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10 Mobile Least-Cost Routing (MLCR)
The following explains how to actively use the features Callback, Call through, Call
Reverse, and SIM Switch.
About MLCR
It is possible to configure number patterns (first couple of digits of a phone
number) which will trigger an automatic least-cost routing.
ing rules' can be deployed to the AMC from the Aastra administration por-
tal by the Administrator. The Administrator can configure several different
MLCR lists in the Portal to customize the MLCR rules for each user if nec-
essary.However, a different routing feature can be selected manually by the
user even if these routing rules are present, refer to 8.5.
10.1 (HTTPS) Callback
Use Callback to reduce costs of outbound calls made via the AMC. In a Callback call
the call to both the A- and B-party are setup from the PBX. How to start a Callback is
explained in
8.5
on page 25. If your company makes global use of the MLCR, dialing
certain phone numbers might trigger a Callback automatically! Rules for automatic
routing can be made and deployed to the AMCs using the AMCC.
Note:
The HTTPS Callback request goes through a data connection that might not be
available or fail. In the case of failure, the AMC will automatically fall back to a Call-
through call. The call is still placed through the PBX, however, you do not have the cost
benefits anymore.
Note:
"Regular Callback", i.e. a Callback requested by calling the Callback Number, has
been deprecated with the latest version. The setting will be removed with the follow-up
version.
A Callback is invoked via HTTPS or by calling the Callback Number configured in the
Settings menu. The AMC also sends the phone number that you would actually like to
call (1). The AMCC in return calls the AMC (2) and the destination number (3). The two
calls are connected as soon as they are established.
Further Configuration: HTTPS Callback
HTTPS is enabled automatically on the AMCC. On the AMCs the use of
packet data (refer to 12.4) has to be allowed. If HTTP or non-default ports
(configurable in the Hidden Settings) are to be used, the settings on both, the
AMCC and the AMCs, have to be adjusted.
amc-3_blackberry_ug_en_2012-12
10 Mobile Least-Cost Routing (MLCR)
These 'rout-
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