Page 1 HP Notebook PC Reference Guide...
Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Page 3 CD-ROM: (i) The product recovery CD-ROM and/or support utility software may be used only for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
Page 4 Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.
Page 5: Table Of Contents
Contents Introducing Your Computer... 9 Taking Inventory ... 10 Software bundled on your computer ... 10 To buy accessories... 10 To find more information ... 11 Identifying Parts of the Notebook ... 12 Top and right side view ... 12 Front view...
Page 6 To safeguard your data ... 42 To extend the life of the display ... 42 To get the most from your batteries ... 43 To clean your computer... 43 Traveling with Your Computer ... 45 Managing Power Consumption... 46 To use automated power management ... 46 To use manual power management ...
Page 7 To use digitally signed drivers in Windows 98... 83 Service and Support ... 85 Hewlett-Packard Limited Warranty Statement ... 86 Getting Support for Your HP Notebook PC ... 88 To use the Reference Guide... 88 To get help from the HP notebook website... 88 To call the HP Customer Care Center ...
Page 8 Specifications and Regulatory Information... 119 Hardware and Software Specifications ... 120 BIOS Setup utility options... 120 Hardware specifications ... 124 Software specifications... 128 Software system resources... 129 Modem Reference Information ... 131 Modem Reference (3Com) ... 131 Modem Reference (Ambit)... 136 Safety Information...
Page 9: Introducing Your Computer
Introducing Your Computer Reference Guide...
Page 10: Taking Inventory
Your HP notebook PC comes with preinstalled software, and various models are configured with different combinations of software. To see the list of software included with your computer, check HP Notes in the HP Library: click Start, Programs, HP Library, HP Notes—or double-click the HP Notes icon on the desktop.
Page 11: To Find More Information
This pictorial inttroduction shows you how to get the computer up and Quick Start sheet running quickly. The Startup Guide is the printed HP manual that came with your Startup Guide computer. It shows how to set up and operate your computer and where to go for help if you run into trouble.
Page 12: Identifying Parts Of The Notebook
Introducing Your Computer Identifying Parts of the Notebook Identifying Parts of the Notebook Top and right side view One-Touch buttons Power switch Status lights (see “Status lights”) Pad Lock touch pad on/off button Touch pad (pointing device) Scroll up/down toggle Click buttons Reference Guide CD-ROM drive or DVD...
Page 13: Front View
Front view Headphone audio jack Status panel mode select button Status panel Multimedia buttons Latch (to open computer) Introducing Your Computer Identifying Parts of the Notebook Reference Guide...
Page 14: Rear And Left Side View
Introducing Your Computer Identifying Parts of the Notebook Rear and left side view AC adapter (power) jack PS/2 port (external mouse or keyboard) Serial port Parallel port VGA port (external monitor) Infrared port TV output port Reference Guide USB ports Microphone jack Kensington lock slot (security connector) PC card slots...
Page 15: Bottom View
Bottom view Battery Battery latch RAM expansion cover Port replicator (docking) connector Introducing Your Computer Identifying Parts of the Notebook Reference Guide...
Page 16: Status Lights
Introducing Your Computer Identifying Parts of the Notebook Status lights Power Battery Caps lock (capital letters) Num lock (numeric keypad) Scroll lock Floppy disk drive access Hard disk drive access CD-ROM drive or DVD access Reference Guide...
Page 17: Multimedia Buttons
Multimedia buttons The multimedia buttons are on the front of the computer, to the right of the status display. They control the computer’s CD (or DVD) player in the same way the controls of a standalone multimedia player control its functions. The buttons also work if the system is turned on, though in that case you don’t need to use the multimedia power switch to turn on the player.
Page 18: Status Panel
Introducing Your Computer Identifying Parts of the Notebook Status panel The status panel on the front of the computer provides information about CD playback status, system power management, system date and time, and battery status. Messages are displayed on the 8-character LCD display, and you can switch from one kind of message to another by pressing the mode button to the left of the display.
Page 19: Power Switch And Standby Button
Power switch and standby button There are two controls above the keyboard that affect power in the HP notebook PC. The switch at the top left turns computer power on and off, and the large blue button in the top center puts the system in standby mode—or, if it is already in standby mode, returns it to...
Page 20: Setting Up The Computer
Introducing Your Computer Setting Up the Computer Setting Up the Computer To install the battery Your computer is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown, then press down the front edge until the battery latch clicks shut.
