Summary of Contents for Extron electronics MPX Plus 866 A
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MPX Plus 866 A Media Presentation Matrix Switcher 68-1193-01 Rev. B 05 09...
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Precautions Safety Instructions • English Warning Power sources • This equipment should be operated only from the power source indicated on the product. This This symbol is intended to alert the user of important operating and maintenance equipment is intended to be used with a main power system with a grounded (neutral) conductor. The (servicing) instructions in the literature provided with the equipment.
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FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Example 3: Removing a tie from a set of video and audio ties ........3-16 Example 4: Creating a set of low resolution video and audio ties ......... 3-18 MPX Plus 866 A Media Presentation Matrix Switcher • Table of Contents...
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....................3-51 Worksheet example 1: System equipment ................3-51 Worksheet example 2: Daily configuration ................. 3-52 Worksheet example 3: Test configuration ................3-53 Blank configuration worksheet .................... 3-54 MPX Plus 866 A Media Presentation Matrix Switcher • Table of Contents...
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Deleting a group master ..................... 5-18 Viewing and using a group master ................5-18 Video-only I/O page controls .................... 5-20 Presets ..........................5-21 Save a Preset ........................ 5-21 Recall a Preset ......................5-22 MPX Plus 866 A Media Presentation Matrix Switcher • Table of Contents...
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Administrator Password and User Password fields............5-46 Update firmware ........................5-46 Ethernet-connected firmware upload................5-49 Serial-port-connected firmware upload................5-50 Upload HTML files ........................5-52 WCP Windows buttons, drop boxes, and trash ..............5-53 MPX Plus 866 A Media Presentation Matrix Switcher • Table of Contents...
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Change the RGB delay (computer group video outputs only ......... 6-19 Change the output volume level ..................6-20 Global Presets page ........................ 6-22 Save a preset ........................6-22 Recall a preset ........................6-23 Special Characters ........................6-23 MPX Plus 866 A Media Presentation Matrix Switcher • Table of Contents...
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Installing labels in the matrix switcher’s buttons ..............C-9 Button label blanks .........................C-11 All trademarks mentioned in this manual are the properties of their respective owners. 68-1193-01 B 05 09 MPX Plus 866 A Media Presentation Matrix Switcher • Table of Contents...
MPX Plus 866 A Chapter One Introduction About this Manual About the Media Presentation Matrix Switcher Definitions Features...
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This manual contains installation, configuration, and operating information for the Extron MPX Plus 866 A Media Presentation Matrix Switcher. In this manual, the MPX Plus 866 A may be referred to as “the MPX” or “the switcher”. About the Media Presentation Matrix Switcher A media presentation switcher combines multiple A/V switchers, of different video formats, in one box.
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The MPX Plus 866 A has the following switching and mixing capabilities: • An 8-input by 6-output VGA matrix switcher, comprising the computer video group • A 6-input by 6-ouput S-video and composite video matrix switcher, comprising the low resolution video group •...
(global ties preset) or part of the current configuration (partial preset). Preset numbers larger than 26 are accessible under RS-232 or Ethernet control. MPX Plus 866 A Media Presentation Matrix Switcher • Introduction...
Computer video group — The switcher provides a minimum of 300 MHz (-3 dB) video bandwidth, fully loaded. Low resolution video group — The switcher provides a minimum of 150 MHz (-3 dB) video bandwidth, fully loaded. MPX Plus 866 A Media Presentation Matrix Switcher • Introduction...
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RGB delay, also known as Triple-Action Switching or video mute switching, is user selectable from 0 to 5 seconds, in ™ half-second increments. MPX Plus 866 A Media Presentation Matrix Switcher • Introduction...
Group masters — Any of the gain, volume, and trim controls in the DSP can be grouped with other controls of the same type (in the same location in the audio signal flow) for single-slider control of the entire group. MPX Plus 866 A Media Presentation Matrix Switcher • Introduction...
Global memory presets — 32 global memory presets are a time-saving feature that lets you set up and store input/output configurations in advance. You can then recall those configurations, when needed, with a few simple steps. MPX Plus 866 A Media Presentation Matrix Switcher • Introduction...
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SIS command is required to unlock the front panel controller and make the front panel fully operational. Power — The matrix switcher’s 100 VAC to 240 VAC, internal power supply provides worldwide power compatibility. MPX Plus 866 A Media Presentation Matrix Switcher • Introduction...
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Introduction, cont’d 1-10 MPX Plus 866 A Media Presentation Matrix Switcher • Introduction...
Insert the switcher into the rack, aligning the holes in the mounting bracket with those in the rack (figure 2-1). Secure the switcher to the rack using the supplied bolts. Figure 2-1 — Installing the switcher in a rack MPX Plus 866 A Media Presentation Matrix Switcher • Installation...
SECONDARY RESET Tx Rx ACT LINK Figure 2-2 — MPX Plus 866 A Media Presentation Matrix Switcher Video input and output connections Computer video group N The switcher does not alter the computer video inputs in any way. The signal output is in the same format as the input.
