Grandstream Networks 386 User Manual
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Grandstream Networks 386 User Manual

Grandstream Networks 386 User Manual

Analog telephone adaptor
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User Manual

HandyTone-386
Analog Telephone Adaptor
For Firmware Release Version 1.0.3.44
Grandstream Networks, Inc.
www.grandstream.com

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Summary of Contents for Grandstream Networks 386

  • Page 1: User Manual

    User Manual HandyTone-386 Analog Telephone Adaptor For Firmware Release Version 1.0.3.44 Grandstream Networks, Inc. www.grandstream.com...

  • Page 2: Table Of Contents

    End User Configuration... 18 6.2.3 Advanced Configuration and FXS ports Parameters... 23 6.2.4 Saving the Configuration Changes ... 36 6.2.5 Rebooting the HandyTone-386 from Remote ... 36 ONFIGURATION THROUGH A SOFTWARE UPGRADE ... 38 IRMWARE PGRADE THROUGH Table of Contents ...
  • Page 3 HandyTone-386 User Manual ONFIGURATION IRMWARE AND ONFIGURATION ANAGING IRMWARE AND RESTORE FACTORY DEFAULT SETTING…………………………………..40 GLOSSARY………………………………………………………………………..41 ... 39 OWNLOAD REFIX AND ONFIGURATION Grandstream Networks, Inc..39 OSTFIX ... 39 OWNLOAD...

  • Page 4: Welcome

    HandyTone-386 User Manual Grandstream Networks, Inc. Welcome Congratulations on becoming an owner of HandyTone-386. You made an excellent choice and we hope you enjoy all of its capabilities. Grandstream's HandyTone-386 is an all-in-one VoIP integrated access device that features superb audio quality, rich functionalities, high level of integration, compactness and ultra-affordability.

  • Page 5: Installation

    HandyTone-386 User Manual HandyTone-386 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-386 VoIP functionalities are available via regular analog telephones. The following photo illustrates the appearance of a HandyTone-386.
  • Page 6 HandyTone-386 has two FXS ports. The RJ-11 jack next to the LAN is called FXS port 2 and the RJ- 11 jack on the corner is called FXS port 1. The RJ-11 jack on the side on of the HandyTone-386 is a LINE port or PSTN pass-through port.

  • Page 7: What Is Included In The Package

    3) One Ethernet cable Safety Compliances The HandyTone-386 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with UL standard. The HandyTone-386 should only operate with the universal power adaptor provided in the package. Warranty Grandstream has a reseller agreement with our reseller customer.

  • Page 8: Product Overview

    HandyTone-386 User Manual Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Supports dual SIP accounts via dual FXS ports • Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive jitter control and packet loss concealment technology •...

  • Page 9: Hardware Specification

    HandyTone-386 User Manual Hardware Specification The table below lists the hardware specification of HandyTone-386. Model LAN interface FXS telephone port PSTN Port Button Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance HandyTone-386 1xRJ45 10Base-T 2 x FXS 1x PSTN pass-through or life line port...

  • Page 10: Basic Operations

    HandyTone-386 User Manual Get Familiar with Voice Prompt HandyTone-386 has a stored voice prompt menu for quick browsing and simple configuration. Currently, the voice prompt menu and the LED button is designed for FXS port 1 ONLY. To enter this voice prompt menu, simply press the button or “***” from the analog phone.

  • Page 11: Make Phone Calls

    HandyTone-386 User Manual NOTE: • Once the button is pressed, it enters the voice prompt main menu. If the button is pressed again, while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial tone is prompted •...

  • Page 12: Call Hold

    HandyTone-386 User Manual To make a direct IP call, first pick up the analog phone or turn on the speakerphone on the analog phone, then access the voice menu prompt by dial “***” or press the button on the HandyTone-286, and dials “47”...

  • Page 13: 3-Way Conferencing

    NOTE: • When Attended Transfer failed and A hang up, the HandyTone- 386 will ring user A back again to remind A that B is still on the call. A can pick up the phone to restore conversation with B.

