Troubleshooting Techniques; Audio Problems - HP F2974KT - OmniBook 500 - PIII 700 MHz Manual

Troubleshooting Techniques

Troubleshooting Your Computer
Troubleshooting Techniques
This section contains solutions to several types of problems you might experience while
using your computer. Try the solutions one at a time, in the order in which they are
presented.
Here are some other sources of information for troubleshooting:
• Click Start, Help, and use the Windows Troubleshooters.
• See the Microsoft Windows manual shipped with the computer.
• For updated information, see the HP Notes in the online HP Library or on the
Recovery CD in \hp\Library.
• Find technical tips and software updates for the computer at the HP Customer Care
web site (www.hp.com/go/support).
• Test your computer by running the e-DiagTools test program—see "Testing the
Hardware" on page 162.
• Contact your dealer or Hewlett-Packard—see "To contact the HP Customer Care
Center" on page 170. Please have your computer with you when you call.

Audio Problems

If no sound is audible
• Press the back end of the volume control several times, or press Fn+UP ARROW
several times.
• Click the speaker icon on the taskbar, and make sure that Mute is not checked and the
Volume Control slider is not set to the bottom.
• Press the audio-off button on the right side of the computer once or twice until the
indicator light goes off.
• When you are operating your computer in MS-DOS mode (for example, when
running MS-DOS games), you may find that the sound does not operate properly. Use
Windows applications for full use of sound capabilities.
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