Grandstream Networks HandyTone-488 User Manual
Grandstream Networks HandyTone-488 User Manual

Grandstream Networks HandyTone-488 User Manual

Analog telephone adaptor
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User Manual

HandyTone-488
Analog Telephone Adaptor
For SW Release Version 1.0.3.44
Grandstream Networks, Inc.
www.grandstream.com

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Summary of Contents for Grandstream Networks HandyTone-488

  • Page 1: User Manual

    User Manual HandyTone-488 Analog Telephone Adaptor For SW Release Version 1.0.3.44 Grandstream Networks, Inc. www.grandstream.com...
  • Page 2: Table Of Contents

    Advanced User Configuration ................25 General settings have same meaning as explained in above section for FXS port page. Special settings on FXO port are explained below..............36 6.2.4 Saving the Configuration Changes..............37 6.2.5 Rebooting the HandyTone-488 from Remote ............ 37...
  • Page 3 HandyTone-488 User Manual Grandstream Networks, Inc............38 ONFIGURATION THROUGH A ENTRAL ERVER SOFTWARE UPGRADE ..................... 39 TFTP/HTTP............39 IRMWARE PGRADE THROUGH ................40 ONFIGURATION OWNLOAD ........40 IRMWARE AND ONFIGURATION REFIX AND OSTFIX ......40 ANAGING IRMWARE AND ONFIGURATION OWNLOAD RESTORE FACTORY DEFAULT SETTING............
  • Page 4: Welcome

    HandyTone-488 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Grandstream HandyTone-488 is a new addition to the popular HandyTone product family. It is an enhanced model compared to the award-winning HandyTone-486 in that it allows call origination and termination from/to the PSTN network (via FXO port) remotely and automated emergency call routing through PSTN network.
  • Page 5: Installation

    HandyTone-488 User Manual Grandstream Networks, Inc. Installation HandyTone-488 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-488 VoIP functionalities are available via a regular analog telephone. The following photo illustrates the appearance of a HandyTone-488.
  • Page 6 HandyTone-488 has one FXS port and one FXO port. The PHONE port next to the LAN port is a FXS port. The LINE port on the side of the HandyTone-488 is a FXO port. Both the FXS port and the FXO port can have a separate SIP account.
  • Page 7: What Is Included In The Package

    3) One Ethernet cable Safety Compliances The HandyTone-488 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with UL standard. The HandyTone-488 should only operate with the universal power adaptor provided in the package. Warranty Grandstream has a reseller agreement with our reseller customer.
  • Page 8: Product Overview

    HandyTone-488 User Manual Grandstream Networks, Inc. Product Overview Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Built-in router, NAT, Gateway and DMZ port forwarding •...
  • Page 9: Hardware Specification

    HandyTone-488 User Manual Grandstream Networks, Inc. Hardware Specification The table below lists the hardware specification of HandyTone-488. Model HandyTone-488 LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 1xFXS FXO port 1xFXO Button Green and red color Universal Switching...
  • Page 10: Basic Operations

    Basic Operations Get Familiar with Voice Prompt HandyTone-488 has stored a voice prompt menu (Interactive Voice Response or IVR) for quick browsing and simple configuration. To enter this voice prompt menu, simply press the button or dial “***” from the analog phone. The following table shows how to use the voice prompt menu to configure the device.
  • Page 11: Make Phone Calls

    HandyTone-488 User Manual Grandstream Networks, Inc. • “#” returns to the main menu • “9” functions as the ENTER key in many cases to confirm an option • All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address.
  • Page 12: Call Hold

    HandyTone-488 User Manual Grandstream Networks, Inc. If the target IP address is 192.168.0.10, the dialing convention is Voice Prompt with option 47, then 192 168 000 010 followed by pressing the “#” key if it is configured as a send key or wait for more than 5 seconds.
  • Page 13: Attended Transfer

    NOTES: “Enable Call Feature” has to be set to YES in web configuration page. 5.2.8 PSTN Pass Through/life line HandyTone-488 supports PSTN pass through. The user can send and receive PSTN call with attached analog phone. To receive PSTN calls, simply make phone off hook when the analog phone rings.
  • Page 14: Voip-To-Pstn Calls

    PSTN line and get dial tone, then dial the PSTN number. When HandyTone-488 is out of power, it will function as a jack. The user will be automatically connected to the PSTN Line.
  • Page 15: Route Calls To Pstn