Ethernet or RS-232 control. See chapter 3, “Operation”, chapter 4, “SIS Programming and Control”, chapter 5, “Switcher Software”, and chapter 6, “HTML Operation” for details. MPX Plus 866 A Media Presentation Matrix Switcher • Installation...
• If the stripped section of wire is shorter than 3/16”, wires can be easily pulled out even if tightly fastened by the captive screws. MPX Plus 866 A Media Presentation Matrix Switcher • Installation...
If desired, connect an MKP 2000 or MKP 3000 remote control panel to the switcher’s RS-232 connector. Refer to the MKP 2000 Remote Control Panel User’s Manual or the MKP 3000 Remote Control Panel User’s Manual for details. MPX Plus 866 A Media Presentation Matrix Switcher • Installation...
T568B at the other (Tx and Rx pairs called a "straight-through" cable, because Connector reversed) is a "crossover" cable. no pin/pair assignments are swapped. Figure 2-8 — RJ-45 connector and pinout tables MPX Plus 866 A Media Presentation Matrix Switcher • Installation...
N Hard reset does not clear the current configuration. Power AC power connector — Plug a standard IEC power cord into this connector to connect the switcher to a 100 VAC to 240 VAC, 50-60 Hz power source. MPX Plus 866 A Media Presentation Matrix Switcher • Installation...
Distances of about 50 feet (15 m) are typically not a problem. In some cases the matrix switcher may be capable of serial communications via RS-232 up to 250 feet (76 m) away. 2-10 MPX Plus 866 A Media Presentation Matrix Switcher • Installation...
MPX Plus 866 A Chapter Three Operation Front Panel Controls and Indicators Front Panel Operations Rear Panel Operations Optimizing the Audio Troubleshooting Configuration Worksheets...
Preset button — See page 3-6. View button — See page 3-6. Esc button — See page 3-6. Video button — See page 3-7. Audio button — See page 3-7. MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
Outputs: Press and hold to mute the video and audio, video, or audio output. indication: Outputs blink: Output is muted. Background Action: Press and hold to toggle illumination between background illumination or buttons unlit. MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
14. See “Selecting S-video composite or video” on page 3-26. Display the audio level of the selected input. See “Viewing and adjusting ❏ the input audio level” on page 3-34. MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
With the Video and Audio buttons, select front panel security ❏ Lock mode 2 or toggle between mode 0 (unlocked) and mode 2. See “Setting the front panel locks (Executive modes)” on page 3-44. MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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Select 115200 baud for the RS-232 Primary port in Serial Port Selection and ❏ Configuration mode, and indicate the selection See “Selecting the RS-232 Primary port’s baud rate” on page 3-42. MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
2 and Lock mode 1). See “Setting the front panel locks (Executive modes)” on page 3-44. With the Video button, commands the front panel system reset. ❏ See “Performing a system reset from the front panel” on page 3-46. MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
• Viewing and adjusting the output volume • Reading and setting the RS-232 Primary port settings • Locking the front panel • Setting background illumination • Performing front panel resets MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
See “Setting the front panel locks (Executive modes)” on page 3-44 for a detailed list of basic and advanced functions and the procedure to set the various front panel locks. MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
Press and release the Enter button to accept the tie. Repeat steps 1 through 4 to create additional ties until the desired configuration is complete. 3-10 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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Outputs that are already tied can be left on, along with new blinking selections, or toggled off by pressing the associated output button. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-11...
N The entire set of potential ties can be canceled at this point by pressing and releasing the Esc button. The Esc button flashes green once. 3-12 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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• Input 5 video and audio tied to output 3, output 4, and output 6 Input 5 (video/audio) tied to outputs 3, 4, and 6. Input Output Video Audio MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-13...
C O N T R O L 1 2 3 4 5 6 VIEW ENTER PRESET COMPUTER/AUDIO OUTPUTS The Enter button blinks green to indicate the need to confirm the change. 3-14 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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Audio — Input 5 audio tied to output 3, output 4, and output 6 Input 5 video tied to outputs 1, 3, 4, and 6. Input 5 audio tied to outputs 3, 4, and 6. Input Output Video Audio MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-15...
VIEW ENTER PRESET audio input will be untied. The Enter button blinks 1 2 3 4 5 6 green to indicate the need to confirm the change. COMPUTER OUTPUTS 3-16 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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Audio — (audio models) Input 5 audio tied to output 3 and output 6 Input 5 video tied to outputs 1, 3, 4, and 6. Input 5 audio tied to outputs 3 and 6. Input Output Video Audio MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-17...
The button lights amber to indicate that the video signal on this input will be tied to or untied from the output(s) you select next. VIDEO INPUTS 9 10 11 12 13 14 3-18 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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Audio — Input 12 audio tied to output 1 and output 2 Input 12 video tied to outputs 7 and 8. Input 12 audio tied to outputs 1 and 2. Input Output Video Audio MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-19...
Clear all selections: Press and release the Esc button. Press and release the Esc button. C O N T R O L VIEW ENTER PRESET The button flashes once. 3-20 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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(input 5), and the output buttons light for all of the outputs that are tied to the input. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-21...
