HP A1353A User Manual

Ups management module.
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HP UPS Management Module
Part Number 435656-002
September 2007 (Second Edition)

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  • Page 1: User Guide

    HP UPS Management Module User Guide Part Number 435656-002 September 2007 (Second Edition)

  • Page 2

    The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Launching a terminal emulation program ... 21 Configuring the management module for remote access ... 22 Connecting devices ... 23 Installing the HP UPS Power Protection Agent ... 26 Installation overview ... 26 Installing the agent on Windows operating systems ... 26 Installing the agent using the GUI method ...

  • Page 4: Table Of Contents

    UPS Monitor submenu ... 80 Network Configuration submenu ... 81 System Configuration submenu... 84 User Accounts submenu... 85 Troubleshooting ... 87 ASCII character sequence Esc+Shift+9 directs all serial communication to the iLO port for the HP ProLiant DL380 G4 ... 87 Contents 4...

  • Page 5: Table Of Contents

    FTP error messages appear when connecting through Linux ... 90 Flash update fails over a serial connection... 90 HP SIM lists a discovered UPS as Unmanaged in the System Type column ... 90 HPFlash does not install image.bin on a Pentium III ... 91 Initiate Battery Test Command Has Been Sent message not displayed...

  • Page 6: Table Of Contents

    Systems Insight Manager overview ... 107 Discovering the management module... 108 Configuring HP SIM to receive traps ... 108 Configuring the management module to send traps to HP SIM... 109 Security considerations ... 110 Security considerations overview ... 110 Optional power monitoring using SNMP ... 111 SNMP monitoring...

  • Page 7: Overview, Introduction, Features

    Multiple devices can monitor the UPS over the network connection. The management module can be configured to send alert traps to HP Systems Insight Manager and other SNMP management programs or used as a stand-alone management system.

  • Page 8: Hp Ups Power Protection Agent Overview, Hp Ups Power Protection Agent Requirements

    HP UPS Power Protection Agent overview The HP UPS Power Protection Agent runs on a local or network server and allows the management module to gracefully shut down the operating system of that server and optionally run a script during power failure.

  • Page 9: Typical Hardware Configurations

    Hardware and software * For the latest updates of HP-UX patches, see the HP Patch Firmware Database website (http://www1.itrc.hp.com/service/patch/mainPage.do). Typical hardware configurations The management module can be attached in any of the following configurations: Configuration A (on page 10)—UPS connected serially to devices that monitor, manage, and control the UPS Configuration B (on page 10)—UPS connected to devices that monitor the UPS over the network.

  • Page 10: Configuration A, Configuration B

    Configuration A This figure illustrates a UPS with a management module installed that is serially attached to a server running the UPS Power Protection Agent. The server is plugged into a load segment of the UPS, and is able to monitor, manage, and control the UPS. Item Description Server with UPS Power Protection Agent installed...

  • Page 11: Configuration C

    Item Description Server with UPS Power Protection Agent installed Network UPS with management module installed Configuration C This figure illustrates a UPS with a management module installed that is serially attached to a server running the UPS Power Protection Agent. The server is plugged into a load segment of the UPS, and is able to monitor, manage, and control the UPS.

  • Page 12: Configuration D

    Configuration D This figure illustrates a redundant configuration with serial connections. Item Description UPS A Server Network UPS B Power connection Communication path Overview 12...

  • Page 13: Configuration E

    Configuration E This figure illustrates a redundant configuration with network connections. Item Description UPS A UPS B Server Network Power connection Communication path Overview 13...

  • Page 14: Configuration F

    Configuration F This figure illustrates a redundant configuration with serial and network connections. Item Description UPS A Server Network UPS B Power connection Communication path Overview 14...

  • Page 15: Configuration G, Web Interface Requirements

    Configuration G This figure illustrates a redundant configuration with dual subnet. Item Description Subnet A UPS A Server Subnet B UPS B Power connection Communication path Web interface requirements The following table lists the minimum requirements necessary to operate the web interface. Software Browser Web browser on a...

  • Page 16

    Software Browser Monitor resolution Minimum supported resolution of 1024 x 768, 16-bit high color (maximize browser window for optimal display) Overview 16...

