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HP OMNIBOOK XE3 Evaluator Manual

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HP OmniBook XE3
Corporate Evaluator's Guide

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Summary of Contents for HP OMNIBOOK XE3

  • Page 1 HP OmniBook XE3 Corporate Evaluator’s Guide...
  • Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 Unless otherwise stated below, this HP Software Product License Agreement shall govern the use of all software that is provided to you, the customer, as part of the HP computer product. It shall supersede any non-HP software license terms that may be found online, or in any documentation or other materials contained in the computer product packaging.
  • Page 4 contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA). Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement.

  • Page 5: Table Of Contents

    Contents Introducing the Notebook Computer...11 Taking Inventory ...12 Software bundled on your computer...12 To buy accessories ...12 To find more information...13 Identifying Parts of the Notebook...14 Top and right side view...14 Front view...15 Rear and left side view...15 Bottom view...16 Status lights ...17 Multimedia buttons...17 Status panel...18...
  • Page 6 To take care of your computer...40 To safeguard your data...41 To extend the life of the display...41 To get the most from your batteries ...41 To clean your computer...42 Traveling with Your Computer ...43 Managing Power Consumption...44 To use automated power management ...44 To use manual power management ...45 Using Battery Power...47 To check the battery status ...47...
  • Page 7 Expanding the hibernate partition...78 Updating Windows Drivers ...79 To download the latest Windows drivers ...79 To locate Windows drivers on your system...79 To use digitally signed drivers in Windows 98...79 Using Windows 2000...81 Installing Retail Windows 2000...82 Requirements ...82 To prepare for software installation ...82 To install a retail version of Windows 2000...83 To install video support for retail Windows 2000...84 To install audio and modem support for retail Windows 2000...85...
  • Page 8 To install the hard disk drive again ...124 Service and Support...125 Getting Support for Your HP Notebook PC...126 To get help from the HP notebook website...126 To call the HP Customer Care Center...126 Obtaining Repair Service...129 To receive warranty repair service...129 To prepare your computer for shipment...129...
  • Page 9 Safety Information...153 Power Cords...153 Battery Safety ...154 Laser Safety...154 LED Safety...155 Regulatory Information...156 U.S.A...156 Canada ...157 European Union...157 Japan ...158 Russia...158 International...158 Index...161 Corporate Evaluator’s Guide...

  • Page 11: Introducing The Notebook Computer

    Introducing the Notebook Computer Corporate Evaluator’s Guide...

  • Page 12: Taking Inventory

    Your HP notebook PC comes with preinstalled software, and various models are configured with different combinations of software. To see the list of software included with your computer, check HP Notes in the HP Library: click Start, Programs, HP Library, HP Notes—or double-click the HP Notes icon on the desktop.

  • Page 13: To Find More Information

    RAM—HP SDRAM: 64 MB 128 MB To find more information The following table lists other sources of information about your HP notebook PC and related products. Source Description This pictorial inttroduction shows you how to get the computer up and Quick Start sheet running quickly.

  • Page 14: Identifying Parts Of The Notebook

    Introducing the Notebook Computer Identifying Parts of the Notebook Identifying Parts of the Notebook Top and right side view One-Touch buttons Power switch Status lights (see “Status lights“ Pad Lock touch pad on/off button Touch pad (pointing device) Scroll up/down toggle Click buttons Corporate Evaluator’s Guide CD-ROM drive or DVD...

  • Page 15: Front View

    Front view Headphone audio jack Status panel mode select button Status panel Multimedia buttons (see “Multimedia Buttons” on page 17) Latch (to open computer) Rear and left side view Introducing the Notebook Computer Identifying Parts of the Notebook Corporate Evaluator’s Guide...

  • Page 16: Bottom View

    Introducing the Notebook Computer Identifying Parts of the Notebook AC adapter (power) jack PS/2 port (external mouse or keyboard) Serial port Parallel port VGA port (external monitor) Infrared port TV output port Bottom view Battery Battery latch RAM expansion cover Port replicator (docking) connector Corporate Evaluator’s Guide USB ports...

  • Page 17: Status Lights

    Status lights Power Battery Caps lock (capital letters) Num lock (numeric keypad) Scroll lock Floppy disk drive access Hard disk drive access CD-ROM drive or DVD access Multimedia buttons The multimedia buttons are on the front of the computer, to the right of the status display. They control the computer’s CD (or DVD) player in the same way the controls of a standalone multimedia player control its functions.

  • Page 18: Status Panel

    Introducing the Notebook Computer Identifying Parts of the Notebook The buttons also work if the system is turned on, though in that case you don’t need to use the multimedia power switch to turn on the player. When the computer is on, the volume control buttons also govern the volume for most other audio applications.

  • Page 19: Power Switch And Standby Button

    BIOS; see “Using the BIOS Setup Utility“ on page 74. Power switch and standby button There are two controls above the keyboard that affect power in the HP notebook PC. The switch at the top left turns computer power on and off, and the large blue button in the top center puts the system in standby mode—or, if it is already in standby mode, returns...
  • Page 20 Introducing the Notebook Computer Identifying Parts of the Notebook To use the standby button You can use the standby button to save the current state of your computer and then to return quickly to the same state when you are ready to resume work. To put the computer in standby mode when it is on, press the large blue standby button, which is found in the middle of the four smaller One-Touch buttons above the center of the keyboard.

