222.222.1 into the browser Address window and press the Enter Key 2. An authentication dialog box will open. 3. If this is a first time setup of the router, type “admin” as the User Name and the Password field as “admin”.
  • Page 21 4. The Web Configuration Setup Main Menu will open. On the main page [Setup Wizard], [Advanced Setup] and [System Information] were displayed. Wizard for Quick Setup Wizard for Quick Setup gateway, After finishing the authentication, the Main menu will display 3 parts of configuration, please click “Wizard Setup”...
  • Page 22 Fixed IP User: If you are a leased line user with a fixed IP address, fill out the following items with the information provided by your ISP. IP Address: check with your ISP provider Netmask: check with your ISP provider Default Gateway: check with your ISP provider ADSL Dial-Up User (PPPoE Enable) Some ISPs provide DSL-based service and use PPPoE to establish communication link with...
  • Page 23 DHCP Client (Dynamic IP): Get WAN IP Address automatically IP Address: If you are connected to the Internet through a Cable modem line then a dynamic IP address will be assigned. Bridge Mode: Select S series Gateway as bridge. NAT mode: LAN IP Network Configuration IP Address: Private IP address for connecting to a local private network (Default: 222.222.222.51).
  • Page 24 Step1 : Configure VoIP Call Signal Protocols : User could select H.323 or SIP Protocol, and click “select” Step2 : configure the numbering with phone/line ports. Phone Number (FXS): The representation number is the phone number of the telephone that is connected to Phone port. Line Number (FXO): Line ports are connected to the extension ports of the PBX system or the PSTN line.

  • Page 25: Gateway Setting

    “Leading Number” is the leading digits of the dialing number. “Min Length” and “Max Length” is the min/max allowed length you can dial. “Strip Length” is the number of digits that will be stripped from beginning of the dialed number. “Prefix Number”...
  • Page 26 Advanced Setting Label Network Setup Label Sets/changes the WAN port Type like “Fixed IP”, “DHCP Client” WAN Setting or ”PPPoE”. Modifies the IP address of the LAN port and setting DHCP Server LAN Setting parameters. Remote user can access server such as Web or FTP at you local site Virtual Server via public IP address can be automatically redirected to local servers configured with private IP address.
  • Page 27 Management Label You can save configuration and restart the gateway with the default Save Configuration configuration or with the current running configuration. Access Control Users can Sets/changes the administrator password.. Set to Default You can restart the gateway with the default configuration. Backup/Restore User can backup the configuration file of Gateway to PC or Restore the Configuration...
  • Page 28 Static IP: You are a leased line user with a fixed IP address; fill out the following items with the information provided by your ISP. IP Address: check with your ISP provider Subnet mask: check with your ISP provider Default Gateway: check with your ISP provider PPPoE for ADSL Some ISPs provide DSL-based service and use PPPoE to establish communication link with end-users.
  • Page 29 IP Address: If you are connected to the Internet through a Cable modem line then a dynamic IP address will be assigned. (Note : WAN port display the IP address, Subnet Mask and Default gateway IP address if DHCP client is successful) There are two kinds of network feature to configure: Bridge Mode and NAT Mode Bridge Mode: Select this Gateway as Bridge.
  • Page 30 users (PCs) on Yes: Enables the DHCP server. No: Disables the DHCP server. Start IP Address: Sets the start IP address of the IP address pool. End IP Address: Sets the end of IP address in the IP address pool. DNS Server IP Address: DNS stands for Domain Name System.
  • Page 31 dynamic IP addresses, such as those assigned by an ISP or other DHCP server. DDNS is popular with home network, who typically receive dynamic, frequently-changing IP addresses from their service provider. To use DDNS, one simply signs up with a provider and installs network software on their host to monitor its IP address.
  • Page 32 Gateway support 2 VoIP protocol - H.323 / SIP, you can register to H.323 Gatekeeper or SIP proxy server. Gateway is not a softswitch, it only can use 1 VoIP protocol (SIP/H.323) at the same time! If you don’t register GK or Proxy server, you can make Peer to Peer call by IP address or domain name (Setting Dialing plan).
  • Page 33 FXS Number: The representation number is the phone number of the telephone that is connected to FXS port. FXO Number: FXO ports are connected to the extension ports of the PBX system or the PSTN line. They have a common Line Hunting Group Number. When this number is dialed, the Gateway system will find a free FXO line connected to PBX.