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Press the View button to exit View-Only mode. All input buttons and output buttons VIEW return to unlit or background illumination. The View button returns to unlit or background illumination. 3-22 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
When power is removed and restored, the delay settings are retained. • Exiting Video mode by pressing the Video button always returns the I/O configuration to video and audio selected for configuration (Video button and Audio button both lit). MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-23...
“Setting the front panel Locks (Executive modes)” on page 3-44. If front panel lock mode 2 is selected and you try to perform steps 4, the actions are ignored and the Enter, Video, and Audio buttons flash. 3-24 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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I / O The Video button stops The Audio button lights red. VIDEO AUDIO blinking and lights green. All input buttons and output buttons return to unlit or background illumination. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-25...
The button flashes once. Select Video mode: Press and hold the Video button. Press and hold the Video button until it blinks. VIDEO VIDEO 2 seconds Release the button. 3-26 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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N For the switcher to recognize the change and create a new configuration map, you must create a new tie for the input whose format was changed. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-27...
• When a partial preset is recalled, it overwrites that portion of the current configuration addressed by the preset, leaving the rest unchanged. 3-28 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
C O N T R O L All input buttons return to unlit VIEW ENTER PRESET or background illumination. The Enter and Preset buttons return to unlit or background illumination. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-29...
C O N T R O L All input buttons return to unlit ENTER PRESET VIEW or background illumination. The Enter and Preset buttons return to unlit or background illumination. 3-30 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
S-video planes. • Mutes are saved to non-volatile memory. When power is removed and restored, the mute settings are retained. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-31...
See “Setting the front panel Locks (Executive modes)” on page 3-44. If front panel Lock mode 2 is selected and you try to perform steps 4 and 5, the actions are ignored. 3-32 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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Press the View button to exit View-Only mode. All input buttons and output buttons VIEW return to unlit or background illumination. The View button returns to unlit or background illumination. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-33...
) and View ( < ) buttons to increase and decrease the audio level. Press and release the Audio button to exit the Audio mode. The Audio button stops blinking. 3-34 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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= Unlit button = Blinking button = Slow blinking button = Fast blinking button = Lit button Green indicates a positive (gain) level, red indicates a negative (attenuation) level. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-35...
• In this example, the output buttons display an audio gain level of +8 dB. 1 2 3 4 5 6 7 8 9 10 11 12 COMPUTER/AUDIO OUTPUTS VIDEO OUTPUTS 3-36 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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I / O The Video button The Audio button stops VIDEO AUDIO lights green. blinking and lights. All input buttons and output buttons return to unlit or background illumination. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-37...
Video lit green and Audio lit red (video and audio selected for configuration). Pressing the Enter or Preset button also exits Audio mode. Pressing the • Preset button changes to Recall Preset mode. 3-38 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
Successive steps of volume increase cause consecutive buttons to first blink, then light steadily. • At full volume, no attenuation is applied to the output and all input buttons light steadily. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-39...
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83.5% blink 38.5% 86.5% Slow blink Slow blink 41.5% 89.5% Fast blink Fast 44.5% 92.5% blink Slow blink 47.5% 95.5% Fast Slow blink blink 98.5% 50.5% Fast 100% blink 3-40 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
“Setting the front panel Locks (Executive modes)” on page 3-44. If front panel Lock mode 2 is selected and you try to perform step 4, the actions are ignored and the Enter, Video, and Audio buttons flash. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-41...
All Control buttons light with one flashing. The flashing Control button indicates the baud rate as follows: Enter — 9600 Preset — 19200 View — 38400 Esc — 115200 Release the Control buttons. 3-42 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
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N The switcher requires some time to save the new serial port settings. Wait at least 5 minutes before removing power from the switcher or the settings may be lost. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-43...
I / O I / O The Video and Audio 2 seconds ENTER VIDEO AUDIO ENTER VIDEO AUDIO buttons blink twice to indicate mode 0 selection. Release the buttons. 3-44 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
Press and hold the Input 1 and Input 2 buttons simultaneously to toggle background illumination mode on or off. 1 2 3 2 seconds Release the Input 1 1 2 3 and Input 2 buttons. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-45...
Continue to hold the Video and Audio buttons until all input and output buttons return to either unlit or to background illumination and the Video and Audio buttons turn on. Release the Video and Audio buttons. 3-46 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
SIS command, see • Removes/clears all files for the switcher. chapter 4, “SIS The reset LED flashes three times in quick Programming and succession during the reset. Control“. MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-47...
Reset button. Release the Reset button and then immediately press and release the Reset button again. Nothing happens if the second momentary press does not occur within 1 second. 3-48 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
As necessary, adjust the output audio level of each output (see “Viewing and adjusting the output volume”, in this chapter). MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-49...
Check the cabling and make corrections as necessary. Call the Extron S Sales & Technical Support Hotline if necessary. See the rear cover of this manual for the phone number in your region of the world. 3-50 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
Fill in the preset number and use colors, or dashes, etc. to make connecting lines. preset preset processing Indicate if the configuration is for video, audio, or both. Figure 3-7 — Worksheet example 1: System equipment MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-51...