Page 21: To Connect Ac Power
CAUTION Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product.
Page 22: To Connect A Phone Line
Setting Up the Computer To connect a phone line Selected models of the HP notebook PC include a built-in modem. If you prefer, you can instead use a PC card modem or an external modem to connect a phone line.
Page 23: To Turn On The Computer
Plug in the AC adapter and slide the power switch to the left again. To set up Windows Your HP notebook has Microsoft Windows—either Windows 98 or Windows 2000— preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup.
Page 24: To Register Your Computer
If you have Windows 2000, you are not prompted to register, but you can register by modem if you double-click the HP Notebook Registration icon on the desktop or click the Register link in the Windows 2000 welcome screen. See that the phone line is connected and follow the onscreen instructions.
Page 25: To Connect To An Internet Service Provider
By phone You can call your HP Customer Care Center and register by phone. Check “To call the HP Customer Care Center” on page 89 for the phone number. By fax If a printer is connected to your computer, you can print a copy of your registration and fax it to HP.
Page 26: To Reset Your Computer
Introducing Your Computer Setting Up the Computer To reset your computer If Windows or your computer stops responding, you can reset the computer and restart Windows. 1. If possible, shut down Windows (Start, Shut Down, Shut down, OK). 2. If the computer does not shut down, slide and hold the power switch for five seconds, then release it.
Page 27: Using Your Computer
Using Your Computer Reference Guide...
Page 28: Operating The Computer
Using Your Computer Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key.
Page 29: To Use The Windows And Applications Keys
To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application.
Page 30: To Use The Alt Gr Key
Using Your Computer Operating the Computer To use the ALT GR key Non–U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key providing access to certain keyboard characters. For a character in the lower-right corner of a key, press and hold ALT GR to type the character.
Page 31: To Use The Touch Pad
3. To temporarily silence the speaker without changing the volume setting, click Mute. With the multimedia buttons When the computer is on, the volume control buttons on the front of the computer govern volume for most audio applications, including the CD player. When the computer is off, you can use these buttons to adjust the volume for music CDs.
Page 32 Using Your Computer Operating the Computer Move a thumb or finger across the touch pad in the direction you want the pointer to move. Use the click buttons, which function like the left and right buttons on a mouse, to make your selection.
Page 33: To Use The One-Touch Buttons
To use the One-Touch buttons The One-Touch buttons on your HP notebook allow you to start your e-mail or a Web browser—or any other application—by pressing a single button. The buttons are configured initially for specific applications, but you can change the configuration to start any applications you want.
Page 34 8. Click Done, then OK. To format display of application names When you press a One-Touch button on your HP notebook, the name of the application that is starting appears onscreen. You can change the size, color, and font of the display, as well as the length of time it appears.
Page 35 Using Your Computer Operating the Computer To change the size of the display 1. Click the Size arrow. 2. Select the desired size. 3. Click Preview to see a sample message displayed in that size. 4. Click Done, then OK. To change the length of time the display appears 1.
Page 36: Securing The Computer
Using Your Computer Securing the Computer Securing the Computer It is important to maintain security of the computer and of your data. You can improve security by—among other methods—using a password, locking the computer with a cable, or setting up virus protection. To set up password protection You can protect your computer from access by another user when you set up password protection, which is available either through Windows (software) or through the BIOS...
Page 37 Using Your Computer Securing the Computer To activate password protection when resuming in Windows 98 1. Check that you have set up a Windows password, as described above. 2. Click Start, Settings, Control Panel 3. Double-click Power Management. 4. Select Advanced tab. 5.
Page 38: To Attach A Security Cable
Using Your Computer Securing the Computer To attach a security cable Your computer has a built-in connector that allows you to secure the computer with a cable. The Kensington MicroSaver lock system works with this connector and is available at many computer stores. 1.
Page 39: Working In Comfort With A Notebook Pc
HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\library—as well as at...
Page 40 Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose.
Page 41: Caring For Your Computer
To take care of your computer Provide adequate ventilation around the computer. Ensure that the laptop is sitting on a flat surface, so that air is able to flow underneath the unit. See that there is adequate clearance to the rear and sides of the computer, so that fan vents are not blocked.
Page 42: To Safeguard Your Data
Using Your Computer Caring for Your Computer To safeguard your data Do not touch the touch pad or activate any other device that interrupts operation while the system is starting or stopping. Back up your work regularly. Copy files to floppy disk, tape, or network drives. Use a virus-scanning program, such as the included application (VirusScan, for example), to check the integrity of your files and operating system.
