Patton SmartNode 4830 DSL Series User Manual

Analog voip integrated access device
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SmartNode 4830 DSL Series
Analog VoIP Integrated Access
Device
User Manual
Approval
Models that are equipped with telecom interfaces have been approved for connection to the public
telecommunication network as listed under PSTN regulatory compliance.
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended
nor approved for use in an industrial or residential environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07MSN4830DSL-UM, Rev. C
Revised: November 21, 2013

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Summary of Contents for Patton SmartNode 4830 DSL Series

  • Page 1 SmartNode 4830 DSL Series Analog VoIP Integrated Access Device User Manual Approval Models that are equipped with telecom interfaces have been approved for connection to the public telecommunication network as listed under PSTN regulatory compliance. Important This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial or residential environment.
  • Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
  • Page 3: Summary Table Of Contents

    Summary Table of Contents General information............................16 Hardware installation ............................22 Getting started with the SmartNode.........................32 DSL Basic Configuration...........................41 Contacting Patton for assistance........................46 Compliance information ...........................49 Specifications ..............................53 Cabling ................................60 Port pin-outs ..............................66 Installation checklist ............................69...
  • Page 4: Table Of Contents

    Table of Contents Summary Table of Contents ..........................3 Table of Contents ..............................4 List of Figures ..............................7 List of Tables ................................8 About this guide ..............................9 Audience................................9 Structure ................................9 Precautions ................................10 Safety when working with electricity ......................11 General observations .............................13 Typographical conventions used in this document .....................
  • Page 5 Contacting Patton for assistance........................46 Introduction ................................47 Contact information..............................47 Patton support headquarters in the USA ......................47 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............47 Warranty Service and Returned Merchandise Authorizations (RMAs)...............47 Warranty coverage ............................48 Out-of-warranty service ...........................48 Returns for credit .............................48...
  • Page 6 SmartNode 4830 DSL Series User Manual Authorized European Representative........................52 Specifications ..............................53 DSP..................................54 Voice connectivity..............................54 Ethernet interface ..............................54 ADSL Daughter Card (if applicable) ........................54 G.SHDSL Daughter Card (if applicable) ......................55 PPP and Frame-Relay support..........................55 Voice processing (signaling dependent) ......................56 Fax and modem support ............................56...
  • Page 7: List Of Figures

    Connecting a SmartNode 4830 DSL Series device to a hub .......
  • Page 8: List Of Tables

    SmartNode 4830 DSL Series Model Codes ........
  • Page 9: About This Guide

    32 provides quick-start procedures for configuring the SmartNode product Chapter 4 on page 41 provides information on configuring DSL • Chapter 5 on page 46 contains information on contacting Patton technical support for assistance • Appendix A on page 49 contains compliance information •...
  • Page 10: Precautions

    SmartNode 4830 DSL Series User Manual About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury.
  • Page 11: Safety When Working With Electricity

    SmartNode 4830 DSL Series User Manual About this guide Safety when working with electricity • Do not open the device when the power cord is connected. For systems without a power switch and without an external power adapter, line voltages are present within the device when the power cord is connected.
  • Page 12 SmartNode 4830 DSL Series User Manual About this guide Always follow ESD prevention procedures when removing and replacing cards. Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.
  • Page 13: General Observations

    SmartNode 4830 DSL Series User Manual About this guide General observations Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • • Avoid exposing the unit to direct sunlight and other heat sources Protect the unit from moisture, vapors, and corrosive liquids •...
  • Page 14: Typographical Conventions Used In This Document

    SmartNode 4830 DSL Series User Manual About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide.
  • Page 15: General Conventions

    SmartNode 4830 DSL Series User Manual About this guide General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Meaning Garamond blue type Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec- tion heading.
  • Page 16: General Information