  • Page 21: Setting Up Your Computer

    Setting Up Your Computer To install the battery Your computer is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown, then press down the front edge until the battery latch clicks shut.

  • Page 22: To Connect A Phone Line

    Setting Up Your Computer CAUTION Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product.

  • Page 23: To Turn On The Computer

    Plug in the AC adapter and slide the power switch to the left again. To set up Windows Your HP notebook has Microsoft Windows—either Windows 98 or Windows 2000— preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup.

  • Page 24: To Register Your Computer

    If you have Windows 2000, you are not prompted to register, but you can register by modem if you double-click the HP Notebook Registration icon on the desktop or click the Register link in the Windows 2000 welcome screen. See that the phone line is connected and follow the onscreen instructions.

  • Page 25: To Connect To An Internet Service Provider

    By phone You can call your HP Customer Care Center and register by phone. Check “To call the HP Customer Care Center“ on page 126 for the phone number.

  • Page 26: To Reset Your Computer

    Introducing the Notebook Computer Setting Up Your Computer To reset your computer If Windows or your computer stops responding, you can reset the computer and restart Windows. 1. If possible, shut down Windows (Start, Shut Down, Shut down, OK). 2. If the computer does not shut down, slide and hold the power switch for five seconds, then release it.

  • Page 27: Using Your Computer

    Using Your Computer Corporate Evaluator’s Guide...

  • Page 28: Operating Your Computer

    Using Your Computer Operating Your Computer Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key.

  • Page 29: To Use The Embedded Keypad

    The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application. Windows key combinations Key combination Does this Windows key+E Runs Windows Explorer Windows key+F1 Runs Windows Help...

  • Page 30: To Adjust The Display Brightness

    Using Your Computer Operating Your Computer 1. Shifted. 2. Unshifted. 3. ALT GR. To adjust the display brightness You can adjust the brightness of your notebook’s display. To decrease the brightness, press Fn+F1. To increase the brightness, press Fn+F2. When you are using battery power, the display dims automatically to conserve power. You can use the brightness controls to override this adjustment.

  • Page 31: To Use The Touch Pad

    Many audio applications contain volume controls within the software; consult help in an application to use such controls. In some cases, the application responds only to those controls. To use the touch pad The touch pad, a touch-sensitive pointing device that controls the motion and speed of the pointer on the screen, is built into your computer.

  • Page 32: To Use The One-Touch Buttons

    The touch pad is inactive when an external mouse is installed. To use the One-Touch buttons The One-Touch buttons on your HP notebook allow you to start your e-mail or a Web browser—or any other application—by pressing a single button. The buttons are configured initially for specific applications, but you can change the configuration to start any applications you want.
  • Page 33 8. Click Done, then OK. To format display of application names When you press a One-Touch button on your HP notebook, the name of the application that is starting appears onscreen. You can change the size, color, and font of the display, as well as the length of time it appears.
  • Page 34 Using Your Computer Operating Your Computer 1. Select Change Color. 2. Click on the desired color swatch. 3. Click OK, then Done, then OK. To enable or disable Onscreen Display 1. Check Enable to enable onscreen display. (Or uncheck Enable to disable.) 2.

  • Page 35: Securing Your Computer

    Using Your Computer Securing Your Computer Securing Your Computer It is important to maintain security of the computer and of your data. You can improve security by—among other methods—using a password, locking the computer with a cable, or setting up virus protection. To set up password protection You can protect your computer from access by another user when you set up password protection, which is available either through Windows (software) or through the BIOS...

  • Page 36: To Attach A Security Cable

    Using Your Computer Securing Your Computer 6. Click OK. To set up password protection in Windows 2000 1. Press Ctrl+Alt+Del. 2. Click Change Password. 3. Enter your old Windows password, if you had one; if not, leave Old Password blank. 4.

  • Page 37: To Use Virus-Protection Software

    2. Loop the cable to create a slipknot around the stationary object—make sure it can’t slip off. 3. Insert the lock into the computer’s security connector and release the key. Store the key in a safe place away from the computer. To use virus-protection software Virus-protection software can help protect the integrity of your data.

  • Page 38: Working In Comfort With A Notebook Pc

    Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose.
  • Page 39 Using Your Computer Working in Comfort with a Notebook PC Try to type as lightly as possible. The notebook keyboard requires little force to activate. Take frequent, short rest breaks—this is especially important in a mobile computing environment. Portable computers weigh between approximately 1.5 and 4 kilograms (approximately 3 to 8 pounds).

  • Page 40: Caring For Your Computer

    To take care of your computer Provide adequate ventilation around the computer. Ensure that the laptop is sitting on a flat surface, so that air is able to flow underneath the unit. See that there is adequate clearance to the rear and sides of the computer, so that fan vents are not blocked.

  • Page 41: To Safeguard Your Data

    To safeguard your data Do not touch the touch pad or activate any other device that interrupts operation while the system is starting or stopping. Back up your work regularly. Copy files to floppy disk, tape, or network drives. Use a virus-scanning program, such as the included application (VirusScan, for example), to check the integrity of your files and operating system.