Page 43: To Get The Most From Your Batteries
To get the most from your batteries Do not leave batteries unused for long periods of time. If you have more than one, rotate them. If you normally use AC power, make a practice, at least once a week, of using the battery as your power source.
Page 45: Traveling With Your Computer
Traveling with Your Computer Reference Guide...
Page 46: Managing Power Consumption
Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. With Windows 98 and Windows 2000, Advanced Configuration and Power Interface (ACPI) provides both manual and automated tools for reducing power consumption.
Page 47 System standby Action When Resume A message box appears 15 seconds before system standby takes effect. This allows you to stop the process and save your work if you have not recently done so. (In Windows 98 and Windows 2000, standby and suspend are equivalent terms.) CAUTION Make a habit of saving your work before allowing your computer to go to system standby.
Page 48: To Use Manual Power Management
Traveling with Your Computer Managing Power Consumption To use manual power management You can shut down your computer manually whenever you need to with any of the following three levels of shutdown. System standby Action Turns off the display and hard disk drive. When Press the blue standby button.
Page 49 Action When Resume If the system stops responding and you are not able to turn off the computer as described above, you can still recover; see “To reset your computer” on page 26. Note When the system hibernates as a result of a critically low battery, you will find when resuming that all your data has been saved but that some functions may be disabled.
Page 50: Using Battery Power
Using Battery Power Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low. Follow the tips in this section to maximize the length of time you can operate on battery power.
Page 51: To Respond To A Low-Battery Warning
From the Windows taskbar The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information. The icon looks like a battery when AC is not connected. Place pointer over the power icon to display a percentage of remaining time. Right-click the power icon to view the options for displaying power information.
Page 52: To Control The Processor Speed
Traveling with Your Computer Using Battery Power If you work with an application that uses the serial port or an I/O PC card, exit the application when you have finished using it. Turn off the CD player when you are not using it. For a model with a dual-speed processor, use the lower speed on battery power (see “To control the processor speed”...
Page 53: Making Connections
Making Connections Reference Guide...
Page 54: Using The Modem
QuickLink III, for sending and receiving faxes (for Windows 98) Fax, for sending and receiving faxes (for Windows 2000) Selected models of the HP notebook PC include a built-in high-speed V.90 modem. This modem allows you to connect to any Internet Service Provider (ISP) that has V.90 interoperable modems.
Page 55: To Connect The Modem
To connect the modem 1. Check that the telephone line is an analog line, sometimes called a data line. It should have 2, 3, or 4 wires. (You must not use a PBX or digital line.) 2. Connect a telephone cord with an RJ-11 plug to the built-in modem (or connect to a PC card or external modem).
Page 56: To Connect To The Internet
You are now ready to explore the Internet. To go to a specific website, enter the address (for example, www.hp.com) in the browser’s Address field. To search for information on the Web, you can use the browser’s Search tool and enter the word or phrase you are looking for.
Page 57: To Disconnect From The Internet
To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. To disconnect from AOL, use the Sign Off menu. To disconnect from other ISPs, double-click the connect icon (two connected computers next to the clock) on the taskbar, and click Disconnect.
Page 58: To Send And Receive E-Mail
Making Connections Using the Modem For Windows 98, open Modems in Control Panel. On the General tab, click Properties, then on the Connections tab click Advanced. You can type AT commands in the space for extra settings. For Windows 2000, open Phone And Modem Options in Control Panel. On the Modems tab, click Properties.
Page 59: To Send And Receive Faxes (Windows 98)
Making Connections Using the Modem To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. QuickLink III fax software is included with Windows 98 on the hard disk.
Page 60: To Send And Receive Faxes (Windows 2000)
Making Connections Using the Modem To view and print a fax With Windows 98: 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax. To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection.
Page 61 Making Connections Using the Modem To receive, view, and print faxes With Windows 2000, if you enabled the modem to receive faxes, they are received automatically. 1. Click Start, Programs, Accessories, Communications, Fax, My Faxes. 2. In the Received Faxes folder, double-click the fax. 3.
Page 62: Connecting To A Lan
Making Connections Connecting to a LAN Connecting to a LAN If your computer has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources—such as printers and file servers on your corporate network—and in some cases also to the Internet.