Fill in the preset number and use colors, or dashes, etc. to make connecting lines. preset preset processing Indicate if the configuration is for video, audio, or both. Figure 3-8 — Worksheet example 2: Daily configuration 3-52 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
Fill in the preset number and use colors, or dashes, etc. to make connecting lines. preset preset processing Indicate if the configuration is for video, audio, or both. Figure 3-9 — Worksheet example 3: Test configuration MPX Plus 866 A Media Presentation Matrix Switcher • Operation 3-53...
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Operation, cont’d 3-54 MPX Plus 866 A Media Presentation Matrix Switcher • Operation...
MPX Plus 866 A Chapter Four SIS Programming and Control RS-232 Ports Ethernet (LAN) Port Host-to-Switcher Instructions Switcher-Initiated Messages Switcher Error Responses Using the Command/Response Tables Special Characters...
RS-232 Primary port from the front panel. See the “Set serial port parameters” command on page 4-20 to configure all of the ports using an SIS command. MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
TRS Plug Pin 2 Computer's RX line Pin 3 Computer's TX line Ring Pin 5 Computer's signal ground Sleeve Figure 4-2 — Optional 9-pin TRS RS-232 cable MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
Connection”, for more details). If the addresses have not been changed, the factory- specified defaults are: • IP address 192.168.254.254 • Gateway address 0.0.0.0 • Subnet mask 255.255.0.0 • DHCP MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
Telnet session must be in verbose mode 1 or 3. See the “Set verbose mode” command on page 4-20. In verbose mode 1 or 3, the Telnet socket reports changes by sending messages that resemble SIS command responses. MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
The switcher initiates the Vol message when a front panel output audio volume change has occurred. “nn” is the output number, • is a space, and “xx” is the volume level. MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
ASCII to HEX Conversion Table Space Symbols are used throughout the table to represent variables in the command/ response fields. Command and response examples are shown throughout the table. MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
= Voltage Positive or negative voltage and magnitude = Temperature Degrees Fahrenheit = Group master group number 01 - 32 (repeated as in appendix B,”DSP SIS Commands”) MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
01 – 08 = the computer video group 09 – 14 = the low resolution video group = Output number 01 – 12 for video 01 – 06 for audio MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
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11 – 14 for configurable inputs = Input signal format 1 = composite video 2 = S-video = Mute 0 = off (unmuted) 1 = on (muted) 4-10 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
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65.5% 98.5% 100% 35.5% 68.5% = Output number 01 – 06 = Audio attenuation 00 – 64 (1 dB/step except for 0-to-1, which is 36 dB) MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control 4-11...
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0 – 24 (1 dB/step) = Numeric dB value –18 to +24 (45 steps of gain or attenuation) (Default = 0 dB) = Audio attenuation 1 – 18 (1 dB/step 4-12 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
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= Output number 01 – 12 for video 01 – 06 for audio = Preset # 32 maximum (0 = current configuration) = Name 12 characters maximum MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control 4-13...
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5 = video and AR mute 2 = audio left (AL) mute 6 = AL and AR mute 3 = video and AL mute 7 = video, AL, and AR mute 4-14 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
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= 0, the switcher returns its current audio configuration. = Input number 00 or 01 – 14 = Preset # 32 maximum (0 = current configuration) MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control 4-15...
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(frequency in Hz (V) or kHz (H)) = Signal detection 0 = no input detected, 1 = input detected = RGB delay interval Delay in ½ second increments (10 maximum) 4-16 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
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2 = mode 2 = Preset # 32 maximum (0 = current configuration) = Name 12 characters maximum = Group master group number 01 – 32 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control 4-17...
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= Firmware version number to second decimal place (x.xx) X1& = Verbose firmware version-description-upload date/time = Voltage Positive or negative voltage and magnitude = Temperature Degrees Fahrenheit 4-18 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
1 = RAM has been saved (ok to power off / reset) = Port timeout interval (in 10-sec. increments) 1 (= 10 seconds) – 65000 (default is 30 = 300 seconds = 5 minutes) MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control 4-19...
Check RAM Y7^] Configure current port Pti0* timeout Y6*] Read current port timeout Y7^] Configure global IP port Pti1* timeout Y7^] Read global IP port timeout 4-20 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
{space (spaces are ok for names)} + } ~ , @ = ‘ [ ] { } < > ’ “ semicolon (;) colon (:) | \ and ?. MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control 4-21...
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Programming and Control, cont’d ™ 4-22 MPX Plus 866 A Media Presentation Matrix Switcher • SIS Programming and Control...
MPX Plus 866 A Chapter Five Switcher Software Control Software DSP Configurator Program Optimizing the Audio Matrix Switchers Control Program Special Characters Button-Label Generator Program...
