Patton SmartNode 4830 Series User Manual

Patton SmartNode 4830 Series User Manual

Smartnode 4830 series leased-line extenders over ip
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SmartNode 4830 Series
Leased-Line Extenders over IP

User Manual

This is a Class A device and is not intended for use in a residential environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN4830LL-UM, Rev. A
Revised: November 19, 2012
:

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Summary of Contents for Patton SmartNode 4830 Series

  • Page 1: User Manual

    SmartNode 4830 Series Leased-Line Extenders over IP User Manual This is a Class A device and is not intended for use in a residential environment. Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4830LL-UM, Rev. A...
  • Page 2 Copyright © 2012, Patton Electronics Company. All rights reserved. The information in this document is subject to change without notice. Patton Elec- tronics assumes no liability for errors that may appear in this document.
  • Page 3: Summary Table Of Contents

    ............................14 Applications overview............................ 19 Hardware installation............................ 21 Getting started with the SmartNode......................32 LEDs status and monitoring ......................... 36 Contacting Patton for assistance ........................38 Compliance information ..........................41 Specifications ..............................44 Cabling ................................. 47 Port pin-outs ..............................51 Installation checklist ............................
  • Page 4: Table Of Contents

    Power connection and default configuration ....................34 Connect with the serial interface ........................34 Login ................................35 LEDs status and monitoring ......................... 36 Status LEDs................................37 Contacting Patton for assistance ........................38 Introduction ................................39 Contact information..............................39 Warranty Service and Returned Merchandise Authorizations (RMAs)..............39...
  • Page 5 SmartNode 2290 Series User Manual Table of Contents Warranty coverage ............................39 RMA numbers ..............................40 Compliance information ..........................41 Compliance ................................42 ................................42 Safety ................................42 PSTN ................................42 Radio and TV interference ............................42 CE Declaration of Conformity ..........................42 Authorized European Representative ........................43 Specifications ..............................
  • Page 6: List Of Figures

    List of Figures SmartNode extender (SmartNode 4834 shown) ..........15 Examples of SmartNode 4832 and 4834 Series rear panels .
  • Page 7: List Of Tables

    List of Tables General conventions ..............13 Rear panel ports .
  • Page 8: About This Guide

    Chapter 5 on page 36 contains definitions for the LED status indicators • Chapter 6 on page 38 contains information on contacting Patton technical support for assistance • Appendix A on page 41 contains compliance and regulatory information for the extenders •...
  • Page 9 SmartNode 4830 Series User Manual About this guide Precautions Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential extender problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage.
  • Page 10: Safety When Working With Electricity

    SmartNode 4830 Series User Manual About this guide Safety when working with electricity This device contains no user serviceable parts. The device can only be • repaired by qualified service personnel. Cet appareil contient des pièces n'est réparable par l'utilisateur. Ce disposi- tif ne peut être réparé...
  • Page 11 SmartNode 4830 Series User Manual About this guide Ports WAN, LAN et PSTN (connexions) peuvent avoir des tensions dan- gereuses présenter indépendamment du fait que l'appareil est allumé ou éteint. PSTN concerne des interfaces telles que les lignes téléphoniques, FXS, FXO, DSL, xDSL, T1, E1, ISDN, Voix, etc Ils sont connus comme "ten- sions dangereuses du réseau"...
  • Page 12: Preventing Electrostatic Discharge Damage

    SmartNode 4830 Series User Manual About this guide Preventing electrostatic discharge damage When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench. Electrostatic Discharge (ESD) can damage equipment and impair electrical circuitry.
  • Page 13: General Conventions

    SmartNode 4830 Series User Manual About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions...
  • Page 14: General Information

    Chapter 1 General information Chapter contents SmartNode Series Leased-Line Extenders overview....................15 SmartNode 4832 and 4834 Leased-Line Extenders ..................16 Ports descriptions ............................17 Reset button behavior ..........................17...
  • Page 15: Smartnode Series Leased-Line Extenders Overview

    SmartNode 4830 Series User Manual 1 • General information SmartNode Series Leased-Line Extenders overview The SmartNode 4832 and 4834 Series Leased-Line Extenders (see Figure 1) combine ADSL WAN access, IP routing, VPN/Security and Quality of Service for up to 4 transparent voice channels and FAX calls over any IP or PSTN network.
  • Page 16: Smartnode 4832 And 4834 Leased-Line Extenders

    SmartNode 4830 Series User Manual 1 • General information SmartNode 4832 and 4834 Leased-Line Extenders The SmartNode 4832 and 4834 models are compact Leased-Line Extenderss over IP that support two or four VoIP channels, depending on the number of ports (see...
  • Page 17: Rear Panel Ports