  • Page 17: Component Identification, Front Panel

    Component identification Front panel Item Description Serial device connectors Environmental connector (for future use) Power LED Error LED Reset button Network connector Config/Pass-Thru connector Component identification 17...

  • Page 18: Installing The Hp Ups Management Module, Required Tools, Installing The Management Module

    It is not necessary to power down the UPS before installing the management module. Disconnect the communications cable from the option card. Remove the two screws securing the option card or cover plate and slide the card or plate out. Installing the HP UPS Management Module 18...

  • Page 19

    If the UPS is powered up, you can be sure that the management module is seated properly and receiving power by verifying that the Power LED is illuminated solid green. Secure the management module using the two screws you removed in step 2. Installing the HP UPS Management Module 19...

  • Page 20: Checking The Error Led, Connecting The Network Cable

    This connection is used to access the management module remotely through telnet or the web interface. The management module also uses the network connection to communicate to the configured agents and to facilitate SNMP-based monitoring. Installing the HP UPS Management Module 20...

  • Page 21: Connecting The Configuration Cable, Launching A Terminal Emulation Program

    HyperTerminal is the serial communication program provided with Microsoft® Windows® and is used in this section as an example for setting up a terminal emulation session. If you are using another utility, the steps might be different. Installing the HP UPS Management Module 21...

  • Page 22: Configuring The Management Module For Remote Access

    On the terminal emulation session screen running on the host computer, the POST executes, and the following prompt appears: Press any key in 5 seconds to enter Service menu. Press a key to enter the HP UPS Management Module Service Menu. ("Connecting the network cable" on page 20) to ("Connecting the configuration...

  • Page 23: Connecting Devices

    Use the HP UPS Management Module Service Menu to configure the minimum settings required to access the management module remotely using telnet or the web interface. You can configure other settings using this utility in conjunction with a terminal emulation program or a telnet connection.

  • Page 24

    Note the connector number on the management module to which the device is connected. Connect the device to a UPS load segment receptacle using the device input power cord or a jumper cable. Installing the HP UPS Management Module 24...

  • Page 25

    Press the Reset button on the management module front panel. Installing the HP UPS Management Module 25...

  • Page 26: Installing The Hp Ups Power Protection Agent, Installation Overview

    Linux HP-UX NOTE: If you are an existing HP Power Manager user, you must uninstall the HPPM Remote Agent before installing the UPS Power Protection Agent. Installing the agent on Windows operating systems The UPS Power Protection Agent can be installed using the GUI or silent installation methods on any supported Windows®...

  • Page 27: Installing The Agent Using The Gui Method

    You might need to reboot after installing the agent on Windows®. Installing the agent using the GUI method Insert the HP Infrastructure Management Pack CD into the CD-ROM drive of the computer. If the AutoPlay feature is enabled, the installation menu automatically starts. If the AutoPlay feature is disabled, explore the CD, and double-click AUTORUN.EXE in the root folder.

  • Page 28

    Read the license agreement, select I accept the terms in the license agreement, and then click Next. The Customer Information screen appears. Enter your customer information, and then click Next. The Choose Destination Location screen appears. Installing the HP UPS Power Protection Agent 28...

  • Page 29

    Click Next to install the agent in the default folder that is displayed. To specify a different folder, click Change, navigate to the appropriate folder, and then click Next. The Ready to Install the Program screen appears. Click Install. The wizard installs the software. Installing the HP UPS Power Protection Agent 29...

  • Page 30

    To enable a redundant configuration, enter the host name, IP address, or communications port of the second management module in the Management Server 2 field. IMPORTANT: If you are configuring redundant management modules, do not select Any Server in either dropdown box. Installing the HP UPS Power Protection Agent 30...

  • Page 31: Installing The Agent Using The Silent Installation Method

    Use the DevManRA.ini file that is generated in the directory of the application as a template in the agent silent install process. appears. A red icon appears if the software is not systems" on page 32)." Installing the HP UPS Power Protection Agent 31 appears if the...