    Chapter 1 General information Chapter contents SmartNode Model 4830 DSL Series Overview ....................15 Rear Panel ..............................16 Port Descriptions ............................17 Reset button behavior ..........................17 Model Versions ............................18 Front Panel ..............................19...
  • Page 17: Smartnode Model 4830 Dsl Series Overview

    SmartNode Model 4830 DSL Series Overview The SmartNode 4830 DSL Series Analog VoIP Integrated Access Devices combines IP routing, VPN/Security, and Quality of Service with integrated WAN access for up to 8 voice and FAX calls over any IP or PSTN net- work.
  • Page 18: Rear Panel

    Ethernet RS-232 port RJ-45 port Figure 2. SmartNode 4830 DSL Series connectors Each model within the SN4830 DSL Series comes equipped with one 10/100Base-T Ethernet port and an integrated ADSL or G.SHDSL port. The following base model numbers are available: •...
  • Page 19: Port Descriptions

    SmartNode 4830 DSL Series User Manual 1 • General information Port Descriptions The SmartNode 4830 DSL Series rear-panel ports are described in table Table 2. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connector that connects the SmartNode to an Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
  • Page 20: Model Versions

    A model-code extension indicates the combination of ports the SN4830 provides; table 3 describes the avail- able model versions in the SN4830 DSL Series. Table 3. SmartNode 4830 DSL Series Model Codes Model Code DSL Type FXS (JS) FXO (JO)
  • Page 21: Smartnode Led Indications

    SmartNode 4830 DSL Series User Manual 1 • General information Table 4. SmartNode LED Indications Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. Off indicates no power applied.
  • Page 22: Hardware Installation

    Chapter 2 Hardware installation Chapter contents Planning the installation............................21 Installation checklist ............................22 Site log ................................23 Network information .............................23 Network Diagram .............................23 IP related information ............................23 Software tools ..............................23 Power source ..............................24 Location and mounting requirements ......................24 Installing the VoIP IAD ............................24 Mounting the VoIP IAD ..........................24...
  • Page 23: Planning The Installation

    SmartNode 4830 DSL Series User Manual 2 • Hardware installation Planning the installation Before you start the actual installation, we strongly recommend that you gather all the information you will need to install and setup the device. See table 5 for an example of what pre-installment checks you might need to carry out.
  • Page 24: Installation Checklist

    The installation checklist (see table 5) lists the tasks for installing a SmartNode 4830 DSL Series VoIP IAD. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4830 DSL Series VoIP IAD, include a copy of the completed checklist in your site log.
  • Page 25: Site Log

    Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony components. IP related information Before you can set up the basic IP connectivity for your SmartNode 4830 DSL Series you should have the fol- lowing information: •...
  • Page 26: Power Source

    SmartNode 4830 DSL Series User Manual 2 • Hardware installation Power source If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Install a power conditioner if necessary.
  • Page 27: Installing An Interface Cable On The Voip Iad's Fxs And Fxo Interface Ports

    SmartNode 4830 DSL Series User Manual 2 • Hardware installation Installing an interface cable on the VoIP IAD’s FXS and FXO interface ports The gateway comes with at least two FXS or FXO analog ports—or a combination of FXS and FXO ports—...
  • Page 28: Rj-11 Pinout Diagram

    SmartNode 4830 DSL Series User Manual 2 • Hardware installation Socket Plug Figure 6. RJ-11 pinout diagram Table 7. RJ-11 socket Signal Ring (-) Tip (+) Installing the VoIP IAD...
  • Page 29: Installing The Ethernet Cable

    Figure 7. Analog FXO connection Installing the Ethernet cable The SmartNode 4830 DSL Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet port. The Ethernet port can be connected to a host or hub/switch with a straight-through wired cable...
  • Page 30: Installing The Dsl Cable

    The SmartNode Model 4830 comes with an option for a G.SHDSL or ADSL interface. For 2GS models, use a straight-through RJ-45 cable to connect the DSL port. For ADSL and GS models, use a straight-through RJ-11 cable to connect the DSL port. (For a list and description of SmartNode 4830 DSL series model types, refer to table 3 on page 18).
  • Page 31: Connecting To External Power Source