    SmartNode 4830 Series User Manual 1 • General information External power supply connector (accepts 12 VDC, 1.25 A, from external AC adapter) Figure 3. power input connectors SmartNode 4834 Ports descriptions The SmartNode 4832 Series rear panel ports are described in Table Table 2.
  • Page 18 SmartNode 4830 Series User Manual 1 • General information • To restart the unit in bootloader mode (to be used only by trained SmartNode technicians)—Start with the unit powered off. Press and hold the Reset button while applying power to the unit. Release the Reset button when the Power LED starts blinking so the unit will enter bootloader mode.
  • Page 19: Applications Overview

    Chapter 2 Applications overview Chapter contents Typical application ..............................20 Leased-line extension ............................20...
  • Page 20: Typical Application

    SmartNode 4830 Series User Manual 2 • Applications overview Typical application Leased-line extension The SmartNode 4832 and 4834 Series Leased-Line Extenders allow you to save big on leased line costs. Using only one extender on each side, audio information on up to 4 leased-lines can be transported over a packet- based network.
  • Page 21: Hardware Installation

    Chapter 3 Hardware installation Chapter contents Planning the installation............................22 Installation checklist ............................23 Site log ................................24 Network information ............................24 Network Diagram .............................24 IP related information .............................24 Software tools ..............................24 Power source ..............................24 Location and mounting requirements ......................25 Installing the SmartNode extender ........................25 Mounting the SmartNode extender ........................25...
  • Page 22: Planning The Installation

    SmartNode 4830 Series User Manual 3 • Hardware installation Planning the installation Before you start the actual installation, it is strongly recommended that you gather all information needed to install and setup the device. See Table 3 for an example of what pre-installment checks you may need to carry out.
  • Page 23: Installation Checklist

    SmartNode 4830 Series User Manual 3 • Hardware installation Installation checklist The installation checklist (see Table 3) lists the tasks for installing a SmartNode 4832 or 4834 Series extender. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4832 or 4834 Series extender, include a copy of the completed checklist in your site log.
  • Page 24: Site Log

    3 • Hardware installation Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in Table Table 4.
  • Page 25: Location And Mounting Requirements

    SmartNode 4830 Series User Manual 3 • Hardware installation Location and mounting requirements The SmartNode extender is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
  • Page 26: Rear View Showing Location Of Ethernet Connectors And Voice Ports (Smartnode 4834 Shown)

    SmartNode 4830 Series User Manual 3 • Hardware installation Installing an interface cable on the extender’s voice ports The SmartNode extender comes with at least two voice ports (see Figure 6) located on the back of the extender. The voice ports are connected to analog devices via cables (see...
  • Page 27: Analog Connection

    SmartNode 4830 Series User Manual 3 • Hardware installation PSTN wall plate RJ-11, male RJ-11, male Figure 8. Analog connection Socket Plug Figure 9. RJ-11 pinout diagram Table 5. RJ-11 socket Signal Ring (-) Tip (+) Note Unit must not connect directly to telecom network voltage (TNV).
  • Page 28: Connecting A Smartnode 4834 Series Device To A Hub

    SmartNode 4830 Series User Manual 3 • Hardware installation Installing the Ethernet cable The SmartNode 4832 Series has automatic MDX (auto-cross-over) detection and configuration on the Ether- net ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable...
  • Page 29: Connecting To A Host

    SmartNode 4830 Series User Manual 3 • Hardware installation Host Cross-over cable RJ-45, male RJ-45, male 1 TX+ Twisted pair 1 2 TX- 3 RX+ Twisted pair 2 6 RX- Figure 11. Connecting to a host Installing the SmartNode extender...
  • Page 30: Power Connector Location On Rear Panel

    SmartNode 4830 Series User Manual 3 • Hardware installation Connecting to external power source The extender comes with an external power supply. This section describes installing the power cord into the extender. Do the following: Note Do not connect the power cord to the power outlet at this time.
  • Page 31: Smartnode Extender Front Panel Leds And Voice Port Locations (Smartnode 4834 Shown)

    SmartNode 4830 Series User Manual 3 • Hardware installation SmartNode 4834 Power VoIP Voice Enet 0 Link Port 0/3 100M Enet 0 Voice Enet 0 Activity Port 0/1 Voice Link Voice Port 0/2 Port 0/0 Figure 13. SmartNode extender front panel LEDs and Voice port locations (SmartNode 4834 shown) 4.
  • Page 32: Getting Started With The Smartnode

    Chapter 4 Getting started with the SmartNode Chapter contents Introduction ................................33 Configure the IP address............................34 Power connection and default configuration ....................34 Connect with the serial interface ........................34 Login ................................35...
  • Page 33: Introduction

    This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNode’s configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.
  • Page 34: Configure The Ip Address