  • Page 34 H.323 Parameters Label Sets the unique name of this Gateway, that is communicated as part of H.323 ID H.323 messaging.. There are two gatekeeper address fields, one is primary, the other secondary. If this gateway does not want to register to any gatekeeper, Primary Gatekeeper just set value 0 to the primary gatekeeper address.
  • Page 35 H.323 VoIP Advanced Configuration There are many H.323, VoIP, Codec and other more detail Setting, you can set in “Advance Setting”. For SIP and H.323, there are a little different in advance setting. There are 3 different parts to setting about VoIP, Telephone and network. [Advance Setting] Item Description...
  • Page 36 phone set. The H.323 call signaling part could be connected or alerting during this ringing period. If this selection is enabled, the H.323 signaling part is connected during the ringing period. The benefit of this situation is that the remote side could hear the status of the specific port.
  • Page 37 Item Description If this function is enabled, when silence is occurred for a period of Silence Compression: (VAD) time, no data will be sent across the network during this period in order to save bandwidth. (If you use Asterisk, please disable Silence Compression, it maybe make you call disconnect.) Voice Codec option: The Codec is used to compress the voice signal into data...
  • Page 38 other Option. Sometime you use FXO connect to PSTN/PBX can’t be pick up FXO Ringer Voltage Threshold: the call. PSTN/PBX can’t detection FXO voltage, you can adjust this function. Default is low.( Low : 16.5 Vrms Medium: 24 Vrms High: 49.5 Vrms) FXO Ringer Voltage Some vendor’s PBX generates the leakage voltage from filter:...
  • Page 39 [Network Advance] Item Description If this function is enabled, when VoIP call is occurred, the other Smart-QoS: data will be automatically reduced traffic which across the internet in order to guarantee the voice bandwidth. Bandwidth control: You can configure your bandwidth what the Max byte of download and upload of ADSL modem rate.
  • Page 40 Gateway SIP support SIP(RFC3261), SDP(RFC2327), RFC2833, STUN(RFC3489), Symmetric RTP, outbound proxy, ENUM(RFC2916),and RTP/RTCP.SIP NAT pass through Function can support 80% NAT/Firewall that you don’t setting DMZ/Virtual server in router or Firewall. 1. Select “SIP Protocol” 2. SIP number / account (username) and Password Setting: Please fill out the SIP account including username / password from ITSP.
  • Page 41 SIP Hunting Table: This allows gateway can answer SIP call from internet by Hunting. For example: Port 2-7 are hunting for the Port 1 SIP account. When port 1 are on call, the other one SIP call from internet will ring port 2.S200/400/800 Series hunting table is use click box. 3.
  • Page 42 4. If your gateway under the NAT/Firewall, you should setting different NAT Pass function. if you setting STUN/Outbound Proxy, you should have a STUN/Outbound proxy server. If they can’t pass NAT or one way talk happen, try to open “DMZ” and virtual server “5060” port in router. Symmetric RTP: default use Nat pass function.
  • Page 43 signal. Adjust RFC2833 DTMF payload value, range from 96 to 127, default RFC2833 Payload: is 101. FAX Mode Option: T.30/T.38 real-time FAX compliant Voice/FAX auto-switch. The T.38 is a “Real Time Group 3 Fax Communication over IP network” format. That’s meaning it’s a protocol for Fax over IP. You have to enable this function (T.38 mode isn’t support all gateway, different band use T.38 have a little change, it maybe let T.38 FAX Error)
  • Page 44 Item Description Silence Compression: If this function is enabled, when silence is occurred for a period of (VAD) time, no data will be sent across the network during this period in order to save bandwidth. (If you use Asterisk, please disable Silence Compression, it maybe make you call disconnect.) Voice Codec option: The Codec is used to compress the voice signal into data...
  • Page 45 FXO Transmit Hybrid: ECHO cancellation adjust, 3 mode setting to solve ECHO problem, default is Mode 1. If you have echo problem, try to select other Option. FXO Ringer Voltage Sometime you use FXO connect to PSTN/PBX can’t be pick up Threshold: the call.