  • Page 42: To Clean Your Computer

    Using Your Computer Caring for Your Computer To lengthen the life of a battery, be sure to charge the battery regularly. For long-term storage, the battery must be charged at 20–50% to minimize capacity loss by self-discharge and to avoid deterioration of battery performance. For a model with a dual-speed processor, use the lower speed on battery power (see “To control the processor speed“...

  • Page 43: Traveling With Your Computer

    Traveling with Your Computer Corporate Evaluator’s Guide...

  • Page 44: Managing Power Consumption

    Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life.

  • Page 45: To Use Manual Power Management

    System standby Action When Resume A message box appears 15 seconds before system standby takes effect. This allows you to stop the process and save your work if you have not recently done so. (In Windows 98 and Windows 2000, standby and suspend are equivalent terms.) CAUTION Make a habit of saving your work before allowing your computer to go to system standby.
  • Page 46 Traveling with Your Computer Managing Power Consumption When Resume System standby can also occur automatically when the timeout setting in the Power Management Properties window is reached. (In Windows 98 and Windows 2000, standby and suspend are equivalent terms.) Hibernate Action When Resume...

  • Page 47: Using Battery Power

    Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low. Follow the tips in this section to maximize the length of time you can operate on battery power.

  • Page 48: To Respond To A Low-Battery Warning

    Traveling with Your Computer Using Battery Power The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information. The icon looks like a battery when AC is not connected. Place pointer over the power icon to display a percentage of remaining time. Right-click the power icon to view the options for displaying power information.

  • Page 49: To Control The Processor Speed

    Turn off the CD player when you are not using it. For a model with a dual-speed processor, use the lower speed on b attery power (see “To control the processor speed“ on page 49). The default settings conserve battery power.

  • Page 51: Making Connections

    Making Connections Corporate Evaluator’s Guide...

  • Page 52: Using The Modem

    QuickLink III, for sending and receiving faxes (for Windows 98) Fax, for sending and receiving faxes (for Windows 2000) Selected models of the HP notebook PC include a built-in high-speed V.90 modem. This modem allows you to connect to any Internet Service Provider (ISP) that has V.90 interoperable modems.
  • Page 53 2. Connect a telephone cord with an RJ-11 plug to the built-in modem (or connect to a PC card or external modem). If the plug on the phone cord doesn’t fit the modem jack, you may need to buy an adapter. Special notes about using a modem in certain countries In France, if you want to access the MiniTel system, you need MiniTel emulator software.

  • Page 54: To Connect To The Internet

    You are now ready to explore the Internet. To go to a specific website, enter the address (for example, www.hp.com) in the browser’s Address field. To search for information on the Web, you can use the browser’s Search tool and enter the word or phrase you are looking for.

  • Page 55: To Dial In To A Network

    To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. See Windows Help for information about setting up and using dial-in network connections—click Start, Help.

  • Page 56: To Send And Receive E-Mail

    Making Connections Using the Modem For example, to force the built-in modem to connect with V.34 modulation, you can use the +MS command, as shown in the table of AT commands—type AT+MS=11 in the space for extra settings. To send and receive e-mail The steps for sending and receiving e-mail depend on your Internet provider.

  • Page 57: To Send And Receive Faxes (Windows 98)

    Making Connections Using the Modem To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. QuickLink III fax software is included with Windows 98 on the hard dis k.

  • Page 58: To Send And Receive Faxes (Windows 2000)

    Making Connections Using the Modem 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax. To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection.
  • Page 59 Making Connections Using the Modem 2. In the Received Faxes folder, double-click the fax. 3. To print, click File, Print. Corporate Evaluator’s Guide...

  • Page 60: Connecting To A Lan

    Making Connections Connecting to a LAN Connecting to a LAN If your computer has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources—such as printers and file servers on your corporate network—and in some cases also to the Internet.

  • Page 61: Connecting Pc Cards

    Connecting PC Cards The two PC card slots are available for storing data and expanding communication capabilities. Your computer supports standard Type I, II, and III PC cards (PCMCIA and CardBus). You can use one slot or both. CAUTION Do not remove a PC card while the computer is reading or writing data. If you do, you could lose data, or the computer could stop responding.
  • Page 62 Making Connections Connecting PC Cards In PC Card Properties, select the network card. Click Stop. 2. Flip the eject button out, so that it sticks out from the side of the computer. 3. Press the eject button and pull out the network card. 4.

  • Page 63: Connecting External Components

    Printer (parallel) Printer (serial) PS/2 keyboard PS/2 mouse Speakers TV set USB device *You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your computer. Connecting External Components Port location on Notebook Port replicator —...
  • Page 64 Making Connections Connecting External Components Notebook ports AC adapter jack Serial port VGA port (external monitor) TV out Microphone port PS/2 port Parallel port Infrared port USB ports Port replicator ports Corporate Evaluator’s Guide...

  • Page 65: To Connect A Printer (Or Another Parallel Device)

    To connect a printer (or another parallel device) The parallel port uses a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel Zip drive. Connect the parallel printer cable or other parallel cable to the parallel port of the computer or the port replicator.

