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HP Notebook PC
Startup Guide

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   Summary of Contents for HP OmniBook XE3

  • Page 1

    HP Notebook PC Startup Guide...

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    Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and MMX is a U.S. trademark of Intel Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.A. Startup Guide...

  • Page 3

    CD-ROM: (i) The product recovery CD-ROM and/or support utility software may be used only for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by...

  • Page 4

    Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA). Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement.

  • Page 5: Table Of Contents

    Contents Introducing Your Computer...7 Taking Inventory ...8 Software bundled on your computer...8 To find more information ...9 Identifying Parts of the Notebook ...10 Top and right side view ...10 Front view...11 Rear and left side view ...12 Bottom view ...13 Status lights ...14 Multimedia buttons...15 Setting Up the Computer ...16...

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    Hewlett-Packard Limited Warranty Statement...42 Getting Support for Your HP Notebook PC...44 To use the Reference Guide...44 To get help from the HP notebook website ...44 To call HP for Service and Support...45 Obtaining Repair Service ...48 To receive warranty repair service ...48 To prepare your computer for shipment ...48...

  • Page 7: Introducing Your Computer

    Introducing Your Computer Startup Guide...

  • Page 8: Taking Inventory

    Your HP notebook PC comes with preinstalled software, and various models are configured with different combinations of software. To see the list of software included with your computer, check HP Notes in the HP Library: click Start, Programs, HP Library, HP Notes—or double-click the HP Notes icon on the desktop.

  • Page 9: To Find More Information

    To find more information Here are some sources of information about your HP notebook PC. Source Description This pictorial introduction shows you how to get the computer up and Quick Start sheet running quickly. The Reference Guide is a help file located on your hard drive. It provides...

  • Page 10: Identifying Parts Of The Notebook

    Introducing Your Computer Identifying Parts of the Notebook Identifying Parts of the Notebook Top and right side view One-Touch buttons Power switch Status lights (see “Status lights” on page 14) Pad Lock touch pad on/off button Touch pad (pointing device) Scroll up/down toggle Click buttons Startup Guide...

  • Page 11: Front View

    Front view Headphone audio jack Status panel mode select button (on selected models) Status panel (on selected models) Multimedia buttons (on selected models) (see “Multimedia Buttons” in the Reference Guide) Latch (to open computer) Introducing Your Computer Identifying Parts of the Notebook Startup Guide...

  • Page 12: Rear And Left Side View

    Introducing Your Computer Identifying Parts of the Notebook Rear and left side view AC adapter (power) jack PS/2 port (external mouse or keyboard) Serial port Parallel port VGA port (external monitor) Infrared port (on selected models) TV output port Startup Guide USB ports Microphone jack Kensington lock slot (security connector)

  • Page 13: Bottom View

    Bottom view Battery Battery latch RAM expansion cover Port replicator (docking) connector (on selected models) Introducing Your Computer Identifying Parts of the Notebook Startup Guide...

  • Page 14: Status Lights

    Introducing Your Computer Identifying Parts of the Notebook Status lights Power Battery Caps lock (capital letters) Num lock (numeric keypad) Scroll lock Floppy disk drive access Hard disk drive access CD-ROM, CD-RW, DVD, or CD-RW/DVD drive access Startup Guide...

  • Page 15: Multimedia Buttons

    Multimedia buttons (Provided for selected models.) The multimedia buttons are on the front of the computer, to the right of the status display. They control the computer’s CD, DVD, or MP3 player in the same way the controls of a standalone multimedia player control its functions.

  • Page 16: Setting Up The Computer

    Introducing Your Computer Setting Up the Computer Setting Up the Computer To install the battery Your computer is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown, then press down the front edge until the battery latch clicks shut.

  • Page 17: To Connect Ac Power

    CAUTION Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product.

  • Page 18: To Connect A Phone Line

    Setting Up the Computer To connect a phone line Selected models of the HP notebook PC include a built-in modem. If you prefer, you can instead use a PC card modem or an external modem to connect a phone line.

  • Page 19: To Turn On The Computer

    Plug in the AC adapter and slide the power switch to the left again. To set up Windows Your HP notebook has Microsoft Windows—either Windows 98, Windows ME or Windows 2000—preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup.

  • Page 20: To Register Your Computer

    If you have Windows 2000, you are not prompted to register, but you can register by modem if you double-click the HP Notebook Registration icon on the desktop or click the Register link in the Windows 2000 welcome screen. See that the phone line is connected and follow the onscreen instructions.

  • Page 21: To Reset Your Computer

    By phone You can call your HP Customer Care Center and register by phone. Check “To call HP ” on page 45 for the phone number. By fax If a printer is connected to your computer, you can print a copy of your registration and fax it to HP.

  • Page 23: Using Your Computer

    Using Your Computer Startup Guide...

  • Page 24: Operating The Computer

    Using Your Computer Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key.