    SmartNode 4830 DSL Series User Manual 2 • Hardware installation Connecting to external power source The VoIP IAD comes with an internal or external power supply. This section describes installing the power cord into the VoIP IAD. Do the following: Do not connect the power cord to the power outlet at this time.
  • Page 32: Getting Started With The Smartnode

    Chapter 3 Getting started with the SmartNode Chapter contents Introduction ................................31 1. Configure IP address ............................32 Power connection and default configuration ....................32 Connect with the PC’s serial interface ......................32 Login ................................33 Changing the IP address ..........................33 2. Connect the SmartNode to the network ......................34 3.
  • Page 33: Introduction

    This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNodes configuration, templates for the most important applications are available on the Patton server at www.patton.com/smartnode.
  • Page 34: Configure Ip Address

    PC or workstation that supports the serial interface (e.g. HyperTerm). Serial Terminal Note A Patton Model 16F-561 RJ45 to DB-9 adapter is included with each SmartNode 4830 Series device Figure 11. Connecting to the terminal Terminal emulation program settings: •...
  • Page 35: Login

    SmartNode 4830 DSL Series User Manual 3 • Getting started with the SmartNode Login Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display. Type the factory default login: administrator and leave the password empty. Press the Enter key after the pass- word prompt.
  • Page 36: Connect The Smartnode To The Network

    3. Load configuration Patton provides a collection of configuration templates on the support page at www.patton.com/smartnode— one of which may be similar enough to your application that you can use it to speed up configuring the Smart- Node. Simply download the configuration note that matches your application to your PC. Adapt the configu- ration as described in the configuration note to your network (remember to modify the IP address) and copy the modified configuration to a TFTP server.
  • Page 37: Bootloader

    SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode. The following prompt will be displayed: RedBoot>...
  • Page 38: Start-Up With Factory Configuration

    SmartNode 4830 DSL Series User Manual 3 • Getting started with the SmartNode Start-up with factory configuration Step Command Purpose RedBoot> fis load Copies the SmartWare application image from the persistent memory (flash:) to the volatile memory (RAM) from where it will be executed.
  • Page 39 SmartNode 4830 DSL Series User Manual 3 • Getting started with the SmartNode Step Command Purpose RedBoot> go Starts the application image that was down- loaded into the volatile memory (RAM). With the Bootloader, only the Ethernet interface 0/0 is available. The...
  • Page 40: Load A New Application Image (Smartware) Via The Serial Link

    This type of download takes about 25 minutes since it uses a serial link at Note only 9600 bps. Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the Software Configuration Guide on the Patton website at www.patton.com. Additional information...
  • Page 41: Dsl Basic Configuration

    Chapter 4 DSL Basic Configuration Chapter contents Introduction ................................40 Line Setup ................................40 Configuring PPPoE ..............................40 Configuration Summary............................41 Setting up permanent virtual circuits (PVC) ......................42 Using PVC channels in bridged Ethernet mode ....................42 Using PVC channels with PPPoE ........................42 Diagnostics ..............................43 Troubleshooting DSL Connections........................43...
  • Page 42: Introduction

    SmartNode 4830 DSL Series User Manual 4 • DSL Basic Configuration Introduction The SN4830 model has a built-in G.SHDSL or ADSL modem. The modem appears in the configuration as "port dsl 0 0" mode. port dsl 0 0 vpi 8...
  • Page 43: Configuration Summary

    SmartNode 4830 DSL Series User Manual 4 • DSL Basic Configuration Next, you will need to create a WAN profile, create a WAN interface, and create a subscriber. Then, you can configure the DSL port (port dsl 0 0) for PPPoE.
  • Page 44: Setting Up Permanent Virtual Circuits (Pvc)