  • Page 66: To Connect A Usb Device

    Note If you have problems making this connection, contact the vendor of the peripheral device, as well as the HP website, for the latest versions of the USB drivers. To connect audio devices There is a built-in microphone located just below the blue standby button. You can use it to record voice, sound, and music.

  • Page 67: To Use Infrared Devices

    To use infrared devices You can communicate between your HP notebook PC and infrared devices without using cables. To enable the infrared port Before you use your infrared port to transfer files or to print to an infrared printer, you must enable the infrared port in the BIOS: 1.

  • Page 68: To Use An External Monitor

    Making Connections Connecting External Components With Windows 98, you must install the printer driver and assign it to the notebook’s Infrared Printing (LPT) port, which is usually assigned to LPT3. Click Start, Settings, Printers, Add Printer, and follow the onscreen directions. If you have already assigned a printer to the parallel port, you can assign the same printer to the infrared port by adding another printer.
  • Page 69 To switch the display to the external monitor Close the computer lid. Press Fn+F5 (or Left Ctrl+Left Alt+F5 on an external keyboard) to cycle through the display options: notebook display, external monitor, both. To adjust monitor resolution 1. Click Start, Settings, Control Panel, Display. 2.

  • Page 70: To Use A Tv Set As Monitor

    Making Connections Connecting External Components You can change the Screen area and Colors settings for the second monitor by selecting Display #2. These settings can be different from your notebook display settings. To use a TV set as monitor You can connect your computer to a television set and then use it as a display. The computer’s LCD display continues to be active when you use a TV set.
  • Page 71 To connect to the port replicator 1. Plug in the AC adapter, then connect it to the rear of the port replicator. Make sure that the AC status light is on. 2. Align the computer with the locator pins on the port replicator. 3.
  • Page 72 Making Connections Connecting External Components 2. Lift the computer from the port replicator. Corporate Evaluator’s Guide...

  • Page 73: Configuring And Expanding Your Computer

    Configuring and Expanding Your Computer Corporate Evaluator’s Guide...

  • Page 74: Using The Bios Setup Utility

    1. Shut down Windows and restart the computer (Click Start, Shut Down, Restart). 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select the options you want. You can find a complete list of available options in BIOS Setup utility options on page 134.

  • Page 75: Installing Ram Modules

    Installing RAM modules The notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer’s computer chips are extremely static-sensitive. Static electricity can permanently damage computer chips. Carefully read the following caution information.
  • Page 76 Configuring and Expanding Your Computer Installing RAM modules 5. Replace the RAM expansion module door. 6. Insert the battery. Corporate Evaluator’s Guide...

  • Page 77: Removing Ram Modules

    Removing RAM modules After you remove the RAM expansion cover: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). When you release the latches, the free edge of the module pops up.

  • Page 78: Expanding The Hibernate Partition

    4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press Esc. 6. Select CD-ROM/DVD Drive as the first boot device, and press Return to continue.

  • Page 79: Updating Windows Drivers

    Windows 2000—and your computer was shipped with one of these OSs. If you decide to install the other OS instead, be sure to download the latest drivers for it from the Web at www.hp.com/notebooks. You can also check this website to find updated drivers for your original OS.

  • Page 81: Using Windows 2000

    Using Windows 2000 Corporate Evaluator’s Guide...

  • Page 82: Installing Retail Windows 2000

    Location: OmniBook hard drive and on the Recovery CD in \HP\DRIVERS\W2K To prepare for software installation HP recommends that you repartition and format your hard disk before installing retail Windows 2000. Follow the instructions below to partition your hard disk and create the hibernation partition.

  • Page 83: To Install A Retail Version Of Windows 2000

    To install a retail version of Windows 2000 1. Insert the Windows 2000 CD in the CD-ROM drive. 2. Turn on the OmniBook, press ESC twice when you see the HP OmniBook logo and select the CD-ROM/DVD as the boot device.

  • Page 84: To Install Video Support For Retail Windows 2000

    16. Click Finish to complete the Network Identification Wizard. To install video support for retail Windows 2000 The driver is located on the Recovery CD-ROM in \HP\DRIVERS\W2K\VIDEO. 1. From the Control Panel, double-click System, choose the Hardware tab, and then click Device Manager button.

  • Page 85: To Install Audio And Modem Support For Retail Windows 2000

    16. Select “Show all hardware of this device class”. 17. Choose the appropriate Digital Flat Panel, then click Next. OmniBook XE3 with 15.1" Display: Digital Flat Panel (1024 x 768) OmniBook XE3 with 14.1" Display: Digital Flat Panel (1024 x 768) OmniBook XE3 with 12.1"...

  • Page 86: To Install Integrated Lan Support For Retail Windows 2000

    To install touchpad support for retail Windows 2000 If a retail version of Windows 2000 is installed, the touchpad support must be added. This driver is located on the Recovery CD-ROM in \HP\DRIVERS\W2K\TOUCHPAD. 1. Double-click \HP\DRIVERS\W2K\TOUCHPAD\SETUP.EXE on the Recovery CD- ROM.