    For ex, if “Route call to PSTN” is configured to be 626, all outgoing calls start with 626 will be initiated from PSTN line. Call Features All the call feature codes are applicable to FXS port for VoIP calls only. 5.3.1 Call Features Table Following table shows the call features of HandyTone-488.
  • Page 16: Fax

    HandyTone-488 supports FAX in two modes: T.38 (Fax over IP) and fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting Fax mode to be T.38.
  • Page 17 DHCP Failed or WAN No Cable Button flashes every 2 seconds (if DHCP is configured) HandyTone-488 fails to register Button flashes every 2 seconds (if SIP server is configured) Firmware Upgrading Button flashes every 2 seconds...
  • Page 18: Configuration Guide

    Follow section 5.1 with voice menu option 01 to enable HandyTone-488 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-488 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up HandyTone-488’s IP, Subnet Mask, Gateway, and DNS server respectively.
  • Page 19: End User Configuration

    Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2005 The password is case sensitive with maximum length of 25 characters. The factory default password for End User and administrator is “123” and “admin” respectively. Only administrator can get access to “ADVANCED SETTING”...
  • Page 20 System Up Time: 0 day(s) 1 hour(s) 47 minute(s) Registered: Yes PPPoE Link Up: disabled NAT: detected NAT type is full cone All Rights Reserved Grandstream Networks, Inc. 2005 MAC Address The unique device ID, in HEX format. This is very important ID for ISP troubleshooting.
  • Page 21 HandyTone-488 User Manual Grandstream Networks, Inc. DHCP vendor class ID: PPPoE account ID: PPPoE password: PPPoE Service Name: Preferred DNS server: statically configured as: IP Address: Subnet Mask: Default Router: DNS Server 1: DNS Server 2: Time Zone: GMT-6:00 (US Central Time, Chicago) Daylight 4,1,7,2,0;10,-1,7,2,0;60...
  • Page 22 Forward to (VoIP calls will be forwarded to the specified PSTN PSTN: number if ring no answer) Forward to (PSTN calls will be forwarded to the specified VoIP VoIP: number) Update Cancel Reboot All Rights Reserved Grandstream Networks, Inc. 2005...
  • Page 23 HandyTone-488 User Manual Grandstream Networks, Inc. End User This contains the password to access the Web Configuration Menu. This Password field is case sensitive with max. 25 characters The port to access HTTP web configuration page. Default setting is 80.
  • Page 24 HandyTone-488 User Manual Grandstream Networks, Inc. Daylight Savings Time This parameter controls whether the displayed time will be daylight savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead of normal time.
  • Page 25: Advanced User Configuration

    DMZ IP: Forward all WAN IP traffic to a specific IP address if no matching port is used by HandyTone-488 itself or in the defined port forwarding. Port Forwarding: Allow users to forward a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port.
  • Page 26 Syslog Level: Update Cancel Reboot All Rights Reserved Grandstream Networks, Inc. 2005 Admin Password Administrator password. Only administrator can configure the “Advanced Settings”, FXS port and FXO port page. Password field is purposely blanked for security reason after clicking UPDATE button. The maximum password length is 25 characters.
  • Page 27 HandyTone-488 User Manual Grandstream Networks, Inc. Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Layer 2 QoS Layer 2 QoS settings. Default setting is blank. VLAN supported equipment is required if user needs to change these settings.
  • Page 28 HandyTone-488 User Manual Grandstream Networks, Inc. Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: • product model/version on boot up (INFO level) •...
  • Page 29 HandyTone-488 User Manual Grandstream Networks, Inc. Unregister On Reboot: Register Expiration: (in minutes. default 1 hour, max 45 days) 5060 local SIP port: (default 5060) 5004 local RTP port: (1024-65535, default 5004) Use random port: DTMF Payload Type: Send DTMF:...
  • Page 30 HandyTone-488 User Manual Grandstream Networks, Inc. iLBC payload type: (between 96 and 127, default is 97) Silence Suppression: Fax Mode: T.38 (Auto Detect) Pass-Through Early Dial: Yes (use "Yes" only if proxy supports 484 response) Dial Plan Prefix: (this prefix string is added to each dialed number) Use # as Dial Key: Yes (if set to Yes, "#"...
  • Page 31 HandyTone-488 User Manual Grandstream Networks, Inc. Update All Rights Reserved Grandstream Networks, Inc. 2005 SIP Server SIP Server’s Domain name or IP address provided by VoIP service provider. Outbound Proxy IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller.
  • Page 32 HandyTone-488 User Manual Grandstream Networks, Inc. Use Random Port Default No. If set to Yes, the device will pick randomly-generated SIP and RTP ports. This is usually necessary when multiple HandyTone ATAs are behind the same NAT. DTMF Payload This parameter sets the payload type for DTMF using RFC2833...
  • Page 33 HandyTone-488 User Manual Grandstream Networks, Inc. Voice Frames per This field contains the number of voice frames to be transmitted in a single packet. When setting this value, the user should be aware of the requested packet time (used in SDP message) as a result of configuring this parameter.
  • Page 34 HandyTone-488 User Manual Grandstream Networks, Inc. Special Features Default is Standard. Choose the selection to meet some special requirements from Soft Switch vendors like Nortel, Broadsoft, etc. Onhook Threshold Default setting is 800ms. If the flash event is longer than the settings, it is processed as on-hook event.
  • Page 35 HandyTone-488 User Manual Grandstream Networks, Inc. User ID) (purposely not displayed for security Authenticate Password: protection) John Doe-2 Name: (optional, e.g., John Doe) Use DNS SRV: User ID is phone number: SIP Registration: Unregister On Reboot: Register Expiration: (in minutes. default 1 hour, max 45 days)
  • Page 36: General Settings Have Same Meaning As Explained In Above Section For Fxs Port Page. Special Settings On Fxo Port Are Explained Below

