Troubleshooting Techniques; Audio Problems - HP OMNIBOOK XE3 Evaluator Manual

Troubleshooting Techniques

Troubleshooting Your Computer
Troubleshooting Techniques
This section contains solutions to a few common problems and troubleshooting
techniques for your HP notebook PC. Try the solutions one at a time, in the order in which
they are presented.
Here are some other sources of information for troubleshooting:
Click Start, Help, Contents, Troubleshooting, and use the Windows Troubleshooters.
See the Microsoft Windows manual shipped with the computer.
See the HP Notes in the online HP Library for updated information.
Find technical tips and software updates for the computer at the HP Customer Care
Web site (www.hp.com/go/support).
Test your computer by running the DiagTools test program. See "Testing Hardware
Operation" on page 117.
Contact your dealer or Hewlett-Packard—see "To call the HP Customer Care Center"
on page 126. Please have your computer with you when you call.

Audio problems

If sound is not audible
Press Fn+Up arrow several times.
Click the speaker icon on the taskbar to ensure that Mute is not checked.
When you are operating your computer in MS-DOS mode (for example, when running
MS-DOS games), you may find that the sound does not operate properly. Use
Windows applications for full use of sound capabilities.
If sound does not record
Check software controls for recording sound: Click Start, Programs, Accessories,
Multimedia (or Entertainment), Sound Recorder.
If the PC card detection beep(s) at startup are very loud and volume cannot be adjusted
Download the latest audio driver from the technical support area of the HP notebook
website (http://www.hp.com/notebooks).
102 Corporate Evaluator's Guide