    SmartNode 4830 DSL Series User Manual 4 • DSL Basic Configuration • Enter PPPoE mode and define a PPP session if the provider is using PPPoE. PPPoA is not supported. Note Setting up permanent virtual circuits (PVC) The modems currently available are using ATM to multiplex traffic over the DSL framing connection. ATM allows you to have separate logical connections running in parallel.
  • Page 45: Diagnostics

    SmartNode 4830 DSL Series User Manual 4 • DSL Basic Configuration The bridged PVC connections are internally mapped to VLANs on Note a virtual Ethernet port 0/2. You will therefore see references to this third Ethernet port when displaying PPPoE status information or debug logs.
  • Page 46: Contacting Patton For Assistance

    Contacting Patton for assistance Chapter contents Introduction ................................45 Contact information..............................45 Patton support headquarters in the USA ......................45 Alternate Patton support for Europe, Middle East, and Africa (EMEA) ............45 Warranty Service and Returned Merchandise Authorizations (RMAs)...............45 Warranty coverage ............................45 Out-of-warranty service ...........................46 Returns for credit .............................46...
  • Page 47: Introduction

    RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we...
  • Page 48: Warranty Coverage

    RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
  • Page 49: A Compliance Information

    Appendix A Compliance information Chapter contents Compliance................................48 EMC compliance: ............................48 Safety compliance: ............................48 PSTN regulatory compliance: ........................48 Radio and TV Interference (FCC Part 15) ......................48 FCC Part 68 (ACTA) Statement (FXO ports)......................49 Industry Canada Notice (FXO ports) ........................49 CE Notice ................................50 Authorized European Representative........................50...
  • Page 50: Compliance

    SmartNode 4830 DSL Series User Manual A • Compliance information Compliance EMC compliance: FCC Part 15, Class A • EN55022, Class A • • EN55024 Safety compliance: UL60950-1/CSA C22.2 No. 60950-1 • AS/NZS 60950-1 • • IEC 60950-1 • EN60950-1...
  • Page 51: Fcc Part 68 (Acta) Statement (Fxo Ports)

    SmartNode 4830 DSL Series User Manual A • Compliance information Disconnect all power before servicing. CAUTION The SmartNode product contains no user serviceable parts. CAUTION The mains outlet that is utilized to power the equipment must be within 1 foot (3 meters) of the device and shall be easily accessible.
  • Page 52: Ce Notice

    SmartNode 4830 DSL Series User Manual A • Compliance information nected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord).
  • Page 53 Appendix B Specifications Chapter contents DSP..................................52 Voice connectivity..............................52 Ethernet interface ..............................52 ADSL Daughter Card (if applicable) ........................52 G.SHDSL Daughter Card (if applicable) ......................53 PPP and Frame-Relay support..........................53 Voice processing (signaling dependent) ......................54 Fax and modem support ............................54 Voice signaling..............................54 Voice routing—session product ...........................55 IP services ................................55...
  • Page 54: B Specifications

    SmartNode 4830 DSL Series User Manual B • Specifications One or two 4-channel DSPs Voice connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN EuroPOTS (ETSI EG201 188) Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 48VDC Caller-ID Type-1FSK and ITU V.23/Bell 202 generation...
  • Page 55: G.shdsl Daughter Card (If Applicable)

    SmartNode 4830 DSL Series User Manual B • Specifications G.SHDSL Daughter Card (if applicable) Table 14. G.SHDSL Daughter Card Specifications Factor Specs • ITU-T G.991.2 (and Amendment 2) • ITU-T G.991.2, Annex A, B, F, G • Upgradable to ITU-T G.shdsl.bis—Annex F and G •...
  • Page 56: Voice Processing (Signaling Dependent)

    SmartNode 4830 DSL Series User Manual B • Specifications Voice processing (signaling dependent) Voice codes: G.711 A-Law/μ-Law (64 kbps) • G.726 (ADPCM 40, 32, 24, 16 kbps) • • G.723.1 (5.3 or 6.3 kbps) G.729ab (8 kbps) • Transparent pass through •...
  • Page 57: Voice Routing-Session Product