  • Page 32: Reconfiguring The Agent On Windows Operating Systems

    DevManRA.ini—During an assisted install, this file is landed in the same folder in which the agent is installed. Setup.exe—This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website (http://www.hp.com/go/rackandpower).

  • Page 33: Installing The Agent On Linux Operating Systems, Installing The Agent Using The Installation Script

    If installing the software from the HP Infrastructure Management Pack CD, insert the CD into the CD-ROM drive of the computer. From the console or a terminal window, go to the HP UPS Power Protection Agent/...Linux/Agent subdirectory. Execute the following installation script: ./SetupRA...

  • Page 34

    Use the DevManRA.ini file that is generated in the directory of the application as a template in the agent silent install process. If you are configuring redundant management modules, do not enter an asterisk Installing the HP UPS Power Protection Agent 34...

  • Page 35: Installing The Agent On Sles 10

    DevManRA.ini—During an assisted install, this file is landed in the same folder in which the agent is installed. EULA.txt—This file is included with the installation files on the HP Infrastructure Management Pack CD and the software download package on the HP website (http://www.hp.com/go/rackandpower).

  • Page 36: Installing The Agent On An Itanium System, Reconfiguring The Agent On Linux Operating Systems

    ("Installing the agent using the installation To ensure your system has the minimum requirements needed to run the agent, ("HP UPS Power Protection Agent 13.el5.ia64.rpm glibc-2.5-12.i686.rpm zlib-1.2.3-3.i386.rpm ("Installing the agent using the silent requirements" Installing the HP UPS Power Protection Agent 36 script"...

  • Page 37: Installing The Agent Locally Or Remotely Using The Installation Script Method

    If installing the software from the HP Infrastructure Management Pack CD, insert the CD into the CD-ROM drive of the computer. From the console or a terminal window, go to the HP UPS Power Protection Agent/...HP-UX/Agent subdirectory. Execute the following installation script: ./SetupRA...

  • Page 38

    Change any items that should be unique, such as the Management Server IP address, through the normal operation of the software. To install the agent on a system running HP-UX using the silent installation method: Create a temporary directory. Copy the following files into the temporary directory you just created: DevManRA.ini—During an assisted install, this file is landed in the same folder in which the...

  • Page 39: Reconfiguring The Agent On Hp-ux Operating Systems, Uninstalling Components From Windows® Systems

    Windows® during silent installations in \%systemdrive%\setup.log. Specifies a configuration .ini file used for clean installs. When this option is specified, the device detection and configuration step is omitted. Installing the HP UPS Power Protection Agent 39...

  • Page 40

    NOTE: Some files might remain following the uninstallation and can be removed manually. Installing the HP UPS Power Protection Agent 40...

  • Page 41: Hp Ups Management Module Web Interface, Hp Ups Management Module Web Interface Overview

    Locally from the system tray icon (on page 42) in Windows® Web browser Use a web browser to access the HP UPS Management Module web interface: If necessary, configure the management module by: Launching a terminal emulation program (on page 21).

  • Page 42: System Tray Icon, Signing In To The Web Interface

    NOTE: Passwords are case-sensitive. Select the appropriate language in the Language dropdown box. Click Sign In. The HP UPS Management Module web interface appears. -or- Click Clear to clear the credentials. For information regarding the interface, see "Navigating the web interface (on page 45)."...

  • Page 43: Browser Security Alert

    An integral part of SSL is a security certificate, which identifies the management module. If your browser displays a security alert when browsing to the management module, it can be for one of several reasons: HP UPS Management Module web interface 43...

  • Page 44: Establishing A Secure Session For Internet Explorer, Secure Session For Mozilla Or Seamonkey

    Click Examine Certificate. Verify that the name in the Issued To field is the name or IP address of your management module. HP UPS Management Module web interface 44...

  • Page 45: Establishing A Secure Session For Firefox, Navigating The Web Interface

    The list of alarms and warnings displays the individual alarm status for the managed UPS. The graphical indicator displays the number of active alarms and displays the icon for the most severe alarm. The date and time of the last update is also indicated. HP UPS Management Module web interface 45...