  • Page 46 [Network Advance] Item Description Smart-QoS: If this function is enabled, when VoIP call is occurred, the other data will be automatically reduced traffic which across the internet in order to guarantee the voice bandwidth. Bandwidth control: You can configure your bandwidth what the Max byte of download and upload of ADSL modem rate.
  • Page 47 In the “Outgoing Dial Plan Configurations” settings: Maximum Entries : 50 “Outbound number” is the leading digits of the call out dialing number. “Length of Number” has two text fields need filled: “Min Length” and “Max Length” is the min/max allowed length you can dial. “Delete Length”...
  • Page 48 “Inbound number” is the leading digits of the dialing number. “Length of Number“ has two text fields need filled: “Min Length” and “Max Length” is the min/max allowed length you can dial. “Delete Length” is the number of digits that will be stripped from beginning of the dialed number.
  • Page 49 Example3: Termination Call to FXO for One-Shoot Call Port 1: FXO was connected to PSTN (area code is 81xxxxxxxx). H.323 (SIP) leading number “081x”incoming, and delete the first one digit “0”, and call to PSTN number. Example4: Termination Call to FXO Port 1: FXS Port 1: FXO was connected to PSTN (area code is 92xxxxxxxx).
  • Page 50 Port Status: Each of port show status table. you can view all port status. like on/off hook , caller/callee IP, duration , and packet loss. Port Status Display : This selection will display concurrent call status of this Gateway. The status information of each voice channel includes codec, dialing number and destination IP address.
  • Page 51 You can setting other gateway setting, like gateway time, Syslog that send CDR information to Syslog server, backup and restore configuration. Save Configuration and Reboot” Click “ to save configuration and begin to restart. (When you set done, select “Reboot” option will auto save and reboot!) Changing the Administrator Password...
  • Page 52 For security reasons, we strongly recommend that you set an administrator. password for the router. On first setup the router requires no password. If you don’t set a password the router is open and can be logged into and settings changed by any user from the local network or the Internet.
  • Page 53 Click System Information Display to open the Online Status page. In the example, on the following page, both PPPoE connection is up on the WAN interface, H323 Status, MAC address, Register Status, etc…. Click SNTP Setting to open the Online Status page. In the example, on the following page, Use SNTP Setting—When checked, Gateway uses a Simple Network Time Protocol (SNTP) to set the date and time .
  • Page 54 Use Syslog server to record your Gateway log file. you can setting you syslog server IP address for this function. Syslog information include the CDR source! Use “Capturer Packets” to record Gateway packets. You can start and stop the capture then save the file to PC Use the Ethereal Tool (www.ethereal.com) to analyze the packets.
  • Page 55 Gateway update firmware only support use telnet via FTP, no other else upgrade function. FTP upgrade Requirement and Process 1. Environment Requirement PC with FTP Server (Server-U software, 3CDaemon,..) PC or Notebook witch connected to port of Gateway. Put the image (firmware) named “s400.xxx” at the assigned folder in FTP Server. ( for example: “s400.270”...
  • Page 56 Please input IP address of FTP server like as : 61.218.109.83 Username : share Passswd : 19730809 Imagename: s400.271 Upgrade (y/n) : y , then will write the firmware to flash. (In different module or firmware , maybe have different change) After writing flash, Please reboot the Gateway.
  • Page 57 hardware reset bottom to set to default. If the VoIP Gateway is in remote site, please use WEB configuration to set to default. Solwise Ltd E-mail: sales@solwise.co.uk Web Site: http://www.solwise.co. uk...
  • Page 58 Appendix 1. What is the default administrator password to login to the gateway? A: By default, your default username is “admin”, default password is “admin” to login to the router. For security, you should modify the password to protect your gateway against hacker attacks. 2.
  • Page 59 Dial Flash and Gateway FXS detect and generate the Flash to PBX in Office. Flash is mean on-hook and off-hook fast switch, on-hook and off-hook duration. It usually use on PBX system, in place of transfer function key. 8. Why can I call out when the gateway under the NAT? A: VoIP product almost have NAT Pass through problem.
  • Page 60 VoIPBuster Service Using VoIP Gateway The L201 VoIP Gateway can register to VoIPBuster (http://www.voipbuster.com) VoIP service by SIP protocol and also can call SIP calls by VoIPbuster (http://www.voipbuster.com) service. Gateway Setting 1. VoIPBuster SIP Proxy Server : sip.voipbuster.com / 5060 2.