    (sec, terminate call after long silence detected, default is 60 PSTN Silence Timeout: sec, max 65536) Update All Rights Reserved Grandstream Networks, Inc. 2005 General settings have same meaning as explained in above section for FXS port page. Special settings on FXO port are explained below. Local SIP port The default value for FXO port is 5062.
  • Page 37: Saving The Configuration Changes

    The device is rebooting now... You may relogin by clicking on the link below in 30 seconds. Click to relogin All Rights Reserved Grandstream Networks, Inc. 2005 Note: • DO NOT INTERUPT THE BOOTING UP PROCESS, OR THE DEVICE COULD BE...
  • Page 38: Configuraentraltion Through Aentral Centraentrall Server

    The GAPSLite configuration tool is now free to end users. The tool and configuration template are available for download from http://www.grandstream.com/DOWNLOAD/Configuration_Tool/. For details on how GAPS works, please contact Grandstream and refer to the documentation of GAPS product provided.
  • Page 39: Software Upgrade

    For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Services section of Grandstream’s Web site to obtain our public TFTP server’s IP address.
  • Page 40: Configuration File Download

    Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
  • Page 41: Restore Factory Default Setting

    The device will reboot automatically and restore to factory default setting. NOTES: • Please be aware by default the HandyTone-488 WAN side HTTP access is disabled. After a factory reset, the device’s web configuration page can be accessed only from its LAN port,...
  • Page 42: Glossary Of Terms

    OSI network and OSI link layer. It is used when IPv4 is used over Ethernet Analogue Telephone Adapter. Covert analogue telephone to be used in data network for VoIP, like Grandstream HT series products. CODEC Abbreviation for Coder-Decoder. It's an analog-to-digital (A/D) and digital-to-analog (D/A) converter for translating the signals from the outside world to digital, and back again.
  • Page 43 Fully Qualified Domain Name A FQDN consists of a host and domain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, grandstream is the second-level domain, and.com is the top level domain. Foreign eXchange Office An FXO device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T.
  • Page 44 HandyTone-488 User Manual Grandstream Networks, Inc. Foreign eXchange Station An FXS device has hardware to generate the ring signal to the FXO extension (usually an analog phone). An FXS device will allow any FXO device to operate as if it were connected to the phone company.
  • Page 45 Network Time Protocol, a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP/SBC Outbound Proxy or another name Session Border Controller. A device used in VoIP networks.
  • Page 46 (RFC3261). SIP is a text-based protocol suitable for integrated voice-data applications. SIP is designed for voice transmission and uses fewer resources and is considerably less complex than H.323. All Grandstream products are SIP based STUN Simple Traversal of UDP over NATs, is a...
  • Page 47 HandyTone-488 User Manual Grandstream Networks, Inc. another. UDP does not provide the reliability and ordering guarantees that does; datagrams may arrive out of order or go missing without notice. However, as a result, UDP is faster and more efficient for many lightweight or time-sensitive purposes.

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