  • Page 25: To Use The Touch Pad

    To use the touch pad The touch pad, a touch-sensitive pointing device that controls the motion and speed of the pointer on the screen, is built into your computer. Pad Lock (touch pad on/off button) Touch pad (pointing device) Scroll up/down toggle Click buttons Move a thumb or finger across the touch pad in the direction you want the pointer to move.

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    Using Your Computer Operating the Computer To scroll up and down, press the top or bottom of the center toggle below the touch pad. To disable the touch pad, press the Pad Lock button. (The amber touch pad indicator lights.) To reenable it, press the Pad Lock button again. You may wish to disable the touch pad, for example, when you are entering text and do not want to move the cursor accidentally.

  • Page 27: Working In Comfort With A Notebook Pc

    Working in Comfort, which is preloaded on the hard disk in the HP Library (under Start, Programs, HP Library) and available on the Recovery CD in \hp\library—as well as at www.hp.com/ergo. (In Windows ME, you can access Working in Comfort by clicking Start, Help, Your HP Notebook, Working in Comfort.)

  • Page 28

    Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose.

  • Page 29: Traveling With Your Computer

    Traveling with Your Computer Startup Guide...

  • Page 30: Managing Power Consumption

    Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. With Windows 98, Windows ME and Windows 2000, Advanced Configuration and Power Interface (ACPI) provides both manual and automated tools for reducing power consumption.

  • Page 31

    System Hibernation Saves the current session to disk, then Action shuts down. Provides maximum power savings while still allowing you to recover the current session. Restores network connections. When Click Start, Shut Down, Hibernate (Windows ME and Windows 2000) -OR- Configure lid, power button, or sleep button to perform the hibernation action.

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    Traveling with Your Computer Managing Power Consumption If the system stops responding and you are not able to turn off the computer as described above, you can still recover. See “To reset your computer” on page 21. To set power management properties 1.

  • Page 33: Using Battery Power

    Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low. To check the battery status From the battery status light...

  • Page 34: To Respond To A Low-battery Warning

    Traveling with Your Computer Using Battery Power From the Windows taskbar The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information. The icon looks like a battery when AC is not connected.

  • Page 35: Configuring And Expanding Your Computer

    Configuring and Expanding Your Computer Startup Guide...

  • Page 36: Installing Ram Modules

    The notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Replace the RAM module with one of the same speed or faster: a PC133 socket can use either a PC100 or a PC133 module, but a PC100 socket can use only a PC100 module.

  • Page 37

    3. Remove the RAM expansion cover located on the bottom of the computer, using a Phillips screwdriver. 4. Insert the RAM expansion module into the connector at about a 30 angle until it’s fully inserted. Then press down at both sides of the module until it latches.If the socket is marked “PC100”, you can insert either a PC100 or a PC133 module.

  • Page 38: Removing Ram Modules

    Configuring and Expanding Your Computer Removing RAM modules Removing RAM modules After you remove the RAM expansion cover: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). When you release the latches, the free edge of the module pops up.

  • Page 39: Expanding The Hibernate Partition

    4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press Esc. 6. Select CD-ROM/DVD Drive as the first boot device, and press Return to continue.

  • Page 40

    Configuring and Expanding Your Computer Expanding the hibernate partition Startup Guide...

  • Page 41: Service And Support

    Service and Support Startup Guide...

  • Page 42: Hewlett-packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

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    TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL...

  • Page 44: Getting Support For Your Hp Notebook Pc

    Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: Look up information in the electronic Reference Guide.

  • Page 45: To Call Hp For Service And Support

    To call HP for Service and Support If you are unable to solve a problem with your computer, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge during the term of the warranty, for warranty-related questions;...

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    (www.hp.com/notebooks) for the most complete and current list of phone numbers. If the HP notebook product is not normally sold and supported by HP in the country of use, the customer must call one of the supported HP Customer Care Centers located nearest the region.

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    United Kingdom Africa/Middle East Israel Republic of South Africa Service and Support Getting Support for Your HP Notebook PC +30 (0)1 619 64 11 +36 (0)1 382 1111 +353 (0)1 662 5525 +39 02 264 10350 +31 (0)20 606 8751...

  • Page 48: Obtaining Repair Service

    If the HP notebook product is not normally sold and supported by HP in the country of use, it must be returned to a supported country for services. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location.

  • Page 49

    3 inches of protection around the unit and the courier will put it into one of their boxes. HP recommends that you leave the hard disk drive in the computer when you send it for repair. When the computer is returned, you can restore your data from the backup you made.

  • Page 51: Solving Problems With Your Computer

    Solving Problems with Your Computer Startup Guide...

  • Page 52: Troubleshooting Techniques

    Troubleshooting Techniques This section contains solutions to a few common problems and troubleshooting techniques for your HP notebook PC. Here in the Startup Guide, you will find suggestions about situations that might occur when you cannot access information on your computer.

