Troubleshooting The Ethernet Controller; Recovering Your Operating System And Preinstalled Software; Recovering The Operating System - IBM IntelliStation M Pro 6220 User Manual

Troubleshooting the Ethernet controller

See the Ethernet controller documentation on the Device Drivers CD for information
about problems that might occur with the 1 Gbps Ethernet controller.

Recovering your operating system and preinstalled software

This section contains instructions for recovering BIOS code, device drivers, the
operating system, and other support software.

Recovering the operating system

Your computer has the Product Recovery program on a hidden partition of the hard
disk. The Product Recovery program reinstalls your operating system and
preinstalled software. The Product Recovery program runs independently of the
operating system.
If you are using FDISK, Disk Management, or another utility to reformat the hard
disk, you might see the partition where the Product Recovery program is stored. Do
not delete this partition; otherwise, the Product Recovery program will be lost.
If your hard disk drive, including the partition where the Product Recovery program
resides, becomes damaged or you replace the hard disk drive, contact IBM to order
the IBM Product Recovery CD to recover your preinstalled operating system,
application programs, and device drivers. See Appendix A, "Getting help and
technical assistance," on page 109 for details.
Attention: The Product Recovery program will erase all files on drive C only. A full
recovery will restore the operating system, device drivers, and applications.
Complete the following steps to recover the Windows operating system.
Note: The recovery process replaces all information stored on drive C. If possible,
1. If possible, shut down your operating system normally.
2. If your computer is still on, turn it off.
3. Turn on your computer, and wait for the prompt:
4. Quickly press F11, and wait for the program menu.
5. Select the recovery options you want and follow the instructions on the screen.
6. When recovery is complete, exit from the program.
7. Restart the computer.
102
IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
back up your data files before starting this process.
Note: If the computer will not turn off after you hold down the power-control
button for at least 4 seconds, unplug the power cord and wait a few
seconds before reconnecting it.
To start the Product Recovery program, press F11.
If the DOS command prompt or the F11 prompt is not displayed, see "Using the
recovery-repair diskette in Windows" on page 104.