Page 63: Connecting Pc Cards
Connecting PC Cards The two PC card slots are available for storing data and expanding communication capabilities. Your computer supports standard Type I, II, and III PC cards (PCMCIA and CardBus). You can use one slot or both. CAUTION Do not remove a PC card while the computer is reading or writing data. If you do, you could lose data, or the computer could stop responding.
Page 64 Making Connections Connecting PC Cards To reestablish network connection after resume When you are using a network PC card, it is possible that you will lose network connection after a resume operation. If this occurs: 1. Stop the network PC card: Double-click on the PC card icon in the lower right of your screen.
Page 65: Connecting External Components
Printer (parallel) Printer (serial) PS/2 keyboard PS/2 mouse Speakers TV set USB device *You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your computer. Connecting External Components Port location on Notebook Port replicator —...
Page 66 Making Connections Connecting External Components Notebook ports AC adapter jack Serial port VGA port (external monitor) TV out Microphone port PS/2 port Parallel port Infrared port USB ports Reference Guide...
Page 67 Port replicator ports AC adapter jack PS/2 mouse port PS/2 keyboard port LAN port (networking) Serial port Parallel port VGA port (external monitor) TV out USB ports (2) Audio in Audio out (external speaker) Microphone port Making Connections Connecting External Components Reference Guide...
Page 68: To Connect A Printer (Or Another Parallel Device)
Making Connections Connecting External Components To connect a printer (or another parallel device) The parallel port uses a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel Zip drive. Connect the parallel printer cable or other parallel cable to the parallel port of the computer or the port replicator.
Page 69: To Connect A Usb Device
Note If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP website, for the latest versions of the USB drivers. To connect audio devices There is a built-in microphone located just below the blue standby button. You can use it to record voice, sound, and music.
Page 70: To Use Infrared Devices
Making Connections Connecting External Components To use infrared devices You can communicate between your HP notebook PC and infrared devices without using cables. To enable the infrared port Before you use your infrared port to transfer files or to print to an infrared printer, you must enable the infrared port in the BIOS: 1.
Page 71 Making Connections Connecting External Components To print to an infrared printer With Windows 2000, when you align the IR ports of the computer and the printer, the appropriate drivers are loaded autormatically. Follow the onscreen directions, and you can proceed to print. With Windows 98, you must install the printer driver and assign it to the notebook’s Infrared Printing (LPT) port, which is usually assigned to LPT3.
Page 72: To Use An External Monitor
Making Connections Connecting External Components To use an external monitor You can connect your computer to an external monitor and then use either display—or both displays at once. To connect an external monitor 1. Click Start, Shut Down, Shut down, OK. 2.
Page 73 To use dual display mode You can extend the desktop by connecting an external monitor to your notebook. Dual display mode requires that your computer display be set as shown in the table below. Click Start, Settings, Control Panel, Display, Settings tab to adjust these settings. Notebook screen Screen area 12-inch...
Page 74: To Use A Tv Set As Monitor
Making Connections Connecting External Components To use a TV set as monitor You can connect your computer to a television set and then use it as a display. The computer’s LCD display continues to be active when you use a TV set. To connect a TV set 1.
Page 75: To Use The Port Replicator
To use the port replicator With the optional port replicator, you can connect external components—and then avoid disconnecting and reconnecting them each time you take the computer on the road. You can find additional information about the port replicator in the manual that comes with it. To connect to the port replicator 1.
Page 76 Making Connections Connecting External Components To disconnect from the port replicator 1. Press down on the release tab on the right side of the port replicator. 2. Lift the computer from the port replicator. Reference Guide...
Page 77: Configuring And Expanding Your Computer
Configuring and Expanding Your Computer Reference Guide...
Page 78: Using The Bios Setup Utility
1. Shut down Windows and restart the computer (Click Start, Shut Down, Restart). 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select the options you want. You can find a complete list of available options in BIOS Setup utility options on page 120.
Page 79: Installing Ram Modules
Installing RAM modules The notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer’s computer chips are extremely static-sensitive. Static electricity can permanently damage computer chips. Carefully read the following caution information.
Page 80 Configuring and Expanding Your Computer Installing RAM modules 5. Replace the RAM expansion module door. 6. Insert the battery. Reference Guide...
Page 81: Removing Ram Modules
Removing RAM modules After you remove the RAM expansion cover: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). When you release the latches, the free edge of the module pops up.
Page 82: Expanding The Hibernate Partition
4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press Esc. 6. Select CD-ROM/DVD Drive as the first boot device, and press Return to continue.