  • Page 14: Pstn Pass Through

    5.2.7 PSTN Pass Through HandyTone-386 supports PSTN pass through on FXS port 1. User can make and receive PSTN calls with attached analog phone in Phone 1 port. Phone 2 port (or FXS port 2) does NOT have this feature.

  • Page 15: Pstn Pass Through / Life Line

    FAX Support HandyTone 386 supports FAX in two modes: T.38 (Fax over IP) and fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting Fax mode to be T.38 (default).
  • Page 16 HandyTone-386 User Manual HandyTone-486 fails to register Firmware Upgrading Device Malfunctions GREEN LED mostly indicates normal working status Message Waiting Indication RINGING RINGING INTERVAL In Conversation Button flashes every 2 seconds (if SIP server is configured) Button flashes every 2 seconds...

  • Page 17: Configuration Guide

    Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use STATIC IP mode, then use option 02, 03, 04 to set up HandyTone-386’s IP, Subnet Mask, Gateway respectively. 6.1.3 TFTP Server Address Follow section 5.1 with voice menu option 06 to configure the IP address of the TFTP server.
  • Page 18 HandyTone-386 User Manual Once this HTTP request is entered and sent from a Web browser, the HandyTone-386 will respond with the following login screen: Password The password is case sensitive with maximum length of 25 characters. The factory default password for End User and administrator is “123”...
  • Page 19 BASIC ADVANCED SETTINGS SETTINGS All Rights Reserved Grandstream Networks, Inc. 2005 The device ID, in HEX format. This is very important ID for ISP troubleshooting. This field shows IP address of the HT386. This field contains the product model info, such as HT386.
  • Page 20 PSTN access code: Grandstream Device Configuration BASIC ADVANCED SETTINGS SETTINGS (purposely not displayed for security protection) 4,1,7,2,0;10,-1,7,2,0;60 (key pattern to use the PSTN line, default is "*00") Update All Rights Reserved Grandstream Networks, Inc. 2005 Grandstream Networks, Inc. PORT1 PORT2...
  • Page 21 HandyTone-386 User Manual End User This contains the password for end user to access the Web Configuration Menu. User can put new password here. This field is case sensitive with Password maximum of 25 characters This is the device’s internal HTTP server port. Default is 80.
  • Page 22 HandyTone-386 User Manual Daylight Savings Time This parameter controls whether the displayed time will be daylight savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead of normal time.

  • Page 23: Advanced Configuration And Fxs Ports Parameters

    HandyTone-386 User Manual 6.2.3 Advanced Configuration and FXS ports Parameters To login to the Advanced Setting and FXS port configuration pages, administrator password is required. The default administrator password is “admin”. User can change the administrator password here. The password is case sensitive and the maximum length is 25 characters.
  • Page 24 NTP Server: Syslog Server: NONE Syslog Level: All Rights Reserved Grandstream Networks, Inc. 2005 Administrator password. Only administrator can configure the “Advanced Admin Password Settings” page. Password field is purposely blanked for security reason after clicking update and saved. The maximum password length is 25 characters.
  • Page 25 Config Server Path IP address or domain name of configuration server. Firmware File Default is blank. If configured, HandyTone-386 will request the firmware file with the prefix. This setting is useful for ITSPs. End user should keep it Prefix blank.
  • Page 26 HandyTone-386 User Manual Syslog Level Select the ATA to report the log level. Default is NONE. The level is either one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: The Syslog uses USER facility. In addition to standard Syslog payload, it...
  • Page 27 HandyTone-386 User Manual User ID is phone number: SIP Registration: Unregister On Reboot: Register Expiration: 5060 local SIP port: 5004 local RTP port: Use random port: DTMF Payload Type: Send DTMF: in-audio Send Flash Event: Enable Call Features: supported locally)
  • Page 28 Yes (caller ID will be blocked if set to Yes) Yes (configuration update via keypad is disabled if set to Yes) Frequency2 (Hz) 2600 0dB default Update All Rights Reserved Grandstream Networks, Inc. 2005 Grandstream Networks, Inc. 5.3kbps encoding rate ON(x10ms) OFF(x10ms) (C1;C2;C3) (C1;C2;C3)
  • Page 29 HandyTone-386 User Manual • FXS Port 2 Page: STATUS sip.sipserver2.com SIP Server: Outbound Proxy: SIP User ID: Authenticate ID: Authenticate Password: David Name: Use DNS SRV: User ID is phone number: SIP Registration: Unregister On Reboot: Register Expiration: 5062 local SIP port:...
  • Page 30 HandyTone-386 User Manual Offhook Auto-Dial: offhook) Proxy-Require: Disable Call- Waiting: NAT Traversal (STUN): No Key Entry Timeout: Preferred Vocoder: choice 1: (in listed order) choice 2: choice 3: choice 4: choice 5: choice 6: Voice Frames per G723 rate: 6.3kbps encoding rate...
  • Page 31 This parameter controls whether the HT386 needs to send REGISTER SIP Registration messages to the proxy server. The default setting is “Yes”. 2600 0dB default Update All Rights Reserved Grandstream Networks, Inc. 2005 Grandstream Networks, Inc. Dial Tone Recall Dial Tone Message Waiting Confirmation...
  • Page 32 HandyTone-386 User Manual Unregister On Default is No. If set to Yes, the device will first send registration request to indicate SIP registra to remove previous bindings. Reboot Register Expiration This parameter allows the user to specify the time frequency (in minutes) the HT386 will refresh its registration with the specified registrar.
  • Page 33 HandyTone-386 User Manual NAT Traversal This parameter defines whether the HT386 NAT traversal mechanism will be activated or not. If activated (by choosing “Yes”) and a STUN server is also specified, then the HT386 will behave according to the STUN client specification.
  • Page 34 HandyTone-386 User Manual Silence Suppression This controls the silence suppression/VAD feature of G723 and G729. If set to “Yes”, when a silence is detected, small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to “No”, this feature is disabled.

