Table of Contents
Advertisement
12 Administrator Settings
11.7 Logging
Activate the collection of log messages by checking the option Enable File Logging and
selecting the log level (Debug, Info, Warning, Error or Critical) at which logging shall be-
gin. A log file with error messages will be saved on the device. This log file is only acces-
sible via the Blackberry Media Manager (home/user/mcclient/debug_log.txt).
If there are issues with the Caller ID, use the option "Simple Logging". All logs regarding
Caller ID transmission will then be saved to the file BB simple_log.txt.
Open the context-sensitive menu in this screen to forward the log file via email.
12 Administrator Settings
Passphrases change over time (every day/24h), and can be retrieved from our sup-
port team. These settings are blocked from user modification to ensure aptness of
settings.
Administrators: Use the AMC Portal to configure settings remotely!
12.1 FMC Numbers
In order to take advantage of the available AMC Solution features the AMC and the
AMCC "communicate" via special numbers which must be configured on the AMCC to
trigger a certain behavior in cellular networks.
12.1.1 PBX Dialing-in Number
The PBX Dialing-in Number is used for cellular calls. It is used by the AMC to route
the calls through your company network (AMCC). It makes extension dialing from the
AMC possible i.e. (calling colleagues via their extensions numbers and not their full
numbers). It also ensures that your corporate phone number is displayed to the called
party and not the number of your currently used SIM card.
42
amc-3_blackberry_ug_en_2012-12
Advertisement
Table of Contents