    15) between the SmartNode’s Console port and a PC or workstation’s RS-232 serial interface. Activate the terminal emulation program on the PC or workstation that supports the serial interface (e.g. HyperTerm). Serial Terminal A Patton Model 16F-561 RJ45 to DB-9 adapter is included with Note each SmartNode Series device Figure 15.
  • Page 35: Login

    SmartNode 4830 Series User Manual 4 • Getting started with the SmartNode Login 1. Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to dis- play. Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt.
  • Page 36: Leds Status And Monitoring

    Chapter 5 LEDs status and monitoring Chapter contents Status LEDs................................37...
  • Page 37: Status Leds

    SmartNode 4830 Series User Manual 5 • LEDs status and monitoring Status LEDs This chapter describes SmartNode VoIP extender front panel LEDs. Figure 16 shows SmartNode 4832 and 4834 Series LEDs. LED definitions are listed in Table 8 on page 37.
  • Page 38: Contacting Patton For Assistance

    Chapter 6 Contacting Patton for assistance Chapter contents Introduction ................................39 Contact information..............................39 Warranty Service and Returned Merchandise Authorizations (RMAs)..............39 Warranty coverage ............................39 Out-of-warranty service ..........................39 Returns for credit ............................39 Return for credit policy ..........................40 RMA numbers ..............................40 Shipping instructions ..........................40...
  • Page 39: Introduction

    If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.
  • Page 40: Rma Numbers

    RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
  • Page 41 Appendix A Compliance information Chapter contents Compliance ................................42 ................................42 Safety ................................42 PSTN ................................42 Radio and TV interference ............................42 CE Declaration of Conformity ..........................42 Authorized European Representative ........................43...
  • Page 42: A Compliance Information

    AC outlet (such that the computing equipment and receiver are on different branches). CE Declaration of Conformity Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other pro- visions of Council Directive 1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity.
  • Page 43: Authorized European Representative

    SmartNode 4830 Series User Manual A • Compliance information Authorized European Representative D R M Green European Compliance Services Limited. Oakdene House, Oak Road, Watchfield, Swindon, Wilts SN6 8TD, UK Authorized European Representative...
  • Page 44 Appendix B Specifications Chapter contents Capacity ................................45 Audio connectivity ..............................45 Data Services .................................45 Quality of Service ..............................45 Voice Signaling..............................45 Voice Processing..............................46 Management .................................46 System...................................46 Temperature................................46 Humidity ................................46...
  • Page 45: B Specifications

    SmartNode 4830 Series User Manual B • Specifications Capacity 2 audio lines (4832) 4 audio lines (4834) Audio connectivity 2-wire RJ-11 Bandwidth 4kHz, Impedance 600-ohm Narrow Band FXS style hybrid transmit/receive Data Services 10/100 Ethernet port Complete IP access router DHCP Client &...
  • Page 46: Voice Processing

    SmartNode 4830 Series User Manual B • Specifications Voice Processing CODEC G.711 a-law/mu-law, G.723, G.729ab, G.726, G.727. T.38 fax relay (9.6 k, 14.4k) G.711 transparent fax and bypass Management Web/HTTP, CLI with local console and remote Telnet access TFTP configuration & firmware loading...
  • Page 47 Appendix C Cabling Chapter contents Introduction ................................48 Serial console.................................48 Ethernet 10Base-T and 100Base-T ........................49 Analog FXS ................................50...
  • Page 48: C Cabling

    The SmartNode can be connected to a serial terminal over its serial console port, as depicted in Figure Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode Series device Figure 17. Connecting a serial terminal Note See section “Console port”...
  • Page 49: Ethernet 10Base-T And 100Base-T

    SmartNode 4830 Series User Manual C • Cabling Ethernet 10Base-T and 100Base-T Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. Use a cross-over cable to a host, or a straight cable to a hub. See...
  • Page 50: Analog Fxs

    SmartNode 4830 Series User Manual C • Cabling Straight-through cable RJ-45, male RJ-45, male 1 Rx+ 2 Rx- 3 Tx+ 6 Tx- Figure 19. Ethernet straight-through Analog FXS Applicable to SmartNodes equipped with FXS ports. The FXS ports are connected to analog terminals (phones, fax machines, answering machines) via cables terminated with RJ-11 connectors (see section “Voice...
  • Page 51 Appendix D Port pin-outs Chapter contents Introduction ................................52 Console port................................52 Ethernet 10Base-T and 100Base-T port ........................52 Voice port ................................52...
  • Page 52: D Port Pin-Outs

    SmartNode 4830LL Series User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Figure 21. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used. Ethernet 10Base-T and 100Base-T port Table 9.
  • Page 53: Installation Checklist

    Appendix E Installation checklist Chapter contents Introduction ................................54...
  • Page 54: Introduction

    SmartNode 4830 Series User Manual E • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4832 or 4834 Series extender (see Table 11) . Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4832 or 4834 Series extender, include a copy of the completed checklist in your site log.

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