  • Page 46: Home Tab, Overview Menu

    Overview menu Click Overview in the left navigation frame to display the Overview screen. This screen displays overall views of the UPS status. NOTE: Depending on the specific UPS model, this screen will vary. HP UPS Management Module web interface 46...

  • Page 47

    The following example is for a parallel UPS. Battery, Input, and Output information is displayed on the right side of the screen. A status icon indicates the current status of each parameter. Icon Parameter status Normal Warning Critical HP UPS Management Module web interface 47...

  • Page 48: Alarms Menu

    UPS. The alarms are listed in alphabetical order. Each entry includes a description and the date and time at which the alarm most recently occurred. The following example is for a single module UPS. HP UPS Management Module web interface 48...

  • Page 49: Identification Menu

    Identification menu Click Identification in the left navigation frame to display the Identification screen. This screen contains contact information for the management module and specific device information about the management module and the UPS. HP UPS Management Module web interface 49...

  • Page 50

    The following example is for a single module UPS. The following example is for a parallel UPS. HP UPS Management Module web interface 50...

  • Page 51: Parameters Menu

    UPS parameter values. A status icon next to each parameter indicates the current state of the parameter (Normal, Warning, or Critical). NOTE: Depending on the specific UPS model, this screen will vary. HP UPS Management Module web interface 51...

  • Page 52

    The following example is for a single module UPS. The following example is for a parallel UPS. HP UPS Management Module web interface 52...

  • Page 53: Manual Control Menu

    51) in the Test Results Summary field, and a log entry is created in the Application Log ("Application Log Do not run a battery test while the UPS is On Battery. menu" on page 56). ("Parameters HP UPS Management Module web interface 53 menu"...

  • Page 54: Logs Tab, Event Log Menu

    Click Event Log in the left navigation frame to display the Event Log screen. This screen displays a log of the events that have occurred on the UPS, such as the UPS switching to battery power. The following example is for a single module UPS. HP UPS Management Module web interface 54...

  • Page 55

    Click Open to view the log in a user-selected application. Click Save to save the log file (.csv) to your computer. Click Clear Event Log to clear the log files. Click Help to view online help. HP UPS Management Module web interface 55...

  • Page 56: Application Log Menu

    Click Open to view the log in a user-selected application. Click Save to save the log file (.csv) to your computer. Click Clear Application Log to clear the log files. Click Help to view online help. HP UPS Management Module web interface 56...

  • Page 57: Setup Tab, My Account Menu

    Enter the new password again in the Verify Password field. Do one of the following: Click Save Settings to save the new password. Click Undo Changes to undo the changes. Click Help to view online help. HP UPS Management Module web interface 57...

  • Page 58: User Accounts Menu

    If the user has administrator rights added or removed, select or deselect the Administrator checkbox. Click Save Settings to save the updated account information. To delete a user account: Select the Delete checkbox for the user account that is to be removed. HP UPS Management Module web interface 58...

  • Page 59: Network Menu

    Select a radio button to set the date and time manually or enable NTP. If you enabled NTP in step 5: Enter the IP address of the primary NTP server. Enter the IP address of the secondary NTP server. HP UPS Management Module web interface 59...

  • Page 60: Network Management Menu

    Click Save on the File Download screen. Use the HP UPS Management Upgrade Utility to upload the configuration file to other management modules. For more information, see "Using the HP UPS Management Upgrade Utility (on page 115)."...

  • Page 61: System Information Tab

    Enter the date that the battery was installed. Do one of the following: Click Save Settings to save the information. Click Undo Changes to undo the changes. Click Help to view online help. ("Identification menu" on page HP UPS Management Module web interface 61...

  • Page 62: Trap Receivers Tab, Snmp Managers Tab

    Click Send Test Trap to send a test SNMP trap. SNMP Managers tab This screen enables administrators to enter information for SNMP managers. SNMP managers are computers that use the HP Power MIB to request information from the management module. HP UPS Management Module web interface 62...

  • Page 63: Remote Access Tab

    Configure web access by doing one of the following: Select Disable to disable web access. Enable HTTP Port and enter the port number to use HTTP. Enable HTTPS Port and enter the port number to use HTTPS. HP UPS Management Module web interface 63...