The Extron software disk window appears (figure 5-1). Figure 5-1 — Software disk window Click the Software tab (figure 5-1). Scroll to the desired program and click Install (figure 5-2). Figure 5-2 — Software installation MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
RS-232 link or if logged on via the Ethernet port as an administrator, editing settings unique to the Ethernet interface. See “IP Settings/Options window” later in this chapter for more details. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
The DSP Configurator program always starts in the audio and video I/O page, as shown in figure 5-3. Three additional control blocks are availalable in the video-only I/O page. See “Video-only I/O page controls“, later in this chapter. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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DSP usage meter. See “DSP capacity and design rule verification“, on page 5-30. N The usage meter is shown partially filled for reference only. On startup, it is at MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
Click to select double-click the block again, opening a separate processes available the desired process. window. in this block. Figure 5-5 — Selecting a typical processor block dialog box MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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The block can be removed from the audio stream by selecting it and depressing the keyboard Delete key or by right-clicking and selecting Delete. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
(less than infinite) down toward the low end of the frequency spectrum. All frequencies below the specified cutoff frequency are allowed to pass, attenuating all frequencies above. The default cutoff is 10 kHz MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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20:1 (often expressed as ∞:1) and with a high threshold setting (default is -10 dB, close to clipping). The ratio cannot be changed. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
(except that up to five filters total can be selected for this block). See “Program audio input signal controls ( )“. N Selecting “Bass & Treble Filter” inserts two separate filters. 5-10 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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(whether the dialog box is opened or not). Conversely, when the Ducking dialog window is open and any mic channel is set to Duck Outputs Only, the corresponding processor block in the main DSP Configurator window becomes active. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-11...
N Selecting “Bass /Treble Filter” inserts two separate filters. N If you select different filters for this block, the name of the block changes to “Filt”, as shown at right. 5-12 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
This control is identical to the audio mute control available from the front panel. When the audio output is muted, red indicators in the block turn on. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-13...
To set up audio in breakaway mode (audio and video have different tie configurations), click Video Only or Audio Only in the legend field, or View > Audio I/O or View > Video I/O on the task bar. 5-14 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
When the ganged faders travel in the reverse direction, the fader that was at its limit reverts to its position relative to the other fader. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-15...
Each individual volume control in the group can be set for that output, but when you move the group fader, all three output controls’ faders move in tandem, retaining their relative levels. 5-16 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
Click the Apply button to create or configure the group. If desired, repeat steps 2 through 5 to create or configure other groups. Click the Close button to exit the Configure Groups dialog box. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-17...
Click Add a Group to open the Configure Groups dialog box. See “Configuring a group master“ and figure 5-11. • Click Tools > Clear All Groups to delete all groups. 5-18 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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Output #1 Left Channel Output #2 Right Channel Output #3 Left Channel Output #4 Right Channel Output #5 Left Channel Output #6 Right Channel Figure 5-14 — Sample group details report MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-19...
Double-click the RGB Delay block to open a dialog box that allows you to set the RGB Delay from 0.0 to 5.0 seconds in 0.5 second increments. 5-20 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
S-video planes. Presets The MPX Plus 866 A can store up to 32 presets. Presets saved via the DSP Configurator program are partial presets, and can include both selected ties and selected audio signal processing settings made in the program. Partial...
Click Recall to load and make active the selected preset. • Click Cancel to abandon the preset recall (but not deleting the preset) and return to the current configuration. • Click Delete to permanently erase the preset. 5-22 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
TCP/IP tab (for connection via the LAN port (preferred) — proceed to step 3), or • RS-232 tab (for connection via either of the rear panel RS-232 ports or the front panel Configuration port — proceed to step 4). MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-23...
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N Extron recommends performing a design rule verification before pushing to ensure that the DSP is not overloaded. See “DSP capacity and design rule verification“, on page 5-30. 5-24 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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Figure 5-18 — Selecting Live mode, continued MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-25...
Save As — Saves all changes to the current DSP configuration file under a new file name. Backup — Transfers all partial presets plus the current configuration to a DSP configuration file within the DSP Configurator program. 5-26 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
Error log — A troubleshooting tool, error log lists error messages. Group Controls — Opens the the Group Controls dialog box. See “Viewing and using a group master“ on page 5-18. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-27...
Protected Configuration — Allows a user (typically the installer) to save and recall a protected configuration. The protected configuration is useful to establish the MPX Plus 866 A’s configuration and all presets, mic mixes, parameters, variables, and values (with the exception of the switcher’s IP address) in a known state, either as a troubleshooting tool or as a baseline configuration.
DSP Configurator Mode buttons Allows you to select between Live mode and Emulate mode. See “Emulate mode vs. Live mode“, on page 5-23 for more information. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-29...
However, you can recall a combination of partial presets that causes an overload. The design rule verification function (see the next page), when used properly, can avoid an overload. 5-30 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
DSP configuration file within the DSP Configurator program and then prompts you to save the file to your hard drive. Backup is unavailable when the DSP Configurator program is in Emulate mode. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-31...
5-20 ). The Input 1 Gain block is green highlighted [ ]). N The callout numbers on figure 5-20 are not the same as on figure 5-3. Figure 5-20 — DSP Configurator program window 5-32 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
(if applicable), and use the Esc key to back out of an active menu or submenu. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-33...