  • Page 87: To Install Hewlett-Packard Configuration Interface (Hpci) For Retail Windows 2000

    Installing the Windows 2000 Hewlett-Packard Configuration Interface: 1. Double-click SETUP.EXE from the HPCI directory on the Recovery CD-ROM. 2. Choose Install the HP Configuration Interface Software and click OK. 3. Click OK to confirm the software has been successfully installed.

  • Page 88: To Install The Onetouch Utility For Retail Windows 2000

    To install the OneTouch utility for retail Windows 2000 This utility enables the support for the four OneTouch buttons above the keyboard as well as the multimedia buttons on the front of your OmniBook XE3. 1. Run the \HP\DRIVERS\W2K\ONETOUCH\setup.exe from the Recovery CD-ROM.
  • Page 89 Using Windows 2000 Installing Retail Windows 2000 11. In the “Critical battery alarm” box click the “Alarm Action” button. 12. In the “Power level” box, choose Hibernate as the action for the computer to do when the alarm goes off, click OK then click Apply. Corporate Evaluator’s Guide...

  • Page 91: Using Windows 98

    Using Windows 98 Corporate Evaluator’s Guide...

  • Page 92: Installing Retail Windows 98 Second Edition

    Installing Retail Windows 98 Second Edition Installing Retail Windows 98 Second Edition Windows 98 Second Edition comes factory-installed on your OmniBook XE3. The following procedure installs a retail version of Windows 98 Second Edition. If you install a retail version of Windows 98 Second Edition, you need to manually install OmniBook specific drivers.
  • Page 93 2. Open the MS-DOS Prompt. 3. Go to the \HP\BOOTDISK directory on the Recovery CD. If D: is the drive letter of your CD-ROM drive, type: D: CD \HP\BOOTDISK 4. Type MAKESUPP. 5. When asked to select a Floppy drive, type A.

  • Page 94: To Install A Retail Version Of Windows 98 Second Edition

    Using Windows 98 Installing Retail Windows 98 Second Edition 12. From the A: prompt type SYS C: The system is now ready for copying of the operating system files. 13. Insert the Windows 98 Second Edition retail CD-ROM in the CD drive 14.

  • Page 95: To Install Video Support For Retail Windows 98 Second Edition

    11. Select Monitor, then click Change. 12. Select the appropriate Laptop Display Panel, then click OK. OmniBook XE3 with 15.1" Display: Laptop Display Panel (1024 x 768) OmniBook XE3 with 14.1" Display: Laptop Display Panel (1024 x 768) OmniBook XE3 with 12.1" Display: Laptop Display Panel (800 x 600)

  • Page 96: To Install Directx7 For Retail Windows 98 Second Edition

    If your Notebook contains a built-in ESS soft modem, installing the audio drivers will also install the modem drivers. Both of these drivers are located on the Recovery CD in \HP\DRIVERS\W98\AUDIO. 1. Double-click ESSETUP.EXE from the \HP\DRIVERS\W98\AUDIO directory on the Recovery CD. 2. On the Welcome screen, click Next.

  • Page 97: To Install Infrared Support For Retail Windows 98 Second Edition

    Edition If a retail version of Windows 98 Second Edition is installed, the touchpad support must be added. This driver is located on the Recovery CD in \HP\DRIVERS\W98\TOUCHPAD. 1. Double-click \HP\DRIVERS\W98\TOUCHPAD\SETUP.EXE on the Recovery CD. 2. Click Next at the Welcome screen.

  • Page 98: To Install The Speedstep Utility For Retail Windows 98 Second Edition

    The SpeedStep (TM) utility enables additional power saving for an OmniBook with Intel PentiumIII SpeedStep CPU's, by lowering the processor speed when OmniBook is running on battery. 1. Double-click D:\HP\DRIVERS\W98\SPEEDSTP\setup.exe 2. Click Next on the Welcome screen. 3. Click Finish to reboot the system.
  • Page 99 Using Windows 98 Installing Retail Windows 98 Second Edition 4. Click Yes to finish installation and reboot. Corporate Evaluator’s Guide...

  • Page 101: Troubleshooting Your Computer

    Troubleshooting Your Computer Corporate Evaluator’s Guide...

  • Page 102: Troubleshooting Techniques

    Troubleshooting Techniques This section contains solutions to a few common problems and troubleshooting techniques for your HP notebook PC. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: Click Start, Help, Contents, Troubleshooting, and use the Windows Troubleshooters.

  • Page 103: Cd-Rom Drive Problems

    BIOS Setup and change it. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Floppy Drive, (2) Hard Drive, and (3) CD-ROM/DVD Drive.

  • Page 104: Dvd Problems

    BIOS Setup and change it. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press Esc to open the Boot menu. The default boot order is (1) Floppy Drive, (2) Hard Drive, and (3) CD-ROM/DVD Drive.
  • Page 105 If the DVD is playing erratically Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will have to be replaced. If a DVD movie stops playing in the middle The DVD may be double-sided.

  • Page 106: Hard Disk Drive Problems

    Troubleshooting Your Computer Troubleshooting Techniques Hard disk drive problems If the computer’s hard drive doesn’t spin Make sure the computer has power. If necessary, connect the AC adapter, making sure it is plugged into a power source and into the rear of the computer. If the hard disk makes a buzzing or whining noise Back up the drive immediately.