  • Page 64: Event Notifications Menu

    The Event Notifications screen contains the following: Events tab (on page 65) Email Setup tab (on page 66) SNMP Traps tab (on page 67) HP UPS Management Module web interface 64...

  • Page 65: Events Tab

    If the event clears before the delay time has expired, then the event notification is not sent. Do one of the following: Click Save Settings to save the information. Click Undo Changes to undo the changes. Click Help to view online help. HP UPS Management Module web interface 65...

  • Page 66: Email Setup Tab

    Do one of the following: Click Save Settings to save the information. Click Undo Changes to undo the changes. Click Help to view online help. Click Send Test Email to send a test email. HP UPS Management Module web interface 66...

  • Page 67: Attached Devices Menu, Snmp Traps Tab

    Click Attached Devices in the left navigation frame to display the Attached Devices screen. This screen enables administrators to manage attached devices. NOTE: Depending on the specific UPS model, this screen will vary. HP UPS Management Module web interface 67...

  • Page 68

    AS—The agent version is not compatible and should be upgraded. RU—The agent lost communication to one or both UPSs, or there is at least one critical alarm generated by one UPS. AS—The agent is not communicating with the management module. HP UPS Management Module web interface 68...

  • Page 69: Controlling A Load Segment

    Click Add New Device on the Attached Devices screen. The Add Device screen appears. NOTE: Depending on the specific UPS model, this screen will vary. ("Controlling a load segment" on page 69) (turn off, on, or cycle power) HP UPS Management Module web interface 69...

  • Page 70

    NOTE: An SDScript cannot be run on a server unless the server has an agent installed. The SDScript file must reside on the server on which the command will be executed. HP UPS Management Module web interface 70...

  • Page 71: Power Fail Menu

    Configure the Shutdown Settings for each device using one of the three options in the Shutdown Settings column. Conserve Battery Power—Use the Conserve Battery Power option to prioritize load segment shutdown. Select the radio button in the Shutdown Delay column, and enter the number of HP UPS Management Module web interface 71...

  • Page 72: Advanced Power Fail Settings

    Select one of the three radio buttons in the Shutdown Settings field, and then enter the shutdown delay, if applicable. Deselect the Low Battery checkbox, or select the Low Battery checkbox and enter a shutdown delay. The following matrix describes the possible combinations. Low Battery—Selected Low Battery—Deselected HP UPS Management Module web interface 72...

  • Page 73: Shutdown Events Menu

    The management module does not initiate any type of system shutdown. Power is maintained until the battery is depleted.² HP UPS Management Module web interface 73...

  • Page 74: Scheduled Shutdowns Menu

    Select the checkbox in the Delete column for the shutdown event you want to delete. Click Delete Selection(s). To add or edit a scheduled shutdown, click Add New Scheduled Shutdown. The Add / Edit Scheduled Shutdowns screen ("Add/Edit Scheduled Shutdowns screen" on page 75) appears. HP UPS Management Module web interface 74...

  • Page 75: Help Tab

    Enter the shutdown date (if applicable) and time in the Shutdown field. Enter the restart date and time in the Restart field. Click Save Settings to save the information. Help tab Menu options listed under the Help tab include: HP UPS Management Module web interface 75...

  • Page 76: About Menu

    Click About in the left navigation frame to display the About screen. This screen displays the hardware version, the firmware version, and the MAC address for the management module, as well as a link to the HP website. HP UPS Management Module web interface 76...

  • Page 77: Contents Menu, Info & Updates Menu

    Click Contents in the left navigation frame to display the Contents screen. This screen provides a list of the links to help topics. Info & Updates menu Click Info & Updates in the left navigation frame to open the HP website. HP UPS Management Module web interface 77...

  • Page 78: Hp Ups Management Module Service Menu, Hp Ups Management Module Service Menu Overview

    HP UPS Management Module Service Menu overview The HP UPS Management Module Service Menu provides an alternative, limited interface to the management module when the web interface is disabled or not preferred. The menu structure textually displays various measurements and warning and alarm messages from the management module. Also, system values and power fail settings can be configured through the Service Menu and sent to the management module.