  • Page 53: Power And Battery Problems

    5. Click OK. If the Windows desktop does not fill the entire display and you have a black border surrounding the Windows desktop Enlarge the screen area (Control Panel, Display, Settings tab, move arrow under Screen area); If an external display does not work Check the connections.

  • Page 54

    Solving Problems with Your Computer Troubleshooting Techniques Heavy modem use can affect battery operating time. PC card use can affect battery operating time. If the battery doesn’t charge Make sure the AC adapter is plugged into the power source and that the light on the adapter is on.

  • Page 55: Startup Problems

    Check the boot order in the BIOS Setup utility. 1. Click Start, Shut Down, Restart. 2. When you see the HP logo, press F2 to start the BIOS Setup utility. 3. Tab to the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Drive, and (3) CD-ROM/DVD Drive.

  • Page 56: Standby And Resume Problems

    Solving Problems with Your Computer Troubleshooting Techniques Standby and resume problems If the computer takes a long time to resume after being on standby In Windows, the computer can take a minute or longer to resume when a network card is installed.

  • Page 57: Testing Hardware Operation

    To run the diagnostic test 1. Reboot the computer and, when you see the HP logo, press F10. 2. When you see the initial diagnostics screen, press F2 twice to continue. 3. When the hardware detection finishes, check the list of detected hardware.

  • Page 58

    Solving Problems with Your Computer Testing Hardware Operation 7. If you want to view or save system and test information, press F4 repeatedly (twice if you are at the advanced test screen, three times from the basic test screen) to create a Support Ticket log file.

  • Page 59: Recovering And Reinstalling Software

    “To recover an application” in the Reference Guide. The Recovery CD provides the HP notebook–specific Windows drivers to configure your custom system. You can find drivers: On the hard drive under c:\hp\drivers.

  • Page 60: Removing And Reinstalling The Hard Disk Drive

    Removing the hard disk drive is not a simple task since, to improve stability, the drive is located in the middle of the computer. If you do need to remove it, HP recommends that you back up your data and allow a qualified service person to do it. If you decide to remove the drive yourself, follow these instructions carefully.

  • Page 61

    5. Unscrew the four Phillips screws at the top of the keyboard. (They remain attached to the keyboard.) WARNING Handle the hard drive by its edges only, since static electricity can permanently damage computer parts. Before touching the interior of the computer, discharge static electricity by touching the metal shielding around the connectors on the rear of the computer.

  • Page 62: To Install The Hard Disk Drive Again

    Solving Problems with Your Computer Removing and Reinstalling the Hard Disk Drive To install the hard disk drive again If you have removed the hard disk drive when you shipped the computer for service or for some other reason, here’s how to install it again: 1.

  • Page 63: Specifications And Regulatory Information

    Specifications and Regulatory Information Startup Guide...

  • Page 64: Hardware And Software Specifications

    Hardware and Software Specifications You will find detailed information about your computer’s hardware and software specifications in the Reference Guide. For the most up-to-date information on HP notebook PC specifications, go to the HP notebook website at www.hp.com/notebooks. Startup Guide...

  • Page 65: Safety Information

    Australia New Zealand Japan India South Africa People’s Republic of China Specifications and Regulatory Information Rated Voltage and HP Part Number Current 125 Vac (3 A) 8120-6313 250 Vac (2.5 A) 8120-6314 250 Vac (2.5 A) 8120-8699 250 Vac (2.5 A)

  • Page 66: Battery Safety

    To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. The battery pack is suitable for use only with compatible HP notebook models. Check the “Support and Service” section of this Startup Guide for your local HP contact.

  • Page 67: Laser Safety

    Laser Safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).

  • Page 68: Regulatory Information

    The HP notebook PC generates and uses radio frequency energy and may interfere with radio and television reception. The HP notebook PC complies with the limits for a Class B computing device as specified in Part 15 of FCC Rules, which provide reasonable protection against such interference in a residential installation.

  • Page 69: Canada

    Trade name: Hewlett-Packard Company Product name: Notebook PC Model Number(s): OmniBook XE3, Pavilion N5D series, Pavilion XHD series Notebook PC (D is any digit 0–9) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:...

  • Page 70: Japan

    Specifications and Regulatory Information Regulatory Information This equipment has been designed to work in all of the countries of the European Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network.

  • Page 71: Startup Guide

    (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.

  • Page 73: Index

    Index AC adapter connecting, 17 location, 12 ACPI, 30 address, HP website, 9 battery installing, 16 latch location, 13 location, 13 low power warning, 34 recharging, 16 safety, 66 status, 33 status light, 14 troubleshooting, 53 BIOS updating, 44 bottom view, 13...

  • Page 74

    power management, 30 manual, 30 setting properties, 32 PS/2 port location, 12 Quick Start sheet, 9 RAM, installing, 36 rear and left view, 12 recovering hard disk, 59 software, 59 Recovery CD using, 59 registering computer, 20 regulatory information, 68 removing hard disk drive, 60 repair service, 48...

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