Tech Support; Recording Proxyserver Information - Multitech ProxyServer MTPSR3-200 User Manual

Proxy server 200 series

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Tech Support

Multi-Tech has an excellent staff of technical support personnel available to help you get the most out

of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972-

2439. Please fill out the ProxyServer information (below), and have it available when you call. If your

ProxyServer requires service, the tech support specialist will guide you on how to send in your

ProxyServer (refer to the next section).

Please fill in the following information on your Multi-Tech ProxyServer. This will help tech support in

answering your questions. (The same information is requested on the Warranty Registration Card.)

Model No.: _________________________

Serial No.: _________________________

Software Version: ____________________

The model and serial numbers are on the bottom of your ProxyServer.

Please note the type of external link device that is connected to your ProxyServer before calling tech

support. Also, note the status of your ProxyServer including LED indicators, screen messages,

diagnostic test results, DIP-Switch settings, problems with a specific application, etc. Use the space

below to note the ProxyServer status:

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MTPSR3-200

Chapter 7 - Service, Warranty and Tech Support

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