Page 83: Updating Windows Drivers
Windows 2000—and your computer was shipped with one of these OSs. If you decide to install the other OS instead, be sure to download the latest drivers for it from the Web at www.hp.com/notebooks. You can also check this website to find updated drivers for your original OS.
Page 85: Service And Support
Service and Support Reference Guide...
Page 86: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 87 Service and Support Hewlett-Packard Limited Warranty Statement (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN Some countries, states or provinces do not CONTRACT, TORT, OR OTHERWISE. allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Page 88: Getting Support For Your Hp Notebook Pc
Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: Look up information in this Reference Guide.
Page 89: To Call The Hp Customer Care Center
To call the HP Customer Care Center If you are unable to solve a problem with your computer, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge during the term of the warranty;...
Page 90 Service and Support Getting Support for Your HP Notebook PC Asia Pacific Australia Hong Kong Japan Malaysia New Zealand People’s Republic of China Singapore Europe Austria Belgium (Dutch) Belgium (French) Czech Republic Denmark English (from outside UK) Finland France Germany...
Page 91 Getting Support for Your HP Notebook PC To check the build version When you communicate with an HP support person, you may need to find out what version of the software is installed on your computer. You can find information about the build in the file version.inf in the root directory of your hard disk.
Page 92: Obtaining Repair Service
HP recommends that you leave the hard disk drive in the computer when you send it for repair. When the computer is returned, you can restore your data from the backup you made.
Page 93: Solving Problems With Your Computer
Solving Problems with Your Computer Reference Guide...
Page 94: Troubleshooting Techniques
BIOS Setup and change it. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Floppy Drive, (2) Hard Drive, and (3) CD-ROM/DVD Drive.
Page 95: Display Problems
If part of the Windows desktop is not visible and you have to scroll down to see the taskbar Your display resolution may be set to 1024×768 on a 12" display, instead of 800×600. You need to set the monitor type to Laptop Display Panel (800×600). 1. Click Start, Settings, Control Panel. 2. Double-click Display.
Page 96: Dvd Problems
BIOS Setup and change it. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Floppy Drive, (2) Hard Drive, and (3) CD-ROM/DVD Drive.
Page 97: Hard Disk Drive Problems
If you get a Region Code error when playing a DVD movie DVDs may include regional codes that are embedded into the disc data. These codes prevent DVD movies from being played in regions of the world that are different from where they are sold.
Page 98: Heat Problems
Solving Problems with Your Computer Troubleshooting Techniques If the hard disk makes a buzzing or whining noise Back up the drive immediately. Check for alternate noise sources, such as the fan or a PC card drive. If files are corrupted Run the virus-scanning program.
Page 99: Memory Problems
If the pointing devices don’t work Don’t touch the touch pad while booting or resuming. Reset the computer. If an external mouse doesn’t work Standby or shut down the computer before you attach the mouse, to ensure that it will be detected properly.
Page 100: Modem Problems
Try restarting your computer and attempt another connection. Try an alternative dial-in number. Download the latest modem driver from the technical support area of the HP notebook website (http://www.hp.com/notebooks). In Windows 98, run the modem diagnostics: 1.
Page 101: One-Touch Button Problems
4. Select the modem you want to test. 5. Click Properties, Diagnostics, Query Modem. In Windows Help, use the Modem Troubleshooter. If the modem connection is dropped when transferring large files There may be static or interference on the phone line. Try connecting later. In Windows 98, if a serial or PC card modem is not working, disable the internal modem.
Page 102: Pc Card Problems
If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). Check the HP notebook website for information about supported PC cards. Try the card in another computer. Reboot the computer.
Page 103: Performance Problems
If a PC card modem is not working In Windows 98, disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Double-click Modem to list the current modem devices. 5. Double-click the internal modem. 6.
Page 104: Port Replicator Problems
Solving Problems with Your Computer Troubleshooting Techniques Install additional memory if Windows is spending a lot of time swapping to disk. Check the amount of available free disk space. Port replicator problems If a port on a port replicator isn’t working Check that AC power is connected.
Page 105 If the battery doesn’t charge Make sure the AC adapter is plugged into the power source and that the light on the adapter is on. If you’re using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.
Page 106: Printing Problems
Check settings in BIOS Setup. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the System Devices menu, check that Serial Port is enabled. If you standby and resume, reboot the computer to reenable the mouse.
