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6
Troubleshootin
6.1
Technical Support
If you have any difficulties using your ZT-USB series mod
description of the problem to service@icpdas.com. Please the following items,
A description to the communication protocol for more information.
A copy of the configuration file for the ZT-USB Series module. This file can be
obtained using the procedure outlined below and should be attached to your email.
a. Launch the ZT Configuration Utility and select [Save Log] icon to save the
configuration of the ZT-USB Series as a file.
b. After clicking the [Save Log] icon, enter the "File Name" and the "File Path" in
the Windows "Save" dialog box. Once the configuration has been
successfully saved, the following message will be displayed.
ICP DAS, ZT‐USB Series User Manual, Version 1.0
Copyright @ 2013 by ICP DAS Co., Ltd. All Rights Reserved.
g
ule, please send a
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