  • Page 79: Terminal Emulation Session, Post, Navigating The Menus

    If any error is detected in the boot process, the Error LED illuminates or flashes (on page 89). Navigating the menus After you have successfully initiated a terminal emulation or telnet session, the HP UPS Management Module Service Menu appears.

  • Page 80: Service Menu, Hp Ups Management Module Configuration Utility, Ups Monitor Submenu

    UPS Meters Displays UPS input and output parameter data Battery Displays battery data, battery status, and the Battery submenu Power Protection Displays the Power Protection submenu Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 80...

  • Page 81: Network Configuration Submenu, Battery Submenu

    SNMP traps Emails Enables you to configure a mail server and email event notifications Session Settings Enables you to configure timeouts and retries for remote sessions Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 81...

  • Page 82: Network Settings Submenu

    Submenu Description SNMP Managers (NMS) Enables you to select an entry to configure the SNMP managers (computers that use the HP Power MIB to request information from the management module) SNMP Traps Enables you to select an entry to configure the...

  • Page 83: Snmp Traps Submenu, Emails Submenu, Smtp Settings Submenu

    Enables you to enter or change the mail server IP address Sender Email Enables you to enter or change the email address that messages are marked as being sent from Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 83...

  • Page 84: System Configuration Submenu, Date/time Configuration Submenu

    Enables you to configure the date and time using NTP Manual Date/Time Enables you to configure the date and time manually Daylight Saving Changes Enables you to configure daylight saving time parameters Previous Menu Returns to the previous menu HP UPS Management Module Service Menu 84...

  • Page 85: User Accounts Submenu, Network Time Protocol Submenu, Manual Date/time Submenu

    Previous Menu Returns to the previous menu Submenu Description Change User Name Enables you to change a user login name Change Password Enables you to change a user login password HP UPS Management Module Service Menu 85...

  • Page 86

    Option number Submenu Administrator Privilege Previous Menu Description Enables you to designate a user as an administrator Returns to the previous menu HP UPS Management Module Service Menu 86...

  • Page 87: Troubleshooting, Agent Does Not Install On Rh Itanium, Attached Device Communication Errors Appear

    Troubleshooting ASCII character sequence Esc+Shift+9 directs all serial communication to the iLO port for the HP ProLiant DL380 G4 Action: Disable iLO. Agent does not install on RH Itanium Action: Install the ia32* file for your operating system from the supplementary disc.

  • Page 88: Battery Test Did Not Run

    Battery Test did not run Possible Cause: The UPS is On Battery. Action: The UPS must be in a certain state before the battery test runs. For more information, refer to the section, "Parameters menu option Browser does not display the web interface for an installed management module Action: Be sure that the IP address and port number are correct.

  • Page 89: Certificate Error, Email Notifications Are Not Received From An Hp-ux Server

    -or- Click Continue to this website (not recommended) to ignore the security warning. Email notifications are not received from an HP-UX server Action: Add the IP address of the email server to the host file of the computer running the UPS Power Protection Agent.

  • Page 90: Event Notification Messages Do Not Appear On Console Screen, Event Notifications Are Not Being Sent

    System Type column Action: Delete the discovered UPS from HP SIM. Using the management module web interface, add the HP SIM server as a Manager on the SNMP Managers tab (on page 62). Rediscover the UPS in HP SIM. Description...

  • Page 91: Hpflash Does Not Install Image.bin On A Pentium Iii

    HPFlash does not install image.bin on a Pentium III Symptom: The image.bin file is not installed on a Pentium III during a serial upgrade. Possible Cause: The minimum hardware requirement for HPFlash is Pentium 4. Action: Be sure that the hardware meets the minimum HPFlash requirements. Initiate Battery Test Command Has Been Sent message not displayed Action: View the results of the battery test on the Application Log screen...

  • Page 92: Invalid Ip Address, Links In Traps And Emails Do Not Work Correctly For Linux

    Invalid IP address Action: Verify that the IP address entered is valid. Links in traps and emails do not work correctly for Linux Action: Update the /etc/hosts file with the correct IP address. Linux agent does not execute on Red Hat 5 Symptom: The following error appears when attempting to execute the ./SetupRA agent: bash: ./SetupRA: /bin/sh: bad interpreter: Permission denied Action: Enter SH in front of the command.