Page 107 Check settings in BIOS Setup. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the System Devices menu, check that Serial Port is enabled. In Windows 98, disable the internal modem.
Page 108: Startup Problems
Check the boot order in the BIOS Setup utility. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press F2 to start the BIOS Setup utility. 3. Tab to the Boot menu. The default boot order is (1) Floppy Drive, (2) Hard Drive, and (3) CD-ROM/DVD Drive.
Page 109: Standby And Resume Problems
Standby and resume problems If the computer takes a long time to resume after being on standby In Windows, the computer can take a minute or longer to resume when a network card is installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display.
Page 110: Testing Hardware Operation
To run the diagnostic test 1. Reboot the computer and, when you see the HP logo , press F10. 2. When you see the initial diagnostics screen, press F2 twice to continue. 3. When the hardware detection finishes, check the list of detected hardware.
Page 111 7. If you want to view or save system and test information, press F4 repeatedly (twice if you are at the advanced test screen, three times from the basic test screen) to create a Support Ticket log file. (You will need a blank floppy disk to save the Support Ticket—or you can save it on the hard disk by following onscreen instructions.) 8.
Page 112: Recovering And Reinstalling Software
You can use the Recovery CD to recover an original build, or you can use it to install the HP custom software over a user-installed alternate operating system. If you need to recover a specific application, you can reinstall the software directly from your hard drive;...
Page 113: To Replace A Damaged Recovery Cd
To replace a damaged Recovery CD If you lose or damage the Recovery CD, call the HP Customer Care Center for information about replacing it. See “To call the HP Customer Care Center” for the phone number. To update the HP notebook BIOS Hewlett-Packard may provide updates to the BIOS to enhance the capabilities of the computer.
Page 114: To Recover An Application
Microsoft Encarta, or Microsoft Money), you can reinstall it by using the appropriate CD-ROM. Note The Recovery CD restores all the software that was originally on your HP notebook PC, but the recovery program erases the hard drive in the process. Therefore, to reinstall specific applications, do not use the Recovery CD.
Page 115: Removing And Reinstalling The Hard Disk Drive
Removing the hard disk drive is not a simple task since, to improve stability, the drive is located in the middle of the computer. If you do need to remove it, HP recommends that you back up your data and allow a qualified service person to do it. If you decide to remove the drive yourself, follow these instructions carefully.
Page 116 Solving Problems with Your Computer Removing and Reinstalling the Hard Disk Drive 5. Unscrew the four Phillips screws at the top of the keyboard. (They remain attached to the keyboard.) WARNING Handle the hard drive by its edges only, since static electricity can permanently damage computer parts.
Page 117: To Install The Hard Disk Drive Again
To install the hard disk drive again If you have removed the hard disk drive when you shipped the computer for service or for some other reason, here’s how to install it again: 1. Unplug the AC adapter and remove the battery. 2.
Page 119: Specifications And Regulatory Information
Specifications and Regulatory Information Reference Guide...
Page 120: Hardware And Software Specifications
Specifications and Regulatory Information Hardware and Software Specifications Hardware and Software Specifications For the most up-to-date information on HP notebook PC specifications, go to the HP notebook website at www.hp.com/notebooks. BIOS Setup utility options The pointing devices are not active in the BIOS Setup utility. Press the Right and Left arrow keys to move from one menu to another.
Page 121 Television Type NTSC or PAL standard. Base Memory Shows the system memory size. Extended Memory Shows the extended memory size. CPU Serial Number When enabled, reports Intel CPU serial number to application software. System Devices Menu PS/2 Pointing Device When an external PS/2 mouse is connected, enables internal pointing device also (Both) or disables it (External Only).
Page 122 Specifications and Regulatory Information Hardware and Software Specifications Base I/O address When IR port is enabled, sets the I/O address and interrupt. DMA channel When FIR mode is enabled, sets the DMA channel. Parallel Port Sets how the parallel port is configured—by the user (Enabled), automatically (Auto), or inactive (Disabled).
Page 123 Set Supervisor Sets, changes, or clears supervisor Password password. This password protects BIOS Setup settings. Password Required Sets whether a user password is to Boot required when the computer boots. Floppy Boot Controls permission to boot system from floppy disk drive. Power Menu Intel SpeedStep Sets CPU high-speed/low-speed...
Page 124: Hardware Specifications
Specifications and Regulatory Information Hardware and Software Specifications Load Previous Values Discards Setup changes since last save, stays in Setup. Does not affect security, date, or time changes. Save Changes Saves Setup changes to CMOS and stays in Setup. Security settings are saved when changed.