Ctrl To highlight sequential blocks, press and hold the Shift key, Shift then use the arrow ( , and ) key to navigate to and highlight additional elements. 5-34 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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“Preset {number}. to highlight the OK button and press the Enter key. Enter Enter Figure 5-21 — Saving a preset using keyboard navigation MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-35...
Meters within the DSP Configurator program are peak- type meters, referenced to “full scale,” or 0 dBFS. For the MPX Plus 866 A, 0 dBFS corresponds to 22 dBu, which is the maximum output level of the switcher. 5-36...
You may also find that further minor adjustments to the pre-matrix Trim controls help to balance out the perceived audio levels of the different inputs. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-37...
T You want to optimize audio here, but voice levels at microphone inputs can vary greatly. Having the meters average around -20 dBFS gives enough headroom to accommodate sudden changes to voice levels. Further adjustment may be necessary. 5-38 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
Open the post-matrix loudness processor dialog box. Bypass the loudness processor. Place the meter in an average listening location. Start your program material playback or generate pink noise. Measure the SPL in the room. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-39...
Toggle the loudness bypass on and off to compare the difference between loudness off and on. At a loud listening level, this difference should be minimal, or barely perceivable. 5-40 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
If you selected Emulate, click Ok and see “Using Emulate mode” on page 5-57. If you selected IP [LAN] in step 2, the IP Connection window appears (figure 5-23). Figure 5-23 — Address and password entry MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-41...
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(RGB delay) and the frequency of the video signal input from or output to that device. See the inset box in figure 5-25. 5-42 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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T You can print a map of the current configuration by clicking File > Print Tie Map. • If desired, on the task bar, click Tools > IP Options to set the switcher’s IP parameters in the IP Settings/Options window (figure 5-26). MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-43...
• IP address 192.168.254.254 • Gateway address 0.0.0.0 • Subnet mask 255.255.0.0 N The address fields are cannot be edited when DHCP is selected. 5-44 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
Sync Time to PC button Clicking the Sync Time to PC button causes the computer you are operating to send its internal time to the switcher in a set time command. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-45...
See “Upload HTML files” to insert custom HTML pages. Update the switcher firmware as follows: Visit the Extron Web site, www.extron.com, click the Download Center tab, and then click the Firmware link (figure 5-27). 5-46 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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Click Run twice (figure 5-28). The PC downloads the firmware update from the Extron Web site and starts the Extron Installation Program to extract the firmware file. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-47...
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Click Next. The program extracts the firmware files and places them in a folder identified in the InstallShield Wizard window. N Note the folder to which the firmware file is saved. 5-48 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
A status window, which shows the progress of the upload, appears. The firmware upload to the MPX switcher may take a few minutes. When the upload is complete, the program closes. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-49...
To continue the firmware upload using either serial port connection, click the OK button. The program prompts you to identify the serial port to which you are connected. Continue to step 13. 5-50 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
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When the Firmware Loader reports, “Transfer complete!”, click the Exit button on the Firmware Loader and then again on the port configuration window. The Firmware Loader and the Matrix Switchers Control Program close. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-51...
Click on the Open button. The file(s) upload to the MPX switcher may take a few minutes. Click on the Update button to confirm the upload. Click on the Close button to exit the HTML Files List window. 5-52 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
The buttons, drop boxes, and trash can on the right side of the program window perform the following functions: Power — Unavailable for MPX Plus 866 A switcher, because the switcher power cannot be controlled via software. Executive Mode — Allows you to lock out front panel operations, except for the view-only mode functions.
HTML File Manager — Displays a list of HTML files installed on the switcher and allows you to upload custom files from a connected PC to the switcher. See “Upload HTML files” on page 5-52. 5-54 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
Hold/Verify Changes — Delays implementation of configuration changes until the Changes – Take button is pressed. Ties as Lines — Displays ties as lines (figure 5-34). Figure 5-34 — Ties shown as lines MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-55...
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Switchers Control Program to track the changes that occur in the switcher’s configuration and settings, whether commanded via the front panel, the RS-232 port, or the Ethernet port. 5-56 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
The Extron Button Label Generator is available on the Extron Web site, www.extron.com, under the Download Center tab. Click the Software link (figure 5-36), and download and install the program. MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software 5-57...
Click the Clear All Buttons button and create new labels as many times as necessary to make all of the button labels that you need. To access the help program, click the Help menu. Figure 5-37 — Extron Button-Label Generator window 5-58 MPX Plus 866 A Media Presentation Matrix Switcher • Switcher Software...
MPX Plus 866 A C hapter 6 HTML Operation Download the Startup Page Status Tab Configuration Tab File Management Tab Control Tab Special Characters...