  • Page 35: Saving The Configuration Changes

    Saving the Configuration Changes Once a change is made, users should click on the “Update” button in the Configuration page. The HandyTone-386 will then display the following screen to confirm that the changes have been saved. STATUS BASIC SETTINGS ADVANCED SETTINGS Your configuration changes have been saved.

  • Page 36: Configuration Through A Central Server

    Click to relogin All Rights Reserved Grandstream Networks, Inc. 2004 At this point, the user can relogin to the HandyTone-386 after waiting for about 30 seconds. Configuration through a Central Server Grandstream HT386 can be automatically configured from a central provisioning system.

  • Page 37: Software Upgrade

    HandyTone-386 User Manual Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Firmware Upgrade through TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP or HTTP, respectively.

  • Page 38: Configuration File Download

    HandyTone-386 User Manual Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.

  • Page 39: Restore Factory Default Setting

    HandyTone-386 User Manual Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuration information of the device. Please backup or print out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your service provider.

  • Page 40: Glossary Of Terms

    HandyTone-386 User Manual ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. Automatic Gain Control, is an...
  • Page 41 HandyTone-386 User Manual telephony. DECT covers wireless PBXs, telepoint, residential cordless telephones, wireless access to the public switched telephone network, Closed User Groups (CUGs), Local Area Networks, and wireless local loop. The DECT Common Interface radio standard is a multicarrier time division multiple access, time division duplex (MC-TDMA-TDD) radio...
  • Page 42 HandyTone-386 User Manual Foreign eXchange Office An FXO device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface.
  • Page 43 HandyTone-386 User Manual H.323 A suite of standards for multimedia conferences on traditional packet-switched networks. HTTP Hyper Text Transfer Protocol; the World Wide Web protocol that performs the request and retrieve functions of a server Internet Protocol. A packet-based protocol for delivering data across networks.
  • Page 44 HandyTone-386 User Manual OBP/SBC Outbound Proxy or another name Session Border Controller. A device used in OBP/SBCs are put into the signaling and media path between calling and called party. The OBP/SBC acts as if it was the called VoIP phone and places a second call to the called party.
  • Page 45 HandyTone-386 User Manual designed for voice transmission and uses fewer resources and is considerably less complex than H.323. All Grandstream products are SIP based STUN Simple Traversal of UDP over NATs, is a multiple NATs) to find out its public address, the type of NAT it is behind and the internet side port associated by the NAT with a particular local port.

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Handytone-386

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