  • Page 93: No Power, Non-admin Users Cannot Log In Through Telnet, On Battery Alarm, On Boost Alarm

    Verify that the network settings are correct. No power Action: Verify that the UPS is connected to a working outlet and that the UPS is powered up. Non-admin users cannot log in through telnet Possible Cause: A user account was added, but the password was not set. Action: An administrator must edit the user account to set a password.

  • Page 94: Receiving A Security Error

    Action: Stop the service, delete the certificate file, and restart the service. Redundant status error displays on the Attached Devices screen for a nonredundant configuration Possible Cause: The HP UPS Power Protection Agent was incorrectly configured. Action: Reconfigure the agent. Open the agent configuration program for your operating system.

  • Page 95: Sles 10 Agent Does Not Autostart After Power Fail Or Reboot

    Enter the correct IP address, host name, communications port, or serial path for the second management server that should communicate with the agent. Do not select Any Server from the dropdown box in Windows or enter an asterisk (*) where prompted for Linux or HP-UX. Close the configuration program.

  • Page 96: Task Bar Menu Does Not Clear

    Unable to locate the .INI files for a silent install Possible Cause: The DevManBE.ini file is automatically created in the top-level program directory. Action: For Windows®, if installed to the default location, the file is located at /Program Files/HP/UPS Power Protection Agent. Troubleshooting 96...

  • Page 97: Unable To Obtain A Valid Network Address Error Message Displays, Unable To Reboot The Machine

    Action: Manually power off the machine. Unable to set event delays using telnet Action: Event delays must be set using the HP UPS Management Module web interface. Unable to start the HP UPS Power Protection Agent for Linux Symptom: You cannot start the service for Linux, or the error message Segmentation fault /usr/local/DevMan displays.

  • Page 98: Unexpected Problems Occur With The Web Interface And Service Menu, Utility Alarm

    Unexpected problems occur with the web interface and Service menu Possible Cause: The management module was removed from one UPS and then installed in a different UPS. Action: Reconfigure the management module for the current UPS. Utility alarm Possible Cause: The utility input voltage is repeatedly outside the UPS operating range. Action: Check the management module log files to obtain specific error information.

  • Page 99: Technical Support, Before You Contact Hp, Hp Contact Information

    In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.

  • Page 100: Regulatory Compliance Notices, Regulatory Compliance Identification Numbers, Federal Communications Commission Notice, Fcc Rating Label

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 101: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only, Modifications

    For questions regarding this product, contact us by mail or telephone: Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: Hewlett-Packard Company P.

  • Page 102: European Union Regulatory Notice

    Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 103: Japanese Notice, Bsmi Notice

    Japanese notice BSMI notice Regulatory compliance notices 103...

  • Page 104: Alert Messages, Ups Alarms

    Alert messages UPS alarms This management module enables you to send an email notification or SNMP trap to specified recipients if a certain alert situation prevails. The following table lists all message texts and a description of each alarm. Alarm text Battery Discharged Batteries Disconnected Battery Failure...

  • Page 105

    Alarm text Description Input Out of Range Input (Utility) fault: Measured input voltage has exceeded the upper voltage limit specification for normal operation. Input (Utility) fault: Measured input voltage is less than the lower voltage limit specification for normal operation. Input (Utility) fault: Measured input frequency is outside the upper or lower frequency limit specification for normal operation.

  • Page 106

    Alarm text Description Manual Load Dumped The load power is off. This alarm is used to record the date and time of an EPO event. On Battery The UPS is using the battery to power the load. On Boost The UPS detected a low input condition and is increasing input voltage to a nominal level.

  • Page 107: Systems Insight Manager Integration, Systems Insight Manager Overview

    For example, if the management module detects an alarm condition, the module can send a trap to HP SIM with an attached hyperlink that routes users directly to the Overview screen for the attached UPS.