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Figure 6-1 — Connect To page Click in the Password field and type in the appropriate administrator or user password. Click the OK button. N A User name entry is not required. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
PC when you connect to the switcher. Access the System Status page from other pages by clicking the Status tab. Refresh DSVP Figure 6-2 — System Status page MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
Status page to download the DSVP page to the PC. The DSVP page automatically updates itself every 30 seconds to show the latest input frequencies or if an input has been disconnected. System Status Refresh Figure 6-3 — DSVP page MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
Users can create ties, create and recall presets, set video and audio mutes, and view all settings except passwords. • Ethernet connection to the switcher is password protected. • Connection via any RS-232 port is not password protected. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
The Media Access Control (MAC) Address (called the “hardware address” in the Matrix Switchers Control Program, chapter 5, “Switcher Software”) is hardcoded in the switcher and cannot be changed. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
When Daylight Saving Time is turned off, the switcher does not adjust its time reference. Click the Submit button. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
Low resolution video inputs 11 through 14 are individually configurable as either S-video or composite video. Click the appropriate radio button on the Video Inputs Settings page to select between S-video and composite video. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
N An administrator password must be created before a user password can be created. To clear an existing password so that no password is required, enter a single space in the Password and Re-enter Password fields and click the Submit button. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
Firmware link (figure 6-9 on the next page). Select the appropriate firmware file to download and click Download. Enter the requested personal information and then click Download to copy the firmware to your computer. 6-10 MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
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NOTE The version, release date, and size shown are sample values only. Figure 6-9 — Location of firmware upgrade files on the Web site MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation 6-11...
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Extron Web site and starts the Extron Installation Program to extract the firmware file. NOTE The version shown is a sample value only. Folder where firmware is installed Figure 6-10 — Downloading firmware upgrade files 6-12 MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
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If the attempted firmware upload fails for any reason, the switcher automatically reverts to the factory-installed firmware. Click the Open button. Click the Upload button. The firmware upload to the switcher may take a few minutes. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation 6-13...
N If you want one of the pages that you create and upload to be the default startup page, name that file “index.html”. Click the Upload File button. The file(s) that you selected appear in the list. 6-14 MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
N If you lose track of the input and output associated with a specific button, let the mouse pointer rest over a button for a moment. As shown on figure 6-12, a field pops up that identifies the input and output for that button. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation 6-15...
N To tie an input to all outputs, click that input’s input number. Click the Take button to make the configuration changes or the Cancel button to abandon the configuration changes. 6-16 MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
Change an input’s audio level setting as follows: Click the Input drop box. A drop-down box appears (figure 6-14). Figure 6-14 — Input selection drop box MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation 6-17...
Click the Mute All or UnMute All to mute or unmute all of the outputs. Observe the Mute status indications on the page (figure 6-17). Unmuted is displayed in green and muted is displayed in red. Figure 6-17 — Mute status indications 6-18 MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
Click the desired output. Click the RGB delay drop box. A drop-down box appears (figure 6-19). Figure 6-19 — RGB delay drop box Click the desired RGB delay. MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation 6-19...
6-21. Click the desired output volume step value. N The table on the next page defines the value of each audio volume step. 6-20 MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
Preset {next available number}. If you do not rename an existing preset when it is overwritten, the matrix switcher retains the same name. Click the Accept button. 6-22 MPX Plus 866 A Media Presentation Matrix Switcher • HTML Operation...
IP address using the Ping utility. If the address has not been changed, the factory-specified default is 192.168.254.254. Ping can also be used to test the Ethernet link to the switcher. MPX Plus 866 A Media Presentation Matrix Switcher • Ethernet Connection...
-a modifier, the line Pinging mail... reports the web IP address rather than the numeric IP address, regardless of whether you entered the actual numeric IP address or an alias name. MPX Plus 866 A Media Presentation Matrix Switcher • Ethernet Connection...
Once you are logged in, the switcher returns either Login Administrator or Login User. No further prompts are displayed until you break or disconnect the connection to the switcher. MPX Plus 866 A Media Presentation Matrix Switcher • Ethernet Connection...
Exit the Telnet utility by typing quit and then pressing [Enter] at the Telnet prompt. If you are connected to the switcher, access the Telnet prompt by typing the Escape character ( Ctrl MPX Plus 866 A Media Presentation Matrix Switcher • Ethernet Connection...
0 indicates that this octet will not be compared between two IP addresses. compared between two IP addresses. Typical Subnet Mask: 255.255.0.0 Octets Figure A-5 — Subnet mask and octets MPX Plus 866 A Media Presentation Matrix Switcher • Ethernet Connection...
Remote IP Address: 192.168.2.25 190.190.2.25 192.190.2.25 ≠.≠.X.X — No match =.≠.X.X — No match Match?: =.=.X.X — Match (Same subnet) (Different subnet) (Different subnet) Figure A-6 — Comparing the IP addresses MPX Plus 866 A Media Presentation Matrix Switcher • Ethernet Connection...
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Ethernet Connection, cont’d MPX Plus 866 A Media Presentation Matrix Switcher • Ethernet Connection...
18 = gain ( = Personal Identification Number (PIN) Four numeric digits, default = 0000 = Protected configuration status 0 = no protected configuration saved 1 = protected configuration saved MPX Plus 866 A Media Presentation Matrix Switcher • DSP SIS Commands...