  • Page 107: Memory Problems

    Customize the touch pad by modifying Mouse properties. 1. Click Start, Settings, Control Panel. 2. Double-click Mouse. If the pointing devices don’t work Don’t touch the touch pad while booting or resuming. Reset the computer. If an external mouse doesn’t work Standby or shut down the computer before you attach the mouse, to ensure that it will be detected properly.

  • Page 108: Modem Problems

    Try restarting your computer and attempt another connection. Try an alternative dial-in number. Download the latest modem driver from the technical support area of the HP notebook website (http://www.hp.com/notebooks). In Windows 98, run the modem diagnostics: 1.

  • Page 109: One-Touch Button Problems

    5. Click Properties, Diagnostics, Query Modem. In Windows Help, use the Modem Troubleshooter. If the modem connection is dropped when transferring large files There may be static or interference on the phone line. Try connecting later. In Windows 98, if a serial or PC card modem is not working, disable the internal modem.

  • Page 110: Pc Card Problems

    If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). Check the HP notebook website for information about supported PC cards. Try the card in another computer. Reboot the computer.

  • Page 111: Performance Problems

    3. Click the Device Manager tab. 4. Double-click Modem to list the current modem devices. 5. Double-click the internal modem. 6. Select the checkbox “Disable in this hardware profile.” In Windows 2000, disable the internal modem. 1. Click Start, Settings, Control Panel. 2.

  • Page 112: Port Replicator Problems

    Troubleshooting Your Computer Troubleshooting Techniques Port replicator problems If a port on a port replicator isn’t working Check that AC power is connected. While undocked, try using the corresponding notebook port. See the manual for the port replicator. Power and battery problems If the computer turns off immediately after it turns on Battery power is probably extremely low.

  • Page 113: Printing Problems

    Check that the battery is fully installed and locked in place. Turn off the computer, then check that the battery contacts are clean and that the AC adapter cables are fully plugged in. Move the computer away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down.

  • Page 114: Serial, Parallel, And Usb Problems

    Check settings in BIOS Setup. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the System Devices menu, check that Serial Port is enabled. If you standby and resume, reboot the computer to reenable the mouse.

  • Page 115: Startup Problems

    Check settings in BIOS Setup. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the System Devices menu, check that Parallel Port or Serial Port is enabled.

  • Page 116: Standby And Resume Problems

    Check the boot order in the BIOS Setup utility. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press F2 to start the BIOS Setup utility. 3. Tab to the Boot menu. The default boot order is (1) Floppy Drive, (2) Hard Drive, and (3) CD-ROM/DVD Drive.

  • Page 117: Testing Hardware Operation

    To run the diagnostic test 1. Reboot the computer and, when you see the HP logo , press F10. 2. When you see the initial diagnostics screen, press F2 twice to continue. 3. When the hardware detection finishes, check the list of detected hardware.
  • Page 118 Troubleshooting Your Computer Testing Hardware Operation 9. Press F3 twice to exit and reboot. Corporate Evaluator’s Guide...

  • Page 119: Recovering And Reinstalling Software

    You can use the Recovery CD to recover an original build, or you can use it to install the HP custom software over a user-installed alternate operating system. If you need to recover a specific application, you can reinstall the software directly from your hard drive;...

  • Page 120: To Replace A Damaged Recovery Cd

    To replace a damaged Recovery CD If you lose or damage the Recovery CD, call the HP Customer Care Center for information about replacing it. See “To call the HP Customer Care Center” on page 126 for the phone number.
  • Page 121 Microsoft Encarta, or Microsoft Money), you can reinstall it by using the appropriate CD-ROM. Note The Recovery CD restores all the software that was originally on your HP notebook PC, but the recovery program erases the hard drive in the process. Therefore, to reinstall specific applications, do not use the Recovery CD.

  • Page 122: Removing And Reinstalling The Hard Disk Drive

    Removing the hard disk drive is not a simple task since, to improve stability, the drive is located in the middle of the computer. If you do need to remove it, HP recommends that you back up your data and allow a qualified service person to do it. If you decide to remove the drive yourself, follow these instructions carefully.
  • Page 123 5. Unscrew the four Phillips screws at the top of the keyboard. (They remain attached to the keyboard.) WARNING Handle the hard drive by its edges only, since static electricity can permanently damage computer parts. Before touching the interior of the computer, discharge static electricity by touching the metal shielding around the connectors on the rear of the computer.

  • Page 124: To Install The Hard Disk Drive Again

    Troubleshooting Your Computer Removing and Reinstalling the Hard Disk Drive To install the hard disk drive again If you have removed the hard disk drive when you shipped the computer for service or for some other reason, here’s how to install it again: 1.

  • Page 125: Service And Support

    Service and Support Corporate Evaluator’s Guide...

  • Page 126: Getting Support For Your Hp Notebook Pc

    Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have ques tions or problems, here are the resources available to you: Look up information in the electronic Reference Guide.
  • Page 127 To locate the Customer Care Center in your area, check the following table. HP Customer Care Centers will assist you for free during the term of the warranty; you are responsible only for the cost of the telephone call. Check the HP notebook website (www.hp.com/notebooks) for the most complete and current list of phone numbers...
  • Page 128 South Africa To check the build version When you communicate with an HP support person, you may need to find out what version of the software is installed on your computer. You can find information about the build in the file version.inf in the root directory of your hard disk. (This is a hidden file, so if you cannot see it, follow the instructions below.) Double-click on the filename to see the...