  • Page 108: Discovering The Management Module, Configuring Hp Sim To Receive Traps

    HP SIM automatically detects management modules as part of the device discovery process. If detected, a hyperlink is included on the HP SIM All Systems page for the UPS on which the management module is installed. The management module should be installed and running before attempting discovery through HP SIM.

  • Page 109: Configuring The Management Module To Send Traps To Hp Sim

    Configuring the management module to send traps to HP SIM Add the HP SIM server as an SNMP trap recipient on the SNMP Traps tab (on page 67). Configure the management module to send alert notifications to HP SIM on the Events tab (on page 65).

  • Page 110: Security Considerations, Security Considerations Overview

    Security considerations Security considerations overview The management module implements strict security for two important reasons: The module manages devices that have the potential to perform operations that are sensitive and destructive. The management module has browser accessibility. To better ensure the security of the management module and the devices it manages, consider the following topics in accordance with your organization's security policies and the environment in which the module will operate.

  • Page 111: Optional Power Monitoring Using Snmp, Snmp Monitoring

    Using the SNMP submenu (on page 82): Configure the third-party SNMP manager to monitor the HP UPS Management Module. In the third-party SNMP manager, configure the HP UPS Management Module information to be monitor by the SNMP manager. The HP Power MIB (CPQPOWER.MIB) can be downloaded from the HP website (http://www.hp.com/go/rackandpower).

  • Page 112: Updating The Firmware, Updating The Firmware Overview

    Upgrade Utility on the HP website (http://www.hp.com/go/rackandpower), and follow the attached instructions. If the firmware is corrupted and updates using the HP UPS Management Upgrade Utility are prevented, you can update the firmware using the bootloader. This process is only available when the application is damaged.

  • Page 113: Redundant Configuration, Configuring The Software For Redundancy

    Do not select Any Server from the dropdown box in Windows or enter an asterisk (*) where prompted for Linux or HP-UX. Enter the correct IP address, host name, communications port, or serial path for the second management server that should communicate with the agent.

  • Page 114

    Click Save Changes to return to the Attached Devices screen. Repeat steps e through g to configure the agent information on the second management server. Verify that the agent is communicating with both UPSs on the Attached Devices screen Devices menu"...

  • Page 115: Mass Configuration, Using The Hp Ups Management Upgrade Utility

    Mass configuration Using the HP UPS Management Upgrade Utility Use the HP UPS Management Upgrade Utility to configure multiple management modules to have identical settings using an uploadable configuration file. Configure a management module with the desired settings and download the file necessary for mass configuration using the Network screen ("Network...

  • Page 116: Acronyms And Abbreviations

    Acronyms and abbreviations ASCII American Standard Code for Information Interchange direct memory access DRAM dynamic random access memory EEPROM electrical erasable programmable read only memory emergency power off file transfer protocol HTTP hypertext transfer protocol HTTPS hypertext transfer protocol secure sockets input/output Integrated Lights-Out Internet Protocol...

  • Page 117

    media independent interface network time protocol POST Power-On Self Test random access memory Systems Insight Manager SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol Secure Sockets Layer Transmission Control Protocol TFTP Trivial File Transfer Protocol uninterruptible power system Acronyms and abbreviations 117...

  • Page 118: Index

    Index About menu 76 accessing software, browser 41 accessing software, system tray icon 42 adding an attached device 69 adding new users 58 adding scheduled shutdowns 75 advanced power fail settings 72 agent installation 26 agent, installation overview 26 agent, overview 8 alarm conditions 104 Alarms menu 48 alerts, event notification 64...

  • Page 119: Table Of Contents

    9 hardware version 49, 76 help contents 77 Help tab 75 Home tab 46 HP Systems Insight Manager, overview 107 HP-UX, installing the agent 36 HP-UX, reconfiguring components 39 HP-UX, uninstalling components 39 Identification menu 49 Info & Updates menu 77...

  • Page 120: Table Of Contents

    18 requirements, agent 8 requirements, browser 15 requirements, system 8 Reset button, location 17 SAM installation, HP-UX agent 37 Scheduled Shutdowns menu 74 screen resolution 15 secure sessions, Firefox 45 secure sessions, Internet Explorer 44 secure sessions, Mozilla 44...

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