Page 125 PCMCIA TI 1420 (two slots) HPC card 95 supporting one type III or two type II sockets PCI power management compliant ACPI 2.0 compliant PCI local bus specification Rev. 2.2 compliant 3.3V core logic with universal PCI interface compatible with 3.3V and 5V PCI signaling environments No ZV support Keyboard...
Page 126 Specifications and Regulatory Information Hardware and Software Specifications Controls Power switch Lid switch Reset off button Sleep button 4 user-programmable One-Touch buttons CD-Player on/off switch CD-Player buttons: Previous, Play/Pause, Stop/Eject, Next, Volume-Up, Volume-Down Pad Lock touch pad on/off button Scroll up/down toggle Status panel mode button Status LEDs Caps/Num/Scroll lock LEDs (green)
Page 127 Simple Port Serial Replicator Parallel USB x2 TV-out PS/2 x2 RJ-45 Audio line-in Audio microphone-in Audio headphone-out DC-in (with AC adapter) LEDs: – SysON LED: green when system is on. – BATT Charge LED: amber when Batt in charging, green when fully charged, red for abnormal Power on/off slide switch Kensington lock...
Page 128: Software Specifications
MediaMatics DVD player (for computers with DVD) One-Touch Button software Fax software (included in Windows 2000) For additional information about software included with your computer, check HP Notes. Click Start, Program, HP Library; or double-click the HP Library icon on the desktop. Reference Guide...
Page 129: Software System Resources
Software system resources The tables in this section show typical resource usage as set up by the HP notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the entries. To see other, nondefault possibilities, refer to the BIOS Setup utility, which lists port configurations in the System Devices menu.
Page 130 Specifications and Regulatory Information Hardware and Software Specifications System Input/Output Addresses (100-3FF) 170-177 Internal CD-ROM drive (secondary IDE controller) 1F0-1F7 Internal hard disk drive (primary IDE controller) 220-22F DOS games (FM decoding) Internal CD-ROM drive (secondary IDE controller) 378-37F LPT1 (printer port) 388-38B DOS games (FM decoding) 3B0-3BB...
Page 131: Modem Reference Information
This section contains summary information about AT commands, S-registers, and selected result codes for the built-in modem, which is included with selected models of the HP notebook PC: If your computer has a LAN port and a modem port, you have a 3Com modem.
Page 132 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) Hang up (go on-hook) Pick up (go off-hook) Display the 4-digit product code Display the checksum Display the RAM test results Display the firmware version Display the current modem settings Display user profiles Display the product configuration Display blacklist screen...
Page 133 Flow control for received data - send XON/XOFF signals to modems on both ends &I2 Flow control for received data - send XON/XOFF signals to your modem only &I3 HP Eng/Ack in Host mode &I4 HP Eng/Ack in Terminal Mode &I5 Flow control for received data - If error correction is used, send XON/XOFF signals to your modem only;...
Page 134 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) &Un Set minimum link rate (bps): 0=Variable, 1=300 , 2=1200, 3=2400, 4=4800, 5=7200, 6=9600, 7=12000, 8=14400, 9=16800, 10=19200, 11=21600, 12=24000, 13=26400, 14=28800, 15=31200, 16=33600, 17=28000, 18=29333, 19=30666, 20=32000, 21=33333, 22=34666, 23=36000, 24=37333, 25=38666, 26=40000, 27=41333, 28=42666, 29=44000, 30=45333, 31=46666, 32=48000, 33=49333, 34=50666, 35=52000, 36=53333, 37=54666, 38=56000, 39=57333 &W0...
Page 135 Register Function (3Com) Duration for inactivity timer; S19=0 disables the timer (minutes) Sets error correction break length (1/100 second) Designates the ASCII character code for XON Designates the ASCII character code for XOFF DTR debounce time indicator (1/100 second) Bitmapped register. 1=V.21 mode 2=Disable TCM 4=Disable V.32...
Page 136: Modem Reference (Ambit)
Specifications and Regulatory Information Modem Reference Information Modem Reference (Ambit) AT Commands (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by “AT.” Command Function (Ambit) Re-execute command (not preceded by AT) Go off-hook and attempt to answer a call Select V.22 connect @1200 bps Select Bell 212A connect @1200 bps...
