Serial, Parallel, And Usb Problems - HP OMNIBOOK XE3 Evaluator Manual

Troubleshooting Your Computer
Troubleshooting Techniques
If the left edge of printed output is missing
If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet
printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not
work properly with 600-dpi printers.

Serial, parallel, and USB problems

If a serial mouse doesn't work
First, make certain you completely followed the manufacturer's installation
instructions to install the mouse properly.
Check the port connection to see if it's loose.
Check settings in BIOS Setup.
1. Click Start, Shut Down, Restart.
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.
3. From the System Devices menu, check that Serial Port is enabled.
If you standby and resume, reboot the computer to reenable the mouse.
If a serial modem doesn't work properly
In Windows Help use the Modem Troubleshooter.
Check the port connection to see if it's loose.
Check settings in BIOS Setup.
1. Click Start, Shut Down, Restart.
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.
3. From the System Devices menu, check that Serial Port is enabled.
In Windows 98, disable the internal modem.
1. Click Start, Settings, Control Panel.
2. Double-click System.
3. Click the Device Manager tab.
4. Double-click Modem to list the current modem devices.
114 Corporate Evaluator's Guide