Reporting Security Problems In Cisco Products; Product Alerts And Field Notices - Cisco Catalyst 4500 Series Message Manual

Preface

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability
in a Cisco product, contact PSIRT:
•
•
In an emergency, you can also reach PSIRT by telephone:
•
•
We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to
Tip
encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been
encrypted with PGP versions 2.x through 9.x.
Never use a revoked encryption key or an expired encryption key. The correct public key to use in your
correspondence with PSIRT is the one linked in the Contact Summary section of the Security
Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending
any sensitive material.

Product Alerts and Field Notices

Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field
Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool
on Cisco.com. This tool enables you to create a profile and choose those products for which you want to
receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com
user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the
tool at this URL:
OL-11541-01
For emergencies only — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.
For nonemergencies — psirt@cisco.com
1 877 228-7302
1 408 525-6532
http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en
Catalyst 4500 Series Switch Cisco IOS System Message Guide Release 12.2(31)SGA
Product Alerts and Field Notices
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