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PRELIMINARY — Gain control or mic mix-point Trim control Trim control Gain control Input 1, left 30100 Input 1, right 30101 Mic/line input 1 40000 Input 2, left 30102 Input 2, right 30103 Mic/line input 2 40001 Input 3, left 30104 Input 3, right 30105...
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— Gain control or mic mix-point (contined) Gain control Gain control Volume control Volume control Input 1, left 30000 Input 1, right 30001 Output 1, left 60000 Output 1, right 60001 Input 2, left 30002 Input 2, right 30003 Output 2, left 60002 Output 2, right 60003...
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PRELIMINARY — Pre-matrix ( ), post-matrix ( ), and mic mix-point ( ) level values value value value value value value value value value value -35.0 1698 -34.9 1699 -34.8 1700 -34.7 1701 -34.6 1702 -34.5 1703 -34.4 1704 -34.3 1705 -34.2 1706...
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— Pre-matrix ( ), post-matrix ( ), and mic mix-point ( ) level values, continued value value value value value value value value value value -12.0 1928 -11.9 1929 -11.8 1930 -11.7 1931 -11.6 1932 -11.5 1933 -11.4 1934 -11.3 1935 -11.2 1936...
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PRELIMINARY — Pre-matrix ( ), post-matrix ( ), and mic mix-point ( ) level values, continued value value value value value value value value value value +12.1 2169 +12.2 2170 +12.3 2171 +12.4 2172 +12.5 2173 +12.6 2174 +12.7 2175 +12.8 2176 +12.9...
See the tables on page B-6 through B-8. = Mic/line gain level value See the table on page B-8. = Mute status 0 = unmute 1 = mute MPX Plus 866 A Media Presentation Matrix Switcher • DSP SIS Commands...
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= Group fader soft limit dB value, in 0.1 dB increments, see page B-3. = Group type (see figure B-1) 6= gain ( through 12 = mute 18 = gain ( B-10 MPX Plus 866 A Media Presentation Matrix Switcher • DSP SIS Commands...
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(with the exception of the switcher’s IP address). The protected configuration is useful to establish the MPX Plus 866 A in a known state, either as a troubleshooting tool or as a baseline configuration.
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DSP SIS Commands, cont’d B-12 MPX Plus 866 A Media Presentation Matrix Switcher • DSP SIS Commands...
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MPX Plus 866 A A ppendix C Reference Information Specifications Part Numbers...
S-video/composite video . <-30 dB @ 5 MHz DC offset (max. allowable, S-video or composite video) 1.5 V External sync (genlock, S-video or composite video) 0.3 V to 0.4 Vp-p MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
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Output level ........TTL: 5.0 Vp-p, unterminated for RGBHV, RGBS Input impedance ......510 ohms Output impedance ......75 ohms Max. input voltage ......5.0 Vp-p Max. propagation delay ....<65 ns Polarity..........Positive or negative (follows input) MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
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Impedance ........50 ohms unbalanced, 100 ohms balanced Gain error ........±0.10 dB channel to channel Maximum level (Hi-Z) ....>+21 dBu, balanced; or +15 dBu, unbalanced at 1% THD+N MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
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EMI/EMC ......CE, C-tick, FCC Class A, ICES, VCCI MTBF ..........30,000 hours Warranty ......... 3 years parts and labor All nominal levels are at ±10%. Specifications are subject to change without notice. MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
MKP 2000 matrix switcher X-Y remote control panel Black 60-682-02 White 60-682-03 MKP 3000 Black 60-708-02 White 60-708-03 MKP 3000 MAAP Black 60-709-02 White 60-709-03 MKP 3000 L (lectern mounted) 60-709-22 MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
VGA M-M BK, 3' to 100' (0.9 m to 30.4 m) (backshell) 26-238-nn VGAP M-M MD, 3' to 25' (0.9 m to 7.6 m) (molded) 26-439-nn VGAP M-M BK, 35' to 100' (10.6 m to 30.4 m) (backshell) 26-439-nn MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
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(30 cm to 1.8 m) SVHSM-BNCF, S-video female to BNC female, , 8" (20 cm) 26-353-01 Composite video male-to-male cables RG6 BNC, 3' to 100' (0.9 m to 30.4 m) 26-383-nn MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
Align the tabs on the switcher’s plunger with the notches on the diffuser plate. Gently, but firmly, press the reassembled button into place in the switcher’s front panel. Repeat steps 2 to 8 as needed to relabel other buttons. MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
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Reference Information, cont’d C-10 MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
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MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information C-11...
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Reference Information, cont’d C-12 MPX Plus 866 A Media Presentation Matrix Switcher • Reference Information...
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Extron’s Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:...
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Extron USA - West Extron USA - East Extron Europe Extron Asia Extron Japan Extron China Extron Middle East Headquarters +800.633.9876 +800.3987.6673 +800.7339.8766 +81.3.3511.7655 +400.883.1568 +971.4.2991800 +800.633.9876 Inside USA / Canada Only Inside Europe Only Inside Asia Only +81.3.3511.7656 FAX Inside China Only +971.4.2991880 FAX Inside USA / Canada Only...