    SmartNode 4830 DSL Series User Manual B • Specifications SIP: • SIPv2 (RFC3261, RFC3263) SIP call transfer, redirect, DTMF relay • Voice routing—session product Local switching; Interface huntgroups Routing Criteria: • Interface Calling/called party number • Time of day, day of week, date •...
  • Page 58: Operating Environment

    SmartNode 4830 DSL Series User Manual B • Specifications Operating environment Operating temperature 32–104°F (0–40°C) Operating humidity 5–80% (non condensing) System CPU Motorola MPC875 operating at 66 MHz Memory: 32 Mbytes SDRAM • 8 Mbytes Flash • Dimensions 7.3W x 1.6H x 6.1D in. (18.5H x 4.1W x 15.5D cm)
  • Page 59: Identification Of The Smartnode Devices Via Snmp

    SmartNode 4830 DSL Series User Manual B • Specifications Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 16). Table 16. SmartNode Models and their Unique sysObjectID SmartNode Model SysObjectID SN4834-JS .iso.org.dod.internet.private.enterprises.patton.products.sn4xxx.1 1.3.6.1.4.1.1768.2.4.5.1...
  • Page 60: Cabling

    Appendix C Cabling Chapter contents Introduction ................................59 Serial console ...............................59 Ethernet 10Base-T and 100Base-T ........................60 Analog FXS................................61 Analog FXO .................................62 ..................................63...
  • Page 61: Introduction

    The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure Serial Terminal A Patton Model 16F-561 RJ45 to DB-9 adapter is included with Note each SmartNode 4830 Series device Figure 14. Connecting a serial terminal “Console port”...
  • Page 62: Ethernet 10Base-T And 100Base-T

    SmartNode 4830 DSL Series User Manual C • Cabling Ethernet 10Base-T and 100Base-T Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with an RJ-45 plug. The Ethernet port supports auto-MDI-X, so any standard Ethernet cable will work properly.
  • Page 63: Analog Fxs

    SmartNode 4830 DSL Series User Manual C • Cabling Analog FXS Applicable to SmartNodes equipped with FXS ports. The FXS ports are connected to analog terminals (phones, fax machines, answering machines) via cables terminated with RJ-11 connectors (see section “FXS port”...
  • Page 64: Analog Fxo

    SmartNode 4830 DSL Series User Manual C • Cabling Analog FXO Applicable to SmartNodes equipped with FXO ports. The FXO ports are connected to analog phone lines via cables terminated with RJ-11 connectors (see section “FXO port” on page 68 for details on port pinouts).
  • Page 65: Dsl

    SmartNode 4830 DSL Series User Manual C • Cabling The DSL interface connects to the analog or ISDN telecom line coming to your house. Depending on the country and type of installation, a frequency splitter device may be inserted between the phone outlet and the SmartNode, splitting the DSL signal from the phone signal.
  • Page 66 Appendix D Port pin-outs Chapter contents Introduction .................................67 Console port ................................67 Ethernet 10Base-T and 100Base-T port ......................67 FXS port ................................68 FXO port ................................68 ADSL/G.SHDSL Port (RJ-45) ..........................68...
  • Page 67: D Port Pin-Outs

    SmartNode 4830 DSL Series User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C)
  • Page 68: Fxs Port

    SmartNode 4830 DSL Series User Manual D • Port pin-outs FXS port The FXS ports use an RJ-11 connector with 6 positions. The middle two positions, 3 and 4, are used according table Table 18. RJ-11 socket Signal Ring (-)
  • Page 69: Installation Checklist

    Appendix E Installation checklist Chapter contents Introduction ................................68...
  • Page 70: Introduction

    SmartNode 4830 DSL Series User Manual E • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4830 DSL Series Analog VoIP IAD (see table 21). Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4830 DSL Series IAD, include a copy of the completed checklist in your site log.

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