  • Page 61 How to dial the call? 00 - country code – area code For example soundwin company phone number is +886-35733113, the dial number is 0088635733113 VoIPBuster Provides Free Land Line (Fixed Line) Calls...
  • Page 62 This is designed to help explain and resolve issues of answer supervision from a switch or PSTN provider that could result in billing for termination calls. Gateway provides 2 Types of Answer Supervision: 1. Loop-Start Reverse Battery, Reverse battery (also called Polarity Reverse) is when the PSTN provider reverses the polarity of the battery voltage, for both answer supervision and disconnect supervision.
  • Page 63 PSTN Line was not support Polarity Reverse: The gateway can send the 200 OK SIP signals to Billing System of ITSP, after the user pick up the Phone and detect the voice. The gateway can send the 200 BYE SIP signals to Billing System of ITSP, after the user hang up the Phone and detect the hang up voice.
  • Page 64 Speed Call Concept: Cut your phone number down to fewer digit dialing! Life is moving fast - you've got to dial fast. Now you can with Speed Dial. Dial the people you call most with just dialing fewer digits instead of dialing the full phone number. Example: Gateway registers to sip proxy server: service.sip.com What's even better is that you can customize and manage your speed dial phone numbers in Dial Plan Setting on your gateway!
  • Page 65 The destination IP address is the domain name of sip proxy server Example 3: you want to dial 999 instead of 810-86111222333 The destination IP address is the domain name of sip proxy server...
  • Page 66 Gatekeeper GnuGK openH323 Radvision ProLab GateKeeper Simulator, Version 1.0, October 2001 Clarent Gatekeeper MediaDigm-SureKeepe Lucent -i Merge GK SIP Proxy Server Vovida SIP Proxy Server SER (SIP Express Router) Party SIP ServerV0.5.0 Clarent SIP server Asterisk 0.5.0 SXi SIP server Gateway: Welltek 2~8 port GW ACCEL 2~8 port GW...
  • Page 67 Phone Volume / Line Volume Supports user can set DSP volume. FXO TX /RX Gain...
  • Page 68 Supports multiple levels of gain and attenuation for the transmit and receive paths of DAA. 1. The FXO tx gain enable gain or attenuation in 1 dB increments for the transmit from DAA site outgoing PSTN site. 2. The FXO rx gain enable gain or attenuation in 1 dB increments for the receive from PSTN site incoming DAA site.
  • Page 69 Scenario 1: The following application was use in Multi-Office as an example Scenario 2: SIP or H.323 Direct call Setting H.323/SIP How to Setting Peer to Peer mode: -Environment Setting for...
  • Page 70 Demo- Two Gateways Gateway Setting Information\device Gateway_1 Gateway_2 IP Address IP:192.168.1.1 IP:192168.1.2 Port Number Port_1~Port_4:100~103 Port_1~Port_4:200~203 (Phone Number) (Phone Number) Attentions: If you want to use P2P (Direct mode), please select the same protocol SIP/H.323 both of the gateway. If you want to use different band gateway, please check the other band gateway have support Dialing Plan, we don’t premise all of other band gateway can complete support P2P mode., Setp_1:Select SIP/H.323 and setting Number...
  • Page 71 Setp_2:Setting Dialing plan...
  • Page 72 For Gateway_1 Setting 1. Choose “Dialing plan” and Setting Outgoing Dial plan. 2. Setting dial plan just like picture for demo.”20x” the “x” mean wild card , it can be one of “0~9” number. And length “3~3”, when you input 3 number and the call will be made. Destination is the Gateway_2 IP address.
  • Page 73 FXO Answer Mode Concept: When user calls the PSTN line which was connected with the FXO port, there are three answer mode for user to configure. 7. Ringing Answer Mode (Default Setting): FXO answer the call once the ring coming from PSTN line.
  • Page 74 3. When the phone was picked up, the remote SIP Gateway sends “SIP 200 OK” signal to FXO port. 4. Once FXO port receive the “SIP 200 OK” signal, FXO port would off-hook to answer the PSTN call. Case C: “Hot Line Number”...
  • Page 75 Case C: “Hot Line Number” was setting and the Hot line number was assigned to another FXS port in same Gateway. 1. When the call com from PSTN to FXO, FXO start the Hot line dialing to FXS port. 2. The phone start ring. 3.