Page 137 Command Function (Ambit) Report line speed, EC protocol and DTE speed Report DCE speed only Report basic call progress result codes, i.e., Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer and Error Report basic call progress result codes and connections speeds (Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer, Connect XXXX, and Error Report basic call progress result codes and connections speeds, i.e., Ok, Connect, Ring, No Carrier (also,...
Page 138 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) &P3 Set 20 pps pulse dial with 33%/67% make/break &Q0 Select direct asynchronous mode &Q1 Select sync connect with async off-line command mode &Q2 Select sync connect with async off-line command mode and enable DTR dialing of directory zero &Q3 Select sync connect with async off-line command mode and enable DTR to act as Talk/Data switch &Q4...
Page 139 Command Function (Ambit) When modem receives a break from the DTE: \K0,2,4 Enter on-line command mode, no break sent to the remote modem Clear buffers and send break to remote modem Send break to remote modem immediately Send break to remote modem in sequence with transmitted data When modem receives \B in on-line command state: \K0,1 Clear buffers and send break to remote modem...
Page 140 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) Enable V.42 bis data compression Enable both V.42 bis and MNP 5 compression Set maximum block size in MNP to 64 Set maximum block size in MNP to 128 Set maximum block size in MNP to 192 Set maximum block size in MNP to 256 Send break of n ×...
Page 141 Register Function (Ambit) Test mode bit mapped options status (&T) Test timer AutoSync options AutoSync HDLC address or BSC Sync character V.24/general bit mapped options status Speaker/results bit mapped options status General bit mapped options status Sleep inactivity timer Delay to DTR off RTS-to-CTS delay General bit mapped options status General bit mapped options status...
Page 142: Safety Information
United Kingdom Australia New Zealand Japan India South Africa People’s Republic of China Reference Guide Rated Voltage and HP Part Number Current 125 Vac (3 A) 8120-6313 250 Vac (2.5 A) 8120-6314 250 Vac (2.5 A) 8120-8699 250 Vac (2.5 A)
Page 143: Battery Safety
To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. The battery pack is suitable for use only with compatible HP notebook models. Check the “Support and Service” section of this Reference Guide for your local HP contact.
Page 144: Laser Safety
Safety Information Laser Safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).
Page 145: Regulatory Information
The HP notebook PC generates and uses radio frequency energy and may interfere with radio and television reception. The HP notebook PC complies with the limits for a Class B computing device as specified in Part 15 of FCC Rules, which provide reasonable protection against such interference in a residential installation.
Page 146: Canada
Hewlett-Packard Company Product name: Notebook PC Model Number(s): OmniBook XE3, Pavilion N5D series Notebook PC (D is any digit 0–9) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Page 147: Japan
Specifications and Regulatory Information Regulatory Information necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in your Reference Guide. Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A00-0434JP Name of Equipment: T18M038.00, T18N040.00 Russia International...
Page 148 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.
Page 149: Index
Index AC adapter connecting, 21 location, 14 accessories, 10 ACPI, 46 address, HP website, 11 ALT GR key, 30 AOL, 57, 58 as your ISP, 56 connecting to, 56 Applications key, 29 applications, recovering, 114 AT commands, 57, 131 audio...
Page 150 setting up, 70 transferring files, 71 inserting PC card, 63 installing hard disk drive, 117 Internet connecting to, 56 disconnecting from, 57 Internet Explorer, 54, 56 Internet Service Provider, 25, 54 inventory, 10 ISP, 25 Kensington lock, 38 Kensington lock slot location, 14 keyboard non-U.S., 30 troubleshooting, 98...
Page 151 using, 112 registering computer, 24 regulatory information, 145 removing hard disk drive, 115 removing PC card, 63 repair service, 92 shipment, 92 resetting computer, 26, 29, 33 resume, 19 resume, troubleshooting, 109 safety battery, 143 laser, 144 LED, 144 power, 142 voltage, 142 ScanDisk, 42 scroll lock status light, 16...

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F2320k - omnibook xe3 - celeron 600 mhz Omnibook xe3-gc - notebook pc Pavilion n5 series

HP OmniBook XE3 Reference Manual

Introducing Your Computer

Using Your Computer

Traveling with Your Computer

Making Connections

Configuring and Expanding Your Computer

Service and Support

Solving Problems with Your Computer

Specifications and Regulatory Information

Index

Quick Links

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Summary of Contents for HP OmniBook XE3

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Table of Contents