  • Page 129: Obtaining Repair Service

    HP recommends that you leave the hard disk drive in the computer when you send it for repair. When the computer is returned, you can restore your data from the backup you made.

  • Page 130: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 131 Service and Support Hewlett-Packard Limited Warranty Statement AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED Some countries, states or provinces do not IN CONTRACT, TORT, OR OTHERWISE.

  • Page 133: Specifications And Regulatory Information

    Specifications and Regulatory Information Corporate Evaluator’s Guide...

  • Page 134: Hardware And Software Specifications

    You will find detailed information about your computer’s hardware and software specifications in the Reference Guide. notebook PC specifications, go to the HP notebook website at www.hp.com/notebooks. BIOS Setup utility options The pointing devices are not active in the BIOS Setup utility. Press the Right and Left arrow keys to move from one menu to another.
  • Page 135 Video Expansion When enabled, expands video image to cover entire LCD at lower resolutions. Television Type NTSC or PAL standard. Base Memory Shows the system memory size. Extended Memory Shows the extended memory size. CPU Serial Number When enabled, reports Intel CPU serial number to application software.
  • Page 136 Specifications and Regulatory Information Hardware and Software Specifications Mode When IR port is enabled, sets the hardware to support SIR (Standard IR) or FIR (Fast IR) infrared communications. Base I/O address When IR port is enabled, sets the I/O address and interrupt. DMA channel When FIR mode is enabled, sets the DMA channel.
  • Page 137 Set User Password Sets, changes, or clears user password, after supervisor password is set. Password length can be no longer than 8 characters, 0-9, A-Z. Set Supervisor Sets, changes, or clears supervisor Password password. This password protects BIOS Setup settings. Password Required to Sets whether a user password is Boot...

  • Page 138: Hardware Specifications

    Setup. Security settings are saved when changed. Hardware specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Dimensions 13.03”x10.72”x1.59” (331x272.3x40.5mm) for 12.1”–14.1”...
  • Page 139 Video chip S3 Savage/IX – Integrated 4MB SGRAM – Supports AGP 2X mode – 128-bit, single-cycle 3D architecture – Simultaneous LCD/CRT, LCD/CRT/TV capability – Optimized hardware motion compensation – New high-performance 128-bit 2D engine – Integrated single-channel 110MHz LVDS interface –...
  • Page 140 Specifications and Regulatory Information Hardware and Software Specifications I/O Ports Serial port: 9 pins (RS232), 16550 compatible High-speed bidirectional parallel port: 25 pins, EPP/ECP capability VGA port: 15 pins with hot plug/unplug CRT detect PS/2: 6 pins, for keyboard, keypad or PS/2 mouse (Y adapter compatible) Microphone-in, headphone-out jacks Internal microphone Docking port: supports optional simple port replicator...
  • Page 141 Mechanical Kensington lock Continuously variable fan speed Simple Port Serial Replicator Parallel USB x2 TV-out PS/2 x2 RJ-45 Audio line-in Audio microphone-in Audio headphone-out DC-in (with AC adapter) LEDs: – SysON LED: green when system is on. – BATT Charge LED: amber when Batt in charging, green when fully charged, red for abnormal Power on/off slide switch Kensington lock...

  • Page 142: Software Specifications

    Software system resources The tables in this section show typical resource usage as set up by the HP notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the entries. To see other, nondefault possibilities, refer to the BIOS Setup utility, which lists port configurations in the System Devices menu.
  • Page 143 Audio Floppy disk drive LPT1 (ECP parallel port) Real-time clock PCI IRQ (shared by all PCI devices) Free (or MIDI, if enabled). Touch pad, PS/2 mouse Numeric coprocessor Internal hard disk drive (primary IDE controller) Internal CD-ROM drive (secondary IDE controller) System Memory 00000 - 9FFFF System memory...
  • Page 144 Specifications and Regulatory Information Hardware and Software Specifications Internal hard disk drive (primary IDE controller) Floppy disk drive controller 3F8-3FF COM1 (serial port) DMA Channels Free LPT1 (ECP parallel port) Floppy disk drive Free Cascade from secondary DMA controller Free Free Free Corporate Evaluator’s Guide...

  • Page 145: Modem Reference Information

    This section contains summary information about AT commands, S-registers, and selected result codes for the built-in modem (with an Ambit chip), which is included with selected models of the HP notebook PC. AT Commands (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by “AT.”...
  • Page 146 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection...
  • Page 147 Command Function (Ambit) &D0 Interpret DTR On-to-OFF transition per &Qn &Q0, &Q5, &Q6: The modem ignores DTR &Q1, &Q4: The modem hangs up &Q2, &Q3: The modem hangs up &D1 Interpret DTR On-to-OFF transition per &Qn &Q0, &Q1, &Q4, &Q5, &Q6: Asynchronous escape &Q2, &Q3: The modem hangs up &D2 Interpret DTR On-to-OFF transition per &Qn...
  • Page 148 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) &R1 CTS is always active (sync) or CTS is normally ON and will turn OFF only if required by flow control (async) &S0 DSR is always active &S1 DSR will become active after answer tone has been detected and inactive after the carrier has been lost &T0 Terminate any test in progress &T1...
  • Page 149 Command Function (Ambit) When modem receives a break from the DTE: \K0,2,4 Enter on-line command mode, no break sent to the remote modem Clear buffers and send break to remote modem Send break to remote modem immediately Send break to remote modem in sequence with transmitted data When modem receives \B in on-line command state: \K0,1 Clear buffers and send break to remote modem...
  • Page 150 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) -SDR=4 Enable distinctive ring type 3 -SDR=5 Enable distinctive ring type 1 and 3 -SDR=6 Enable distinctive ring type 2 and 3 -SDR=7 Enable distinctive ring type 1, 2 and 3 ECC Commands Disable data compression Enable MNP 5 data compression...

  • Page 151: S-Registers (Ambit)

    S-Registers (Ambit) Register Function (Ambit) Rings to auto-answer Ring counter Escape character Carriage return character Line feed character Backspace character Wait time for dial tone Wait time for carrier Pause time for dial delay modifier Carrier detect response time Carrier loss disconnect time DTMF tone duration Escape prompt delay General bit mapped options status...

  • Page 152: Selected Result Codes (Ambit)

    Specifications and Regulatory Information Modem Reference Information Register Function (Ambit) LAPM break control Call failure reason code PSTN transmit attenuation level Fax transmit attenuation level Result code messages control Selected Result Codes (Ambit) Code Corporate Evaluator’s Guide Range/units 0-15/dBm 0-15/dBm Meaning CONNECT RING...

  • Page 153: Safety Information

    Australia New Zealand Japan India South Africa People’s Republic of China Specifications and Regulatory Information Rated Voltage and HP Part Number Current 125 Vac (3 A) 8120-6313 250 Vac (2.5 A) 8120-6314 250 Vac (2.5 A) 8120-8699 250 Vac (2.5 A)

  • Page 154: Battery Safety

    Laser Safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).

  • Page 155: Led Safety

    (light-emitting diode) device according to International Standard IEC 825-1 (EN60825-1). This device is not considered harmful, but the following precautions are recommended: If the unit requires service, contact an authorized HP service center—see the “Service and Support” section on page 125.

  • Page 156: Regulatory Information

    The HP notebook PC generates and uses radio frequency energy and may interfere with radio and television reception. The HP notebook PC complies with the limits for a Class B computing device as specified in Part 15 of FCC Rules, which provide reasonable protection against such interference in a residential installation.

  • Page 157: Canada

    Trade name: Hewlett-Packard Company Product name: Notebook PC OmniBook XE3, Pavilion N5D series Notebook PC Model Number(s): (D is any digit 0–9) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:...

  • Page 158: Japan

    Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in the “To call the HP Customer Care Center” section on page 126.
  • Page 159 Specifications and Regulatory Information Regulatory Information Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed below. Corporate Evaluator’s Guide...
  • Page 160 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.

  • Page 161: Index

    Street, Palo Alto, CA 94304, U.S.A. Phone: +1 (650) 857-1501. Index AC adapter connecting, 22 location, 16 accessories, 12 ACPI, 46 address, HP website, 13 ALT GR key, 31 AOL, 56, 58 as your ISP, 56 connecting to, 56 Applications key, 31 applications, recovering, 132...
  • Page 162 15 heat, troubleshooting, 116 Hewlett-Packard support, 112 hibernate, 48 hibernate partition, creating, 82 hot keys, 30 HP Customer Care telephone numbers, 138 HP notebook website, 137 HP Notes, 13 HP warranty, 143 infrared enabling, 69 port connection, 70...
  • Page 163 connecting to, 62 port indicator lights, 62 port location, 14 laser safety, 165 latch location, 15 LED safety, 166 license agreement, 3 lights, LAN port, 62 lock, cable security, 38 memory, troubleshooting, 118 microphone jack location, 16 location, 14 MiniTel, 55 modem AT commands, 57, 157 built-in, 23...
  • Page 164 Regulatory Information disconnecting from, 74 ports, 67 troubleshooting, 122 ports notebook, 66 port replicator, 67 power connecting AC, 22 processor speed, 51 resetting, 27 saving, 50 standby, 47 status light, 18 switch location, 14 troubleshooting, 122 using power switch, 20 power cords, 164 power management, 46 automated, 46...
  • Page 165 hardware, 150 software, 154 software system, 154 SpeedStep, 51 standby, 21, 47 button location, 14 troubleshooting, 127 using button, 21 Startup Guide, 13 startup, troubleshooting, 126 status lights battery, 49 location, 14, 18 power, 24 status panel, 19 location, 15 support, 137 telephone, 138 system-off button...
  • Page 166 Regulatory Information Windows downloading drivers, 83 key, 30 manual, 13 password, 37 Corporate Evaluator’s Guide setting up, 24 wireless communication, 70 work environment, 40 working in comfort, 40...

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